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The Bury St Edmunds & District Flyer 2009. Views and opinions mentioned are not necessarily those of the editor or proprietor and no responsibility will be taken for the accuracy of information contained herein. For further information on advertising in the Flyer, please call 0845 310 2448 email:[email protected] - Typesetting: Phil Grove & Jonathan Trotter, Proprietor: Richard Livall. All advert layouts & design are property of The Bury St Edmunds & District Flyer - Typesetting, design & print The Flyer Press Ltd (01394) 283371. The standard charge for unauthorised reproduction is £250 Bringing you the very best in local business, to advertise call 0845 310 2448 ISSUE 5 - SEPT 09 The Apex - new public venue in Bury St Edmunds The new multi-purpose public venue now being built in the heart of Bury St Edmunds will be called The Apex. The name reflects the high points both of the structure itself and our cultural aspi- rations for the future. The exciting new multi-purpose venue will be bringing a buzz to the heart of Bury St Edmunds in 2010 - and soon it will start to make its name known throughout the region. The Apex will host a wide variety of events such as concerts, performances, exhi- bitions, wedding receptions (and they are looking to get licensed so they can have marriages and partnership registrations), dinners, dances, conferences, sem- inars, markets and dance classes. The modern multi-purpose auditorium with its two balconies and full backstage support facilities will be fully accessible and have a state-of-the art floor and seating system. This means it will be flexible enough to cater for a multitude of functions, including: 500 people seated theatre style for performances and seminars; 700 standing for concert performances; up to 350 for dinner dances and wedding receptions; and various combinations of conferencing set-ups. In addition to the auditorium there will also be three smaller rooms that can be hired individually or as syndicate rooms. There's also a large range of equipment and services on offer so whether it's a small business meeting or large conference the venue will be able to cater for your individual needs. Various events will take place during summer 2010 in The Apex as it is brought up to full operational capacity and you can also now place bookings for external events in next year's autumn calendar (from September 2010). The Apex under construction buryflyer_sept09.qxp 19/08/2009 15:52 Page 1

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Thenew multi-purpose public venue now being built in the heart of Bury St have marriages and partnership registrations), dinners, dances, conferences, sem- to full operational capacity and you can also now place bookings for external St Edmunds in 2010 - and soon it will start to make its name known throughout the inars, markets and dance classes. bitions, wedding receptions (and they are looking to get licensed so they can the venue will be able to cater for your individual needs. including:

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The Bury St Edmunds &District Flyer 2009. Views and opinions mentioned are not necessarily those of the editor or proprietor and no responsibility will be taken for the accuracyof information contained herein. For further information on advertising in the Flyer, please call 0845 310 2448 email:[email protected] -

Typesetting: Phil Grove &Jonathan Trotter, Proprietor: Richard Livall. All advert layouts & design are property of The Bury St Edmunds &District Flyer - Typesetting, design & print The Flyer Press Ltd (01394) 283371. The standard charge for unauthorised reproduction is £250

Bringing you the very best in local business, to advertise call 0845 310 2448

ISSUE 5 - SEPT 09

The Apex - new public venue in Bury St EdmundsThenew multi-purpose public venue now being built in the heart of Bury StEdmunds will be called The Apex.

The name reflects the high points both of the structure itself and our cultural aspi-rations for the future.

The exciting new multi-purpose venue will be bringing a buzz to the heart of BurySt Edmunds in 2010 - and soon it will start to make its name known throughout theregion.

The Apex will host a wide variety of events such as concerts, performances, exhi-bitions, wedding receptions (and they are looking to get licensed so they canhave marriages and partnership registrations), dinners, dances, conferences, sem-inars, markets and dance classes.

The modern multi-purpose auditorium with its two balconies and full backstage support facilities will be fully accessible andhave a state-of-the art floor and seating system. This means it will be flexible enough to cater for a multitude of functions,including:

500 people seated theatre style for performances and seminars;700 standing for concert performances;up to 350 for dinner dances and wedding receptions; andvarious combinations of conferencing set-ups.

In addition to the auditorium there will also be three smaller rooms that can behired individually or as syndicate rooms. There's also a large range of equipmentand services on offer so whether it's a small business meeting or large conferencethe venue will be able to cater for your individual needs.

