builder's limited warranty · 2 i. coverage limit the amount shown on the builder's...
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BUILDER'S LIMITED WARRANTY Administered by Professional Warranty Service Corporation Enclosed with this BUILDER'S LIMITED WARRANTY, is a Builder's Limited Warranty Coverage Validation Form. The Builder's Limited Warranty Coverage Validation Form provides the dates on which the specific warranty coverage periods begin and expire. It is important that this form is retained with the BUILDER'S LIMITED WARRANTY. This BUILDER'S LIMITED WARRANTY does not cover CONSEQUENTIAL DAMAGES or incidental damages. Liability under this BUILDER'S LIMITED WARRANTY is limited to the amount shown on the Builder's Limited Warranty Coverage Validation Form. WE make no housing merchant implied warranty of habitability or any other warranties, express or implied, in connection with the sales contract or the warrantied HOME, and all such warranties are excluded, except as expressly provided in this BUILDER'S LIMITED WARRANTY. There are no warranties which extend beyond the face of this BUILDER'S LIMITED WARRANTY. Some States prohibit the exclusion or limitation of CONSEQUENTIAL DAMAGES or incidental damages by the BUILDER, so all the limitations or exclusions may not apply to YOU. 8 Professional Warranty Service Corporation PWC Form No. 107 12/94
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I. Coverage Limit The amount shown on the Builder's Limited Warranty Coverage Validation Form is OUR limit of liability. It is the most WE will pay or expend for all covered DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES regardless of the number of claims made during the warranty period. Once OUR limit of liability has been paid, no further claims can be made against this BUILDER'S LIMITED WARRANTY.
II. Warranty Coverage Coverage under this BUILDER'S LIMITED WARRANTY changes over the course of the ten year term. Section A refers to coverage provided during the first year; Section B refers to coverage provided during the second year; and Section C refers to coverage provided during the third through tenth year. Section A Coverage Beginning on the WARRANTY DATE-HOME and WARRANTY DATE-
COMMON ELEMENTS, WE warrant for one year that the construction of YOUR HOME (including COMMON ELEMENTS related thereto) will conform to the STANDARDS OF PERFORMANCE for first year coverage and warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section A expires one year after the WARRANTY DATE-HOME and/or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration date of the coverage.
Section B Coverage During the second year following the WARRANTY DATE-HOME or
WARRANTY DATE-COMMON ELEMENTS, WE warrant that SYSTEMS (including the COMMON ELEMENTS related thereto) will conform to the STANDARDS OF PERFORMANCE for second year coverage and warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section B expires two years after the WARRANTY DATE-HOME or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the SYSTEMS DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration date of the coverage.
Section C Coverage During the third through tenth years following the WARRANTY DATE-HOME
or WARRANTY DATE-COMMON ELEMENTS, WE warrant the construction of YOUR HOME (including COMMON ELEMENTS related thereto) will conform to the warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section C expires 10 years after the WARRANTY DATE-HOME or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration of the coverage.
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III. OUR Coverage Obligations All notices of DEFICIENCIES, DEFINED STRUCTURAL ELEMENT FAILURES, and complaints under this BUILDER'S LIMITED WARRANTY must be made by YOU in writing. Telephonic or face-to-face discussion will not protect YOUR rights under this BUILDER'S LIMITED WARRANTY. WE will have been considered to have breached this BUILDER'S LIMITED WARRANTY only if WE fail to correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE in accordance with the terms and conditions of this BUILDER'S LIMITED WARRANTY. DEFICIENCIES In the event a DEFICIENCY occurs during the applicable coverage period, WE
will, upon receiving written notice from YOU, test or inspect the DEFICIENCY to confirm coverage for the DEFICIENCY within a reasonable time after WE receive YOUR notice. Upon confirmation of a DEFICIENCY, WE, OUR insurer, or another third party designated by US will repair, replace or pay YOU the actual cost of repairing or replacing the DEFICIENCY. The decision to repair, replace, or to make payment to YOU is at OUR or OUR insurer's sole option.
DEFINED STRUCTURAL In the event a DEFINED STRUCTURAL ELEMENT FAILURE occurs during ELEMENT FAILURE the applicable coverage period, WE, OUR insurer, or another third party designated by US will, upon receiving written notice from YOU, test or inspect the DEFINED STRUCTURAL ELEMENT FAILURE to confirm coverage for the DEFINED STRUCTURAL ELEMENT FAILURE within a reasonable time after WE receive YOUR notice. Upon confirmation of a DEFINED STRUCTURAL ELEMENT FAILURE, WE, OUR insurer, or another third party designated by US will repair, replace or pay YOU the actual cost of repairing or replacing the DEFINED STRUCTURAL ELEMENT FAILURE. The decision to repair, replace, or to make payment to YOU is at OUR or OUR insurer's sole option.
IV. Coverage Limitations
When WE repair a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, the repair will include the correction or replacement of only those surfaces, finishes and coverings that were damaged by the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that were part of the HOME when title was first transferred by US. WE will repair and replace surfaces, finishes and coverings that require removal or replacement in order for US to repair or replace DEFICIENCIES and DEFINED STRUCTURAL ELEMENT FAILURE(S). The extent of OUR repair and replacement of these surfaces, finishes or coverings will be to approximately the same condition they were in prior to the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, but not necessarily to a like new condition. WE will only refinish those surfaces that were damaged by a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. When WE undertake repair on surfaces, finishes and coverings, OUR repair will attempt to achieve as close a match
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with the original surrounding areas as is reasonably possible, but WE cannot guarantee an exact match due to such factors as fading, aging and unavailability of the same materials.
V. Exclusions
A. This BUILDER'S LIMITED WARRANTY does not cover:
1. Any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S) resulting, either directly or indirectly, from the following causes or occurring in the following situations:
a. Fire; b. Lightning; c. Acts of God; d. Explosion; e. Riot and Civil Commotion; f. Smoke; g. Hail; h. Aircraft; i. Falling Objects; j. Vehicles; k. Floods; l. Wind Driven Water; m. Earth Movement including but not limited to:
(i). Earthquake, landslide or mudslide; (ii). Mine subsidence, sinkholes or changes in the underground water table not reasonably foreseeable at
the time of construction; (iii). Volcanic eruption; explosion or effusion;
n. Wind including but not limited to: (i). Gale force winds; (ii). Hurricanes; (iii). Tropical storms; (iv). Tornadoes;
o. Insects, animals or vermin; p. Rot, moisture, corrosion, rust or mildew; q. Changes of the grading of the ground by anyone other than US or OUR agents, or subcontractors; r. Changes, additions, or alterations made to the HOME by anyone after the WARRANTY DATE-HOME or
WARRANTY DATE-COMMON ELEMENTS, except those made or authorized by US; s. Any defect in material or workmanship supplied by anyone other than US or OUR agents, or subcontractors; t. Improper maintenance, negligence or improper use of the HOME by YOU or anyone else; u. Dampness or condensation due to YOUR failure to provide adequate ventilation; v. Abnormal loading on floors which exceeds design loads; 2. Any costs arising from, or any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S)
resulting from the actual, alleged or threatened discharge, dispersal, release or escape of POLLUTANTS. WE will not cover costs or expenses arising from the uninhabitability or health risk due to the proximity of POLLUTANTS. WE will not cover costs, or expenses resulting from the direction of any governmental entity to test, clean-up, remove, treat, contain or monitor POLLUTANTS ;
3. Any costs arising from, or any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S)
resulting from the effects of electromagnetic fields (EMF's) or radiation;
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4. Any damage to personal property;
5. Any CONSEQUENTIAL DAMAGES ;
6. Any damage to CONSUMER PRODUCTS ;
7. Any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES:
a. that YOU become aware of after the HOME is not being used primarily as a residence;
b. which YOU have not taken timely and reasonable steps to protect and minimize damage after WE have provided YOU with written authorization to prevent further damage;
8. Any DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that is covered by any other
express warranty or insurance coverage YOU may have; and
9. Any non-conformity with local building codes, regulations or requirements that has not resulted in a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. While WE acknowledge OUR responsibility to build in accordance with applicable building codes, this BUILDER'S LIMITED WARRANTY does not cover building code violations in the absence of a DEFICIENCY or a DEFINED STRUCTURAL ELEMENT FAILURE. In such instance, YOUR recourse is under the building code and other applicable laws and not under this BUILDER'S LIMITED WARRANTY. This exclusion in no way mitigates or relieves US of OUR obligation to build in accordance with applicable building codes.
B. OUR BUILDER'S LIMITED WARRANTY does not cover any loss or damage as a result of any
DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE which would not have occurred in the absence of one or more of the events or conditions listed in Exclusions, Section A.1, A.2 or A.3. above. OUR BUILDER'S LIMITED WARRANTY does not cover any such loss or damage regardless of:
1. the cause of the excluded event or condition; or
2. other causes of the loss or damage; or
3. whether other causes acted concurrently or in any sequence with the excluded event or condition to produce
the loss or damage.
VI. Procedure to Request US To Perform Under This BUILDER'S LIMITED WARRANTY If YOU become aware of a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that YOU believe is covered under this BUILDER'S LIMITED WARRANTY, YOU have the following responsibilities: A. Notification Notify US in writing as soon as it is reasonably possible, but in no event may YOUR written notice be received by US or postmarked later than thirty (30) days after the warranty for the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE expires. If the written notice is postmarked or received by US more than thirty (30) days beyond the warranty expiration date,
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WE shall have no obligation to repair or replace the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. If the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE involves a COMMON ELEMENT written notice must be made by a designated representative of the condominium association. B. Cooperate With US YOU must give US, OUR employees, agents, subcontractors or insurers reasonable help in investigating, monitoring or correcting DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. Help includes, but is not limited to, granting US reasonable access to YOUR HOME. If YOU fail to help US, WE will have no obligation to repair, replace or pay YOU for DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. C. Do Not Make Voluntary Payments YOU agree not to make any voluntary payments or assume any obligations or incur any expenses for the remedy of a condition YOU believe is a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE without OUR prior written approval. WE will not reimburse YOU for costs incurred where YOU did not obtain OUR prior written approval. However, YOU may incur reasonable expenses in making repairs in an EMERGENCY CONDITION without OUR prior written approval, provided the repairs are solely for the protection of the HOME from further damage, and provided YOU notify US as soon as possible, but in no event later than 5 days after the repairs were undertaken. To obtain reimbursement for repairs made during an EMERGENCY CONDITION, YOU must provide US with an accurate written record of the repair costs. D. Sign A Release When WE have completed repairing, replacing or paying YOU the cost of repairing or replacing, DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES, YOU must sign a full release of OUR obligation for the DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES WE corrected. E. If YOU Disagree With US Binding Arbitration will be the sole remedy for resolving disputes between YOU and US that arise from or relate to this BUILDER'S LIMITED WARRANTY. The binding arbitration procedure is described in the following section.
