building connections: the role of ctcs in community change june 22-25, 2000 ctcnet annual conference...

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Building Connections: The Building Connections: The Role of CTCs in Community Role of CTCs in Community Change Change June 22-25, 2000 June 22-25, 2000 CTCNet Annual Conference CTCNet Annual Conference Atlanta, GA Atlanta, GA Randal D. Pinkett, MIT Media Randal D. Pinkett, MIT Media Laboratory Laboratory Advisor: Mitchel Resnick Advisor: Mitchel Resnick

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Building Connections: The Building Connections: The Role of CTCs in Community Role of CTCs in Community

ChangeChange

June 22-25, 2000June 22-25, 2000

CTCNet Annual ConferenceCTCNet Annual Conference

Atlanta, GAAtlanta, GA

Randal D. Pinkett, MIT Media LaboratoryRandal D. Pinkett, MIT Media Laboratory

Advisor: Mitchel ResnickAdvisor: Mitchel Resnick

AgendaAgenda

I.I. Project OverviewProject Overview

II.II. Project MethodologyProject Methodology

III.III. Creating Community Connections Creating Community Connections

(C3)(C3)

SystemSystem

Project OverviewProject Overview

The role of a CTC, and technology in the The role of a CTC, and technology in the homes of a low- to moderate-income homes of a low- to moderate-income housing development, for the purpose housing development, for the purpose of community buildingof community building– Infrastructure: Computers, high-speed Infrastructure: Computers, high-speed

Internet connectivity, community-based Internet connectivity, community-based web-systemweb-system

– Theoretical Framework: Asset-based Theoretical Framework: Asset-based community development and sociocultural community development and sociocultural constructionismconstructionism

Project SupportProject Support

Camfield Tenants Association (CTA)Camfield Tenants Association (CTA) W.K. Kellogg FoundationW.K. Kellogg Foundation Hewlett-PackardHewlett-Packard RCN CorporationRCN Corporation MIT Media LaboratoryMIT Media Laboratory MIT Department of Urban Studies and MIT Department of Urban Studies and

PlanningPlanning MIT Laboratory for Computer ScienceMIT Laboratory for Computer Science

Project SiteProject Site

Camfield Estates, Roxbury, MACamfield Estates, Roxbury, MA Predominantly African-American (75%)Predominantly African-American (75%) 102 units and 400 residents102 units and 400 residents All residents classified as “very low All residents classified as “very low

income” according to HUD’s income” according to HUD’s guidelinesguidelines

Neighborhood Technology Center Neighborhood Technology Center (NTC) on the premises(NTC) on the premises

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

Assessment and Assessment and AwarenessAwareness

Preliminary surveys and interviewsPreliminary surveys and interviews– Assess the community’s interests and Assess the community’s interests and

needsneeds Marketing and awareness campaignMarketing and awareness campaign

– Create and understanding of the Create and understanding of the benefits and the relevance of benefits and the relevance of technology to the community’s technology to the community’s interests and needsinterests and needs

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

Comprehensive TrainingComprehensive Training

Basic computer hardware and Basic computer hardware and software applicationssoftware applications– Theme-centered and project-centeredTheme-centered and project-centered

Specialized computer applicationsSpecialized computer applications– Creating Community Connections Creating Community Connections

(C3) System(C3) System

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

General Asset-MappingGeneral Asset-Mapping

Obtain Obtain generalgeneral information regarding information regarding community assets within a 9-mile community assets within a 9-mile circumference of the housing circumference of the housing developmentdevelopment– Citizen’s Associations and Organizations Citizen’s Associations and Organizations

(e.g., PTA, social services agencies)(e.g., PTA, social services agencies)– Local Institutions (e.g., libraries, schools) Local Institutions (e.g., libraries, schools) – Neighborhood BusinessesNeighborhood Businesses

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

Specific Asset-MappingSpecific Asset-Mapping

Obtain Obtain specificspecific information information regarding community assets regarding community assets within a 9-mile circumference of within a 9-mile circumference of the housing developmentthe housing development– Including the skills and abilities of Including the skills and abilities of

residentsresidents

GENERALASSET-MAPPING

BroadCommunityBoundaries

TargetedCommunity

Needs

SPECIFICASSET-MAPPING

ASSETMOBILIZATION

Project Methodology Project Methodology

ASSESSMENT &AWARENESS

Surveys,Interviews &

Marketing

COMPREHENSIVETRAINING

Basic &Specialized

Skills

Asset MobilizationAsset Mobilization

Broker connections between Broker connections between community assetscommunity assets– Online and offline (e.g., employment)Online and offline (e.g., employment)

Encourage active involvement and Encourage active involvement and active production of content by active production of content by community memberscommunity members– Creating Community Connections Creating Community Connections

(C3) System(C3) System

Creating Community Creating Community Connections (C3) SystemConnections (C3) System

Community IntranetCommunity Intranet– E-mail, listservs, bulletin boards, E-mail, listservs, bulletin boards,

calendar of events, chat rooms, calendar of events, chat rooms, announcementsannouncements

Community ExtranetCommunity Extranet– Asset-maps (GIS), Asset-maps (GIS),

browse/search/update asset (resource) browse/search/update asset (resource) records, customizable web portals, records, customizable web portals, security restrictionssecurity restrictions

Building Connections: The Building Connections: The Role of CTCs in Community Role of CTCs in Community

ChangeChange

Randal D. Pinkett, MIT Media LaboratoryRandal D. Pinkett, MIT Media Laboratory

[email protected]@media.mit.edu

http://www.media.mit.edu/~rpinketthttp://www.media.mit.edu/~rpinkett