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Building Branch Partnerships © 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK- 910890 | Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

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Page 1: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Building Branch Partnerships

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 2: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Our Core Values

Our company’s success is fueled by these four core values.

We hold these to the highest importance in everything we do.

Teamwork We can always achieve more by working together

Empowerment We empower others by giving them every opportunity to succeed

Positivity We consistently maintain a positive attitude in everything we do

Excellence We strive for excellence by pursuing continual

improvement in every aspect of our business

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 3: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Accomplishments

• FNMA, FHLMC and GNMA approved seller/servicer

• Top 5 lender in many Northwestern markets

• Top 10 lender in many California markets

• Retail Division won 100 Best Companies

• California Division won Best Place to Work

• Ranked 6th largest lender by Scotsman Guide

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 4: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Scotsman Guide 2012 Ranking

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 5: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

PCM Best Place to Work!

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 6: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Where We Lend

Our corporate office is

headquartered in Roseville,

California, with additional

production centers located

in Concord and Folsom,

California, Portland, Oregon,

and Phoenix, Arizona.

We currently lend in Arizona,

California, Hawaii, Idaho,

Colorado, Nevada, Utah,

New Mexico, Montana,

Oregon, Alaska, and

Washington.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 7: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Senior Management Team

Dave Striplin SVP Loan Production

Dave has over 24 years experience in the

mortgage industry primarily to develop

nationwide production platforms for prime

lending. His previous experience includes

National Production Manager for Mortgage

Investors Group and prior to that, Dave ran

the Western Division production at Loancity

and Fleet Mortgage.

His responsibilities at PCM include the day

to day operations and overall strategies for

loan production in PCM’s 3 channels of

originations, Retail, Affiliate, and Wholesale

production.

Robert Boliard President

Robert was principal of Boliard, Takasugi &

McBride, LLP (“BTM”), an accounting firm

specializing in the mortgage banking

industry. BTM performed financial counseling

and audits, loan servicing, and compliance

audits.

Bill Johnson Chief Financial Officer (CFO)

Bill has 25 years of experience running finance

organizations for large and small companies. 13

years in the mortgage banking arena. Bill’s day-

to-day responsibilities include treasury

managements functions, accounting, human

resources, payroll, servicing and warehousing.

John Gezi Capital Markets

John has 21 years of experience in Secondary

Marketing and Capital Markets. John’s team is

responsible for pricing, hedging, trading, loan

sales and product development.

During these 21 years, John has worked for a

depository banking institution, publicly traded

companies, and privately held mortgage banks.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 8: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Regional Management Team

Shelley Thurlow Regional Vice President,

Concord/Irvine Production Centers

Campbell Loan Processing Center

Terri Buckman VP, Regional Sales Manager

Shannon Rubio Operations Manager

Concord/Irvine Production Centers

Campbell Loan Processing Center

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 9: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Our Production Highlights

8

7

6

5

4

3

2

1

0

2008 2009 2010

Bill

ion

s $

$3.5 billion

$4.7 billion

Our production growth is

strong. We have produced

over 80,000 loans, and last

year alone we funded

over $7.6 billion dollars in

volume.

$5 billion

2011

$7.6 billion

2012

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 10: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

PCM’s Advisor Retention Program

Details of the program:

• We will set aside 5 basis points of in-house funded loan volume for all loan originators

including producing branch managers.

• The production period will be January 1 to December 31 of each year.

• You must be employed on March 15 and September 15 of the following year. The

payout of the 5 basis points will be paid as follows:

• 50% paid on March 15 of the following year.

• 50% paid on September 15 of the following year.

• The monies will be deposited into a separate trust account by the 15th of the

following month for payout on March 15 and September 15 of the following year.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 11: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

PCM-Connect.com

PCM marketing’s mission always

focuses on purchase business

with our Realtor partners, this has

never changed despite market

conditions.

PCM top producers also do a

great job of staying top-of-mind

with their database. Database

marketing and follow-up is so

important for referrals as well as

maintaining clients for life.

Choose from a variety of

materials from our online

ordering store to achieve these

goals of consistent database

marketing and Realtor

partnerships.

PCM-Connect makes it easy!

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 12: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Marketing Materials

Pinnacle Capital’s marketing department

provides you an array of marketing

materials including flyers, CRM email

templates, promotional items, and much

more!