VII. Binding Arbitration Procedure Any disputes between YOU and US or OUR insurer related to or arising from this BUILDER'S LIMITED WARRANTY will be resolved by binding arbitration. Disputes subject to binding arbitration include but are not limited to:
A. WE do not agree with YOU that a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE is covered by this BUILDER'S LIMITED WARRANTY;
B. WE do not correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE to YOUR
satisfaction or in a manner that YOU believe this BUILDER'S LIMITED WARRANTY requires;
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C. WE fail to respond to YOUR written notice of a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE;
D. Disputes related to COMMON ELEMENTS;
E. Alleged breach of this BUILDER'S LIMITED WARRANTY;
F. Alleged violations of consumer protection, unfair trade practice, or other statutes;
G. Disputes concerning the issues that should be submitted to binding arbitration;
H. Disputes concerning the timeliness of binding arbitration requests.
Any binding arbitration proceeding will be conducted by an independent arbitration organization designated by PWC or OUR insurer. The rules and procedures followed will be those of the designated arbitration organization. A copy of the applicable rules and procedures will be delivered to YOU upon request. The arbitration will determine YOUR and OUR or OUR insurer's rights and obligations under this BUILDER'S LIMITED WARRANTY. These rights and obligations include but are not limited to those provided to YOU or US by local, state or federal statutes in connection with this BUILDER'S LIMITED WARRANTY. The award of the arbitrator will be final, binding and enforceable as to both YOU and US or OUR insurer, except as modified, or vacated in accordance with applicable rules and procedures of the designated arbitration organization, or, in their absence, the United States Arbitration Act (9 U.S.C.' 1 et seq.) Binding arbitration shall be the sole remedy for resolving disputes for YOU and US and OUR insurer. The costs and expenses for the arbitration will be paid by US or OUR insurer except for the Eighty Dollar ($80.00) arbitration filing fee which will be paid by the party requesting arbitration. If YOU request arbitration and YOU prevail on any claimed DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE under dispute, the Eighty Dollar ($80.00) arbitration filing fee will be refunded to YOU. The process for YOU to initiate arbitration is described below. WE will use the same process if WE initiate arbitration. Step 1 YOU complete a Binding Arbitration Request Form and mail it together with an Eighty Dollar ($80.00)
arbitration filing fee to PWC. A Binding Arbitration Request Form is attached to this BUILDER'S LIMITED WARRANTY. YOUR Binding Arbitration Request Form must be received no later than 90 days after the coverage for the disputed item expires. Please Note that while YOU have 90 days to file for arbitration, this time period does not extend the warranty coverage period for DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. YOU must still notify US of an alleged DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE no later than 30 days after coverage for that item expires.
Step 2 PWC Will Arrange the Arbitration Proceeding. The Arbitrator or arbitration organization will notify YOU
of the time, date and location of the arbitration hearing. Most often the hearing will be conducted at YOUR HOME or some other location that is agreeable to all the parties of the dispute. In scheduling the hearing the arbitrator will set a time and date that is reasonably convenient to all the parties.
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Step 3 The Arbitration Hearing. The parties at the arbitration hearing will include the arbitrator, YOU, US and/or OUR insurer.
After evidence is presented by YOU, US or OUR insurer, an award will be rendered by the arbitrator. The award is final and binding on YOU, US and OUR insurer. The award will include a ruling on the existence of any claimed or alleged DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES as well as any other disputed matters or issues related to this BUILDER'S LIMITED WARRANTY.
Step 4 OUR Arbitration Performance Obligations. WE will comply with the arbitrator's award no later than 60
days from the date of the award. However, delays caused by circumstances beyond OUR or OUR insurer's control shall be excused.
Step 5 If WE Fail To Comply With The Award. YOU should contact PWC at its mailing address specified in this
BUILDER'S LIMITED WARRANTY if the arbitrator's award is not complied with in a timely manner. PWC will then be responsible for contacting the arbitration organization. PWC will establish an appropriate process to enforce compliance of the award as provided in the original binding arbitration proceeding.
VIII. General Conditions A. Separation of This BUILDER'S LIMITED WARRANTY From The Contract Of Sale
This BUILDER'S LIMITED WARRANTY is separate and independent of the contract between YOU and US for the construction and/or sale of YOUR HOME. The provisions of this BUILDER'S LIMITED WARRANTY shall in no way be restricted by anything contained in the construction and/or sales contract between YOU and US.
B. Transfer to Subsequent HOMEOWNERS
YOU may transfer this BUILDER'S LIMITED WARRANTY to new owner's of the HOME for the remainder of the warranty coverage period provided that YOU or the new owners notify PWC in writing, utilizing the Subsequent Home Buyer Acknowledgement and Assignment form attached to this BUILDER'S LIMITED WARRANTY after ownership is transferred. OUR duties under this BUILDER'S LIMITED WARRANTY to the new HOMEOWNER will not exceed the limit of liability then remaining, if any.
C. Transfer of Manufacturer's Warranties
WE assign to YOU all the manufacturer's warranties on all the appliances and equipment that WE installed in YOUR HOME. Should an appliance or item of equipment malfunction YOU must follow the procedures set forth in that manufacturer's warranty to correct the problem. OUR obligation under this BUILDER'S LIMITED WARRANTY is limited to the workmanlike installation of such appliances and equipment. WE have no obligation for appliances and equipment defined as CONSUMER PRODUCTS.
D. Recovery Rights
If WE repair, replace or pay YOU the cost to repair or replace a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, or other related damage to YOUR HOME covered by this BUILDER'S LIMITED WARRANTY, WE are entitled, to the extent of OUR payment, to take over YOUR related rights of recovery from other people and organizations, including but not limited to, other
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warranties and insurance. YOU have an obligation not to make it harder for US to enforce these rights. YOU agree to sign any papers, deliver them to US, and do anything else that is necessary to help US exercise OUR rights.
E. General Provisions
1. If any of the terms or provisions of this BUILDER'S LIMITED WARRANTY conflict with the statutes of the state in which this BUILDER'S LIMITED WARRANTY is issued the warranty is amended to conform to such statute, except insofar as the terms and provisions are governed by the United States Arbitration Act.
2. If a court of competent jurisdiction deems any provision of this BUILDER'S LIMITED
WARRANTY unenforceable, that determination will not effect the remaining provisions.
3. This BUILDER'S LIMITED WARRANTY is to be binding on YOU and US and, as respects the arbitration process, on OUR insurer. It is also binding on YOUR and OUR heirs, executors, administrators, successors, and assigns, subject to paragraph B of the General Conditions.
4. As may be appropriate, the use of the plural in this BUILDER'S LIMITED WARRANTY includes
the singular, and the use of one gender includes all genders.
IX. Definitions BUILDER means the individual, partnership, corporation or other entity which participates in the Warranty Program administered by the Professional Warranty Service Corporation and provides YOU with this BUILDER'S LIMITED WARRANTY. Throughout this document the BUILDER is also referred to as "WE", "US" and "OUR". BUILDER'S LIMITED WARRANTY means only this express warranty document provided to YOU by US. COMMON ELEMENTS means the structure, components of enclosure, and any part of the HOME, as specified in the condominium documents as a COMMON ELEMENT. This may include, but is not limited to, corridors, lobbies, vertical transportation elements, rooms, balconies or other spaces that are for the common use of the residents of the HOME. SYSTEMS serving two or more HOMES, and the outbuildings that contain parts of such SYSTEMS are also included in this definition. CONSEQUENTIAL DAMAGES means a loss or injury other than the cost to correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. This definition includes, but is not limited to, costs of shelter, food, transportation; moving and storage; any other expenses related to inconvenience or relocation during repairs to the HOME. CONSEQUENTIAL DAMAGES also refers to diminished market value of the HOME. CONSUMER PRODUCT means any item of equipment, appliance or other item defined as a CONSUMER PRODUCT in the Magnuson-Moss Warranty Act (15 U.S.C.'. 2301, et seq.) Examples of Consumer Products include, but are not limited to, dishwasher, garbage disposal, gas or electric cooktop, range, range hood, refrigerator or refrigerator/freezer combination, gas oven, electric oven, microwave oven, trash compactor, garage door opener, clothes washer and dryer, hot water heater and thermostat.
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DEFICIENCY (IES) means defects in materials or workmanship used in constructing the HOME. The defects must fail to conform with the standards and tolerances described in the STANDARDS OF PERFORMANCE section of this BUILDER'S LIMITED WARRANTY. OUR failure to complete the HOME or any portion of the HOME does not constitute a DEFICIENCY. DEFINED STRUCTURAL ELEMENT FAILURE means that one or more of the structural elements identified below contains a flaw of such a magnitude that the warranty tolerance is exceeded. The only structural elements WE cover and their respective tolerances are as follows:
Defined Structural Element Warranty Tolerance A. Arches
1. Masonry
Crack of 1/4 inch in width in arch, or settlement in span of arch of 1/2 inch.
B. Floor Systems
1. Structural Concrete Crack of 1/4 inch in width and 1/4 inch vertical displacement.
2. Joists DEFLECTION of 1 inch in 15 feet.
3. Trusses DEFLECTION of 1 inch in 10 feet.
C. Foundation
1. Concrete Beams
Crack of 1/8 inch in width, or DEFLECTION of 1/4 inch in 30 inches.
2. Wood Beams: Built-up,
Laminated or Solid DEFLECTION of 1 inch in 10 feet.
3. Steel Beams DEFLECTION of 1/2 inch in 8 feet.
4. Footings Crack of 1/2 inch in width.
5. Concrete Walls Crack of 1/4 inch in width and 1/4 inch
vertical displacement, or out-of-plumb 1/4 inch in 12 inches measured from base of wall.
6. Masonry Walls
Crack of 3/8 inch in width, or out-of-plumb 1/4 inch in 12 inches measured from base of wall.
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7. Concrete Columns Bow of 1/2 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
8. Masonry Columns Out-of-plumb 1/8 inch in 12 inches measured
from base of column.
9. Steel Columns
10. Wood Columns
Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column. Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
D. Lintels and Headers
1. Concrete, Masonry, Steel, or Wood
DEFLECTION of 1 inch in 4 feet.
E. Roof Framing
1. Ridge Beam
DEFLECTION of 1 inch in 10 feet.
2. Rafters Common, Jack, or Valley/HIP
DEFLECTION or bow of 1 inch in 10 feet.
