building effective communication skills using nlp
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Introduction to Neuro Linguistic Programming (NLP)
Corrine ThomasIndependent Consultant & NLP Trainer
18 April 2023
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Benefits from using NLPBuilding effective relationships
Be more influential and able to challenge
Improved self awareness
New tools for exploring problems and opportunities
Choice and flexibility in handling difficult situationsIncreased
Confidence
ImprovedResilience
Better engagement and job satisfaction
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NLP – What is it?
A collection of ideas and tools that can help you with your life
More effective communication
Better motivation for yourself and others
More positive frame of mind
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NLP – What’s in a name?
NEURO
Concerns the brain and the things that go on in your mind. Also the rest of the neurological system including the 5 senses
LINGUISTIC
This relates to language, both spoken and non-spoken (body language)
PROGRAMMING
This is about behaviour and thinking patterns
NLP – A bit of HistoryBegan in early 1970's by Richard Bandler and John Grinder. They studied 3 leading psychotherapists
Fritz PerlsVirginia SatirMilton Erickson
Study of how we get successful and unsuccessful results in our lives
Studies human functioning in a quite structured and systematic manner
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Modelling Excellence
https://www.youtube.com/watch?v=tUsfT3_k10A
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TERRI TORY
FiltersDistortDeleteGeneralise
ValuesBeliefsLanguage
Internal Map
PicturesSoundsFeelingsSmellsTastesSelf-talk
State
Physiology
Behaviour
Results
Communication Model
The Senses SeeImagine
Light bulb momentPictureView
HearSounds
Music to my earsStrikes a chord
Noisy
FeelComfortableIt hit homeGet a grip
Fluffy
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The Senses
Let’s try it1. Eye Pattern Questions
2. Have a discussion about a recent holiday or a favourite hobby
• What did you do?• What did you see?• What sounds can you
remember?
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Rapport
• What is it?• How would you define it?• Where do you use it?• Why is it useful?
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Building Rapport
Manage your State
Anchors
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Different Viewpoints
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Summary
https://www.youtube.com/watch?v=ne6tB2KiZuk
Want to Learn More?
• Notice your patterns• What motivates you?• How do you use your senses?• How do you put up barriers to your
success?• How do you do certain things well?• How do you think about your goals?
Try it – Increase your self awareness
Books I’ve found useful:– NLP Workbook – Joseph O’Connor– NLP for Dummies – Romilla Ready, Kate Burton– Business NLP for Dummies – Lynne Cooper– NLP at Work – Sue Knight– NLP for Work – Dianne Lowther– NLP for Success – Jeremy Lazarus