Various events will take place during summer 2010 in The Apex as it is brought upto full operational capacity and you can also now place bookings for externalevents in next year's autumn calendar (from September 2010).

The Apex under construction

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Local Matters - views from our MP and Local Councillor

www.flyeronline.co.uk Please mention The Flyer when responding to advertisements 2

David Ruffley MPProposals for development growth

Developmentaffects everybody, whether itis on your doorstep or where you shop, workor spend your leisure time. Carefullyplanned development can bring manyadvantages and have a positive effect onthe local economy and the vibrancy of the

area. But we need to get it right.

St Edmundsbury Borough Council has published its preferredareas for strategic growth in and around Bury St Edmunds inthe period up to 2031 and is currently consulting on the finaldraft of its Core Strategy which will guide future growth in StEdmundsbury in that period and become part of the LocalDevelopment Framework.

In every area of significant development we must be sure toget guarantees that the infrastructure will be in place whenthe houses are built - and that means roads, public transport,schools, doctors' surgeries, shops, employment and leisurefacilities. We must not allow developers to drag their heels onthese vital community services.

We must also be sure to maintain the identity and integrity ofvillages surrounding Bury St Edmunds by providing a sufficient-ly wide buffer zone between developments. For example, theMildenhall Road/Tut Hill area identified for development iscausing concern to my constituents in Fornham All Saints whoare concerned that the development will be too close to theirvillage.

I believe that local people know what is best for their com-munity. The Council's consultation is open until 7 Octoberand I would urge residents or local groups with concerns tosubmit their representations. The consultation document andresponse form can be accessed at:www.stedmundsbury.gov.uk. The document can also beviewed at council offices and local libraries.

Cllr Trevor BeckwithLocal Development Framework consultation

Thelocal media have reported that the Local DevelopmentFramework consultation is upon us. So what and who cares,is probably the first thoughts of most but I hope that enoughpeople pick up on the implications and respond. It's not justabout how much housing and where it should go but that'sthe element most likely to get people's interest.

Bury St Edmunds has been designated a key centre fordevelopment and change. Who says? Our masters atWestminster of course, who have decreed that the StEdmundsbury should take more and more housing and asalways, when central government says jump, local govern-ment jumps.

Among all the jargon and gobbledegook, it seems that theborough is required to build about 550 dwellings per annumuntil 2031. Some accuse me of trying to prevent muchneeded housing. That simply isn't true but I'll fight thisbecause, yet again, the east of the town is targeted withanother 500 proposed for Moreton Hall and further down theline, over 1200 for Compiegne Way. They have convenientlyforgotten that despite taking its full allocation over a period of30 years, Moreton Hall recently got lumbered with another270 plus houses made possible by the urban cramming sofavoured by those charged with our governance. They saythe house building won't happen until the link road to theRookery crossroads is built but that certainly won't alleviatethe traffic problems in trying to access the town or the A14westbound. All this on top of the schools reorganisationwhere the planning guidance that housing should only bebuilt where adequate schooling is available is convenientlyforgotten. They don't know where the reorganised schools willbe so this is folly upon folly. Ask the parents who can't gettheir children into their preferred school what they think.

There are viable alternatives but they just go for the softoption, disregarding existing communities, aided and abet-ted by an administration that supports the proposals en bloc.When people buy houses, they have reasonable expectationof what the future holds for their chosen area and thatexpectation is worth defending.

I hope enough of those I represent are angry enough torespond to the "consultation." because decisions made inthe next few months could blight whole areas in the years tocome. There will be of a few "drop-in" sessions around thetown where the planners will be available but they won't beholding any public meetings. Now, there's a surprise.

As a postscript, I have just read that government has cut thefunding for supporting infrastructure by £800,000. Says it allreally doesn't it?