3. Ceiling Joists DEFLECTION of 3/4 inch in 10 feet.
4. Trusses DEFLECTION of 1 inch in 10 feet.
F. Structural Beams and Girders
1. Steel
DEFLECTION of 1/2 inch in 8 feet.
2. Wood Solid, Built-up, or Laminated
DEFLECTION of 1 inch in 10 feet.
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G. Structural Columns
1. Concrete
Bow of 1/2 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
2. Masonry Out-of-plumb 1/8 inch in 12 inches measured
from base of column.
3. Steel Bow of 1 inch in 8 feet, or out-of-plumb 1/4
inch in 12 inches measured from base of column.
4. Wood Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
H. Load Bearing Walls and Partitions
1. Studs
Bow or cup of 1 inch in 8 feet.
DEFLECTION means the difference in elevation of high and low points along a diagonal, horizontal, or vertical plane caused by stress induced deformation of a load bearing member. DEFLECTION is measured from any two end points and a third reference point. The reference point may be located at any distance between the two end points. EMERGENCY CONDITION means an event or situation that creates the imminent threat of damage to the HOME or the COMMON ELEMENTS related thereto, or results in an unsafe living condition due to DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES that YOU become aware of at a point in time other than OUR normal business hours and YOU were unable to obtain OUR prior written approval to initiate repairs to stabilize the condition or prevent further damage. HOME means a single family residence either attached or detached or a condominium or cooperative unit in a multi-unit residential structure covered by this BUILDER'S LIMITED WARRANTY. HOME does not include, without limitation, the following: detached garages, detached carports, outbuildings (except outbuildings that contain electrical, plumbing, heating, cooling or ventilation SYSTEMS used by the HOME); swimming pools and other recreational facilities, driveways, walkways, decks, patios, porch steps, stoops, boundary walls, retaining walls, bulkheads, fences, landscaping (including but not limited to sodding, seeding, shrubs, trees, plants), off-site improvements, or any other improvements that are not part of the HOME. HOMEOWNER means the first person to whom a HOME (or unit in a multi-unit residential structure) is sold, or for whom such HOME is constructed, for occupancy by such person or such person's family, and such person's successors in title to the HOME and/or mortgagee in possession provided a Subsequent Home Buyer Acknowledgement and Assignment form (PWC Form 302) is signed by the subsequent HOMEOWNER. POLLUTANTS means all solid, liquid, or gaseous irritants or contaminants. The term includes, but is not limited to, petroleum products, smoke, vapors, soot, fumes, acids, alkalis, toxic chemicals, radon gas, and waste materials, including materials to be recycled.
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PWC means Professional Warranty Service Corporation which administers the warranty program in which WE participate. As such, PWC assumes no other liabilities in connection with this BUILDER'S LIMITED WARRANTY. The PWC mailing address is:
Professional Warranty Service Corporation P.O. Box 800 Annandale, VA 22003-0800
STANDARDS OF PERFORMANCE means the standards and tolerances for materials and workmanship that are used in this BUILDER'S LIMITED WARRANTY to determine OUR responsibility for repairing DEFICIENCIES as identified on pages 14 through 35 of this document. SYSTEMS means the following: (a) Plumbing system - gas supply lines and fittings; water supply, waste and vent pipes and their fittings;
septic tanks and their drain fields; and water, gas and sewer services piping and their extensions to the tie-in of a public utility connection or on-site well and sewage disposal system.
(b) Electrical system - all wiring, electrical boxes, switches, outlets, and connections up to the public utility
connection. (c) Heating, Cooling, and Ventilation system - all duct-work; steam, water and refrigerant lines; and registers,
connectors, radiation elements and dampers. WARRANTY DATE-COMMON ELEMENTS means the Warranty Date for the first HOME to transfer title or be used for residential purposes in a multi-unit residential building. The WARRANTY DATE-COMMON ELEMENTS may be different from the WARRANTY DATE-HOME of YOUR HOME. Contact YOUR condominium association to determine the date when coverage began on YOUR COMMON ELEMENTS. WARRANTY DATE-HOME means the date the title for the HOME is transferred by US to the first HOMEOWNER or the date the HOME is first used for residential purposes, whichever occurs first. WE, US, OUR means the BUILDER. YOU, YOUR means the HOMEOWNER.
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ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
15
A. S
ite W
ork
1. S
ite G
radi
ng
a.
settl
ing
of
grou
nd
arou
nd
foun
datio
n,
utili
ty tr
ench
es o
r ot
her
fille
d ar
eas
does
no
t al
low
w
ater
to
dr
ain
away
from
hom
e
1
WE
will
fill
exc
essi
vely
set
tled
area
s w
hich
af
fect
the
prop
er d
rain
age.
W
E w
ill d
o th
is
only
dur
ing
the
first
yea
r.
Rem
ove a
nd re
plac
e shr
ubs,
sod
or
othe
r la
ndsc
apin
g af
fect
ed b
y th
e pl
acem
ent o
f the
fill.
2.
Site
Dra
inag
e a.
impr
oper
dra
inag
e of
th
e si
te
1
WE
will
esta
blis
h th
e pro
per g
rade
s and
swal
es
(slo
ped
low
are
as) f
or w
ater
to p
rope
rly d
rain
aw
ay f
rom
the
HO
ME
. W
here
lot
lin
es
perm
it, th
e pr
otec
tive
slop
e w
ill b
e 6
inch
es in
10
feet
aro
und
the
foun
datio
n. W
ater
will
not
st
and
or p
ond
in c
raw
l spa
ces.
Wat
er w
ill n
ot
stan
d or
pon
d w
ithin
10
feet
of t
he H
OM
E fo
r ex
tend
ed p
erio
ds af
ter a
rain
(usu
ally
not
mor
e th
an 2
4 ho
urs)
. Fo
r sw
ales
whi
ch d
rain
oth
er
area
s or w
here
sum
p pu
mps
dis
char
ge; a
long
er
time i
s not
unu
sual
(48
hour
s).
It is
nor
mal
for
wat
er to
stan
d af
ter a
hea
vy ra
infa
ll. W
E w
ill
not m
ake
grad
ing
or p
ondi
ng d
eter
min
atio
ns
whi
le th
ere
is fr
ost o
r sno
w o
n th
e gr
ound
, or
whi
le th
e gr
ound
is sa
tura
ted
or fr
ozen
.
Mai
ntai
n th
e gr
ades
and
sw
ales
af
ter
they
ha
ve
been
pr
oper
ly
esta
blis
hed
by U
S.
Insu
re
esta
blis
hed
drai
nage
pa
ttern
s ar
e no
t im
pede
d by
la
ndsc
apin
g,
deck
ing,
pa
tios,
pool
s, dr
ivew
ays,
wal
ls, e
tc. w
hich
Y
OU
inst
all.
Do
not c
hang
e th
e gr
ade
of t
he s
oil
away
fro
m t
he
foun
datio
n by
bui
ldin
g pl
ante
rs,
rais
ed
beds
, or
ot
her
bloc
king
co
nstru
ctio
n.
Dam
age
caus
ed b
y ch
ange
s in
drai
nage
and
grad
ing
is
not c
over
ed.
Whe
re
a su
mp
pit
has
been
in
stal
led
by U
S bu
t the
sum
p pu
mp
was
not
con
tract
ed fo
r or i
nsta
lled
by U
S, Y
OU
mus
t fir
st i
nsta
ll a
prop
erly
siz
ed p
ump
to d
eter
min
e w
heth
er
this
w
ill
corr
ect
the
cond
ition
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
16
B
. C
oncr
ete
1.
"Po
ured
" co
ncre
te
a.
cra
cks i
n ba
sem
ent
or fo
unda
tion
wal
ls
1
Shrin
kage
cra
cks
are
com
mon
in
conc
rete
fo
unda
tion
wal
ls.
WE
will
rep
air
all c
rack
s m
ore
than
1/8
" w
ide.
b. c
rack
s in
base
men
t flo
or
1
Min
or c
rack
s in
bas
emen
t flo
ors
are
norm
al.
WE
will
repa
ir cr
acks
mor
e th
an 3
/16"
wid
e or
1/8
" in
ver
tical
dis
plac
emen
t.
c. c
rack
s in
slab
in
atta
ched
gar
age
1
WE
will
rep
air
crac
ks i
n ga
rage
sla
bs m
ore
than
1/4
" wid
e or 1
/4" i
n ve
rtica
l dis
plac
emen
t.
d. u
neve
n co
ncre
te
floor
s or s
labs
1
Con
cret
e flo
ors
in
room
s de
sign
ed
for
habi
tabi
lity
(as l
ivin
g sp
ace)
will
not
hav
e pits
, de
pres
sion
s, or
rai
sed
surf
aces
gre
ater
tha
n 1/
4" in
30"
. W
E w
ill re
pair
thes
e de
fect
s.
e.
crac
ks
in
conc
rete
sl
ab-o
n-gr
ade
floor
s un
der f
inis
hed
floor
ing
1
WE
will
rep
air
crac
ks w
hich
rup
ture
the
fin
ishe
d flo
orin
g m
ater
ial s
o th
e cra
cks a
re n
ot
read
ily a
ppar
ent
whe
n th
e fin
ishe
d flo
orin
g m
ater
ial
is i
n pl
ace.
(S
ee a
lso
Stan
dard
G.,
"Fin
ishe
s.")
f. pi
tting
, sc
alin
g or
sp
allin
g (f
laki
ng,
chip
ping
) of
co
ncre
te
surf
aces
cov
ered
by
the
war
rant
y
1
It is
nor
mal
for
som
e m
inor
chi
ppin
g of
the
surf
ace t
o oc
cur.
Con
cret
e sur
face
s sho
uld
not
disi
nteg
rate
so
that
the
aggr
egat
e is
exp
osed
an
d lo
osen
ed u
nder
nor
mal
use
and
wea
ther
co
nditi
ons.
WE
will
repa
ir co
ncre
te su
rfac
es.
WE
ar
e no
t re
spon
sibl
e fo
r de
terio
ratio
n ca
used
by
sa
lt,
chem
ical
s, m
echa
nica
l im
plem
ents
or
othe
r fa
ctor
s be
yond
OU
R
cont
rol.
Avo
id
dam
agin
g co
ncre
te
with
sa
lt,
chem
ical
s, m
echa
nica
l eq
uipm
ent,
etc.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
17
B
. Con
cret
e
1. "
Pour
ed"
conc
rete
g. s
ettli
ng,
heav
ing
or
sepa
ratin
g of
st
oops
, st
eps o
r gar
age
floor
s
1
Stoo
ps, s
teps
or
gara
ge f
loor
s w
ill n
ot s
ettle
, he
ave
or s
epar
ate
mor
e th
an 1
" fr
om t
he
HO
ME
.
