bubble enterprises 5th annual enterprise and mental health conference

supportingenterprisecreation

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Welcome to

5th Enterprise &Mental Health Conference

18th June 2010Manchester Business School


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Definition of Entrepreneurship

entrepreneurship is the “creative mindset” that drives individuals to create new ideas and bring these to the market in

a way appropriate to create value for an external audience

(Faltin, 2007)


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Professor John A Murphy PhD MSc FCQI FRSH FRSA FCIM

Telefónica O2 Professor of Customer Management


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Empowering Communities and Sustainability in New Times

Right Honourable Sir Gerald Kaufman MP

Member of Parliament Manchester GortonMember of the Privy Council


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Entrepreneurs PanelDon Phillips - facilitator

• Ray Knowles• Dianne Scott-Fowler• Robert Hart• Stephen Lee• Tess Reddington• Marilyn Cuffy• Jane Matthewman• Anne Guy


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Social Enterprise PanelAnn Jordan - facilitator

• Altogether Positive• Shirley Dean, Jackie Sanderson, Doreen Roberts

• Progress House Stockport Day Centre• Cath Finn, Graham Dawson

• Start in Salford• Bernadette Conlon, Ben Thomas

• Bubble Cafe• Sue Dixon, Peter Thompson

http://www.startinsalford.org.uk/


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Altogether Positive

• Shirley Dean • Jackie Sanderson • Doreen Roberts


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Stockport Day Centre at Progress House

• Cath Finn • Graham Dawson


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Coach House Cafe

"caring for the community"


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Start in Salford•Bernadette Conlon •Ben Thomas

Mission is to promote emotional well-being and recovery by providing creative arts-based activities and training opportunities for people who are, or maybe at risk of experiencing mental health difficulties or social exclusion



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Bubble Cafes

• Sue Dixon• Peter Thompson

Enterprise making a differenceBubble cafesBubble coursesSupply chain developmentConsultancy engagement


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Bubble CafesMental health community

– High quality, modern, supportive & friendly– Majority of staff and volunteers from the mental

health community– Supply chain opportunity


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Growing Enterprise• Bubble Courses – engage entrepreneurs

• AWE project in Wigan & Leigh• SHA programme NorthWest wide• Bubble Entrepreneurs Network

• Inspire Centre• Joint venture with Levenshulme United Reformed Church• Business incubation developing local entrepreneurs• Bubble cafe and retail space

[email protected] 282 4512


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Social Enterprise PanelAnn Jordan - facilitator

• Altogether Positive• Shirley Dean, Jackie Sanderson, Doreen Roberts

• Progress House Stockport Day Centre• Cath Finn, Graham Dawson

• Start in Salford• Bernadette Conlon, Ben Thomas

• Bubble Cafe• Sue Dixon, Peter Thompson


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Commissioning Perspective –Enterprise and Self Directed

Support.The Stockport ExperienceNick Dixon Joint Commissioning

Manager, Mental Health

Bubble Conference18th June 2010

Individual Budgets


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Starting Point….

• Recovery and Social Inclusion• Personal growth, self management,

goals and aspirations, purpose in life, hope and resilience

• Opportunities to realise hopes• Goal is independence and quality of life


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Language important….

• Goal is Independent Living• The Policy Direction is Personalisation• The system is Self Directed Support• Combined funding sources- Individual

Budgets• Social Care funding only- Personal

Budgets• Means- through Direct Payments or

Provided Services


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• Using a pure model of self directed support

• Target group- people under Pennine Care• Aim- to learn about effective brokerage

methods- in house workforce, peer brokerage, third sector brokerage

• Establish a user led social enterprise• Draw in funding streams

The Stockport Pilot : February 2009- ongoing


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• 93 personal budget holders on CPA• 144 in less than 16 months• 53 applications to the Recovery Budget in

12 months (average £300)• 57 different FT staff proactively involved in

pilot• ‘All Together Positive’ now support planning• Outcomes very encouraging

In 12 months


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Personal Budgets/direct payments have shown how differently people might do things

Buying a dogPurchase of artists materials and college course feesDriving lessons/buying a carHorse riding and equipmentEmploying personal assistants, including in crisis to avoid hospital admissionJoining a dating agencyBuying an acoustic guitar and lessonsWeekends away in the Lakes, National Trust membershipThai boxing, bellydancing and skateboardingGreenhouse and gardening expertisePaying for travelling to stay with relative for a break


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Challenge and learning specific to enterprise

• Accessibility, flexibility and choice key• Need to develop the market place• Support to individuals to do it differently• Peer support and co-production key• Risk of the market being dominated• Enterprise creation


