building leadership and capability in quality improvement · prem kumar. quality improvement...
TRANSCRIPT
Building leadership and capability in quality improvement
Aged residential care sector
Prem KumarQuality improvement advisor
Sector quality and safety outcomes
The New Zealand Triple Aim
Outcomeexperience
Problem, issue or
gap
Excellence
Improvement• International
benchmarking• Best in class• Leading the way• Building on the
current success
• Complaints• Incidents• Data against
standards• Quality indicators
Ways to think about improving quality
https://blogs.mtu.edu/improvement/2014/02/27/the-juran-trilogy/
https://business901.com/blog1/does-the-juran-trilogy-pdca/
Continuum of quality
• Improvement methodology• Large scale change• Sustainability• Spread• Implementation science• Change management• Measurement system• Data analysis• Variation
Improvement science
Capability building
Clinical leadership
Governing for quality
Events
Resources
Trainings
QI network
Participate in national
ARC programme
Co-design: Experience
-based design
Opportunities
Resources
Questions / discussions / ARC network
1: What are the existing networks you are part of? 2: What would a strong
quality improvement network look like?
3: What are the existing networks you are part of? 4: How does the
Commission engage with these networks?