business and management · 1 evaluate the impact of organisational culture and the external...

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Business and ManagementSTAND ALONE COURSES 2 March Run for 15 weeks

School of Māori Enterprise, Business & TechnologyTe Kura Matatini O Taranaki

ContentsCourse Page

Management / LeadershipManagement of Business Operations (Level 5) ....................................... 3

Business Planning (Level 5) ...................................................................... 3

Business Statistical Analysis (Level 5)....................................................... 4

Economics (Level 5) ................................................................................. 5

New Zealand Business Context (Level 5) ................................................. 6

Managing People and Change (Level 5) ................................................. 7

Applied Management (Level 6) ............................................................... 9

Operations Management (Level 6) .......................................................... 12

Organisational Behaviour (Level 6) .......................................................... 13

Research Methodology (Level 6) ............................................................. 14

Product Development (Level 7) ............................................................... 15

Resource Integration Management (Level 7) ........................................... 16

Finance for Managers (Level 5) ................................................................ 4

Human Resource ManagementHuman Resource Management (Level 6) ................................................. 10

Industrial Relations (Level 6) .................................................................... 10

AccountingIntro to Accounting & Financial Statements (Level 5) .............................. 5

Accounting Information Systems (Level 6) .............................................. 8

Audit & Assurance (Level 6) ..................................................................... 9

Intermediate Financial Accounting (Level 6) ........................................... 11

Intermediate Management Accounting (Level 6) .................................... 11

Introduction to Finance (Level 6) ............................................................. 12

Taxation in New Zealand (Level 6) ........................................................... 14

Project ManagementProject Management (Level 6) ................................................................. 13

Advanced Project Management (Level 7) ................................................ 15

MarketingIntroduction to Marketing (Level 5) ......................................................... 6

Small BusinessStarting your Business (Level 4) ............................................................... 16

Operating your Business (Level 4) ........................................................... 17

Sustaining your Business (Level 4) ........................................................... 17

3

MANAGEMENT OF BUSINESS OPERATIONS

ROOM: B212, Tues & Thurs 3pm-5pmBAM5.014

Purpose: Students will understand the factors that influence the operational and financial management of an organisation.

Learning outcomes:On successful completion of this course the student will be able to:

NO LEARNING OUTCOME

1Define the nature of business entities, compare and evaluate a range of structures and describe how these impact on business performance.

2Understand and apply the principles of operations and accounting within a business entity.

3Understand the planning and control processes as related to operations management and accounting and apply through examples.

Assessment requirements:ASSESSMENT TASK WEIGHTING

Controlled test 20%

Assignment 30%

Assignment 50%

Total 100%

BUSINESS PLANNING

ROOM: A114, Mon & Weds 9am - 11amDBM5.013

Purpose: Students will be able to develop understanding of business planning for efficient and effective performance of an entity.


NO LEARNING OUTCOME

1 Evaluate mission, vision, values of a business entity to inform its business planning.

2Evaluate the external and internal environments of a business entity to inform its business planning.

3Evaluate key business resources, performance measures and controls of a business entity to inform its business planning.

4Differentiate between the strategic, tactical and operational aspects of a business entity to inform its business planning.


Controlled Test 30%

Assignment 1 40%

Assignment 2 30%

Total 100%

4

BUSINESS STATISTICAL ANALYSIS

ROOM: B210, Weds 1pm - 3pm, Fri 10am-12pm BAM5.009

Purpose: To enable students to make sense of numbers, graphs and fundamental statistical concepts; and to use, interpret and report them in a meaningful way in business practice. This paper also provides a foundation for further study, research and project management requiring an analytical approach.


NO LEARNING OUTCOME

1

Introduction to Data Analysis. At the completionof this topic the student will: have an appreciation of the diverse nature of data in the business environment; be familiar with the scientific approach to information provision in business; be able to apply mathematical techniques including basic algebra to business data.

2

Descriptive Statistics. At the completion of thistopic the student will be able to: collect data using statistical sampling methods; organise, analyse and summarise data from a variety of business sources using computer based statistical packages; interpret and report on findings in a manner which would be useful to people with and without significant statistical knowledge.

3

Decision Making in an Uncertain Environment. At the completion of this topic the student will be able to examine, calculate and report on quantitative changes, patterns and relationships in business data using the tools of index numbers, time series and correlation and regression.