Cllr Trevor BeckwithMoreton Hall Ward - St Edmundsbury Borough Council

David Ruffley MP

Garden ServicesOther Services

Motoring Services

Plumbers / Gas

Tiling

Property Lettings

Stone Memorials

Wardrobe Fitters

Taxi Services

Florists

Book your adverttoday in the

Traders Guide forjust £37.50 a

month.Tel: 0845 310 2448

(local rates) or [email protected]

Bury St Edmunds FlyerNumber 1

for Local Traders

Window Cleaners

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Editor’s Note - Local Matters

www.flyeronline.co.uk Please mention The Flyer when responding to advertisements3

The Flyer September 2009

Page 1 Main News Feature - The Apex

Page 2 Local Matters - views fromour MP and local councillorPage 3Editor’s Note / LocalMatters / ContentsPage 4Education and CommunityNews Page 5Financial IssuesPage 6The Academy Health &Fitness CentrePage 7Pot Black Sports Bar &Snooker ClubPage 8September Special OffersPage 9September Special OffersPage 10Suffolk Pet CrematoriumPage 11Health NewsPage 12Community News / LocalMotoring NewsPage 13Local Motoring NewsPage 14Traders Guide / Business ofthe MonthPage 15Traders GuidePage 16BEK Plastics Advert

"Consult the professionals,

choose the Flyer"Print - Marketing

Distribution

Comments from the Editor, Richard LivallWelcome to the September Edition of the Flyer which continues togo from strength to strength.

One area that I am seeking to develop is to include more localsports and community news features. In particular I would like toencourage more organisations, societies and clubs from the volun-tary, amenity, sports and leisure sectors to submit their editorials tome for inclusion in the magazine.

I can be contacted on 0845 310 2448(local rates apply) or by email [email protected].

Richard Livall - Editor

Cllr Paul Farmer - Empty Shops or Changing Spaces?

On a recent visit to the Thames-side town of Marlow I was struck by anumber of empty shops in the High Street, including a completelyboarded-up public house. On previous visits the pub has seemed tobe doing well, especially when I was in the town for the Rugby worldcup - coincidentally! Yet I have always thought of this small town asone of England's better-off areas, situated on the border of Berks andBucks, only 30 miles from London and in a prime commuting area.

By another coincidence, whilst in Marlow I was reading an article onthe potential general demise of the market town. Apparently one in five Britons livein our 1,600 market towns and large villages, which are now suffering badlybecause of the credit crunch. There have recently been a raft of reports on theirplight, with the British Retail Consortium claiming that an average of 12% of shopsare now vacant, three more times than last autumn. The group claim that many ofthese communities are "close to tipping point" from which they will never recover asviable commercial centres.

The same newspaper carried a focus on Henley, home to the Royal Regatta andthe Pimms crowd that it attracts every year. Like Marlow you might think of this as abetter-off town, and yet the article claimed that it has no fewer than 25 emptyshops - nearly double it had last year.

By any measure Bury St Edmunds is doing better than average, even though someprophets of doom would like us to think otherwise. The scene is of course alwayschanging, and for independent shops there will always be some that fail and otherswhich thrive. Yes, we have some empty shop-fronts in the town centre, but theseare changing as new businesses emerge. Where there are currently gaps, many ofthese premises already have interested parties waiting in the wings or are subject tocurrent offers. Only today I was inspecting a large empty premises in AbbeygateStreet with a very seriously interested party.

It's easy to be complacent about our own town. The early beneficial effect of thearc development has still to pass the test of time, but even the most pessimisticamong us can surely bask in the current success.

Cllr Paul Farmer- www.PaulFarmer.com

The Bury St Edmunds &District Flyer - Est 2009Proprietor & Founder: Richard LivallWell Cottage, The Street, Lawshall, Bury St Edmunds, Suffolk. IP29 4QA

Tel: 0845 310 2448(Local Rates apply)e: [email protected]: www.flyeronline.co.uk

Printed by The Flyer Press. Unit 9b-9c Bridge Rd, Felixstowe. IP11 7SLTel: 01394 283371e: [email protected] to every home & business by:Flyer Distribution Services.Tel: 01394 283371

Richard Livall

Building Services

CarpentersDiscos

The Specialist Cleaning Company covering all of East AngliaEstablished twelve years ago, Dusty SpringClean offers a professional cleaning service to all our clients whether they are pri-vate individuals requiring windows, carpets, conservatory roof or gutters clean or a commercial client requiring one off or reg-ular contract cleaning. We are a regional but independent company with clients across all of East Anglia - so whatever yourcleaning requirements, we are here to help.

