building digital leadership superpowers within your organisation
TRANSCRIPT
Building Digital Leadership Superpowers Within Your Organisation March 28, 2017
POST*SHIFT @Postshift
POST*SHIFT
POST*SHIFT
Registration, drinks, canapés 17.30
Welcome 18.00
Keynote: From Analogue Management to Digital Leadership • Cerys Hearsey, Principal & Head of Consulting, Post*Shift • Christine Overby, Principal & Head of Research, Post*Shift
Panel: New Approaches For Finding & Nurturing Digital Leaders • Rachel Cook, Practice Director, Atkins • Caroline Gorski, Head of IoT, Digital Catapult • Caroline Mellor FCIPD, Global Director, HR Effectiveness, Dentsu Aegis
Network
18:30
Closing & after-event drinks 19:30
Agenda
@coverby @CerysHearsey
From Analogue Management to Digital Leadership
Why do we need a new breed of leaders?
Purpose + Passion + Networked
Technology is changing faster than our organisations
Progress happening, but internal structure still a blocker
Source: 25 interviews with Digital and HR Executives
Connected products require a connected company
Combinatorial innovation does not come from silos
‣The canonical example of combinatorial innovation is the Gutenberg Press.
‣To enable the invention of the press, separate technological innovations in paper making, ink and the movable type were needed before Gutenberg could create the world-changing press for which he is remembered.
Agility is now the number one change goal for large orgs
Source: Jon Husband's logo for Wirearchy
‣ Zero distance to the customer
‣ Decisions made at the edge
‣ Small teams, each sharing a purpose
‣ Employee entrepreneurship
‣ Digital workplace as a force multiplier for
connected orgs & leaders
Implications to hierarchical leadership and structures
What is a digital leader?
Appointing a CDO is not enough
A digital generation requires new leadership superpowers
From analogue management to digital leadership
Analogue management
Digital leadership
Decisions Gut instinct Curious
Power Hierarchical Inclusive
Attitude Commanding Serving
Response Consistent Situational
Problem-solving Individual heroics Connected teamwork
Curious instead of gut decisions
Inclusive over hierarchical
Any time you interview a potentialhire, you need to ask yourself not only if they’re talented orcollaborative but also if they’re capable of literally running
this company, because they will be.-Valve handbook for new employees
Situational over static (e.g. Spotify)
TRIBE
SQUADGUILDCHAPTER
Serving instead of commanding (e.g. Haier)
CUSTOMERS
VALUE CREATING FUNCTIONS: Marketing, R&D, Manufacturing etc.
SHARED SERVICES PLATFORM: IT, HR etc.
SERVANT LEADERSHIP: Execs, Management
Connected teamwork over individual heroics
How do we find & nurture digital leaders?
Today’s HR programs do little to develop digital leaders
Recruit a volunteer army of digital guides
Source: Harald Schirmer, Continental
Digital Guides Network - Criteria
‣ Curious
‣ Self-motivated
‣ English proficiency
Find the leadership patterns on your ESNUsing behaviour data, coupled with business results datasets, you can pinpoint the sort of leadership behaviours, attributes and influence you are searching for.
We need to reinvest our leadership development budgets
More challenging in content
More experiential in approach
“Learning is remembering what you are interested in.”
Richard Saul Wurman
More distributed in access
To develop leaders capable of handling the uncertainty of the 21st Century, we need new data-driven
methods for finding digital leaders, plus a sweeping change of the content, format, and access
to corporate leadership development.
New Approaches For Finding & Nurturing Digital Leaders: A Panel Discussion
New Approaches For Finding & Nurturing Digital Leaders: A Panel Discussion
Rachel Cook Practice Director,Transportation-SE Atkins
Caroline Gorski Head of IoTDigital Catapult@CarolineGorski
Caroline Mellor Global Director,HR EffectivenessDentsu Aegis@caroline_mellor
Thank you for listening
}Please continue the conversation with us:
@postshift
To take our digital diagnostic:
www.postshift.com/diagnostic
POST*SHIFT
Image creditsSlide 7: https://blaze.cc/laserlight/ Slide 8: https://www.flickr.com/photos/kheelcenter/5279194177 Slide 10: http://www.bosch-connectivity.com/en/ Slide 11: https://wouts.wikispaces.com/Printing+Press+-+Renaissance Slide 12: Jon Husband’s logo for Wirearchy Slide 15: ghadjikyriacou - https://www.flickr.com/photos/46434981@N08/4950218927 Slide 16: Pew Research Center Slide 18: Virpi Oinonen@voinonen Slide 19: http://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf Slide 22: http://am-designthinking-blog.com/category/jos-de-blok Slide 28: https://www.flickr.com/photos/81133120@N06/14911009117 Slide 29: http://www.snd.org/2010/01/10-questions-for-richard-saul-wurman/ Slide 33: https://www.linkedin.com/in/rachel-cook-b573a21a/ https://iotuk.org.uk/meet-the-team/ https://twitter.com/caroline_mellor Slide 34: tinkerbrad - https://www.flickr.com/photos/tinkerszone/