4

Measuring Change in the Business Environment.At the completion of this topic the student will be able to analyse, make decisions and report on these decisions in a business environment, where uncertainty is the norm, using the tools of probability models and statistical inference.


Test 20%

Assignment 40%

Examination 40%

Total 100%

FINANCE FOR MANAGERS

ROOM: online78101

Purpose: Learn basic accountancy skills, practises and the key financial information that managers need to understand. This online course will give you the skills to interpret and use accounting information for short term and long term decision making.

Learning outcomes:Students who successfully complete this online course will be able to:

NO LEARNING OUTCOME

In Financial Accounting, you will learn about:

1The nature of accounting information with a focus on issues such as ethics, fraud and accounting standards.

2 The use of different accounting principles to produce reliable accounting information.

3The meaning and use of accounting elements (assets, liabilities, equity, revenue and expenses) and how these elements are accounted for to prepare financial statements.

4Ratio analysis as a way to analyse and interpret the financial performance and financial position of an entity.

In Management Accounting, you will learn about:

1

The nature of management accounting and management accounting information with a focus on cost classification, cost behaviour, costing systems and overhead allocation methods

2The use of management accounting information for short-term decision making, in particular break-even analysis

3The use of budgets as a managerial tool to plan and control organisational activities (including flexible budgets and variance analysis)

4 The use of management accounting information for long-term decision-making


Internally assessed 100%

This course is delivered online in partnership with

5

ECONOMICS

ROOM: B203, Mon 3pm - 5pm, Weds 1pm - 3pmBAM5.005

Purpose: Students will apply elements of economic theory with emphasis on the contemporary New Zealand environment.


NO LEARNING OUTCOME

1Understand the nature of economics and the methodology used to analyse the economic problem.

2 Apply the supply and demand model to explain the behaviour of markets.

3 Analyse the firm’s profit maximising behaviour in the different market structures.

4 Evaluate the role of government in conditions of market failure.

5 Apply macroeconomic concepts and models to understand the aggregate economy.

6 Analyse how government affects the macroeconomy.

7 Evaluate the effects of international trade and changes in the global economy on New Zealand.


Controlled test 20%

Assignment 30%

Final examination 50%

Total 100%

INTRO TO ACCOUNTING AND FINANCIAL STATEMENTS

ROOM: B310, Mon & Weds 10am - 12pmBAM5.001

Purpose: To enable students to understand financial statements and reports and be able to analyse and interpret business performance for sole traders and small companies.


NO LEARNING OUTCOME

1Discuss the purpose of accounting and its relationship to the New Zealand business environment.

2Examine and apply accounting concepts and policies to prepare financial statements for a sole trader and/or a small company.

3 Analyse and report on financial performance for a sole trader or a small company.

4 Analyse and apply management accounting tools.


Test 20%

Assignment 30%

Final Examination 50%

Total 100%

6

INTRODUCTION TO MARKETING

ROOM: B212, Tues & Thurs 1pm - 3pmBAM5.006

Purpose: To enable students to have a working knowledge of fundamental marketing concepts relevant to contemporary organisations.


NO LEARNING OUTCOME

1 Understand the philosophy of marketing within different organisations.

2 Identify and analyse the environmental factors for marketing decisions.

3 Identify and evaluate information needed for marketing decision making.

4 Understand factors affecting buyer behaviour.

5Understand and apply the concepts of segmentation, targeting and positioning for marketing decisions.

6 Understand the need to set, monitor and control marketing objectives.

7Recommend and justify marketing strategies to meet marketing objectives for a chosen product and/or service.


Test 20%

Assignment 40%


Total 100%

NEW ZEALAND BUSINESS CONTEXT

ROOM: B303/B211, Tues 10am - 12pm, Thurs 10am - 12pmBAM5.003

Purpose: The aim of this course is to develop and enhance the students’ awareness and knowledge of New Zealand in terms of its history, heritage and commercial development by exploring key historical events that have occurred within this cultural, political and social framework. This course will develop the students’ understanding of how culture, heritage and commerce are contributing to the development of New Zealand society and why and how these values and qualities should be protected and enhanced for future generations.


NO LEARNING OUTCOME

1 Examine the significance and contribution of Maori culture to New Zealand business.

2

Examine significant New Zealand and historical events and demonstrate how these events have contributed to the development of contemporary New Zealand business environment.

3Discuss the uniqueness of New Zealand from a cultural and environmental perspective and discuss the importance of sustainable resource use and conservation.

