business architecture basics

Business Architecture Basics

Daniel Lambert, M ScVP – Benchmark Consulting

Email: [email protected] numbers:

(855) 798-2042 x2010 (USA & Canada)+1-514-798-2042 x2010 (elsewhere)

Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved

mailto:[email protected]

1. Business Architecture Introduction slide 3

2. Business Architecture Guild slide 13

3. Business Architecture Books slide 16

4. Why Business Architecture Matters? slide 19

5. When Is Business Architecture Used? slide 25

6. Where Is Business Architecture in an OrgChart? slide 33

7. Strategy Maps slide 38

Presentation Overview8. Organization Maps slide 46

9. Capability Maps slide 49

10. Value Maps slide 51

11. Other Maps slide 54

12. Requirement & Process Maps slide 59

13. Software Tools slide 63

14. Guild Examples slide 66

15. Example 1 – Ford slide 68

16. Example 2 – TD Bank slide 75

17. Example 3 – USPTO slide 85

18. Example 4 – Principal slide 94


Section 1Business Architecture

Introduction


Planning

Marketing Plan

Strategic Plan

Operational Plan

Delivery & Execution

Operations

Delivering Operating

Source: Driving your BA Career - From Business Analyst to Business Architect by Craig Martin; Sept. 30 2014 on SlideShare; Slide 17

Enterprise Design

Product & Service Design Enterprise Architecture

Business Architecture Portfolio, Program & Project Management

Business Planning Solutions Architecture

Solutions Development

Business Analysis

The Place of Business Architects in Enterprise Design


• 66% of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy.

Sources: the first 2 bullets are derived from The Strategy-to-Execution Process: A Critical Component of Transient Competitive Advantage in the European Business Review on November 7, 2013 and the last bullet is derived from various additional studies made by Towers Watson, Harvard Business Review, and McKinsey & Co.

Today’s Business Disconnects


• 95% of employees in most organizations do not understand their organisation’s strategy

• Only 25% to 30% of business transformation initiatives are successful over the long term

http://www.europeanbusinessreview.com/?p=701

http://www.europeanbusinessreview.com/?p=701

http://www.forbes.com/sites/victorlipman/2013/09/04/new-study-explores-why-change-management-fails-and-how-to-perhaps-succeed/

http://hbswk.hbs.edu/item/5170.html

http://www.mckinsey.com/insights/organization/How_to_beat_the_transformation_odds

Today’s IT vs Business Disconnects

Benchmark Consulting Canada Copyright 2017 -All Rights Reserved

Sources: http://image-store.slidesharecdn.com/3b0f9b75-76aa-4898-91e9-11fddf6c4911-large.jpeg.

How users see IT and developers

How IT and developers see users

http://image-store.slidesharecdn.com/3b0f9b75-76aa-4898-91e9-11fddf6c4911-large.jpeg




Business architecture is defined as “A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands."

- BIZBOK® Guide, page 1

The Business Architecture Definition


Business Overview According to BIZBOK® Business Architecture

Figure 1.1 of the BIZBOK® Guide on page 2Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved

Information Maps

Strategy MapsStakeholders

Maps

Organization Maps

Initiative Maps

ProductMaps

Asset Maps

Value Maps

Capability Maps

Process Maps (BPM)

Requirements Maps

BusinessArchitecture

Business Architecture: Another View

Source: https://www.linkedin.com/pulse/align-your-requirements-corporate-strategies-using-business-lambert?trk=pulse_spock-articles


https://www.linkedin.com/pulse/align-your-requirements-corporate-strategies-using-business-lambert?trk=pulse_spock-articles

https://www.linkedin.com/pulse/align-your-requirements-corporate-strategies-using-business-lambert?trk=pulse_spock-articles


Business Architecture Stops Business Silos

Source: figure in the article entitled “Beware the Business Silos! Fun Cartoons, Plus Helpful Solutions” in Tibbr on March 9, 2012

http://www.tibbr.com/blog/topics/unified-communications/beware-the-business-silos-funny-cartoons-how-enterprise-social-helps/


Stopping IT Silo Effect with Business ArchitectureEnterprise Architects

Business Analysts

Process Experts

Software/Appli-cation/IT/Network

Architects

Business Architecture


Business Architecture One of Four Enterprise Architecture Domains

Source: https://www.linkedin.com/pulse/make-your-cio-more-relevant-using-business-daniel-lambert?trk=mp-author-card

https://www.linkedin.com/pulse/make-your-cio-more-relevant-using-business-daniel-lambert?trk=mp-author-card

https://www.linkedin.com/pulse/make-your-cio-more-relevant-using-business-daniel-lambert?trk=mp-author-card

Section 2The Business Architecture

Guild


The Business Architecture Guild is a professional association, which offers exclusive content to its members like the following:

• the Business Architecture Body of Knowledge® (BIZBOK®) Guide. New Release Every 6 months

• a certification program, called Certified Business Architect (CBA)®

• newsletters • Webinars, Summits, etc.


