bundling as a structural issue
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Bundling As a Structural Issue. Facilitator: Maureen Conway, Aspen Institute, Economic Opportunities Program Panelist: Debby King, Phillips Community College of the University of Arkansas Panelist: Ann Lyn Hall, Central New Mexico Community College; CNM Connect - PowerPoint PPT PresentationTRANSCRIPT
Bundling As a Structural Issue
Facilitator: Maureen Conway, Aspen Institute, Economic Opportunities Program
Panelist: Debby King, Phillips Community College of the University of Arkansas
Panelist: Ann Lyn Hall, Central New Mexico Community College; CNM Connect
Panelist: Lori Littleton, Metropolitan Family Services
Career Pathways Center for Working Families
Debby King, Ed.D. Vice Chancellor for Instruction
Who We Are Three campuses – DeWitt, Helena, Stuttgart
Enrollment: 2100
Average student – 26 years old and female
87% of first-time students require remediation in one or more courses
Approximately 85% of students are Pell eligible
What We Do Implemented the Career Pathways
model to increase the number served
Provide extensive employment education opportunities offered
Provide Financial Education Program as part of a supplemental curriculum offered to all students enrolled in Basic Writing II and Freshman English I
Target Population We ServeTANF- eligible adults Adults who fall at or below 250% of
the federal poverty level
Any student requesting services
All students enrolled in Basic Writing II, EH 123 and enrolled in Freshman English I
Initiatives and Programs to Support the Center for Working Families
Annie E. Casey Foundation in partnership with MDC, Inc.
Arkansas Career Pathways
Achieving the Dream Initiative
Student Support Services
PCCUA Funding
Center for Working Families PartnersArkansas Workforce Center in Phillips
CountyArkansas Department of Human ServicesArkansas Department of Workforce ServicesMid Delta Community ServicesArkansas Department of Career Education –
Adult Education SectionArkansas Department of Rehabilitation
ServicesSouthern Bancorp Financial ServicesPhillips County Health Department
Employment/Education ServicesIndividual Career PlanKuder Career ExplorationEmployability SkillsArkansas Career Readiness CertificateJob ReferralsDegree and Certificate PathwaysBasic Skills Development using PLATO
and KeyTrainTutoring
Income and Work SupportsAccess to public benefits such as food
stamps, TANF, child care, and housing
Referrals to assistance agencies
Tax assistance
Financial Aid workshops and brochures
Scholarship information
Financial Services and LiteracyFinancial literacy classes and
workshops
One-on-one financial coaching and counseling
Referrals to financial services for loans and savings programs
IDA
ACTIVITIESWorkshops: financial aid, conflict
resolution, social risk taking, income tax preparation
Resource Fair – 20-25 community and college supporters (100-150 participants)
Testing for Career Readiness CertificatesFinancial literacy curriculum developedFinancial literacy curriculum
implemented in Student Success I & II classes
Bundled Services Goals80% - two out of three core
services
50% - three core services
2012-13 OutcomesReceived Services – 5772 of 3 Core Services – 337 (58%)If SS
is included it exceeds (91%)3 Core Services – 277 (46%)Students receiving services in the fall
who enrolled in the Spring – 404 (70%)Number completing a degree or
certificate – 48 (many in two yr. programs)
Number placed in jobs – 50
Data Collection and TrackingThe Career Pathways database, Datatel, and Excel spreadsheets.
This method of tracking is time consuming and not flexible enough so that information can be shared across services, staff, and partner organizations.
Central New Mexico Community College
CNM ConnectAnn Lyn Hall
Staffing
Lori Littleton, MSProgram Supervisor
Who we areMetropolitan Family Service is a non-profit agency that has been the engine of change that empowers Chicago-area families to reach their greatest potential and positively impact their communities since 1857- 156 years of Fiscal Stewardship. ◦ Metro has more than 800 full-and part-time
professional staff◦ Served more than 53,000 families and
individuals as diverse as the communities in which they live, with 81% being part of the working poor and lower-middle class in FY12
Metropolitan’s Service Areas: 4E’s
◦ Education – Child/Youth Development and Parent Development Program
◦ Economic Stability – Center for Working Families (CWF), Family Works, Young Fathers Program and Employee Assistance Program
◦ Emotional wellness – Counseling, Mental
Health, Violence Prevention and Intervention and Older Adult Services
◦ Empowerment- Legal Aid and the Jane Addams Domestic Violence Court Advocacy Program
Client Demographics
• Race: 94.4 % of our current client population are African-American.