4

Discuss internal and external environmental changes that have occurred in New Zealand in terms of heritage management, culture awareness and the social framework and describe the implications (both positive and negative) of this to the development of the New Zealand’s economic development.

5Discuss New Zealand’s position within the global community and the effect that internationalisation has had on the business sector in New Zealand.


Assignment 1 40%

Assignment 2 30%

Assignment 3 30%

Total 100%

7

MANAGING PEOPLE & CHANGE

ROOM: B203, Weds 3pm - 5pm, Fri 1pm- 3pmBAM5.015

Purpose: Students will understand and apply the factors that influence people and change management of an organisation.


NO LEARNING OUTCOME

1 Evaluate the impact of organisational culture and the external environment on organisations.

2Understand the influence of ethics and social responsibility on managerial decision making and define sustainable development.

3Apply leadership and motivational techniques and an effective delegation process to a range of situations.

4 Apply two approaches to change management to an example of an organisational situation.

5Understand the planning and control processes as related to human resources and sales and marketing and apply through examples.


Controlled test 20%

Assignment 1 30%

Assignment 2 50%

Total 100%

8

ACCOUNTING INFORMATION SYSTEMSROOM: B102, Fri 1pm - 4pmBAM6.009

Purpose: Learners completing this course will be able to design, implement, operate, manage and control accounting information systems (AIS). They will also develop practical knowledge, understanding and skills in the use of spreadsheets, databases, and accounting packages, and an appreciation of evolving technologies. Knowledge and skills in information technology and accounting information systems is regarded as essential by professional bodies and employers.

*Pre-requisites may be required to enrol for this course, please enquire


NO LEARNING OUTCOME

1 Understand the conceptual foundations of AIS; including the strategic development of AIS and technology developments to improve business processes.

2 Identify and address internal control, fraud and security issues in AIS.

3 Understand AIS in operation and control issues from the perspective of transaction cycles.

4Understand the process of acquiring and implementing accounting systems to meet organisations’ needs, including the use of the systems development life cycle and appropriate approaches for smaller businesses. This will include a comparison of the ASP and SaaS models versus local server based.

5 Demonstrate an awareness of current and emerging issues in AIS with particular reference to E-business and Enterprise Systems.

6

Develop practical competence in using computers in the business environment by:• Becoming a proficient user of MS Excel at the intermediate level;• Understanding the fundamentals of relational database design and being able to create a simple relational

database;• Develop queries and reports using MS Access or equivalent;• Demonstrate the ability to perform queries into an accounting database using external programs such as MS

Access or Crystal Reports;• Design and draw system flowcharts and or process flow diagrams using MS Visio or equivalent (Smart Draw

or Open Office Draw);• Perform advanced operations using Accounting Software. This will include the design and implementation

of accounting systems for given scenarios. The focus is to go beyond the basic data entry already covered inearlier Accounting Practices papers.


Test 1 20%

Test 2 35%

Presentation 10%

Assignment 35%

Total 100%

9

APPLIED MANAGEMENT

ROOM: B212, Weds 9am - 12pmBAM6.001

Purpose: Students will identify a management problem, and research and apply management concepts and tools to find and recommend possible solutions to the problem.

*Pre-requisites may be required to enrol for thiscourse, please enquire


NO LEARNING OUTCOME

1Identify a managerial problem in an existing organisation and write a project proposal for the research of possible solutions.

2

Report (oral presentation and written report) on the team’s research findings and the application of management concepts and tools in recommending solutions to an identified managerial problem.

3 Individually will critically review the completed project process and outcomes.


Assignment 1: Project Proposal 15%

Assignment 2: Project Report – writtenProject presentation

45%

Assignment 3: Research process critique

25%

Total 100%

AUDIT AND ASSURANCE

ROOM: B212, Fri 9am - 12pmBAM6.007

Purpose: To enable students to understand the professional, ethical, legal and procedural issues that are relevant to modern auditing and assurance industry. Students will also develop an understanding of the theoretical background and current research interests in auditing profession.



NO LEARNING OUTCOME

1 Discuss the environment, nature and scope of modern auditing and assurance industry.

2 Evaluate the legal responsibilities of auditors.

3Apply relevant auditing standards and framework in evaluating audit risks and internal control of an audit client and planning for an audit engagement.

4Apply relevant auditing standards and framework in performing audit engagements in a group environment and reporting on audit findings.

