building bridges across cultures
DESCRIPTION
We all struggle with scheduling and making time for what is most important – strengthening the relationships in our lives. How much more difficult is it when different cultures are at play? On this webinar, you'll learn: · What are bridges? · What is your culture? · Universal Best Practices · Bridging cultures · Is there a Player Culture? Presented by Scott Leland, founder of PLAYER MAP, and Bill Rust, leader of KUMA Solutions and sales guide with FranklinCovey.TRANSCRIPT
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Bridging Cultures
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What are Bridges Substantial personal or professional connections
More than just exchanging biz cards or connec@ng on social media!
! The beliefs, customs, arts, etc., of a par@cular society, group, place, or @me
! A par@cular society that has its own beliefs, ways of life, art, etc.
! A way of thinking, behaving, or working that exists in a place, organiza@on or business
What is Culture Culture is…
“I don’t know who discovered water, but I’m pretty sure it wasn’t a fish.”
~ Marshall McLuhan
Copyright PLAYER MAP, Inc. All Rights Reserved. Player Map X-‐Ray Patent Pending
Be aware of blind spots
What is your Culture
What companies have
STRONG cultures?
Copyright PLAYER MAP, Inc. All Rights Reserved. Player Map X-‐Ray Patent Pending
Geography, language…other influences
Types of Culture
To name a few…
! Time zones
! Language
! Regulations
! Currencies
! Humor
There are a lot of differences!
What are the Challenges
Common piGalls
! Are they being friendly or merely polite?
! Are they asking ques.ons because they are really interested?
! Why are they smiling?
! Does not hearing "no" mean “yes”?
Don’t try to force your culture on others
What to Avoid
Good cultural awareness does not make up for poor business acumen
! Who are the right players?
! When is the right timing?
! What is the right message?
Universal Best Prac@ces
Adapt your communica@on style ! High context / Low context Understand differences ! Stay true to yourself
It’s all about respect
Bridging Cultures
! Value Seeker
! Risk Taker
! Team Builder
! BoNom Line
! Buy vs. Sold
Player Culture
Are you a player?
Players like Players
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14 Copyright PLAYER MAP, Inc. All Rights Reserved. Player Map X-Ray Patent Pending
! Bridges
! Culture
! Universal Best
Practices
! Challenges
! Pitfalls
! Bridging Cultures
! Player Culture
Ques@ons
15 Copyright PLAYER MAP, Inc. All Rights Reserved. Player Map X-Ray Patent Pending
Contact Contact us if you have additional questions or comments
! Bill: bill.rust@[email protected]
1.713.894.8117
! ScoN: [email protected]
1.855.921.2550