building digital capability

Building digital capability

Building digital capabilityJames Clay, Project Manager, Jisc

12/07/2016Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/EFvCK1

Welcome to this presentation for Jisc on Building digital capability.

Image Credit Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/EFvCK112/07/20161Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

QuestionWhat do we understand by digital capability?12/07/2016Building digital capability

Do we have a shared understanding of what we mean when we say digital capability?12/07/20162Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/

Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/

12/07/20163Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR

Image Credit Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR12/07/20166Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

HIV Clinic e-mail error12/07/20167Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Image Copyright NERC

NERC and BoatyMacBoatface12/07/20168Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Image: Lawrie Phipps

Location independent working12/07/20169Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Location independent workingBenefits to the individualImprove work-life balanceReduce commute timeReduce travel costsRemove unnecessary stress12/07/2016Building digital capability

The insistence that the only legitimate place for work to take place is within an office or a building results in a situation where it can be difficult to parse out where physical presence is actually necessary, because the working assumption is that it is always necessary.

Doing the iterative exploration allows people to figure out when face to face meetings are crucial, or can be substituted for with emails, Skype or phone calls, texting exchanges, or even social media DMs.

People can become more connected and communicative when allowed a wider range of possibilities, rather than locking communication into tethered channels, and mistaking physical location for presence or attention.


Location independent workingBenefits to the universityProvide employees with flexibility regarding their working hours and locationReduce the occupancy of University premisesImprove employees work life balance and thereby reduce levels of absenteeism and stressReduce pressure on car parking facilitiesPosition the University as an employer of choice12/07/2016Building digital capability


But what elseCapability12/07/2016Building digital capability

The web affords us newways of working,new opportunities to connect. It furthermore allows for a richer experience of work and life, rather than forcing us to segregate our time from ourselves via physical location, allowing us to choose when and where we are most productive, and how to conserve our face to face energy for those times that truly require it.

But we mustnt assume that staff have the necessary digital capabilities to do so.


Location independent workingIssues in terms of capabilitiesICT proficiencyDigital communicationDigital collaborationDigital participationDigital wellbeing12/07/2016Building digital capability



Communicationits not just about e-mail12/07/2016Building digital capability

ToolsYammerSlackBasecampJiraConfluenceCRMSharepointGoogle AppsSkype, LyncGoogle HangoutsInvisionScribblarDropbox, Google DriveTrelloPadletAdobe Connect, Collaborate12/07/2016Building digital capability

There are various tools and services out there that can support location independent working as well as tools such as the VLE.12/07/201616Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Location independent workingRisk12/07/2016Building digital capability

So people can work anywhere, anytime.

Isnt that risky?

Yes.

But similar risks exist when working in offices and physical locations.

Presence doesnt necessary mean productivity.12/07/201617Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL

Image Credit Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL12/07/201618Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

What were doingBuilding digital capability12/07/2016Building digital capability


Building digital capability12/07/201620

Last year we showed you what we intended to build, today we will show you where we are, what weve built and where we are going to go.20

Digital capability: the six elements

12/07/201621

ICT proficiencyInformation,data andmedia literaciesDigitallearning andself developmentDigital creationinnovation andscholarshipCommunication,collaboration andparticipationDigital identityand wellbeing

We have published the framework, the background report, profiles21

Looking to create more profiles, encouraging organisations and sector bodies to create profiles.12/07/201622Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Teacher profileParticipate in digital teams and working groups e.g. around curriculum development and review.Collaborate effectively in digital spaces e.g. building shared resources, sharing calendars and task lists.Support learners to collaborate using shared digital tools and media, and to work effectively across cultural, social and linguistic boundaries.Digital collaboration12/07/2016Building digital capability

Example12/07/201623Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Researcher profileDevelop new research questions, hypotheses and explanations and explore new approaches relevant to the digital age.At higher levels, develop new research methods and practices with digital technology; identify digital challenges and opportunities in a field of scholarship; lead research teams, centres and departments in new directions in response to digital risks and opportunities.Digital innovation12/07/2016Building digital capability

Example12/07/201624Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Building digital capabilityThis is about staff digital knowledge, skills and attitudesUniversities, colleges and skills want help in:identifying the digital skills neededidentifying their skills gapsplanning, implementing and evaluating initiatives to improve skills#digitalcapability

12/07/2016Building digital capability

If youre wondering why staff, and where the students have gone its largely still about student satisfaction and a high quality student experience at the end of the day


Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld

Image Credit https://flic.kr/p/hQQFyG12/07/201626Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Discovery toolWe have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills

12/07/2016Embedding digital literacy; building digital capability27


Discovery tool12/07/2016Embedding digital literacy; building digital capability28


Discovery tool pilotsAs well as large scale tests we have a number of institutions, FE, HE and Skills who are undertaking small scale pilots with groups of staff.In addition we have provided the Digital capability user group of eighty plus institutions with a version of the tool for them to test with small groups. As a result we have had further user feedback that will inform development and functionality.12/07/201629Embedding digital literacy; building digital capability

