building a trust - emotional bank account
DESCRIPTION
How to build a trust in a team and understand the definition of Emotional Bank AccountTRANSCRIPT
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EKA & DIANA
Building a Trust
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What makes a team to be fail?
Inattention to results
Avoidance of accountability
Lack of Commitment
Fear of Conflict
Absence of Trust
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What makes a SUCCESSFUL team?
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Everything is built based on Everything is built based on Trust Trust
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TRUST
BANK ACCOUNT
We all know how our regular bank account works. We make deposits, save up money, and when we need that money later, we withdraw it.
An emotional bank account is an account of trust instead of money. It’s an account based on how safe you feel with another person.
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The quality of relationship is depend on which side you invest more,
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Heru make a deposit into emotional Bank Account with Mila by showing kindness, honesty, openness and keeping his commitment to Mila
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Heru build up a reserve.
TRUST WILL BE INCREASE
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Eka shows something opposite, he does ignorance, “Lameh” to other person’s characteristic, betraying Dara’s trust and etc
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It means that Eka’s Emotional Bank Account overdrawn.
TRUST WILL BE DECREASE
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Be careful on what you do, Don’t do something that you will be regret in
the future.
Relationship is IMPORTANT.The POINT is NOT TO HURT PEOPLE’s
FEELING
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What does trust mean to you?
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Reliability Credibility Intimacy Self-Orientation
TRUST
?
Ahmad
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Rossy
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Eka
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Reliability Credibility Intimacy Self-Orientation
TRUST
?
Indah
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Kiwi
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Mila
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Reliability Credibility Intimacy Self-Orientation
TRUST
?
Wyke
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Dara
Reliability Credibility Intimacy Self-Orientation
TRUST
?
Ane
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Pass your results to Heru as Pass your results to Heru as your LCP and he will your LCP and he will
compile the average score compile the average score for each memberfor each member
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TEAM Trust LevelEka Ahmad Wyke Rossy
Trust Level
Trust Level
Trust Level
Trust Level
Trust Level
Trust Level
Trust Level
Trust Level
Average
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TEAM ASSESMENT
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Giving your MATE an evaluation one by one
based on your interactions with them
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How to give assessments?
• Are to be descriptive, not judgmental.• Are to describe behavior, • Are to be specific, not general. • Are to be related to the their
behaviors in the team Ex : Dara is always strict with the deadline, her
behavior somehow not really get into me, in the team she is too much professional and
hard for me to trust her about my personal life , I think the thing that connect us each other are ………
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Reflection Question• What can we take from this activity to
build an effective team?
• What should we change about this team to build trust each other and connection?
• What am I most thankful for being in this EB Team ?