Retail Service branches have access to

marketing content as well as templates

where contact information and your DBA

logo can be inserted.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 13: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Open Doors Homebuyer Booklets

Personalize the book with some info on you

and your referral partner!

Page 14: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Additional Partnerships

We have partnerships with multiple vendors that save you money and

time! Use these as needed to enhance and grow your business.

Making Better Happen

Work with our mentors to clarify your vision, develop a plan and hold yourself accountable to the actions required to achieve the results you’ve been looking for in a balanced and simple way.

Mortgage Coach Edge

As a Mortgage Professional, your advice makes a difference. Borrowers who understand your value become clients for life. We help you package your expertise in minutes to earn the trust of

borrowers in your first conversation and find referrals you never knew you had.

Clarity

A realtor value add to help your Real Estate agents list their properties,

making it easy for you to follow up and track prospects with built-in lead

generation.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 15: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Servicing Keeps You Top-of-Mind

When your loan stays at Pinnacle,

your information is on the client’s

monthly statement to keep you

top-of-mind when the next

opportunity to do business arises.

For more information about your existing

account Please call: 866.725.0782.

For information about refinancing or obtaining a

new loan, call your originating loan officer:

Jane Demo

MLO #55555

555.555.5555

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 16: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Offer Advantage

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 17: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Human Resources

Pinnacle Capital Mortgage Corporation

strives to achieve high levels of

performance in it’s product, service,

efficiency, community involvement, and

customer esteem. Our desire is to

provide high quality customer care

through consistently excellent service.

People are the most amazing,

complicated, dynamic and important

piece in the business puzzle—and that

will never change.

Our philosophy helps our employees

make invaluable contributions to the

growth and welfare of those we serve,

and consistently and efficiently meeting

client expectations while providing an

enjoyable experience for each

customer every time, and creating a

work environment that everyone enjoys.

Below are just a few services we offer:

Management and Supervisory Support

Compliance Support

Employee On-boarding

Employee Off-boarding

Advisory Services

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 18: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Benefits in Your Area

We work directly with each employee –

on a personal level – to maintain

confidentiality along with employee

benefit efficiency and effectiveness.

We specialize in managing the benefits

allowing our employees to focus on

running their business.

We offer:

• Employee communication

• Online Enrollment

• Direct Access to Providers

• Health Care Hotline

We provide you and your employees all

of this while containing costs, minimizing

risk and relieving you of the

administrative burden.

Below are just a few benefits we offer:

Nationally Recognized healthcare plan

Dental care plan

Vision plan

401K options

Voluntary life and AD&D insurance

Aflac

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 19: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

On Your Side

Our trained team will help you with your

day to day employee needs.

Your new HR department was built

around the concept that employees

are truly our customers. We are

dedicated to helping our management

team manage every aspect of our

human assets.

PCM HR team is designed to help you

protect your organization by averting

potential problem before the develop

and quickly responding to employment

related issues after they occur.

Administrative Services Provided:

Semi-Monthly Payroll

Employee Development

Legal and Regulatory Issues

Effective Practices

Risk Management

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 20: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Benefits of the Retail Services Channel

The Best of Both Worlds!

Maintain your DBA and independence

while working with a larger mortgage

banker that will take care of your:

• Accounting

• Human Resources

• Capital Markets (Secondary Marketing)

• And More!

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 21: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Why choose PCM?

I researched a dozen companies thoroughly for months before committing to Pinnacle. To say that it has worked out would be a huge understatement. The leaders have created a culture that fits me perfectly. The company is made up of highly

committed people who foster an atmosphere of excellence. They give me everything I need to succeed with a perfect blend of autonomy and support. I am more excited about my career than I've ever been.

John Coats Branch Manager, PCM Scottsdale Branch

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.

Page 22: Building Branch Partnershipsfiles.ctctcdn.com/a0cdc468001/2daffa40-01e0-4f92-b0a5-a8825ed1… · Your new HR department was built around the concept that employees are truly our customers

Thank You

Experience. Integrity. Innovation.

© 2010 Pinnacle Capital Mortgage | Equal Housing Lender | NMLS 81395 | WA CL-81395 | AZ BK-

910890 | Licensed by the Department of Business Oversight under the California Residential

Mortgage Lending Act. Regulated by the Division of Real Estate Colorado.