• Income: 91.5% of the population we serve income fall below the Federal poverty line; and 40% of this population is homeless
• Age: 24.8 % (14-24); 27.5% (25-34); 35% (35-54) and 1.9% (55 & over)
• Gender: 60.8% Female; 39.2% Male
• Education: Of the clients enrolled in CWF over 18 years of age,• 21.0% have no High School Diploma or GED
education. • 28.0% of our clients have a high School diploma or
GED. • 50% of clients have some College.
• Unemployment Rate in Illinois: As of July, 2013 the unemployment rate is 9.2%
[
Metropolitan Family ServicesClient Flow Chart
Job Readiness Training4 days/Total of 16hrs
Job Placement
Financial Coaching1-2 hours
Orientation(Program Overview)
2 hours
Employment ScreeningEmployment and Education Services
Job Club`
Income Support1-2 hours
Meet one on one with a financial coach to gain financial peace through budgeting and debt management
Meet one on one with a specialist to determine income related eligibility
Preparation for Employment SearchFinancial Li teracyResume Bui lding, Job Applications, Interviewing Skills and Career Exploration
M eet one on one with an Employment Specialist for job screening and matching based on ski ll sets. Job Seekers will remain in this phase unti l placement
Participate in a workshop related to feedback, support and employment retention
Job Club`Job
Placement
Employment ScreeningEmployment and Education Services
Job Club`
Job Readiness Training4 days/Total of 16hrs
Job Placement
Employment ScreeningEmployment and Education Services
Job Club`
Job Readiness Training4 days/Total of 16hrs
Job Placement
Employment ScreeningEmployment and Education Services
Job Club`
Job Readiness Training4 days/Total of 16hrs
Job Placement
Employment ScreeningEmployment and Education Services
Job Club`
Orientation(Program Overview)
2 hours
Orientation(Program Overview)
2 hours
Financial Coaching1-2 hours
Income Support1-2 hours
Orientation(Program Overview)
2 hours
Financial Coaching1-2 hours
Income Support1-2 hours
Orientation(Program Overview)
2 hours
Core Services Financial Literacy Services – One-on-one financial coaching, group financial
literacy
◦Workshops. CWF financial coaches: review credit reports and scores; help clients
◦Create plans to establish or build credit; assist in development of personal budgets and
◦Creation of plans to address debt; and support clients as they save money and make
◦Strong connections to mainstream financial institutions
Core Services ContinueIncome Support Services– Assistance accessing all benefits to which clients are
◦ Entitled such as Food Stamps, child care subsidies, utilities assistance and subsidized housing
◦ All CWF services are provided free of charge.
Employment Services – Job readiness training, job placement assistance, job
retention◦ Support, career advancement services, and enhanced
access to education and training◦ Opportunities through Kennedy-King College and the
City Colleges of Chicago.
Core Service ContinueFamily Net Center
◦ Technology resources are available in the onsite Family Net Center (FNC). The FNC
◦ provides computer training, an open access resource room and is a community-based hub
◦ for technology learning, education access and information sharing.
Metropolitan Family ServiceBundling Services Outcome
Report Period- June, 2011- October, 2013
Client Enrolled in CWF Services since enrollment- 937
◦ Total Percent of people who got exactly 1/3 services- 173 (16%)
◦ Total Percent of people who got exactly 2/3 services- 310 (30.1%)
◦ Total Percent of people who got exactly 3/3 services- 547 (53.1%)
Resources and ContactsPresenter ContactsMaureen Conway, Aspen Institute, Economic Opportunities [email protected]
Ann Lyn Hall, Central New Mexico Community College; CNM [email protected]
Lori Littleton, Metropolitan Family Services [email protected]
Debby King, Phillips Community College of the Univ. of [email protected]
Other ResourcesMDC Executive Summary: http://www.mdcinc.org/sites/default/files/resources/CWF%20Clearing%20the%20Financial%20Barriers%20to%20Student%20Success%20-%20Executive%20Summary.pdf
Bundled Services: http://www.aecf.org/~/media/Pubs/Topics/Economic%20Security/Family%20Economic%20Supports/AnIntegratedApproachtoFosteringFamilyEconomic/Report%201%2012%2009.pdf
CLASP Toolkit: http://www.clasp.org/issues/pages?type=work_supports&id=0007