Our reputation is built on considerable experience and a wide range of excellent cleaning services. All of our staff are trainedin-house, insured and CRB checked. All of our cleaning services are fully insured and we comply with the latest legislation tomake sure we deliver best practice standards to the benefit of everyone.

We offer a full range of professional cleaning services, and can tailor our work to meet any requirement.

Please call us on 0845 111 5131or visit us at www.dust-free.co.ukfor further details of how we can help you.

Accountants

Electricians

Cllr PaulFarmer

Business of the Month

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Expert alloy wheel repair service tofix scuffs, scrapes and scratches

Polished, Painted, Original or Custom Colours

Rude Rimswheel refurbish-ment specialise in allareas of alloy wheelrepairs. Depending onwheel type and level ofdamage all kerb damageand any corrosion areremoved and the wheel isrefinished to its originalcondition.

All aspects of repairs undertakenMinor and Major Rim DamageDented WheelKerb DamageChipped, Scraped, Scratched and Scuffed RimsPot Hole Damaged RimsCorroded AlloysMinor & Major DamageFull Wheel Refurbishment

Wide variety of services undertakenBead BlastingPowder CoatingWet Paint FinishesCustomised Paint JobsReinstatement of Standard FinishesPolishingCosmetic RepairsDiamond cutting and polishingWork for the Trade Sector

Same Day ServiceRude Rims take all the hassle out of getting your wheels refur-bished - we can normally repair your wheels on the same

day - simply drop off your car in the morning and pick it up inthe afternoon. Alternatively we will collect your car from yourhome and return it on completion of the repair. So you willnot lose use of your car for days.

The cost effective way to increase the valueof your car

Replacing alloy wheels can cost hundreds of pounds, but therestoration of your scuffed alloysand scraped wheel rims makesyour whole car look brand new,and represents exceptionalvalue for money based on thecost of refurbishing your wheelsalone.

What we offerRude Rims offers a friendly, courteous service with theemphasis on quality.

Quick turn around with most jobs completed the same day.All fitted to manufacturers specifications.All work is fully insured and guaranteedAll at highly competitive prices.

Education & Community NewsLocal Motoring News

www.flyeronline.co.uk Please mention The Flyer when responding to advertisementswww.flyeronline.co.uk Please mention The Flyer when responding to advertisements 413

Key Education ServicesA quality Teacher Recruitment

AgencyKey Education Servicesprovide quality, local teachers, tolocal schools across Suffolk, Norfolk, Cambridgeshire andEssex. We offer a first class service making sure that eachteacher is placed appropriately, and whenever possible, withthe necessary subject specialism.

The Team At Key Education Services

We are passionate about education and offer an exception-al service to schools and a supportive and effective serviceto teachers. Key Education Services works hard to promote apositive aura about supply teachers, working closely withschools and teachers to maintain equilibrium. Supply teach-ers are crucial to the day to day running of a school.

In May 2008 we were the proud win-ners of the CB9 Business awards forCustomer Care and Service.

"The judges were impressed with this company's commitmentto customer care. The staff have a proactive approach toclient support and work to simplify legislative issues for clientsthus relieving them of the burden."

In July 2009 Key Education ServicesLtd were awarded the Depart forChildren Schools and Families(DCSF) and Recruitment &

Employment Confederation (REC) Quality Mark. For schools itwill provide both assurance and official recognition that thehighest standards of recruitment practice are being adheredto; and Teachers will be confident that they have selected anaccredited and reputable service that will add value to theirexperience as supply teachers.

DebbyKateChrisSamShonagh

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Financial Issues Community News / Local Motoring News

www.flyeronline.co.uk Please mention The Flyer when responding to advertisementswww.flyeronline.co.uk Please mention The Flyer when responding to advertisements 125

Accountancy MattersThis month tax and accountancy specialist DevindraMitchell takes a look at the changes in the Capital

allowances regime that has led to many questions beingasked by TaxAssist clients. An example follows:

Q:I run a small engineering company, and am looking topurchase some new items of machinery. I understand thatassets purchased qualify for Capital Allowances, but canyou give me some indication of the likely relief I will obtainon these items?