Primary Authors• Tammy Adams, Chaosity LLC • Sue Alemann, Slalom Consulting• Verna Allee, ValueNet Works• Eric Aranow, Context Consulting• Alec Blair, Alberta Health Services• Ivan Blinow, BMASTER• Robert Bratulic, IBM• Amy Crockett, VF Corporation• Carol Deutschlander• Lloyd Dugan, Business Process Management• Steve DuPont, The Boeing Company• Eric Shayne Elliot, Digital Recognition Network• Karen Erwin, NTT Data Americas• Linda Finley, Leadership Advantage LLC• Russ Jackson, Export Development Canada• Navid Kheradmand, BC Pension• Whynde Kuehn, S2E Consulting Inc.• J. Bryan Lail, Raytheon• Mary Lloyd, MoneyGram International• Stephen Marshall, IBM Global • Chalon Mullins, Kaiser Permanente• Neal McWhorter, Strategic Value Partners• Judith Oja-Gillam, IAG Consulting• Chris Payne, IAG• Alain Picard, Benchmark Consulting • Alex Randell, Principal Financial Group

• Jim Rhyne, Thematix• Michael Rosen, Wilton Consulting Group • Andrew Semple, CGI• Eric Spellman, Tata Consulting Services • Daniel St George, IBM • Cheryl Timko, Merck • William Ulrich, TSG, INC.• Taurai Ushewokunze, Vayase Consulting• Jeffrey Wallk, The Value Enablement Group

The BIZBOK® Guide Involves Many Authors


Books


Business Architecture: The Art and Practice of Business Transformation

• Written by: o William Ulrich o Neil McWhorter

• Published on October 31, 2010


Business & Dynamic Change: The Arrival of Business Architecture

• Written by: o Frank F Kowalkowskio Gil Laware o William Ulrich o Dr Michael Poulino Michael S Connoro Keith D Swenson

(Foreword)• Published on June 3, 2015• 226 pages


Section 4Why Business Architecture

Matters?


Why Business ArchitectureMatters?

1. Business Architecture helps to focus and align corporate strategies to

all its business units down and across the

entire organization



2. Business Architecture improves decision making by lowering risk



3. Business Architecture increases employee

engagement by setting proper boundaries, making it safe and

productive for employees to take

independent actions and make them more

autonomousBenchmark Consulting USA LLC Copyright 2017 – All Rights Reserved


4. Business Architecture increases operational efficiency



5. Business Architecture makes it possible to increase your agility in both your business and IT execution


Section 5When Is Business

ArchitectureUsed?


When Is Business Architecture Used?

1. Planning and Delivering Digital Business Transformations



2. Upgrading or replacing legacy systems



3. Integrating systems



4. Enhancing mobility for clients, employees and/or partners



5. Merger & acquisition



6. Opening or closing a business unit or a division



7. Investment Analyses

8. New product offering or service roll-out

9. Globalization10. Business

capacity outsourcing

11. Supply chain streamlining

Other reasons12. Regulatory

compliance13. Joint-venture 14. Restructuring15. Implementing

Customer-Centric Approach

16. Divestiture


Section 6Where Is Business

Architecturein an Org Chart?


Usual OrgChart for Business Architecture

CIO

VP – Enterprise Architecture

Director – Business Architecture

Software/ Application Architects

Director – Business Analysts VP – IT Projects

Etc.Director - Business ProcessVP – Networks


Business Architecture Under Enterprise Architecture

VP – Enterprise Architecture

Business Architect

Enterprise Architect Enterprise Architect Enterprise Architect

Etc.Enterprise ArchitectEnterprise Architect


Enterprise / Business Architect

Business Architecture within Governance

Chief Governance Officer

Corporate Strategy


Compliance Management

Corporate Communication

Performance Management

Etc.Ethics ManagementRisk Management


Business Architecture under the COO

President & COO

Marketing


Sales Human Resources CIO

Etc.Business Unit 1Manufacturing


Preferred

Section 8Strategy Map


Business Motivation Model

Source: http://goobiz.com/From_BMM_to_SOA.htm

http://goobiz.com/From_BMM_to_SOA.htm

Vision + Objectives + Goals

IRIS Business Architect Copyright 2017 – All Rights ReservedSource: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture

http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture


Strategies & Tactics




Strategy Map: Business Model Canvas

Source: https://www.linkedin.com/pulse/bridging-business-model-canvas-architecture-daniel-lambert?trk=pulse_spock-articles


https://www.linkedin.com/pulse/bridging-business-model-canvas-architecture-daniel-lambert?trk=pulse_spock-articles

https://www.linkedin.com/pulse/bridging-business-model-canvas-architecture-daniel-lambert?trk=pulse_spock-articles