WE
w
ill
repa
ir th
ese
DE
FIC
IEN
CIE
S.
h.
stan
ding
w
ater
on
st
oops
1
Wat
er s
hall
drai
n fr
om o
utdo
or s
toop
s an
d st
eps.
How
ever
, it i
s nor
mal
for s
mal
l am
ount
s of
wat
er to
sta
nd o
n st
oops
for
sho
rt pe
riods
af
ter
it ra
ins.
WE
will
cor
rect
any
impr
oper
dr
aina
ge.
C. M
ason
ry
1. U
nit M
ason
ry
a.
crac
ks
in
mas
onry
ba
sem
ent o
r fo
unda
tion
wal
ls
1
Cra
cks
up t
o 1/
8" w
ide
are
not
unus
ual
in
mor
tar
join
ts o
f m
ason
ry f
ound
atio
n w
alls
. W
E w
ill re
pair
crac
ks m
ore
than
1/8
" w
ide.
b. c
rack
s in
mas
onry
or
vene
er w
alls
1
Cra
cks
up to
3/8
" w
ide
due
to s
hrin
kage
are
co
mm
on
in
mor
tar
join
ts
in
mas
onry
co
nstru
ctio
n. W
E w
ill re
pair
crac
ks m
ore t
han
3/8"
wid
e. W
E w
ill n
ot b
e res
pons
ible
for a
ny
diff
eren
ce i
n th
e co
lor
of t
he o
ld a
nd n
ew
mor
tar.
D. W
ood
& P
last
ic
1. R
ough
carp
entry
a.
squ
eaki
ng f
loor
s or
su
bflo
ors
that
ap
pear
lo
ose
1
Thes
e co
nditi
ons
are
ofte
n te
mpo
rary
in n
ew
hom
es.
WE
will
corr
ect t
hese
cond
ition
s onl
y if
they
are
cau
sed
by u
nder
lyin
g de
fect
s in
co
nstru
ctio
n. A
squ
eak
proo
f flo
or c
anno
t be
guar
ante
ed.
b. u
neve
n w
ood
floor
s
1 W
E w
ill re
pair
any
floor
s tha
t hav
e m
ore
than
1/
4"
ridge
or
de
pres
sion
w
ithin
an
y 30
" m
easu
rem
ent w
hen
mea
sure
d in
any
dire
ctio
n to
the
jois
ts.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
18
D
. Woo
d &
Pla
stic
1.
Rou
gh ca
rpen
try
c. b
owed
wal
ls o
r oth
er
inte
rior e
xpos
ed
surf
aces
1
All
inte
rior
and
exte
rior
wal
ls h
ave
slig
ht
varia
nces
on
thei
r fin
ishe
d su
rfac
es.
Bow
ing
of w
alls
will
not
det
ract
fro
m o
r bl
emis
h th
e w
all's
fin
ishe
d su
rfac
e.
WE
will
rep
air
any
wal
ls w
hich
bow
mor
e th
an 3
/8"
out o
f lin
e w
ithin
an
y 30
" ho
rizon
tal
or
verti
cal
mea
sure
men
t ta
ken
a m
inim
um o
f 16
" fr
om
any
shee
trock
cor
ner o
r ope
ning
.
d. o
ut-o
f-pl
umb
wal
ls
1
WE
will
rep
air
any
wal
ls th
at a
re m
ore
than
1/
4"
out-o
f-pl
umb
for
any
30"
verti
cal
mea
sure
men
t.
2.
Kitc
hen
cabi
nets
a.
war
ped
kitc
hen
cabi
nets
1
WE
will
repa
ir an
y do
ors o
r dra
wer
fron
ts th
at
are
war
ped
mor
e th
an 1
/4".
Thi
s co
nditi
on is
m
easu
red
by c
losi
ng th
e dr
awer
or
door
and
m
easu
ring
from
the
face
fram
e to
the
poin
t of
furth
erm
ost w
arpa
ge.
WE
are
not
resp
onsi
ble
for m
atch
ing
cabi
net f
inis
hes.
b. g
aps b
etw
een
the
cabi
nets
, or b
etw
een
the
cabi
nets
, cei
ling,
or
wal
ls
1
WE
will
corr
ect a
ny g
ap th
at is
mor
e tha
n 1/
4"
wid
e.
Do
not o
verlo
ad c
abin
ets.
c. sp
lit in
pan
els o
f a
cabi
net d
oor
1
If li
ght i
s vi
sibl
e th
roug
h th
e sp
lit in
a p
anel
, W
E w
ill re
pair
the
pane
l.
3.
Cou
nter
tops
a.
Sep
arat
ion
from
wal
l
1 W
E
will
re
pair
the
crac
k.
C
aulk
ing
is
acce
ptab
le.
WE
will
rep
air
only
onc
e af
ter
clos
ing
or f
irst o
ccup
ancy
, whi
chev
er o
ccur
s fir
st.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
19
D
. Woo
d &
Pla
stic
4.
Inte
rior f
inis
h ca
rpen
try (t
rim
insi
de th
e H
OM
E)
a.
Trim
/mol
ding
ha
s op
en
join
ts
betw
een
mol
ding
s an
d th
e su
rfac
e ar
eas
to w
hich
th
e m
oldi
ngs
are
atta
ched
1
WE
will
rep
air
open
joi
nts
in m
oldi
ngs
or
betw
een
mol
ding
s and
surf
aces
if th
e ga
ps a
re
mor
e tha
n 3/
16" w
ide.
Cau
lkin
g is
acce
ptab
le.
5.
Ext
erio
r fin
ish
carp
entry
(w
ood
sidi
ng, o
r mas
onry
tri
m o
n th
e ou
tsid
e of
the
HO
ME
)
a. T
rim h
as o
pen
join
ts
betw
een
piec
es o
f tri
m,
incl
udin
g si
ding
an
d m
ason
ry
1
WE
will
repa
ir an
y op
en jo
ints
that
are
mor
e th
an 3
/8"
wid
e or
whi
ch d
o no
t kee
p ou
t the
el
emen
ts.
Cau
lkin
g is
acc
epta
ble.
Mai
ntai
n ex
terio
r fin
ish
by
caul
king
and
pai
ntin
g.
6.
Ext
erio
r sid
ing
a. i
nade
quat
e cl
eara
nce
betw
een
exte
rior
sidi
ng
and
finis
hed
grad
e
1
WE
w
ill i
nsur
e th
ere
is a
6"
clea
ranc
e be
twee
n si
ding
and
fini
shed
gra
de a
t the
tim
e of
clos
ing
or fi
rst o
ccup
ancy
whi
chev
er o
ccur
s fir
st.
Mai
ntai
n a
6" c
lear
ance
bet
wee
n si
ding
and
fini
shed
gra
de.
E. T
herm
al a
nd
moi
stur
e pr
otec
ting
mat
eria
ls
1. W
ater
proo
fing
a. le
aks i
n ba
sem
ent
1
Dam
pnes
s on
th
e w
alls
or
flo
ors
in
the
base
men
t is n
ot a
def
ect.
How
ever
, if w
ater
is
actu
ally
tric
klin
g in
to th
e ba
sem
ent,
WE
will
re
pair
the
leak
s.
Mai
ntai
n pr
oper
gr
ades
an
d dr
aina
ge a
roun
d th
e ho
me
and
land
scap
e pr
oper
ly to
avo
id w
ater
pr
oble
ms i
n th
e H
OM
E.
2.
Insu
latio
n
a. in
suff
icie
nt in
sula
tion
1
WE
will
ins
ulat
e th
e H
OM
E a
s re
quire
d to
m
eet l
ocal
ene
rgy
and
build
ing
requ
irem
ents
or
, as
appl
icab
le, F
HA
or
VA
req
uire
men
ts.
Insu
latio
n do
es n
ot r
ende
r a
wal
l or
roo
m
soun
dpro
of.
3.
Lou
vers
and v
ents
a. r
ain
or s
now
lea
ks
into
th
e at
tic
thro
ugh
louv
ers a
nd v
ents
0
HO
ME
S m
ust
have
lou
vers
and
ven
ts f
or
prop
er
vent
ilatio
n.
R
ain
or
snow
w
ill
som
etim
es c
ome
thro
ugh
thes
e op
enin
gs.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
20
E.
The
rmal
and
moi
sture
pro
tect
ing
mat
eria
ls
4. R
oofin
g &
sidi
ng
a. ic
e bu
ild-u
p on
roof
0 D
urin
g pr
olon
ged
cold
spe
lls, i
ce is
like
ly to
bu
ild u
p on
the
eave
s of
the
roof
. Th
is b
uild
-up
will
occ
ur w
hen
snow
and
ice
accu
mul
ate
and
gutte
rs a
nd d
owns
pout
s fre
eze
up.
b.
leak
s in
ro
of
or
flash
ing
1
WE
will
repa
ir ro
of o
r fla
shin
g le
aks.
Lea
ks
caus
ed
by
ice
build
-up
are
not
OU
R
resp
onsi
bilit
y.
Cle
an le
aves
from
val
leys
, gut
ters
an
d do
wns
pout
s.
c. s
tand
ing
wat
er o
n a
flat r
oof
1
It is
not
unu
sual
for m
inor
pon
ding
to o
ccur
on
a fla
t roo
f fo
r up
to 2
4 ho
urs
afte
r a
rain
fall.
H
owev
er,
if w
ater
is
not
drai
ning
pro
perly
, W
E w
ill c
orre
ct t
he d
rain
age.
W
E a
re n
ot
resp
onsi
ble
if th
e ro
of
was
sp
ecifi
cally
de
sign
ed to
reta
in w
ater
.
d.
dela
min
atio
n of
ve
neer
sid
ing
or j
oint
se
para
tion
1
All
sidi
ng w
ill b
e in
stal
led
so th
at it
mee
ts th
e m
anuf
actu
rer's
st
anda
rds
and
indu
stry
st
anda
rds
and
is s
uffic
ient
ly
pain
ted
or
prot
ecte
d. W
E w
ill r
epai
r or
re
plac
e an
y si
ding
that
del
amin
ates
or s
epar
ates
. W
E w
ill
only
pai
nt n
ew m
ater
ials
as
part
of th
e re
pair.
Th
e pa
int m
ay n
ot b
e an
exa
ct m
atch
to th
e or
igin
al c
olor
s.
Prot
ect
the
sidi
ng f
rom
dam
age,
su
ch
as
lean
ing
heav
y ob
ject
s ag
ains
t sid
ing,
bal
l den
ts an
d w
ater
fr
om sp
rinkl
ers s
triki
ng th
e sid
ing.