A:The government made significant revisions to the capitalallowance regime from April 2008 for both incorporated andunincorporated business. As you haven't detailed exactlywhat you are purchasing, I have summarised the currentallowances available. All businesses can claim an Annual Investment Allowance(AIA) for expenditure of up to £50,000. This has replaced the40% and 50% first-year allowances which were available tosmall and medium-sized businesses before April 2008.Expenditure on plant and machinery that exceeds this levelwill receive allowances at 20% per annum. However, as atemporary measure in the 2009 budget, the chancellor intro-duced a 40% first year allowance for expenditure on generalplant and machinery. If the items you are purchasing are categorised as "Integralfeatures" of a building, then they attract a 10% "special rate"of allowances. Assets included here are electrical systems(including lighting systems), cold water systems or water heat-ing systems.Alternatively, the items may qualify under a scheme intro-duced in April 2001, whereby allowances of 100% will beavailable. Businesses investing in designated energy-savingand water-efficient technologies can reclaim 100% Capitalallowances on the expenditure incurred. To see if the itemsconcerned qualify for the increased allowance and for furtherinformation on the scheme, visit www.eca.gov.ukand clickon "water". Each year the government adds further items tothis list in their annual budget update. TaxAssist Accountantswill be able to advise on this further.

Disclaimer - advice shared in this column is intended to inform rather than advise.Taxpayer's circumstances do vary and if you feel that the information provided is bene-ficial it is important that you contact us before implementation. If you take, or do nottake action as a result of reading this column, before receiving our written endorse-

ment, we will accept no responsibility for any financial loss incurred.

Saving Suffolk Pubs

Withan estimated five pubs closing every day in the UK,Suffolk County Council is offering a lifeline to struggling own-ers, licensees and villages wishing to save their 'local'.

Rural pubs are a vital part of communities and they play apivotal role in the British way of life. Concerned about theirsurvival, Prince Charles launched The Pub is the Hub Schemeback in 2001. As a result, there are now hundreds of pubstaking part in the scheme across the country. The servicesthey offer range from a post office and shop, to a schoolmeals service.

Since 2007, at least 27 pubs in Suffolk have now closed leav-ing a number of areas in the county without a central meet-ing place and focal point for the local community. In orderto 'buck this trend', Suffolk County Council now works closelywith Pub is the Hub to provide a much needed cash injectionfrom the Rural Economy Scheme for supporting rural pubsconsidering diversifying and developing their business further.

A criterion for approval of funding relies on evidence of localneed for the proposed service as well as helping to securethe future of the pub. Under the scheme, once agreementto support the proposal has been reached, capital grants ofup to 50% of the total eligible project costs are available, toa maximum of £5,000. Also, licensees interested in thisopportunity can benefit from the services of a specialist advi-sor who will help them through the application process.

Go ahead for major refurbishment to

Bury St Edmunds Library

Suffolk County Council have approved capital funding for amajor refurbishment to Bury St Edmunds Library.

The library was built in the early 1980s and is very popular,attracting over 500,000 visitors a year. The refurbishment workwill create an attractive, efficient modern library, a Children'sCentre and a LEAP (Learning Employment and Access)Centre to help people find the best training and learning, aswell as a much improved coffee shop. The Children's Centreand LEAP Centre will be brand new services for the town centre.

Councillor Rosie Clarke, Portfolio Holder for Sport, Culture,Diversity, Health and Wellbeing, said: "I am so pleased thatwe have been able to prioritise the investment for this much-needed modernisation and improvement of the well-usedlibrary in Bury. This is such a good scheme, because not onlydo we bring the library building up to date and looking good,but we can also get a LEAP centre and Childrens Centre rightin the town. Young Children should get the very best start inlife, not least by getting into the habit of coming to theLibrary, and older children and indeed people of any agecan benefit their lives enormously through all the skills andqualifications you can get through the LEAP centre. Librariesoffer so much more now than just an excellent book borrow-

ing and reference service. I do hope many, many people inBury will now join in to help us get the best design and servic-es in this building for years to come."

We plan for contractors to be on site in early November2009, and for the newly refurbished library to be re-openedearly in 2011. Anyone interested in the refurbishment projectis invited to get involved in influencing the design and theservices to be offered by taking part in the public consulta-tion that starts in a few weeks time.

