business architecture & business analysis

19
Business Architecture & Business Analysis Taz Wafa, Kei Poon (Bank of England) & Jonathan Hunsley (AssistKD)

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Page 1: Business Architecture & Business Analysis

Business Architecture & Business AnalysisTaz Wafa, Kei Poon (Bank of England)

& Jonathan Hunsley (AssistKD)

Page 2: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/2

CONNECTIVITY & ENGAGEMENT

Security PollsHang

up

RecordingCamera

on/off

Mute/

unmute

Meeting

chatParticipants

Share

screen

Breakout

rooms

Reactions

Page 3: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/3

AGENDA

Introduction to the virtual environment

Defining Business Architecture & Business

Analysis

Case Study (Bank of England)

Group Exercise 1

Group Exercise 2

Q&A

Session will last for approximately 90minutes

Page 4: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/4

BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Defining Business

Architecture &

Business Analysis

Page 5: Business Architecture & Business Analysis

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A blueprint of the enterprise that provides a common understanding of the organization and is

used to align strategic objectives and tactical demands.

(Business Architecture Guild® 2008)

WHAT IS BUSINESS ARCHITECTURE?

Page 6: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/6

BUSINESS ARCHITECTURE OBJECTIVES

Promotion of

organisational

health

Fulfilment of

unrealised

opportunities

Enhancement

of

organisational

performance

Organisational

flexibility

Understanding

the impact of

change

Page 7: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/7

WHAT IS BUSINESS ANALYSIS?

(BA Service Framework – Debra Paul)

Business analysis is the practice of enabling change in an enterprise by defining needs and

recommending solutions that deliver value to stakeholders. Business analysis enables an

enterprise to articulate needs and the rationale for change, and to design and describe solutions

that can deliver value. (BABOK®)

‘A critical friend to the business’

(Anon)

Page 8: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/8

BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Case Study

Bank of England

Page 9: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/9

BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Value Proposition

Design

Page 10: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/10

WHAT IS A VALUE PROPOSTION?

CustomerJobs

Gains

Pains

Products and Services

GainCreators

PainRelievers

Value (Proposition)

Map

Customer

profile

fit

(Value Proposition Canvas – Osterwalder, Pigneur et al)

Page 11: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/11

VALUE (PROPOSITION) MAP

Value (Proposition)

Map

Products and Services

GainCreators

PainRelievers

• Products and services – at

the core of a value

proposition

• Gain creators – how

customer gains can be

achieved

• Pains – how customer pains

can be alleviated

Page 12: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/12

CUSTOMER PROFILE

Customer

profile

CustomerJobs

Gains

Pains

• Customer Jobs - what

customers are trying to get

done

• Gains - outcomes or

benefits the customers want

to achieve

• Pains – bad outcomes, risks

and obstacles

Page 13: Business Architecture & Business Analysis

© Assist Knowledge Development COURSECODE - VERSION/13

Customer Profile

Business Analysis Value (Proposition)

Map

Business Architect Value (Proposition)

Map

VALUE PROPOSTION ALIGNMENT?

Products and Services

GainCreators

PainRelievers

Products and Services

GainCreators

PainRelievers

CustomerJobs

Gains

Pains

Alignment

Alignment

Alignment

Change execution

Page 14: Business Architecture & Business Analysis

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BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Exercise One:

Task 1 – Review the customer profile provided (including the customer gains, pains and jobs)

Task 2 – Create the value (proposition) map for the business analyst

Task 3 – Create the value (proposition) map for the business architect

Discussion Point – To what extent do the value propositions of the business analyst and the business architect align/overlap?

Be ready to share your thoughts with the rest of the group.

Page 15: Business Architecture & Business Analysis

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BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Exercise Two

Collaboration &

Leadership Discussion

Page 16: Business Architecture & Business Analysis

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BUSINESS ARCHITECTURE & BUSINESS ANALYSIS

Exercise Two:

- How can we improve collaboration between business analysts & business architects?

- How can business analysts show greater leadership within the field of business architecture?

Be ready to share your thoughts with the rest of the group.

Page 17: Business Architecture & Business Analysis

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Q&A

Page 18: Business Architecture & Business Analysis

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THANK YOU

Page 19: Business Architecture & Business Analysis

Business Architecture & Business AnalysisTaz Wafa, Kei Poon (Bank of England)

& Jonathan Hunsley (AssistKD)