A
nnua
lly, s
eal o
r rec
aulk
sidi
ng.
e.
woo
d si
ding
0 G
aps
on e
nd a
nd s
ide
edge
may
occ
ur d
ue to
no
rmal
expa
nsio
n an
d co
ntra
ctio
n. W
E ca
nnot
co
ntro
l woo
d ex
pans
ion
and
cont
ract
ion.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
21
E.
Ther
mal
an
d m
oist
ure
prot
ectin
g m
ater
ials
5. S
heet
met
al
a. le
aks i
n gu
tters
and/
or
dow
n-sp
outs
1 G
utte
rs an
d do
wns
pout
s mig
ht o
verfl
ow d
urin
g he
avy
rain
s.
They
sh
ould
no
t le
ak
at
conn
ectio
ns.
WE
will
repa
ir le
aks.
Kee
p le
aves
and
deb
ris o
ut o
f gu
tters
to
allo
w w
ater
to
flow
pr
oper
ly.
Do
not l
ean
ladd
ers a
gain
st g
utte
rs
and
dow
nspo
uts.
b.
stan
ding
w
ater
in
gu
tters
1
It is
co
mm
on
prac
tice
to
inst
all
gutte
rs
appr
oxim
atel
y le
vel,
resu
lting
in
sm
all
amou
nts
of w
ater
sta
ndin
g in
a g
utte
r af
ter
a ra
in.
If th
e w
ater
is m
ore
than
1"
deep
in a
gu
tter a
nd th
e gut
ter i
s not
clog
ged
with
deb
ris,
WE
will
rep
air
the
gutte
r so
tha
t w
ater
can
dr
ain
prop
erly
.
Kee
p le
aves
and
deb
ris o
ut o
f gu
tters
to
allo
w w
ater
to
flow
pr
oper
ly.
6.
Sea
lant
s a.
le
aks
in
exte
rior
(out
side
) w
alls
bec
ause
ca
ulki
ng is
inad
equa
te
1
If w
ater
ent
ers
the
HO
ME
, W
E w
ill r
epai
r le
akin
g jo
ints
or
crac
ks i
n th
e ex
terio
r w
all
surf
ace,
aro
und
open
ings
and
flas
hing
s.
Prop
erly
ins
talle
d ca
ulki
ng m
ay
shrin
k.
Y
OU
m
ust
mai
ntai
n ca
ulki
ng d
urin
g th
e lif
e of
the
ho
me.
F.
Doo
rs a
nd
win
dow
s
1. W
ood
and
plas
tic d
oors
a.
outs
ide
door
s ar
e w
arpe
d
1
WE
will
rep
air
any
door
s th
at w
arp
to t
he
exte
nt th
at th
ey sa
tisfy
one
of t
he fo
llow
ing:
$
th
ey n
o lo
nger
wor
k;
$
they
are
no
long
er w
eath
er re
sist
ant;
or
$
they
w
arp
mor
e th
an
1/4"
, m
easu
red
diag
onal
ly fr
om co
rner
to co
rner
. W
E w
ill
refin
ish
any
new
doo
rs t
o m
atch
oth
er
door
s as c
lose
ly a
s pos
sibl
e.
If Y
OU
pai
nt o
utsi
de d
oors
, doo
rs
mus
t be
prop
erly
pre
pare
d.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
22
F.
Doo
rs a
nd
win
dow
s 1.
Woo
d an
d pl
astic
do
ors
b. in
side
doo
rs o
r clo
set
door
s are
war
ped
1
WE
will
repa
ir an
y do
ors t
hat w
arp
mor
e th
an
1/4"
, m
easu
red
diag
onal
ly f
rom
cor
ner
to
corn
er.
In th
e ev
ent W
E in
stal
l a n
ew d
oor,
WE
will
fini
sh n
ew d
oors
to m
atch
oth
er d
oors
as
clo
sely
as p
ossi
ble.
c. p
anel
s in
door
s shr
ink
so th
at ra
w w
ood
edge
s sh
ow
0
It is
nor
mal
for p
anel
s to
shrin
k.
d.
spl
it in
pan
els
of a
do
or
1
If li
ght i
s vi
sibl
e th
roug
h th
e sp
lit in
a p
anel
, W
E w
ill re
pair
the
pane
l. W
E w
ill m
ake
this
re
pair
only
on
ce
afte
r cl
osin
g or
fir
st
occu
panc
y, w
hich
ever
occ
urs f
irst.
2.
Gar
age
door
s on
gara
ges t
hat a
re
atta
ched
to th
e H
OM
E
a. g
arag
e do
ors
do n
ot
oper
ate
prop
erly
1
If g
arag
e do
ors
do n
ot o
pera
te p
rope
rly u
nder
no
rmal
use
, WE
will
adju
st o
r cor
rect
them
. If
YO
U in
stal
l a g
arag
e do
or o
pene
r, W
E a
re n
o lo
nger
res
pons
ible
for
the
ope
ratio
n of
the
ga
rage
doo
r.
Kee
p al
l mov
able
par
ts lu
bric
ated
.
b. r
ain
or s
now
lea
ks
thro
ugh
gara
ge d
oors
1
Gar
age
door
s w
ill b
e in
stal
led
in a
ccor
danc
e w
ith m
anuf
actu
rer's
spe
cific
atio
ns.
WE
will
re
pair
leak
s res
ultin
g fr
om a
failu
re to
pro
perly
in
stal
l th
e ga
rage
do
ors.
D
urin
g se
vere
w
eath
er c
ondi
tions
, so
me
leak
age
may
be
norm
al.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
23
F.
Doo
rs a
nd
win
dow
s 3.
W
ood,
pl
astic
, an
d m
etal
win
dow
s a.
w
indo
ws
do
not
func
tion
prop
erly
1 W
E w
ill c
orre
ct th
e w
indo
ws
so th
at th
ey a
re
rela
tivel
y ea
sy to
ope
rate
.
Kee
p tra
cks
and
rolle
rs c
lean
ed,
lubr
icat
ed a
nd a
djus
ted.
b. c
onde
nsat
ion
and/
or
fros
t on
insi
de s
urfa
ces
of w
indo
ws
0
Con
dens
atio
n m
ay
occu
r on
th
e in
terio
r w
indo
w su
rfac
es w
ith ex
trem
es in
tem
pera
ture
an
d hu
mid
ity.
Ind
ivid
ual
livin
g ha
bits
can
im
pact
hum
idity
leve
ls.
Thes
e co
nditi
ons
are
beyo
nd
OU
R
cont
rol
and
WE
ha
ve
no
resp
onsi
bilit
y.
If a
hum
idifi
er is
inst
alle
d, Y
OU
m
ust
follo
w t
he m
anuf
actu
rer's
re
com
men
datio
ns
for
prop
er
setti
ng o
f the
hum
idis
tat.
4.
Wea
ther
st
rippi
ng a
nd se
als
a. a
ir le
aks
in a
roun
d do
ors a
nd w
indo
ws
1
Doo
rs
and
win
dow
s w
ill
be
inst
alle
d in
ac
cord
ance
with
the
man
ufac
ture
r's st
anda
rds.
If
air
com
es i
n be
caus
e do
ors,
win
dow
s, or
w
eath
erst
rippi
ng w
ere
fitte
d po
orly
, WE
will
re
pair
the i
mpr
oper
ly fi
tted
door
s, w
indo
ws,
or
wea
ther
strip
ping
.
If Y
OU
live
in a
n ar
ea w
ith h
igh
win
ds, s
torm
doo
rs a
nd w
indo
ws
may
be
inst
alle
d.
5.
Slid
ing
door
s a.
slid
ing
door
s do
not
op
erat
e pr
oper
ly
1
Slid
ing
door
s w
ill b
e in
stal
led
in a
ccor
danc
e w
ith t
he m
anuf
actu
rer's
spe
cific
atio
ns.
WE
w
ill re
pair
inop
erat
ive
slid
ing
door
s.
Kee
p tra
cks
and
rolle
rs c
lean
ed,
lubr
icat
ed, a
nd a
djus
ted.
6.
Gla
ss
a. b
roke
n gl
ass
0
WE
will
rep
air
brok
en g
lass
rep
orte
d to
US
prio
r to
cl
osin
g or
at
fir
st
occu
panc
y,
whi
chev
er o
ccur
s firs
t.
Rep
ort t
o U
S al
l bro
ken
glas
s prio
r to
clo
sing
or
at f
irst
occu
panc
y,
whi
chev
er o
ccur
s firs
t.
7.
Har
dwar
e a.
lo
cks
on
door
s or
w
indo
ws d
o no
t ope
rate
pr
oper
ly
1
WE
will
repa
ir an
y ha
rdw
are
whi
ch d
oes
not
mee
t man
ufac
ture
r's st
anda
rds.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
24
G
. Fin
ishe
s 1.
Lat
h an
d pl
aste
r a.
cra
cks
in in
side
wal
ls
and
ceili
ngs
1
Cra
cks
in i
nsid
e w
alls
and
cei
lings
are
not
un
usua
l. W
E w
ill r
epai
r al
l cr
acks
tha
t ar
e m
ore
than
1/8
" w
ide.
W
E w
ill r
epai
r th
ese
crac
ks
only
on
ce
afte
r cl
osin
g or
fir
st
occu
panc
y, w
hich
ever
occ
urs f
irst.
2.
Gyp
sum
w
allb
oard
a. n
ail
pops
, blis
ters
in
tape
, an
d ot
her
blem
ishe
s on
in
side
w
alls
and
cei
lings
1
WE
will
corr
ect t
hese
impe
rfec
tions
onl
y on
ce
afte
r cl
osin
g or
firs
t oc
cupa
ncy,
whi
chev
er
occu
rs fi
rst.
b. c
rack
s
1 If
the
wal
lboa
rd h
as c
rack
s tha
t are
mor
e th
an
1/8"
wid
e, W
E w
ill re
pair.
3.
Cer
amic
tile
a.
ch
ips
or
crac
ks
in
floor
, co
unte
r or
wal
l til
e
0
WE
will
rep
lace
cra
cked
or
chip
ped
tiles
re
porte
d to
US
prio
r to
clo
sing
or
at f
irst
occu
panc
y.
WE
will
not
be
resp
onsi
ble
to
mat
ch th
e tile
pat
tern
s or c
olor
bet
wee
n th
e old
an
d th
e ne
w ti
le a
nd g
rout
.