Bury St Edmunds LibraryPhoto courtesy of Keith Evans

(www.geograph.org.uk/profile/6337)

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The Academy Health and Fitness CentreHealth News

www.flyeronline.co.uk Please mention The Flyer when responding to advertisements www.flyeronline.co.uk Please mention The Flyer when responding to advertisements11 6

Our GPs giving care and satisfaction

GPs in Suffolk are offering the best overall satisfaction forpatients in the east of England region, according to a recentsurvey.

The annual GP Patient Survey saw NHS Suffolk's GPs earn ahuge 94 per cent score for patient satisfaction, and a further78 per cent score when patients were asked how easy it wasto get an appointment with their GP.

Among the questions in the survey, patients were asked togive their views on:

Ease of getting through on the phone Frequency of seeing preferred doctor Able to see a doctor fairly quickly in the past six months

These results mean that Suffolk scores in the country's top 15per cent of primary care trusts for GP care - placing NHSSuffolk as number 20 out of a possible 152 PCTs countrywide. Melanie Craig, deputy director of performance at NHSSuffolk, said: "Last year we conducted some in-depth work toimprove services for patients, and it's great to see that ourpractices have worked hard to put this work into action andmake a direct improvement for patients.

"For example, many of our practices now offer easier ways forpatients to book appointments - by phone or online - andare also opening for longer hours, so that people can makeappointments at times that better suit them."

If you'd like to know more about which GP surgeries in theNHS Suffolk region are offering longer opening hours - take alook at the NHS Suffolk service locator online now at:http://www.suffolk.nhs.uk/servicelocator. Alternatively, pleasecontact PALS, the Patient Advice and Liaison Service on 0800389 6819.

1000 Suffolk young peoplegetting Fit4Future

An innovative pilot-scheme in the west of the county has suc-cessfully motivated 1000 young people aged 16-22 tochange their lifestyles. 'Fit4Future' is giving participants a realopportunity to get fit and be active by having heavily sub-sidised gym and leisure centre memberships from just £5 amonth. The scheme launched, in April 2009 in conjunctionwith the Fitness Industry Association, was designed to addressthe worrying level of 'drop-off' in sport and physical activityamongst 16-22 year olds, by reducing one of the barriers tomembership in cost.

Cllr Rosemary Clarke, Portfolio Holder for Sport, Culture,Diversity, Health and Wellbeing for Suffolk County Council,said: "The response to the recruitment campaign has beenfantastic and has demonstrated a real desire by young peo-ple across the west of the county to engage in physicalactivity. This initiative will hopefully have a lasting impact onthe health of these young people and make a valuable con-tribution to making Suffolk the Healthiest County by 2028."Website: www.fit4future.co.uk

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www.flyeronline.co.uk Please mention The Flyer when responding to advertisements

Pot Black Sports Bar and Snooker Club Suffolk Pet Crematorium

www.flyeronline.co.uk Please mention The Flyer when responding to advertisements7 10

Pot Black - a most welcoming venue

ThePot Black Sports Bar & Snooker Club was established in1983 and has recently undergone a major refurbishment. Theclub hosts a number of national, county & local Snooker, Pool& Darts events.

The Club has recently been taken over by AG Leisure Ltd andis managed by current European Billiards Champion, PhilMumford.

Pot Black was re-launched back in January with an appear-ance from the legendary Jimmy White which was anabsolute sell-out proving that snooker is very much alive inBury St Edmunds.

Andy Goodridge,Managing Director, stateswith enthusiasm:"I am pleased to date withthe progress at Pot Blackand hope that people likethe changes that havebeen made. Conditionshave greatly improvedand a most welcoming

venue has been established."

REFURBISHMENT:The Bar area has been completely refur-bished with new carpets, ceilings, lighting and fittings. TheClub now represents an inviting place to play snooker, pool,

cards and darts or may be just drink a pint of beer whilstwatching live sport in the new air-conditioned bar.

Some 80% of the tables have now been refurbished with newcloths, rests and balls.

