1. Powered by: Prepared by: Desislava Petrova- MC VP TM 13-14

2. Powered by: 1. Intro 2. TC model 3. Capacity 4. L & D 5. Synergies 6. Team minimums 7. Planning process overview 8. Closing

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9. Powered by: Reallocation Need based recruitment IXP Dual XP New Recruitment (Product packaging)

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12. Powered by: KSA Customized approach to L&D Leadership pipeline

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14. Powered by: Needs Assessment Program Design Delivery Evaluation

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16. Powered by: Personal plan Performance appraisal KSA assessment

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22. Individual Needs Organizational Needs Team Experiences Minimums

23. Powered by: T AB C Team (reason) Plan (direction) JD (contribution) Training (tool) Tracking & Coaching (performance) Evaluation&REFLECTION (standard and sense)

24. Team Key Elements 3 members for 2 months Team Identity Team Purpose/Ambition Team Values Team Rules Key Activities Team Meeting (weekly) Monthly Review (monthly) Team Day (quarterly) Quarter Review Plan/RePlan Team Building Team Building (on demand)

25. Plan Key Elements Members feel ownership of goals and strategies Individual action plan (synergies) Clear goals and deadlines Key Activities Planning/Replanning (semester) Quarter review (quarterly) Strategic Planning Tactical Planning Operational Planning

26. Job Description Key Elements Roles and responsibilities Duration MoS Competencies Required Developed Key Activities Quarter review (quarterly)

27. Training Key Elements Educational Cycle Knowledge (organizational, functional) Skills Attitude Based on the JD Key Activities Transition (start of term) Planning (each semester) Conference Outsource! People learn by doing!

28. Tracking & Coachi Implement Improve Plan Track Coach Goal

29. Tracking & Coachi Key Elements Based on the plan (goals) Based on the JD (MoS) Key Activities Team meeting (weekly) General points (need of all the team) Individual meeting (weekly) DONE/NOT DONE Clear priorities for NOT DONE

30. Tracking & Coachi Key Elements Based on the plan (goals) Based on the JD (MoS) Focus on performance Connect development with performance TOPICS: professional, team, personal Key Activities Individual meeting (monthly) Clear next steps Team meeting (quarterly) Consider having externals Curre nt FutureGAP

31. Evaluation & REFLE Key Elements Performance and Organizational contribution to MoS Development Competencies Key Activities Tracking Individual meeting (monthly) Feeback Coaching meeting (monthly) Team days (quarterly) R&R (monthly)

32. Powered by: - Plan for number of members needed Quarter wise - Plan for Structures (for exchange and support strategies - Translate this to number of TMP TLP Experiences (Number of TMP = Number of members living TMP within the structure + number of members living TMP and TLP + On an average how many TMP XPs did 1 member live in 2013, Number of TLP = Number of members living TLP within the structure + number of members living TMP and TLP + On an average how many TLP XPs did 1 member live in 2013) - Plan for L&D Cycle in the second and third week of March - Go through Planning for Indicators (Could be Productivity, TMP Retention Rate, Up selling or any other indicator mentioned in the planning sheet) and work on goal for this in the second and third week of March - Plan for LCs jumping clusters in GIP and GCDP

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