Rep
ort
to
US
all
crac
ked
or
chip
ped
tiles
prio
r to
clos
ing
or a
t fir
st o
ccup
ancy
, whi
chev
er o
ccur
s fir
st.
b.
loos
e flo
or, c
ount
er o
r w
all t
ile
1
WE
will
rese
cure
loos
e til
es.
c. c
rack
s in
gro
utin
g of
ce
ram
ic ti
le jo
ints
or
at
junc
tions
bet
wee
n til
es
and
othe
r mat
eria
ls (e
.g.,
betw
een
tiles
an
d ba
thtu
b)
1
Cra
cks
in g
rout
ing
of c
eram
ic t
ile j
oint
s ar
e co
mm
only
cau
sed
by n
orm
al s
hrin
king
of t
he
grou
ting.
W
E w
ill r
epai
r cr
acke
d gr
outin
g on
ly o
nce a
fter c
losi
ng o
r firs
t occ
upan
cy. W
E
will
not
be
resp
onsi
ble
for d
isco
ntin
ued
grou
t or
for d
iffer
ence
s in
colo
r bet
wee
n th
e ol
d an
d th
e ne
w g
rout
.
Reg
rout
cra
cks d
urin
g th
e lif
etim
e of
the
HO
ME
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
25
G
. Fin
ishe
s 4.
Fin
ishe
d w
ood
floor
s a.
cra
cks
betw
een
the
floor
boa
rds
1
WE
will
rep
air
all c
rack
s th
at a
re m
ore
than
3/
16"
wid
e.
5.
Res
ilien
t flo
orin
g or
floo
r co
verin
g
a. n
ail
pops
on
surf
ace
of
resi
lient
flo
or
cove
ring
1
WE
will
rep
air
any
nail
pops
that
bre
ak th
e su
rfac
e of
the
floor
ing.
b. d
epre
ssio
ns o
r rid
ges
in
resi
lient
flo
orin
g be
caus
e th
e su
bflo
or i
s irr
egul
ar
1
WE
w
ill r
epai
r an
y rid
ges
or d
epre
ssio
ns
whi
ch ar
e rea
dily
appa
rent
and
whi
ch ar
e mor
e th
an
1/8"
hi
gh
or
deep
.
The
ridge
or
de
pres
sion
mea
sure
men
t is
the
gap
crea
ted
at
one
end
of a
6"
stra
ight
-edg
e pl
aced
ove
r the
de
pres
sion
or r
idge
with
3" o
f the
stra
ight
edge
on
one
sid
e of
the
defe
ct, h
eld
tight
ly to
the
floor
. WE
will
not
be r
espo
nsib
le to
mat
ch th
e ol
d an
d th
e ne
w fl
oorin
g.
c. re
silie
nt fl
oorin
g lif
ts,
bubb
les,
or
beco
mes
un
glue
d
1
WE
will
repa
ir th
ese
defe
cts.
d.
visi
ble
seam
s or
sh
rinka
ge g
aps
at jo
ints
of
resi
lient
floo
ring
1
If th
e ga
ps a
re m
ore
than
1/8
" w
ide
betw
een
piec
es o
f re
silie
nt f
loor
ing,
WE
will
rep
air
them
. If
the
gaps
bet
wee
n flo
orin
g an
d ot
her
mat
eria
ls a
re m
ore
than
1/8
" w
ide,
WE
will
re
pair
the
affe
cted
are
a on
ly.
e. c
uts a
nd g
ouge
s
0 W
E
will
repa
ir cu
ts a
nd g
ouge
s re
porte
d to
U
S pr
ior
to c
losi
ng o
r at
firs
t oc
cupa
ncy,
w
hich
ever
occ
urs f
irst.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
26
G
. Fin
ishe
s 6.
Pai
nt, s
tain
, or
varn
ish
a. d
eter
iora
ting,
fad
ing,
or
pe
elin
g of
ou
tsid
e pa
int
1
Fadi
ng o
f a
pain
t or
stai
n is
nor
mal
and
not
co
nsid
ered
a de
fect
. The
amou
nt o
f fad
ing
will
de
pend
on
the
clim
ate
whe
re t
he H
OM
E i
s lo
cate
d. W
E w
ill re
pair
pain
t, st
ain
or v
arni
sh
whi
ch p
eels
or d
eter
iora
tes.
WE
will
pro
perly
pr
epar
e and
refin
ish
any
area
s tha
t are
affe
cted
.
b.
pain
ting
mad
e ne
cess
ary
by
othe
r re
pair
wor
k
1
If p
aint
ing
is re
quire
d be
caus
e of
oth
er re
pair
wor
k, W
E w
ill p
aint
to
mat
ch s
urro
undi
ng
area
s as c
lose
ly a
s pos
sibl
e.
c. d
eter
iora
ting
varn
ish
or
lacq
uer
finis
h on
ou
tsid
e w
oodw
ork
0
Var
nish
or
lacq
uer
on o
utsi
de w
oodw
ork
dete
riora
tes q
uick
ly a
nd is
not
cov
ered
.
d. d
eter
iora
ting
varn
ish
or
lacq
uer
finis
h on
in
side
woo
dwor
k
1
WE
w
ill r
etou
ch a
reas
of
the
woo
dwor
k w
here
the
fin
ish
has
dete
riora
ted.
W
E w
ill
mak
e thi
s rep
air o
nly
once
afte
r clo
sing
or f
irst
occu
panc
y, w
hich
ever
occ
urs f
irst.
e.
mild
ew o
r fu
ngus
on
pain
ted
surf
aces
0
WE
will
rem
ove m
ildew
or f
ungu
s rep
orte
d to
U
S p
rior
to c
losi
ng o
r fir
st o
ccup
ancy
. M
ildew
or
fu
ngus
m
ay
form
on
pa
inte
d su
rfac
es o
ver
time
beca
use
of w
arm
th a
nd
moi
stur
e.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
. C
lean
mild
ew o
r fun
gus
regu
larly
fr
om e
xter
ior o
r int
erio
r sur
face
s.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
27
G
. Fin
ishe
s 6.
Pai
nt, s
tain
, or
varn
ish
f. de
terio
ratin
g, f
adin
g,
or
peel
ing
of
inte
rior
pain
t
1
Inte
rior p
aint
ed su
rfac
e sho
uld
not d
eter
iora
te,
fade
, or
pee
l. W
E w
ill t
ouch
-up
only
the
af
fect
ed a
reas
one
tim
e af
ter
clos
ing
or f
irst
occu
panc
y, w
hich
ever
occ
urs f
irst.
Mai
ntai
n in
terio
r pa
int
per
man
ufac
ture
r's sp
ecifi
catio
ns.
7.
Wal
l cov
erin
gs
a. p
eelin
g w
all c
over
ing
1
WE
will
rep
air
wal
l co
verin
g w
hich
pee
ls
with
in th
e fir
st y
ear.
b. m
ism
atch
ed e
dges
of
wal
l co
verin
g,
patte
rn
mis
mat
ch,
and
open
se
ams
0
WE
will
repa
ir th
ese c
ondi
tions
whe
n re
porte
d to
US
prio
r to
clo
sing
or
at f
irst o
ccup
ancy
, w
hich
ever
occ
urs f
irst.
8.
Car
petin
g a.
op
en
seam
s in
ca
rpet
ing
1
Vis
ible
carp
et se
ams a
re n
ot a
defe
ct. W
E w
ill
repa
ir an
y op
enin
gs o
r gap
s in
the
seam
s.
b. w
all-t
o-w
all c
arpe
ting
com
es u
p, i
s lo
ose
or
stre
tche
d
1
If
WE
or
igin
ally
in
stal
led
wal
l-to-
wal
l ca
rpet
ing
as a
prim
ary
floor
cove
ring,
WE
will
re
-atta
ch o
r res
tretc
h an
y of
the
carp
etin
g th
at
has l
oose
ned
from
the m
ater
ial t
o w
hich
it w
as
atta
ched
.
c. sp
ots o
r min
or fa
ding
on
car
pet
0
Spot
s and
/or m
inor
fadi
ng c
an o
ccur
nat
ural
ly
whe
n a c
arpe
t is e
xpos
ed to
ligh
t. W
E h
ave n
o re
spon
sibi
lity
for t
his c
ondi
tion.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
28
G
. Fin
ishe
s 9.
Stu
cco
a.
crac
ks
in
outs
ide
stuc
co w
alls
1
Cra
cks
are
not
unus
ual
in t
he s
urfa
ces
of
outs
ide
stuc
co w
alls
. W
E w
ill re
pair
with
in
the
first
yea
r per
iod,
any
cra
cks
that
are
mor
e th
an 1
/8"
wid
e.
10
. Mar
ble,
real
or
synt
hetic
, pla
stic
la
min
ate,
po
rcel
ain,
and
fib
ergl
ass
a. b
lem
ishe
s, sc
ratc
hes,
nick
s, or
chi
ps
0
WE
will
repa
ir bl
emis
hes,
scra
tche
s, ni
cks,
or
chip
s rep
orte
d to
US
prio
r to
clos
ing
or a
t firs
t oc
cupa
ncy,
whi
chev
er o
ccur
s fir
st.
WE
are
no
t res
pons
ible
for d
isco
ntin
ued
patte
rns o
r for
di
ffer
ence
s in
colo
r bet
wee
n ol
d an
d ne
w.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
.
H. L
ouve
rs, v
ents
, an
d fir
epla
ces
1. L
ouve
rs a
nd
vent
s
a. in
adeq
uate
ven
tilat
ion
of c
raw
l spa
ces
1
WE
will
rep
air
the
louv
ers
and
vent
s so
that
th
ey p
rovi
de p
rope
r ven
tilat
ion.
WE
will
not
be
resp
onsi
ble f
or p
robl
ems c
ause
d by
chan
ges
mad
e to
the
orig
inal
ven
tilat
ion
syst
em.
2.
Fire
plac
es a
nd
chim
neys
a. im
prop
er d
raw
ing
of
firep
lace
or c
him
ney
1
A n
umbe
r of
ite
ms
can
caus
e te
mpo
rary
ne
gativ
e dr
aft
situ
atio
ns i
n a
firep
lace
or
chim
ney.
Thes
e in
clud
e hi
gh
win
ds,
obst
ruct
ions
such
as la
rge b
ranc
hes o
r tre
es to
o cl
ose
to th
e ch
imne
y, o
r tig
ht in
sula
tion
and
wea
ther
proo
fing
thro
ugho
ut th
e ho
use.
W
E
will
not
be
resp
onsi
ble
for t
hese
pro
blem
s. If
th
e dr
aft
prob
lem
is
caus
ed b
y im
prop
er
inst
alla
tion,
WE
will
repa
ir th
e pr
oble
m.
Insu
re th
ere
is s
uffic
ient
fre
sh a
ir m
ake-
up
for
the
flue
to
draw
pr
oper
ly.