DAY MEMBERSHIP:AlthoughPot Black is a members clubeveryone is welcome asthere is a day membershipavailable. You are invitedto join as a day memberwith an entry fee of just£2.00 or take advantage ofthe special offer below.

FUNCTION ROOM:One of the changes at Pot Black is theinclusion of a Function Room that is available 7 days a weekfor hire for corporate functions, training and meetings, wed-ding receptions, birthday parties, anniversaries and children'sdaytime parties. The venue can seat up to 96 people andcatering is available. Please contact the Manager on 01284704 213 for details.

SNOOKER COACHING:Junior coaching by an expert coachis now available Saturday mornings from 11.00am to noon.

OPENING TIMES:11.00am until 11.00pm five days a weekand 11.00am until midnight Fridays and Saturdays. Andy Goodridge

Fancy a game of pool?

The Suffolk Pet Crematoriumis situated on an isolated work-ing farm at Great Saxham, near Bury St Edmunds in the heartof rural Suffolk.Bill Phizacklea, primarily a farmer and his wife Margaret, apracticing vet, opened the crematorium in 1999 after realis-ing there was nowhere locally offering this service.As the owner of many family pets Bill knows how upsetting itcan be to lose an animal. For this reason he is keen to offerhis services directly to pet owners making the cremation morepersonal and tailored to individual needs.The Suffolk Pet Crematorium is able to cremate all pets bothlarge and small, from hamsters to horses. They specialise inindividual cremations and pet owners are able to watch theprocedure should they desire. Communal cremations arealso undertaken.Losing a pet is a very emotional time and anyone who isexpecting to lose a pet is welcome to contact Bill in advanceso that when the time comes you have all the informationyou need, allowing you to handle the proceedings sympa-thetically. This gives the owner time to grieve without having todiscuss the details of the cremation.

Suffolk PetCrematoriumdeals with bothveterinary sur-geons and withthe public direct,so if you haveany worries whileyour pet is at thelocal surgery,

please do not hesitate to ask Bill about the options available.A collection service is available for your pet whether it is fromyour home or local veterinary surgery. The ashes are returnedafter the Cremation. At the Suffolk Pet Crematorium pets are cremated individuallyso you can be sure that your pet has been treated with theutmost care and respect. A typical concern by the pet owneris that they receive the genuine ashes of their pet and asmembers of the Association of Private Pet Cemeteries andCrematoria (APPCC) the Crematorium guarantee that thatthe highest professional standards are always achieved.

The ashes can be presented in an oak casket with a brassnameplate. Alternatively they can be returned in a tasteful,biodegradable scatter box for you to scatter the ashes in atreasured place.There is a Lake ofRemembrance at theSuffolk Pet Crematorium,with its rippling watersand beautiful residentialblack swans who choseto make their home onthe lake and have beenwith Bill for over 15 years.The lake is in a verypeaceful location andone of outstanding nat-ural beauty. It makes the ideal spot to scatter your pets ashesif you so wish or to reflect and remember your beloved pets.The Suffolk Pet Crematorium is association approved and isinspected by the Environment Agency and Defra annually.

Open Day - Sunday 20th SeptemberBill Phizacklea extends a warm welcome to members of thepublic to visit the Pet Crematorium on the Open Day that willbe held at Lower Farm, Great Saxham on Sunday 20thSeptember between 10.00am and 4.00pm. Visitors willreceive a guided tour of the Crematorium and Lake ofRemembrance.

Suffolk Pet CrematoriumLower Farm, Great Saxham, Bury St Edmunds IP29 5JT

Tel: 01284 810 981 or 0870 7424492Fax: 01284 811709

Email: [email protected]: www.suffolkpetcrematorium.com

“Here at the Suffolk Pet Crematorium we pride ourselves on the sensitivity and the dignifying way that our friends

are taken to their final resting place.

We provide a discrete collection service from either the veterinary practice or your home.”

Bill Phizacklea with his pets

Lake of Remembrance

Black Swans, residents of theLake of Remembrance

Suffolk Pet Crematorium

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September Special OffersSeptember Special Offers

www.flyeronline.co.uk Please mention The Flyer when responding to advertisementswww.flyeronline.co.uk Please mention The Flyer when responding to advertisements 89All vouchers and promotions on this page are only valid throughout September 2009.

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