5 Differentiate main themes of auditing theories and research.


Test 20%

Assignment 30%


Total 100%

10

HUMAN RESOURCE MANAGEMENT

ROOM: A114, Weds & Thurs 1pm - 3pmBAM6.014

Purpose: To provide students with the knowledge to understand the roles, functions and application of human resource management within contemporary New Zealand organisations.



NO LEARNING OUTCOME

1Evaluate the interrelationship between human resource management, organisations and their environment.

2 Develop job documentation for organisational and employment purposes in a given situation.

3 Evaluate and select recruitment and selection options for a given situation.

4Understand the role of performance management and its contribution to organisational effectiveness, retention and motivation of employees.

5Apply principles of workplace learning to develop a training programme to meet individual and organisational needs.

6Understand how to develop equitable reward structures from a given set of data and develop a base pay structure.

7Apply an understanding of current legislative requirements for health and safety in the workplace to a given situation.


Test 20%

Assignment 1 35%

Assignment 2 30%

Assignment 3 15%

Total 100%

INDUSTRIAL RELATIONS

ROOM: B212, Weds 5pm - 8pmBAM6.013

Purpose: To provide knowledge of current Industrial Relations legislation, processes and practices, and understand the relationship of the parties involved.



NO LEARNING OUTCOME

1 Explain the development of New Zealand’s industrial relations in certain areas since 1984.

2 Explain how legislation influences industrial relationships.

3 Analyse the real nature of the work relationship by applying relevant law to selected examples.

4By application of the law, analyse and critically review the formation of selected employment agreements.

5Analyse the negotiation of an individual employment agreement by participation in a simulation.

6Explain the impact of industrial law on the resolution of a variety of employment relationship problems including the termination of employment.


Assignment 1 20%

Assignment 2 26%

Assignment 3 20%


Total 100%

11

INTERMEDIATE FINANCIAL ACCOUNTING

ROOM: B212, Mon & Weds 10am - 12pmBAM6.003

Purpose: Students will apply Generally Accepted Accounting Practice (GAAP) to prepare and present general purpose financial reports for a company and evaluate a listed company for the purpose of shareholder investment.



NO LEARNING OUTCOME

1Process transactions relating to the formation of a company and changes to shareholder equity, and analyse relevant implications.

2 Examine the New Zealand Accounting Standards Framework.

3Apply aspects of accounting standards in the preparation and presentation of general purpose financial reports for a company.

4Critically review, analyse, and interpret financial and non-financial information and effectively communicate conclusions for the purpose of shareholder investment.

5Explain the purpose of and apply the current accounting requirements for consolidated financial statements.


Test 10%

Assignment 1– Financial Statements and FRSs

30%

Assignment 2 – Analysis and Interpretation

20%

Exam 40%

Total 100%

INTERMEDIATE MANAGEMENT ACCOUNTING

ROOM: B203, Tues & Thurs 10am - 12pmBAM6.004

Purpose: To enable students to be able to collect, interpret, present and use relevant management accounting information for an organisation to effectively plan, control and make appropriate decisions regarding business operations.



NO LEARNING OUTCOME

1 Evaluate and apply cost systems for manufacturing and service entities.

2 Use management accounting tools to plan, measure and control business operations.

3 Use management accounting information for decision-making.


Controlled test 20%

Assignment 35%


Total 100%

12

INTRODUCTION TO FINANCE

ROOM: B210, Tues & Thurs 1pm - 3pmBAM6.006

Purpose: To enable students to apply financial management knowledge and skills to a small or medium size business for decision-making purposes.



NO LEARNING OUTCOME

1Examine the role of business finance in small and medium entities, and the business finance environment.

2 Apply capital budgeting techniques and evaluate investment decisions.

3 Apply working capital techniques to manage the finances of a business.

4Compare and contrast financing options and make recommendations for given business situations.

5 Examine capital structure and cost of capital and calculate the cost of capital.

6Assess the inter-relationship of financial management issues for a given business situation and provide recommendations.


Test 20%

Assignment 40%


Total 100%

OPERATIONS MANAGEMENT

ROOM: B110, Mon 1pm - 4pmBAM6.017

Purpose: The aim of this course is to give students an understanding of the concepts and analytical methods that contribute to the systematic direction and control of the processes that transform inputs into completed goods and services. Operations management focuses on the management of people and resources through systematic management and feedback. Students will gain introductory knowledge and experience of an operation’s contribution to the macro-management environment.



NO LEARNING OUTCOME

1Understand the primary role and functions of operations management within the organisational and external environment.