Bef
ore
the
begi
nnin
g of
th
e se
ason
that
YO
U w
ill u
se th
e fir
epla
ce, l
ook
for a
ny o
bstru
ctio
ns
and
clea
r prio
r to
use.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
29
H
. Lou
vers
, ven
ts,
and
firep
lace
s 2.
Fire
plac
es a
nd
chim
neys
b.
sepa
ratio
n of
chim
ney
from
th
e st
ruct
ure
to
whi
ch it
is a
ttach
ed
1
It is
not
unu
sual
for a
new
chim
ney
to se
para
te
slig
htly
fro
m t
he s
truct
ure
to w
hich
it
is
atta
ched
. WE
will
repa
ir an
y ch
imne
y th
at h
as
sepa
rate
d fr
om th
e H
OM
E m
ore
than
1/2
" in
an
y 10
feet
ver
tical
mea
sure
men
t.
c. f
irebo
x (a
rea
whe
re
com
bust
ion
take
s pla
ce)
pain
t has
cha
nged
0
The
heat
from
a fi
re c
an n
atur
ally
cha
nge
any
finis
h on
the
fire
box.
Th
is c
ondi
tion
is n
ot
cove
red.
d.
crac
ks
in
fireb
rick
(bric
k th
at
lines
th
e fir
epla
ce)
and
mor
tar
join
ts
0
Roa
ring
fires
can
natu
rally
caus
e thi
s cra
ckin
g.
Thi
s con
ditio
n is
not
a D
EFI
CIE
NC
Y.
I. M
echa
nica
l sy
stem
s
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
a. p
lum
bing
pip
es h
ave
froz
en a
nd b
urst
1
Dra
in,
was
te,
vent
, an
d w
ater
pip
es w
ill b
e ad
equa
tely
pro
tect
ed t
o pr
even
t fr
eezi
ng a
s re
quire
d by
th
e ap
plic
able
pl
umbi
ng
requ
irem
ents
for
nor
mal
ly a
ntic
ipat
ed c
old
wea
ther
and
in
acco
rdan
ce w
ith t
he d
esig
n te
mpe
ratu
res
esta
blis
hed
by t
he A
mer
ican
So
ciet
y of
Hea
ting,
Ref
riger
atin
g, a
nd A
ir C
ondi
tioni
ng E
ngin
eers
(ASH
RA
E). W
E w
ill
repa
ir an
y pi
pes
not
mee
ting
the
ASH
RA
E st
anda
rds.
Dra
in
wat
er
pipe
s an
d ou
tsid
e fa
ucet
s w
hen
they
are
exp
osed
to
free
zing
tem
pera
ture
s.
b. l
eaks
in
fauc
ets
or
valv
es
1
WE
will
repa
ir or
repl
ace a
ny fa
ucet
s or v
alve
s th
at
leak
du
e to
D
EFI
CIE
NC
IES
in
wor
kman
ship
or m
ater
ials
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
30
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
c. D
EFI
CIE
NC
IES
in
plum
bing
fix
ture
s, ap
plia
nces
, or
tri
m
fittin
gs
1
WE
will
repa
ir an
y fix
ture
, app
lianc
e, o
r fitt
ing
whi
ch
does
no
t m
eet
the
man
ufac
ture
r's
stan
dard
s.
d. n
oisy
wat
er p
ipes
1 So
me
nois
e in
the
wat
er p
ipes
is n
atur
al a
nd
com
es f
rom
the
flo
w o
f w
ater
and
fro
m t
he
pipe
s exp
andi
ng.
If th
ere
is a
pou
ndin
g no
ise
from
im
prop
erly
anc
hore
d pi
pes,
WE
will
re
pair.
e. le
aks i
n pi
pes
1
& 2
W
E w
ill re
pair
any
leak
s in
the
drai
n, w
aste
, ve
nt o
r wat
er p
ipes
. C
onde
nsat
ion
on p
ipes
is
not
the
sam
e as
a
leak
, an
d is
no
t a
DE
FIC
IEN
CY
.
f. st
oppe
d up
sew
ers,
fixtu
res,
and
drai
ns
1
& 2
W
E w
ill re
pair
all s
ewer
s, fix
ture
s, an
d dr
ains
th
at
are
clog
ged
beca
use
of
defe
cts
in
cons
truct
ion.
WE
are
not
resp
onsi
ble
for a
ny
DE
FIC
IEN
CY
w
hich
is
no
t co
nstru
ctio
n re
late
d, i
nclu
ding
any
fai
lure
of
mun
icip
al
syst
ems.
If s
ewer
s, fix
ture
s, an
d dr
ains
are
cl
ogge
d be
caus
e of
Y
OU
R
actio
ns,
then
YO
U w
ill p
ay t
he
cost
of r
epai
ring
them
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
31
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
g. w
ater
sup
ply
syst
em
does
not
del
iver
wat
er
1
& 2
W
E a
re re
spon
sibl
e fo
r con
nect
ing
all o
n-si
te
serv
ice t
o m
unic
ipal
wat
er m
ains
and
to p
rivat
e w
ater
sup
plie
s. W
E a
re a
lso
resp
onsi
ble
for
mak
ing
sure
that
an
indi
vidu
al w
ell o
n-si
te is
in
stal
led
to c
ompl
y w
ith a
ll bu
ildin
g an
d pl
umbi
ng
requ
irem
ents
.
WE
w
ill
repa
ir pr
oble
ms
caus
ed
by
DE
FIC
IEN
CIE
S in
w
orkm
ansh
ip a
nd m
ater
ials
. W
E a
re n
ot
resp
onsi
ble
for
wat
er q
ualit
y.
WE
are
not
re
spon
sibl
e for
pro
blem
s cau
sed
by co
nditi
ons
beyo
nd O
UR
con
trol.
h.
sept
ic
tank
, di
strib
utio
n bo
x an
d pu
mp
do n
ot m
eet s
tate
, co
unty
or
lo
cal
requ
irem
ents
1
& 2
Se
ptic
tan
k w
ill m
eet
stat
e, c
ount
y, o
r lo
cal
requ
irem
ents
. W
E w
ill r
epai
r an
y se
ptic
sy
stem
that
cann
ot p
rope
rly h
andl
e the
nor
mal
flo
w o
f hou
seho
ld w
aste
bec
ause
of d
efec
ts in
w
orkm
ansh
ip
or
mat
eria
ls.
W
E
are
not
resp
onsi
ble
for
cond
ition
s be
yond
O
UR
co
ntro
l, su
ch a
s fr
eezi
ng,
satu
rate
d so
il, a
n in
crea
se i
n th
e el
evat
ion
of t
he w
ater
tab
le,
exce
ssiv
e us
e of
the
sys
tem
, or
lim
itatio
ns
esta
blis
hed
by th
e lo
cal g
over
ning
age
ncy.
Prop
erly
mai
ntai
n th
e se
ptic
tank
sy
stem
to
incl
ude
prop
er g
rade
s, la
ndsc
apin
g, a
nd p
rote
ctio
n fr
om
vehi
cula
r tra
ffic
or
ex
cess
ive
wei
ght w
hich
wou
ld re
sult
in s
oil
com
pact
ion.
Ta
nks
may
nee
d to
be
pu
mpe
d du
ring
perio
ds
of
exce
ssiv
e us
e or
ext
ende
d ra
infa
ll.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
32
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
i. se
ptic
dra
in fi
elds
1 &
2
Sept
ic d
rain
fiel
ds w
ill m
eet s
tate
, cou
nty,
or
loca
l req
uire
men
ts.
WE
will
repa
ir an
y se
ptic
dr
ain
field
s th
at c
anno
t pr
oper
ly h
andl
e th
e no
rmal
flo
w o
f ho
useh
old
was
te b
ecau
se o
f de
fect
s in
wor
kman
ship
or m
ater
ials
. W
E a
re
not
resp
onsi
ble
for
cond
ition
s be
yond
OU
R
cont
rol,
such
as
fr
eezi
ng,
satu
rate
d so
ils,
incr
ease
in
el
evat
ion
of
the
wat
er
tabl
e,
exce
ssiv
e us
e of
the
sys
tem
, or
lim
itatio
ns
esta
blis
hed
by th
e lo
cal g
over
ning
age
ncy.
2.
Hea
ting
syst
em
a. in
adeq
uate
hea
ting
1
Hea
ting
syst
em i
s de
sign
ed t
o m
aint
ain
an
indo
or te
mpe
ratu
re o
f 70o F
. Th
e te
mpe
ratu
re
is m
easu
red
in t
he c
ente
r of
eac
h ro
om a
t a
heig
ht o
f 5
feet
abo
ve th
e flo
or (
unde
r lo
cal
outd
oor w
inte
r des
ign
cond
ition
s as
spe
cifie
d in
the
ASH
RA
E ha
ndbo
ok).
Fed
eral
, sta
te, o
r lo
cal
ener
gy r
equi
rem
ents
tak
e pr
eced
ence
. W
E w
ill r
epai
r th
e he
atin
g sy
stem
so
that
it
prov
ides
the
requ
ired
tem
pera
ture
.
Bal
ance
dam
pers
and
regi
ster
s and
m
ake
othe
r min
or a
djus
tmen
ts fo
r ch
ange
of s
easo
ns.
Mai
ntai
n un
it pe
r m
anuf
actu
rer's
sp
ecifi
catio
ns.
b.
lea
ks i
n re
frig
eran
t lin
es
1
& 2
W
E w
ill re
pair
all l
eaki
ng re
frig
eran
t lin
es an
d w
ill re
char
ge th
e un
it, u
nles
s YO
U c
ause
d th
e da
mag
e.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
33
I.
Mec
hani
cal
syst
ems
3. R
efrig
erat
ion
a.
inad
equa
te
air
cond
ition
ing
1
Coo
ling
syst
em i
s de
sign
ed t
o m
aint
ain
an
indo
or te
mpe
ratu
re o
f 78o F
. Th
e te
mpe
ratu
re
is m
easu
red
in t
he c
ente
r of
eac
h ro
om a
t a
heig
ht o
f 5
feet
abo
ve th
e flo
or (
unde
r lo
cal
out-d
oor
sum
mer
de
sign
co
nditi
ons
as
spec
ified
in
ASH
RA
E ha
ndbo
ok).
If
the
tem
pera
ture
out
side
is
abov
e 95
o F,
cool
ing
syst
em m
ust
be a
ble
to m
aint
ain
an i
nsid
e te
mpe
ratu
re t
hat
is 1
5o bel
ow t
he o
utsi
de
tem
pera
ture
. F
eder
al,
stat
e, o
r lo
cal
ener
gy
requ
irem
ents
take
pre
cede
nce.
WE
will
repa
ir th
e co
olin
g sy
stem
so
that
it
prov
ides
the
re
quire
d te
mpe
ratu
re.
