business as a force for good: creating a culture of service · workshop sponsored by: track...
TRANSCRIPT
Track Sponsored by:Workshop Sponsored by:
Business as a Force for Good:
Creating a Culture of Service
Track Sponsored by:Workshop Sponsored by:
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Learning objectives:
Recognize the foundational components of a strong
corporate culture
Examine what a “culture of service” looks like across
industries
Identify tools and tactics to support developing a stronger
culture of service at your organization
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Building blocks of corporate culture:
• Dynamic and engaged leadership
• Living values
• Responsibility and accountability
• Celebrate success and failure
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Daniel SherlingGlobal Manager, Corporate Responsibility
MilliporeSigma
Curiosity Labs Overview
How do we utilize our scientists to enhance science learning in local schools?
Connect our scientists with local classrooms to provide innovative and engaging learning opportunities while making meaningful career connections.
Our Question
Our Solution
Utilizes an “In-Out” model
Employees go to local school
Schools come to our facilities
Employee led
All lessons centered around hands-on activities for students
Teachers select lesson aligned to current classroom content and standards
Completed in one class period (45-70 minutes)
Class size of 20-35 students
Target age: 9-14
Curiosity Labs Overview
Engagement
All employees are encouraged to volunteer
Periodic emails, posters, lunch & learns, etc.. To recruit additional volunteers
Training
All employee volunteers required to complete extensive training
Employee Volunteers
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79% reported an
increase in content
knowledge.
80% demonstrated
confidence in science.
81% said they
“enjoy” science.
“I thought it was a really cool lab that really inspired me—because I think I’m really terrible at science and I actually did something right.” ~Student, Round Rock, Texas
Following the lesson…
Impact
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Employee Impact
97%of volunteers
want to volunteer
again
99%of volunteers feel proud to work for a company that offers a program
like Curiosity Labs
93%
of volunteers feel they are
making a positive impact
on students“The coolest thing I’ve
done at my job”
78%
of volunteers are open to staying
in regular contact with the
school
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3
2
Align the program
Perfect the idea (or at least try to)
Make it easy to get involved
Go big
How?
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2014 2015 2016
Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct
Planning
Focus groups
Ideating
First lessons
Testing
Failing
In-classroom
Reworking
Expansion
Procurement
Shipping
Live
Perfect the idea(It’ll never be perfect)
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Carolyn HuberManager, Corporate Social Responsibility
Toyota Financial Services
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How to create a culture of service
• Integrate into the business – Build a strategy that ties to your business and brand
• Gain buy-in – Find your Champions. Speak Their Language
• Create accessible, engaging, impactful opportunities for volunteers
• Partner with organizations that have similar goals and values
• Communicate results – Share Success
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Gain Buy-In
• Authenticity: Find leaders who can serve as role models
• Education on Shared Value: Help them understand the value this work brings to the community – and also to the company and team members
“I feel Toyota is providing me additional tools to be successful in
my career.”
-- TFS Team Member
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Create accessible, engaging, impactful opportunities for your volunteers
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“There is a contagious passion and excitement
we feel from our TFS volunteers…
Their support is transforming our organization.”
-- Boys & Girls Clubs of Elgin staff member
Partner with Organizations that have Similar Goals and Values
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
UPS History
• Founded in Seattle, Washington on Aug. 28, 1907
• Headquarters: Atlanta, Ga., USA
• Employees worldwide – 434,000
• Worldwide web address – www.ups.com
• 2016 Revenue - $61 billion
• Chief Executive Officer – David Abney
• Packages/documents handled each year – 4.9 billion
• UPS operating facilities – 1,800
• Countries/territories receiving UPS service – 220
(includes every address in North America and Europe)
• Delivery fleet – 108,210 package cars, vans, tractors, motorcycles,
including more than 8,300 alternative fuel and advanced technology
vehicles
• UPS jet aircraft – 237 and 420 Short-termed leased or chartered
aircraft
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
The UPS Foundation
• Founded in 1951
• 60+ years Community Giving
• Solely funded by UPS
• Leads UPS Global Citizenship programs
Mission Statement
• To help build safer, stronger, more resilient communities
around the world by leveraging the company’s resources,
expertise and volunteer spirit of our people
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 31
• $1.2 billion contributed since inception
• $95 million contributed outside the U.S.
• $52.7 million in scholarships to children of UPSers
• $1.4 billion contributed by UPS employees & The UPS
Foundation to United Way
• 4,300 nonprofits/NGOs supported each year
2016
• $53.6 million in cash contributions to local, national, and global
nonprofits/NGOs
• $5.8 million in-kind services, primarily in humanitarian relief and
community safety initiatives
• 2.7 million volunteer hours recorded by UPS employees, friends
and families around the world
Giving Statistics
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 32
UPS Region / District / Country Community Grants Program
UPS Neighbor to Neighbor Volunteer Program – 20 Million by 2020
Global Volunteer Month - October
Jim Casey Community Service Award and Horizon Community Impact Award
UPS United Way / Employee Giving Program
UPS Global Forestation Program – Environmental Sustainability
UPS Global Road Safety Program – Community Safety
UPS Global Humanitarian Relief Resilience Program - Community Safety
Measurement / Goals / QPR
Leadership Engagement: POL Conference, Management Conference
UPS Business Resource Group
UPS Culture of Volunteerism
Track Sponsored by:Workshop Sponsored by:
Business as a Force for Good:
Creating a Culture of Service
Track Sponsored by:Workshop Sponsored by:
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