Building web-based delivery systems

• Rapid movement by colleges and universities into web-related course delivery

• Lack the necessary faculty support infrastructure^

Northwest Missouri State University

• Established The Electronic Campus in 1987– provides comprehensive

computing

– enhances learning and living environment

– affords high access at a low cost^

Center for Information Technology in Education

• Faculty instructional technology support center

• Established in 1998 with state mission enhancement funds

• Initiatives include– assisting faculty in the development of online,

web-augmented courses, and instructional technology materials

– researching emerging technologies– sharing endeavors with other institutions in the

state of Missouri^

Physically Establishing the Center

• CITE Offices– Obtained temporary office in centrally

located campus library– Permanent offices also located in

library– Funding for remodeling and

furnishings provided by the university^

Tour

CITE Staff

• Dr. Roger Von Holzen– Director

• Ms. Darla Runyon– Assistant Director/Curriculum Design Specialist

• Ms. Jolaine Zweifel– Computer Software Specialist

• Ms. Kris Bakko– Faculty Support Assistant/Secretary

• Student Staff^

Curriculum Design Specialist

Overall Focus: Assist faculty, using appropriate training techniques, in the evaluation and integration of emerging and innovative instructional technologies in teaching practices and the curriculum.

Encourage faculty to integrate instructional technology where appropriate.^

Computer Software Specialist

Overall Focus: Assist faculty, incorporating student staff assistance, in the design and development of instructional technology materials.

Encourage faculty to integrate instructional technology where appropriate.^

Student Staff

• CITE staff inadequate to fully support all of the faculty

• Some funding designated for faculty stipends switched to student support for individual faculty members

• Funds transferred to department budgets– minimized student-related paperwork for CITE– encouraged department internships and

independent study projects^

Software Standards

• Designated software packages center would support – purchases– technical and training assistance

• Financially can't support all software desired by faculty

• Staff needs to have extensive knowledge of limited number of software packages in order to fully assist faculty^

Hardware Support

• CITE provides each Northwest faculty member with a notebook computer– two to three year rotation cycle

• Center retains "ownership" of hardware purchased for faculty– minimizes duplication of seldom-used hardware– maximizes array of hardware available for

faculty use^

Faculty Notebook Computers

• Updated on a 3 year life cycle

• Work in their office, home, and classrooms

• Over 50 electronic classrooms^

Course Management Software

• Spring 1999 signed contract with eCollege.com– Company hosts online business degree

courses– Provide technical support– Higher tuition cost for online courses^

Online Programs

• Northwest Online– 30 fully developed online courses– 2 degree completion programs (2 + 2)

• Bachelor of Science in Business Management

• Bachelor of Science in Accounting

• Bachelor of Science in Computer Science is scheduled to begin development Fall 2001^

• Number of online courses offered through Northwest Online

Online Courses at Northwest

0

5

10

15

20

25

30

35

Online Courses

Fall 1999Spring 2000Summer 2000Fall 2000Spring 2001Summer 2001Fall 2001

• Students enrolled in Northwest Online courses

050

100150200250300350400450500

Students Enrolled in OnlineCourses

Fall 1999Spring 2000Summer 2000Fall 2000Spring 2001

Web-enhanced Programs

• Instructional technology integration– hosted by Northwest through Blackboard

courseware– 2/3 of the faculty incorporate Blackboard– 582 campus-based courses are web-

enhanced^

• Number of eCollege and Blackboard courses (over 7,000 student accounts)

Online and Web-Enhanced Courses

0

100

200

300

400

500

600

700

Modularized Courses

Fall 1999Spring 2000Fall 2000Spring 2001

0%5%

10%15%20%25%30%35%40%45%50%

Online Presence

Spring 2000Fall 2000Spring 2001

• Percentage of Northwest courses with an online/web presence

Faculty Survey

• Determine technology needs of the faculty

• Establish a baseline measure of the faculty's technological skills

• Use information to organize training sessions^

Key to Success

• Strong support from the administration– Budget– Status of center and director

• Strong support from faculty– Interest in participating in projects

• Rapid integration into university-wide initiatives^

Faculty technology support services

• Instructional design services• Assistance with course management tools• Assistance in development of online and web-

augmented courses• Assistance in development of CD-ROM based

learning materials• Provide faculty instructional technology training• Selection and support of CITE Fellowships^

Faculty instructional technology resources

• Faculty technology lab located in the CITE complex– variety of hardware and software– course management software

• Professional instructional technology staff

• Notebook computer provided and funded by CITE for every faculty member^

Infusing instructional technology campus wide

• Organization of faculty information– created distribution lists of departments– developed marketing materials– record support provided in faculty database

• Individualized faculty support plan– schedule individual faculty office visits– complete instructional technology needs

assessment– incorporate individualized faculty training

plan^

Faculty instructional technology training

• Faculty who are awarded funding complete campus-based and online training

• Training tailored to meet needs of individual faculty member

• Process includes becoming leader of instructional technology design team^

Training

Individual faculty office visits

• Office visit outcomes– completion of needs assessment– determining individual faculty training plan

• Follow-up visits frequently occur

• Mentoring within department

• Reverse mentoring^

Individualized faculty training plan

• Upon completion of the needs assessment– channel faculty into the instructional

technology support system– assist with notebook computer– provide training in productivity tool

software packages– provide training in courseware packages^

Faculty instructional technology development projects

• Funding through CITE Fellowships– complete grant application– typically awarded to online degree

development courses and unique projects– complete training process with CITE staff

• CITE faculty positions– funds a nine month special appointment– provides release time for faculty to develop

instructional technology projects^

Faculty instructional technology development projects

• Faculty compensation – 2.5 % of salary x number of credit hours for

course

• Intellectual property issue– 50/50 ownership between university and

faculty member– included in the application and contract

faculty member signs – share information on MORC web site

• resource site^

Instructional TechnologyDesign Team

C u rricu lu m D es ig nS p ecia lis t

C o m p u tin g S erv ices R eg is tra rs A d m iss io n s

S u p p o rt S erv ices

C o m p u terS p ecia lis t

L ib ra ry C o n ten tS p ecia lis t

C o n ten t S p ecia lis t:F a cu lty M em b er

Faculty Instructional Technology Project Examples

• Animated presentation

• Narrated presentation

• Animated instructional concept

• CD-ROM based materials

• Web-augmented course

• Online course^

• eArmyU--the Army University Access Online (AUAO) program

• AAS articulated degree programs• State-wide Masters in Education online

degree program• State-wide RPDC program^

New Markets

Marketing

• Internal marketing– Focus on academic and administrative

groups and departments– Effort was necessary in order to streamline

the bureaucratic processes as much as possible for the online student^

Marketing

• External marketing– The goal was to tap into the huge population

that has not been traditionally tended to by the university

• targeting external populations we have worked with, but not in this delivery method

• identifying new external markets

• educating external markets about the online learning delivery method^

Marketing

• Posters

• Print Ads

• Kirkwood

• KCREACHE

• Nodaway Update