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• FLAG for local advice and guidance • The Market- Citizens as commissioners • Developing micro businesses-

opportunities for entrepreneurs• Online self assessment, support

planning and market place

Building Capacity in Stockport - some initiatives


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•FLAG provides an accessible assisted signposting service, enabling the residents of Stockport to get accurate local advice

and guidance about adult health and social care


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• Citizens as commissioners –personal budgets holders and self funders

• Not just about personal budgets-people need options

• Risk of market failing to provide or being dominated by larger providers limiting diversity

• Not everyone wants to be an employer-need wide range of choices in the market place

• Role of LAs and partners to stimulate the market

The Market


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Micro Social Care Enterprises

• DH Pilot sites Kent and Oldham• Tend to provide health, social care or leisure related

services• Delivered by 5 or fewer workers – paid or unpaid• Independent, personal, tailored, flexible and responsive to

change• Choice and diversity • Co-produced and firmly rooted in communities • Local services for local people provided by local people• http://www.dhcarenetworks.org.uk/Personalisation/

Topics/Browse/Commissionersandproviders/?parent=2735&child=5784

• http://www.naaps.org.uk/en/community-catalysts-ltd/


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• Website; www.mycaremychoice.org.uk• Next stage of development interactive

RAS (specialist design in mental health service area)

• Goals and aspirations, needs, support planning and …..

• The market place

Online Solutions


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• Nick Dixon• [email protected]• 07866 999540• Jude Wells • [email protected]• 07800 618811

Contact details


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Partnership Working

Belinda Barnard


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Why?


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What is it all about?


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Who is it good for?


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Group Working BenefitsThings that work well in a group;

Purchasing, - Buy better

Branding, Advertising and Marketing, - Sell better

Systems, creation, improvement, identifying and adopting best practice

- Cost less


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ServicesRetail operations

Store developmentLayoutMerchandisingStaff trainingSharing and passing on best practiceRefurbishment

AdvertisingProduct promotionsLocal promotion and celebration activities, events etc.PRPOS and signageGroup purchasing

StockEposItems not for resaleEnergy

Mystery ShoppingRegional and National MeetingsTrade showsCentral payment facility – one statement, one cheque, up to 150 suppliersHelp in resolving invoice queries


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Unbranded Independent


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BenefitsBenchmarking

Peer support

Sustainability

Making more money


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Works for all

Take the good with the bad

Overall there will be a benefit


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Paul Greenwood - facilitator

• Dave Wilson, Tameside MBC• Malcolm Kennedy, Merseycare• Nick Dixon, Stockport MBC• Harpreet Kaur, Manchester MHSCT

Strategic Health AuthorityMental Health Improvement

Programme


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Programme

Enterprise and Mental Health Programme

Leigh WhartonLouise Pinfold


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Background• Summer / Autumn 2009 • Review of existing initiatives

• areas of activity in enterprise• current enterprise provision / strengthen existing• development of enterprising services• barriers to development• appetite for change

• Initially Greater Manchester (LAs, PCTs, MHTs)• Overview and proposal for next steps


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• Started in April 2010 (complete in March 2012)

• North West region• Demand / Existing contacts• Extend learning and good practice

• Involvement • 7 committed organisations (paid up)• Room for more (2 interested)

• Methodology• Individual and shared / joint projects• Steering group• SHA overview and guidance

What’s happening now?

http://www.firststeptrust.org.uk/images/logos/merseycare.gif


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Overview

• Enterprise Engagement, Creativity and Change

• Creation of an Enterprise or Services

• Developing Sustainability

• Individualised Budgets


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Enterprise Engagement, Creativity and Change

• Enterprise courses– Users/carers/staff– Board level– Area/function

• Events• Conferences• Entrepreneurs Network

• Changing perceptions• Creativity & solution finding• Cross fertilisation of ideas

– Small/large organisations– Staff/managers/users/careers

• Widening peer to peer support• Review & publish outputs


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Creation of an Enterprise or Service


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Developing Sustainability

• Changing mindset on decision making • Challenging/refining market concept• Change of direction• Growth• Independent review


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Individualised Budgets• Identify gaps and solutions• Symposium – share & present models• Resource Allocation System• Implementation of provision• Devise payment system


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Progress to date• First steering group held• Some projects initiated• Seeking additional organisations / projects

Next Steps & Plans• Bubble to facilitate and drive activity• Overall timetable to be followed


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Paul Greenwood - facilitator

• Dave Wilson, Tameside MBC• Malcolm Kennedy, Merseycare• Nick Dixon, Stockport MBC• Harpreet Kaur, Manchester MHSCT• Leigh Wharton, Louise Pinfold, Bubble Ent


Programme

bubble enterprises 5th annual enterprise and mental health conference

Health & Medicine