Bal
ance
dam
pers
and
regi
ster
s and
m
ake
othe
r min
or a
djus
tmen
ts fo
r ch
ange
of
seas
ons
and
mai
ntai
n pr
oper
w
indo
w
treat
men
t to
op
timiz
e co
olin
g ca
pabi
litie
s. M
aint
ain
unit
per
man
ufac
ture
r's
spec
ifica
tions
.
4.
Con
dens
atio
n dr
ain
lines
a.
clog
ged
con-
dens
atio
n dr
ain
lines
0
WE
will
pro
vide
clea
r con
dens
atio
n dr
ain
lines
at
clos
ing
or fi
rst o
ccup
ancy
, whi
chev
er o
ccur
s fir
st.
Afte
r th
is,
YO
U a
re r
espo
nsib
le f
or
keep
ing
the
cond
ensa
tion
drai
n lin
es c
lear
.
Con
dens
atio
n dr
ain
lines
may
clog
, un
der
norm
al u
se.
YO
U s
houl
d ke
ep th
ese c
lear
. Prio
r to
usin
g th
e co
olin
g sy
stem
each
seas
on, c
heck
co
nden
satio
n lin
es t
o en
sure
the
dr
ain
lines
are
cle
ar.
5. E
vapo
rativ
e co
olin
g sy
stem
a. m
echa
nica
l par
t of t
he
evap
orat
ive
cool
ing
syst
em d
oes n
ot o
pera
te
prop
erly
1
WE
will
cor
rect
or a
djus
t the
blo
wer
and
the
wat
er sy
stem
so th
at it
func
tions
pro
perly
.
6.
Air
dist
ribut
ion
syst
em
a.
duct
wor
k m
akes
tic
king
an
d cr
ackl
ing
nois
es
0
The d
uctw
ork
may
mak
e tic
king
and
crac
klin
g no
ises
whe
n th
e m
etal
in it
exp
ands
from
the
heat
an
d co
ntra
cts
from
th
e co
ld.
Th
is
cond
ition
is
na
tura
l an
d is
no
t a
DE
FIC
IEN
CY
.
Typ
e of
Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
34
I.
Mec
hani
cal
syst
ems
6. A
ir di
strib
utio
n sy
stem
b.
du
ctw
ork
mak
es
a bo
omin
g no
ise
c.
sepa
rate
d or
un
atta
ched
duc
twor
k
1
1&
2
This
boo
min
g is
calle
d "o
ilcan
ning
." W
E w
ill
repa
ir th
e du
ctw
ork.
W
E w
ill r
e-at
tach
or
re-s
ecur
e al
l du
ctw
ork
that
has
bec
ome
sepa
rate
d or
una
ttach
ed.
YO
U s
houl
d no
t w
alk
on,
plac
e he
avy
obje
cts a
gain
st o
r oth
erw
ise
subj
ect d
uctw
ork
to u
nusu
al lo
ads.
J.
Elec
trica
l sys
tem
1. E
lect
rical
co
nduc
tors
, fus
es,
and
circ
uit
brea
kers
2.
Out
lets
, sw
itche
s, an
d fix
ture
s 3.
Ser
vice
and
di
strib
utio
n
a. f
uses
blo
w o
r ci
rcui
t br
eake
rs
(exc
ludi
ng
grou
nd
faul
t in
terr
upte
rs) "
kick
out
" a.
ai
r le
aks
arou
nd
elec
trica
l out
lets
b.
m
alfu
nctio
n in
el
ectri
cal
outle
ts,
switc
hes,
and
fixtu
res
a.
grou
nd
faul
t in
terr
upte
rs
freq
uent
ly
trip
(thes
e ar
e se
nsiti
ve
safe
ty d
evic
es t
hat
are
inst
alle
d in
to
the
elec
trica
l sy
stem
to
pr
otec
t fr
om e
lect
rical
sh
ock)
1
1 1 1
WE
will
che
ck th
e w
iring
circ
uits
and
mak
e su
re t
hat
they
con
form
with
app
rove
d lo
cal
elec
trica
l req
uire
men
ts.
Col
d ai
r can
be
draw
n th
roug
h an
out
let o
n an
ex
terio
r wal
l int
o a
room
. W
E w
ill re
pair
one
time
afte
r cl
osin
g or
fir
st
occu
panc
y,
whi
chev
er c
omes
firs
t. W
E w
ill re
pair
or re
plac
e all
defe
ctiv
e out
lets
, sw
itche
s, or
fixt
ures
. G
roun
d
faul
t i
nter
rupt
ers
are
se
nsiti
ve
and
can
be ea
sily
trip
ped.
Nor
mal
ly, t
his i
s not
in
dica
tive
of a
con
stru
ctio
n de
fect
. W
E w
ill
inst
all
grou
nd f
ault
inte
rrup
ters
to
mee
t th
e el
ectri
cal
requ
irem
ent.
WE
will
cor
rect
the
in
terr
upte
rs if
the
tripp
ing
is d
ue to
a d
efec
t in
inst
alla
tion.
Do
not o
verlo
ad c
ircui
ts.
A tr
ippe
d gr
ound
faul
t int
erru
pter
us
ually
ind
icat
es a
n ov
erlo
aded
ci
rcui
t or t
he c
onne
cted
app
lianc
e co
ntai
ns a
faul
ty g
roun
d.
T
ype
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r w
ork
DE
FIC
IEN
CY
or
Con
ditio
n
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
35
J. E
lect
rical
Sy
stem
3.
Ser
vice
and
di
strib
utio
n b.
ele
ctric
al w
iring
doe
s no
t ca
rry
its d
esig
ned
load
fo
r no
rmal
re
side
ntia
l use
1 &
2
WE
will
rep
air
any
wir
ing
that
doe
s no
t co
nfor
m
wit
h ap
prov
ed
loca
l el
ectr
ical
re
quir
emen
ts.
WE
are
resp
onsi
ble
for o
rigi
nal
inst
alla
tion
onl
y. W
E a
re n
ot re
spon
sibl
e fo
r pr
oble
ms
caus
ed b
y co
ndit
ions
bey
ond
OU
R
cont
rol.
36
BINDING ARBITRATION REQUEST FORM
Dear Homeowner: Prior to requesting Professional Warranty Service Corporation (PWC) to begin a binding arbitration procedure for your claimed Builder’s Limited Warranty deficiencies, you should have sent your builder a clear and specific written request to correct those deficiencies. If you have already requested your builder in writing to correct a deficiency that you think is covered by the Builder’s Limited Warranty, and believe the builder has not properly responded, fill out this form and send it to PWC. Be sure to attach a copy of the written complaint that you previously sent to the builder. The information you need to fill out this form can be found on the Builder’s Limited Warranty Coverage Validation Form. However, if you do not know the answers to any questions, write “Don’t Know.” Please do not leave any item blank. Your name: _________________________________________________________________________________________ Address: ____________________________________________________________________________________________
City State Zip Home Phone: ____________________________________ Business Phone: ____________________________________ Builder’s Limited Warranty : ______________________ Warranty Date-Home: ______________________________ Builder I.D. Number: __ __ __ - __ __ __ __ If applicable, FHA/VA Case: _________________________ Named Builder Insured: _______________________________________________________________________________ Address: ____________________________________________________________________________________________
____________________________________________________________________________________________ ____________________________________________________________________________________________
Describe the deficiencies which you think are covered by the Builder’s Limited Warranty. Include when the deficiency first occurred or when you first noticed the deficiency. (Use additional sheets, if necessary). I/we are hereby requesting PWC to initiate an arbitration to determine the builder’s obligations with respect to the existence of alleged deficiencies under the Builder’s Limited Warranty and under applicable federal, state, and local law regarding the Builder’s Limited Warranty. I/we understand that the arbitration award shall be final and binding on all parties and shall limit our ability to initiate a lawsuit against the builder and/ or PWC or the Builder’s Limited Warranty insurer. _________________________________________________________________________________________________________
signature Date INSTRUCTIONS: Send this Binding Arbitration Request Form along with the required eighty dollar ($80.00) arbitration filing fee to:
PROFESSIONAL WARRANTY SERVICE CORPORATION P. O. BOX 800
ANNANDALE, VIRGINIA 22003-0800 PWC Form No. 301 12/94
37
38
SUBSEQUENT HOME BUYER ACKNOWLEDGEMENT AND ASSIGNMENT
Upon execution of this form any coverage remaining under the BUILDER'S LIMITED WARRANTY applicable to the home as specified on the Builder's Limited Warranty Coverage Validation Form is transferred to the subsequent homeowner. Any obligations under the BUILDER'S LIMITED WARRANTY to any subsequent homeowner shall not exceed the limit of liability remaining at the time of transfer, if any.
The undersigned home buyer(s) hereby acknowledges and agrees:
! I/we acknowledge that I/we have reviewed and understand the BUILDER'S LIMITED WARRANTY document (PWC 107).
! I/we understand and acknowledge that Professional Warranty Service Corporation ("PWC") is not the
warrantor of the BUILDER'S LIMITED WARRANTY.
! I/we understand that I/we am responsible for the maintenance of the home including maintenance of the grade of the land surrounding the home, and that the builder shall not be responsible for any damage to the home which is the result of my/our failure to maintain the home.
! I/we acknowledge and agree all disputes under and relating to the BUILDER'S LIMITED WARRANTY
(including disputes on which issues shall be submitted to arbitration; alleged breach of the BUILDER'S LIMITED WARRANTY; and alleged violations of statutes or regulations relating to consumer protection or unfair trade practices) shall be submitted to binding arbitration before an independent third party arbitration organization. I/we agree the decision of the arbitrator(s) shall be binding on all parties to the arbitration. Any such binding arbitration(s) shall be conducted in accordance with the rules and procedures applicable to the arbitration organization hearing the dispute or, where those rules are silent, the United States Arbitration Act (9 U.S.C. ' 1 et. seq).
Signature of subsequent Home Buyer(s): ____________________________ Date: ______________________
Print name: ____________________________________________________
Signature: _____________________________________________________ Date: ______________________
Print name: ____________________________________________________
Address of Home: ______________________________________________________________________________
Builder's Limited Warranty Coverage Validation Number: ___________________________________________
INSTRUCTIONS: Sign, fill in Limited Warranty # in the space provided (this number is provided on the Builder's Limited Warranty Coverage Validation Form), and provide a telephone number where you can be reached.
Mail this form and a photocopy of the settlement/closing documents indicating transfer of title to:
PROFESSIONAL WARRANTY SERVICE CORPORATION P.O. BOX 800 ANNANDALE, VA 22003-0800 PWC Form No. 302 12/94
39