Welcome

Welcome to …

Pressures in Your Markets

Businesses failing

Cash flow

Balance of investment

Member Repairer Partners

Technology

Divide in repairer alignment

Margin Pressure

My Story...

Spoken on Stage with...

“A Real Decision is measured by the fact that you’ve takena new ACTION. If there is no action you haven’t truly decided!"

Tony Robbins

£650,000 to £3.5 million in 3 years

Real Life Client Results…

Real Life Client Results…

£1 million to £7 million in 100 weeks

Real Life Client Story…

Profits up by 350% in 18 months!

Here are a few of Paul’s clients talking about their Results using his Business

Coaching Strategies ...

Reward People who take ACTION!

My life outside of business...

To Accelerate Your Business in 2010

My GUARANTEE to you...

Be Careful which ZONE you put people in …

• Comfort Zone• Growth Zone• Sock Zone

How to put yourself in a PEAK learning state …

UNCONSCIOUS

COMPETENCE

CONSCIOUSCOMPETENCE

CONSCIOUSINCOMPETENCE

UNCONSCIOUSINCOMPETENCE

Critical Skills of Business Success

FOCUS DISCRIMINATION ORGANISATION INNOVATION COMMUNICATION

For a Business to succeed it needs…

OutgoingOutgoingTa

skTa

sk

ReservedReserved

PeoplePeople

Understanding how People deal with Change ...

OutgoingOutgoing

ReservedReserved

Task

TaskPeoplePeople

DominantDominant

DrivingDemandingDeterminedDecisiveDoerDynamicDramaticDifficult• See a favourable environment as

one in which challenges can be overcome

• Try to change, fix or control things• How does a D like to be sold to – FAST!

Working with a High “D” in the business …

OutgoingOutgoing

ReservedReserved

Task

Task

PeoplePeople

InspirationalInducingImpressiveInteractiveInterestingInterestedImpressionable• See a favorable environment as one in

which they can influence others• Try to interact and persuade others• How do you sell to a high “I” –

Relationships!

InfluenceInfluence

Working with a High “I” in the business …

OutgoingOutgoing

ReservedReserved

Task

Task

PeoplePeople

SteadySteady

SupportiveSubmissiveStableSentimentalShyStatus QuoSpecialist

• See a favorable environment as one which they can keep as steady as possible

• Being cooperative, supportive,and agreeable

• How does an S like to be sold to? Slowly

Working with a high “S” in the business

OutgoingOutgoing

ReservedReserved

Task

TaskPeoplePeople

CautiousCautious

ConsciousnessCompetentCalculatingConcernedCarefulContemplativeComplaining

• See a favorable environment as one in which they can bring order

• Try to work within established rules, guidelines and procedures to ensure accuracy and quality

• How does a C like to be sold to? Detail

Working with a High “C” in your business

“A Business has but two Purposes...

Marketing & Innovation.”

Peter Drucker

Plan Your Journey...

The 3 Critical Factors to BIG Success in 2010 ...

Profit Margins Up Sell/

Cross SellEnquiries Conversion

RateLife Time

Value

Your Business Engine – Revving Up Results

Score the pistons from 1 – 10 (1 being lowest and 10 being highest)

Your 4 Types of Customer Fuel...

D Grade

Low Profit

High Maintenance

C Grade

Low Profit

Low Maintenance

B Grade

High Profit

High Maintenance

A Grade

High Profit

Low Maintenance

Profit Margins Up Sell/

Cross SellEnquiries Conversion

RateLife Time

Value

Your Business Engine – Revving Up Results

Score the pistons from 1 – 10 (1 being lowest and 10 being highest)

vs

Enquiries Conversionrate

Averageorder value

Turnover Margins

Typicalapproach

5000 5750

Supercharged

(x15%)

Frequency

s

Enquiries Averageorder value

Turnover MarginsFrequency

vs

Conversionrate

Typicalapproach20%

+1000+1322

Supercharged

(x15%)23%

vs£172£150

Averageorder value

Typicalapproach

Supercharged

(x15%)

Enquiries Turnover MarginsFrequencyConversionrate

Averageorder value

Enquiries Turnover MarginsFrequencyConversionrate

vs

Typicalapproach

3.5

Supercharged

(x15%)

3

vs

Typicalapproach

4 5 0 0 0 0 7 9 5 8 4 4£ £

Supercharged

(x15%)

Averageorder value

Enquiries Turnover MarginsFrequencyConversionrate

vs

s

Typicalapproach

GROSS PROFIT

GROSS PROFIT

Supercharged

(x15%)

1 1 2 5 0 0 2 2 8 8 0 5

28.75%

25%

Averageorder value

Enquiries Turnover MarginsFrequencyConversionrate

vs

s

GROSS PROFIT

Supercharged

(x15%)Typical

approach

GROSS PROFIT 1 1 2 5 0 0 2 2 8 8 0 5

Enquires Conversionrate

Averageorder value

Turnover Margins

Log Your Tops Learning’s & Actions from Session 1

Thank you