By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons

Image credit: By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons


Digital Leadership CourseThe Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: Become a more effective digital leader or manager through personal and professional development Explore how their organisations can engage more effectively with the technology at their disposal at both strategic and operational levels Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams

12/07/201631Emedding digital literacy; building digital capability

Digital Leadership CourseThe first paid for course will be run in October.2,200 per person https://ji.sc/digital-leaders-programme

12/07/201632Embedding digital literacy; building digital capability

The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ

Image Credit The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ12/07/201633Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Digital capability online offerPersonalised dynamic online offer.Playlists of activities, resources, content, guides.Creation of dynamic and static playlists.Bespoke institutional playlists.Professional framework lenses.Social sharing, Twitter, Facebook, LinkedIn.12/07/2016Building digital capability

How can we ensure that the online offer has impact? http://digitalcapability.jiscinvolve.org/wp/2015/08/25/impact-impact-impact/


Online OfferWe are basing the online offer on the upcoming Jisc app and content store. Development on the app and content store is now at the stage where we hope to be able to link to tagged playlists of relevant content and resources from the discovery tool results page within the next couple of weeks. 12/07/201635Embedding digital literacy; building digital capability

Image by James Clay CC BY-NC 2.0


Building institutional digital capabilityEffective use of digital technology by university and college staff is vital in providing a compelling student experience and in realising a good return on investment in digital technology. Teaching & LearningResearchPublic Engagement12/07/2016Building digital capability


Institutional digital capabilityInfrastructureOrganisationDevelopmentDataResourcesIntelligent campusContent12/07/2016Building digital capability


Institutional digital capabilityInfrastructureOrganisationDevelopmentDataResourcesIntelligent campusContentIT ServicesPeople ServicesOrganisation developmentStudent records, MISFinanceEstates and facilitiesLibrary12/07/2016Building digital capability


Institutional digital capabilityInfrastructureUbiquitous wifi, eduroamAccess to hardwareVirtual desktopsCollaborative toolsRemote workingUtilisationInnovation12/07/2016Building digital capability


Institutional digital capabilityPeople servicesJob descriptionsSkills analysis and auditMatrix workingAppraisal or performance reviewSilo workingHome workingCommunication12/07/2016Building digital capability


Virtual learning environmentDigital learning12/07/2016Building digital capability

Is capability to use the VLE just about digital learning capability?12/07/201642Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Virtual learning environmentDigital learningDigital communicationDigital collaborationDigital participationDigital innovationDigital media literacyICT proficiency


Often failure to make best use of the VLE is because of a lack of capability and training in a range of capabilities. Assumptions are made that people will be able to pick it up because they can use e-mail.12/07/201643Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Virtual learning environmentNow lets throw in analyticsData literaciesInformation literacies


Start to think about learning analytics, next generation learning environments and the importance of data and information literacy starts to come to the fore12/07/201644Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0


DashboardBringing together information and aggregation of data from usage of the discovery tool.We are currently designing the prototype institutional dashboard based on our emerging understanding of what the institutional leads want to know about their staffs results in the discovery tool.Link in with resources and services currently in use and what is available.



Further developmentWe know from the interest in the project among Jisc member institutions, and from the reactions and experiences from pilot sites, that we could usefully expand the organisational capability side of the service to help institutions ensure that they have all of the building blocks in place for a fully digital capable organisation12/07/2016Embedding digital literacy; building digital capability47

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ResourcesToolsServicesAdvice and Guidance12/07/2016Building digital capability


Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0

Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.012/07/201649Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

SoDigital capability is core to: Teaching & Learning, Research and Public EngagementDependent on the infrastructure, organisation, development, data, resources, the campus and content.Which are the domains of the different functions of the organisation.Who need to understand digital and the impact on the organisation.



Training and developmentWhat should we do?

12/07/2016


If youre wondering why staff, and where the students have gone its largely still about student satisfaction and a high quality student experience at the end of the day


Staff developmentAssumption that staff have the digital capabilities to carry out their role.But do they?How would you know?How would they know?Who knows?



Image by James Clay CC BY-NC 2.0

Image Credit https://flic.kr/p/b93YGx 12/07/201653Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

There is the main site on the Jisc website.https://www.jisc.ac.uk/rd/projects/building-digital-capability Web siteFollow the project on the blog.http://digitalcapability.jiscinvolve.org/wp/ Project Blog12/07/2016Building digital capability

There is the main site on the Jisc website.https://www.jisc.ac.uk/rd/projects/building-digital-capability

Follow the project on the blog.http://digitalcapability.jiscinvolve.org/wp/


TwitterFollow the community using the hashtag #digitalcapabilityhttps://twitter.com/hashtag/digitalcapability?vertical=default&src=hash Twitter12/07/2016Building digital capability

https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash


Get in touchBuilding digital capability

James Clay

Project manager

[email protected]

12/07/2016http://bit.ly/jiscdigcap


jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND


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building digital capability

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