2Demonstrate understanding of quality management principles and use quality tools and techniques in the design of efficient and effective operating systems.

3Explain and apply principles and practices for the design and specification of products, services, processes, jobs and systems, including project management.

4 Understand and apply performance measurement and control.

5Evaluate resource planning, sales forecasting and production planning techniques and apply the principles of capacity management.

6Explain the principles of supply chain management, integrated systems strategies, activity scheduling and apply to a given situation.


Case Study 1 25%

Case Study 2 25%

Examination 50%

Total 100%

13

ORGANISATIONAL BEHAVIOUR

ROOM: A114, Fri 9am-12pmBAM6.015

Purpose: To enable students to evaluate, analyse and assess the impact that individuals, groups, and structures have on the behaviour of people within organisations. Students will develop an analytical awareness of their personal and inter - personal behaviour and the effect of that behaviour as members of formal and informal working groups. Students will synthesise an understanding of introductory social and psychological phenomena in organisations at individual, group and inter-group levels.



NO LEARNING OUTCOME

1Evaluate the causes and impact of personal and interpersonal behaviour in the workplace environment from an individual, managerial and organisational perspective.

2Critically analyse the antecedent behaviours within the internal and external workplace environment that contributes to behaviours.

3Analyse different behavioural and psychological techniques to influence and manage workplace behaviour.

4

Evaluate the implications of implementing change to individuals and organisations and its effect on organisational dynamics such as power, authority, leadership, culture, interpersonal relationships and ethics.

5 Synthesize a range of strategies for individual, group and organisational alignment.


Assignment 30%

Case Study 25%

Examination 45%

Total 100%

PROJECT MANAGEMENT

ROOM: B102, Weds 5pm - 8pmBAM6.016

Purpose: To enable the student to learn the basic principles and terminology of the profession of project management, and apply this to create project plans. Students will also be given a brief introduction to using project management software tools such as (MS Project®).



NO LEARNING OUTCOME

1 Distinguish project management and general management.

2 Understand the knowledge areas of the profession of project management.

3Use MS Project software to develop a project plan which incorporates a Gantt chart, scheduled activities and assigned resources, including people, equipment and their relevant costs.

4 Optimise a project for cost, time and resource workload.

5 Monitor a project utilising control techniques and project milestones and reports.


Test 25%

Assignment 75%

TOTAL 100%

14

TAXATION IN NEW ZEALAND

ROOM: B212, Mon & Weds 3pm - 5pmBAM6.005

Purpose: To enable students to apply knowledge of taxation rules to New Zealand taxable entities in a range of situations.



NO LEARNING OUTCOME1 Recognise and calculate income.

2 Recognise and calculate deductions and prepare a statement of taxable income.

3 Apply the rules associated with the calculation and payment of taxes.

4Summarise features of Inland Revenue administered schemes, calculate tax credits for individuals, and prepare the IR3 return.

5Apply the taxation rules for partnerships and close companies and prepare the relevant Inland Revenue returns.

6 Apply the Goods and Service Tax (GST) rules and prepare the GST return.

7 Apply Fringe Benefit Tax (FBT) rules and calculate FBT payable.


Assignment 1 30%

Assignment 2 30%


Total 100%

RESEARCH METHODOLOGY

ROOM: B201, Thurs 9am - 12pmBAM6.002

Purpose: To introduce students to the key analytical tools used within business and the implications for managerial decisions. Students will learn to apply appropriate research methodologies to identify and solve a business related problem.



NO LEARNING OUTCOME

1 Apply quantitative methods within the decision-making process.

2 Analyse and examine quantitative methods used in the business environment.

3Integrate learned knowledge to develop applications for the solution of business problems.

4 Demonstrate and apply the principles and methods of research.

5 Develop a research proposal.

6Utilise common statistical tools contained within standard business software (particularly spreadsheets).

7 Describe various types of research methodologies.

8 Compare and apply techniques used in processing and analysing data.

9 Analyse and evaluate relevant case study materials.


Assignment 40%

Test 20%

Research proposal 40%

Total 100%

15

PRODUCT DEVELOPMENT

ROOM: B203, Thurs 1pm - 4pmBAM7.007

Purpose: To examine the requirements for the effective management of the cross-functional activities in new product and service development, and critically evaluate appropriate tools and methods for achieving the best outcomes.