Strategy Map: Balance Scorecard

Source: http://blog.bizzdesign.com/business-performance-management-balanced-scorecards-and-the-decision-model/


http://bmimatters.com/tag/business-model-canvas-examples/

http://bmimatters.com/tag/business-model-canvas-examples/

SWOT Assessments

Source: http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture


http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture



Business Architecture & Measurements

Source: https://www.linkedin.com/pulse/art-measurement-business-architecture-daniel-lambert?trk=pulse_spock-articles

https://www.linkedin.com/pulse/art-measurement-business-architecture-daniel-lambert?trk=pulse_spock-articles

https://www.linkedin.com/pulse/art-measurement-business-architecture-daniel-lambert?trk=pulse_spock-articles

Section 9Organization Map


Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card

Apple Republic Org Chart (level 1 and 2)

https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card



Org Chart with Capabilities (Level 1 only)




Section 10Capability Map


Detailed Capability Diagram (Level 1 & 2)



Section 11Value Maps


Value Streams Diagram



Value Stages to Capabilities



Section 10Other Maps


Initiatives to Purchase Company AB

IRIS Business Architect Copyright 2017 – All Rights Reserved

Source: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture



Company AB’s Human Resources Integration Sub-Initiative Diagram




Capability/Information Concept Cross Mapping




Asset Map & Linkage to Other Maps

List of Assets complying to TOGAF

List of Business Architecture Map Compliant to BIZBOK


Section 11Requirement &

Process Maps


Avoiding Confusion in User Stories with Business Architecture


Capabilities Stakeholders Value

The User Story of the Requirement “A-198”The Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3), involving decisions(P1) from a Loan Administrator (S3), a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)»

• Agreement Structuring (level 3) (C1)• Agreement Terms

Management (level 4) (C2)

• Loan Officer (S1)• Personal Client (S2)• Loan Administrator (S3)• Loan Manager (S4)• Contract Manager (S5)

• Set the terms of the agreement (value item) (V1)

• Reduce the monthly minimal payment (value item (V2)

• Acquire a Loan (value stream) (V3)

• Approve a Loan (value stage) (V4)

Information• Terms of loan (I1)• Loan Agreement (I2)• Monthly Minimal Payment

of Loan (I3)

Process

• Process B-231 – Change Terms of a Loan (P1)




Requirements Mapped to Capabilities


Source: Panorama 360 Insurance Frameworks

Processes Mapped to Value Stages



Software Tools


Enterprise Architecture Software Tools


Mostly good

enterprise architecture tools

with difficult to use Business

Architecture modules




Business Architecture Software Tools


Only IRIS Business Architect is aligned

to TOGAF and BIZBOK. Others

allow mostly capability and

project mapping. Not much else.Source:




Section 13Examples from the

Business Architecture Guild


Examples from the Business Architecture Guild

Source: http://www.businessarchitectureguild.org/?page=002


http://www.businessarchitectureguild.org/?page=002

Section 14Example 1

Business ArchitectureFord

Source: http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06-11.pdf


http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06-11.pdf

http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06-11.pdf

Section 17Example 4:

Using Business Architecture to Facilitate a North American Business

Model at the TD BankTD Bank

Source: http://www.slideshare.net/DanielLambert4/using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved

http://www.slideshare.net/DanielLambert4/using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank

http://www.slideshare.net/DanielLambert4/using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank

Section 16Example 3:

Leveraging Business Architecture for Business Requirements Management

US Patent & Trademark Office

Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-06


http://www.omg.org/cgi-bin/doc?basig/2015-03-06

Section 15Example 2

Capability-Driven Assessments for Strategic Planning

Principal Financial Services

Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-14


http://www.omg.org/cgi-bin/doc?basig/2015-03-14

Thanks!

Daniel LambertEmail: [email protected]

Phone numbers: (855) 798-2042 x2010 (USA & Canada)

+1-514-798-2042 x2010 (elsewhere)


mailto:[email protected]

business architecture basics

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