NO LEARNING OUTCOME

1 Compare and contrast process frameworks for developing new products and services.

2Describe and critically evaluate the typical activities and best practices within the various stages and sub-stages of a generic New Product/Service Development (NPD) Process.

3 Design a customised NPD Process for a particular firm contingency.

4Identify and critically evaluate appropriate NPD tools and methods, and demonstrate capability in applying some in a practical situation.

5 Assess NPD performance.


Assignment 1 25%

Assignment 2 35%


TOTAL 100%

ADVANCED PROJECT MANAGEMENT

ROOM: B101, Mon 5pm - 8pmBAM7.013

Purpose: This course will enable the student to learn the principles of the project management body of knowledge and cover the content of the Project Management Institute PMBOK® and its application and evaluation to the workplace.



NO LEARNING OUTCOME

1 Evaluate the processes followed by project initiation.

2Develop documents containing project planning including scope planning, scope definition, creation of WBS, and scope control.

3 Develop Cost profiles for a project and evaluate project performance against baseline estimates.

4Apply Quality Management principles to projects and analyse the impact of this on project success.

5Evaluate Human Resource Management assigned to projects, including balancing workload and analyse the impact of this on resource utilisation and cost.

6 Evaluate Communications Management within the context of running a project.

7

Describe and assess activities involved with Project Integration Management and appraise the effectiveness of a project using principles of project Control, including cost and schedule variance, earned value.

8 Analyse issues, and evaluate solutions, that may arise during project closure.


Assignment 20%

Test 20%

Project 60%

TOTAL 100%

16

RESOURCE INTEGRATION MANAGEMENT

ROOM: B203, FRI 9AM - 12PMBAM7.008

Purpose: To develop skills, knowledge and expertise in the related disciplines of supply chain management, business facility layout/modification, and engineering economics, to ensure resource integration occurs at various levels for business operation, technical management, project management and production of goods or services.



NO LEARNING OUTCOME

1 Propose and analyse techniques and strategies for the management of supply chains.

2Analyse strategic concepts or factors that guide or affect planning, policy development, and the organisation and flows of supply chain management.

3Evaluate the key perspectives and phases of design and their later implications for production, delivery, and in-service sustainment.

4

Apply principles of designing operational facilities as regards human factors engineering, systems safety and fiscal risk and evaluate their impact on operational objectives including efficiency and return.

5 Evaluate logistics implications in production operations.

6Evaluate the application and derivation from economics and accounting fundamentals to production engineering economics.

7Describe and apply criteria for identifying external consultancy needs and performance expectations at various professional levels.


Test 20%

Case Study 30%

Group Project 50%

Total 100%

STARTING YOUR BUSINESS

ROOM: onlineCSB401

Purpose: This online course provides an understanding of strategies for the operations of a small business, behaviours that contribute to personal and professional growth, effective strategies that result in customer satisfaction, and developing and maintaining effective relationships with key stakeholders.


NO LEARNING OUTCOME1 Produce a business plan.

2 Develop a personal and professional development plan.

3 Develop customer service strategies.

4 Identify strategies to develop and maintain professional relationships with stakeholders.




OPERATING YOUR BUSINESS

ROOM: onlineCSB402

Purpose: This online course provides you with an understanding of key marketing principles relevant to small businesses, effective control of marketing within a small business, effective human resource practices in the operation of a small business, appropriate technologies for a small business and effective processes for the financial management of small businesses.


NO LEARNING OUTCOME1 Explain the marketing mix for a small business.

2 Develop a marketing plan that aligns with the business plan of a chosen business.

3 Develop strategies to manage staff and human resource processes for the business.

4 Develop a plan to employ appropriate technology relevant to a small business.

5Interpret financial information and control financial activities to effectively manage the finances of a small business.




SUSTAINING YOUR BUSINESS

ROOM: onlineCSB403

Purpose: This online course provides you with an understanding of professional and ethical behaviour in a socially and culturally appropriate manner, the legal environment in which a chosen small business operates, and strategies to take a business forward with increased sales and profitability.


NO LEARNING OUTCOME

1 Apply the legal requirements that ensure the chosen small business complies with legislation.

2Analyse the current financial, operational, reputational and market position of a small business.

3 Develop a plan for growth that meets stakeholder and behavioural expectations.




18

Notes

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Notes

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Telephone: +64 6 757 3100 Fax: +64 6 757 3235 Email: [email protected]

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business and management · 1 evaluate the impact of organisational culture and the external...

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