business communication 01
TRANSCRIPT
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McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved.
Strategies in the
Job-Search Process
Strategies in the
Job-Search Process
CHAPTER NINE
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Over viewOver view
ÈBuilding a network of contacts
ÈIdentifying appropriate jobs
ÈFinding your employer ÈPreparing application documents
ÈPreparing for interviews
ÈWriting follow-up messages
ÈContinuing job sear ch activities
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Building a Network of ContactsBuilding a Network of Contacts
ÈBroaden your cir cle of friends.
ÈGet to know your professors.
ÈMeet business executives.
ÈMake contacts through internships.
ÈWork with community organizations.
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Identifying Appropriate JobsIdentifying Appropriate Jobs
È Analyze yourself.
ÈEducation
È
Personal QualitiesÈWork Experience
ÈSpecial Qualifications
È Analyze outside f actors.
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Finding Your Employer Finding Your Employer
ÈCareer Centers
ÈNetwork of Personal Contacts
È
Classified AdvertisementsÈOnline Sour ces
ÈEmployment Agencies
ÈPersonal Sear ch Agents
ÈWeb Page Profiles
ÈProspecting
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Find classified advertisements online.<http://newslink.org/>
Find classified advertisements online.<http
://newslink.org/>
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Use online job webliography sites.<http://employmentspot.com>
Use online job webliography sites.<http://employmentspot.com>
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Set up personal job search agents.Set up personal job search agents.
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Use web page profiles
for enhanced exposu
re.
Use web page profiles
for enhanced exposu
re.
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Preparing the Application
Documents
Preparing the Application
Documents
ÈThe tr aditional print résumé
ÈThe scannable print résumé
ÈThe electronic résumé (such as ASCII, pdf , html)ÈThe reference sheet
ÈThe cover message²print and email
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The Traditional Print RésuméThe Traditional Print Résumé
È Select the background f acts.
È Arr ange the f acts into groups.
È Construct the headings.
È Include contact information.
È Include a statement of ob jective.
È Present the information.
È Organize for strength.
È Write impersonally and consistently.
È Make the form attr active.http://www.paperworks.com/resume.htm
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Traditional Print Résumé Example:
ChronologicalO
rganization
Traditional Print Résumé Example:
ChronologicalO
rganizationJere Bacon
7431 Davenport DriveDallas, TX 75226
512.598.9693 512.598.0017
Objective: Administrative Assistant Position
Education: Bachelor of Science in Business Administration
Northern State University
GPA 3.0 (4.0 basis)
Computer Skills:Keyboarding at 90 wpm,Word, Outlook,
Excel, Oracle and Access
Relevant Courses:
Business Writing Interpersonal Relations
Document Imaging Management
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Experience:
Secretary 2003-present
Boatner King Insurance Company, Dallas
Personal secretary to Mr. Carlos Boatner, President
Data-entry Clerk 2000-2003
Thatcher Manufacturing Company, Dallas
File Clerk 1999-2000
J. C. Douglas Wholesale Company, Dry Creek
R eferences:
Will gladly provide personal and professional references
on request.
continuedcontinued
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Scannable Print RésuméScannable Print Résumé
ÈInclude industry-specific keywords.
ÈChoose precise nouns over action verbs.
ÈPresent in a scanner readable form.
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Scannable Print Résumé ExampleScannable Print Résumé Example
KEYWORDS: Office Manager, Office Support, Administrative Office
Assistant, Clerical Support, Outlook, Word, Excel, PowerPoint,
Access,Telephone Etiquette, Voice Message Systems, PIMs, Project
Management
EDUCATION
Bachelor of Science in Business Administration, May 2005
Eli Mason University, New Bedford, MA 02746
Emphasis: Management Minor: International Business
Major GPA: 3.3 (4.0 basis)
Megan Rosenbloom3145 Sleep Hollow
New Bedford, MA 02746954.301.4607
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SPECI ALIZED COURSES: Office management, business communication,
business law, human relations, human resources management, and
organizational behavior.
EXPERIENCE
Office Clerk 2001-present
J. J. Webb, Inc. (wholesale grocers), New Bedford
Maintain inventory, super vise two clerks, report to purchasing
manager all shortage and late shipments.
INTERESTS
Professional Secretaries Association
North Side Voters League
References
continuedcontinued
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Electronic Résumé File FormatsElectronic Résumé File Formats
È Low end ± lacks formatting; used primarily with text-based
systems
È ASCII or text files
È Mid-level ± retains most formatting; used when receiver
requests and when you know receivers systems will allow
È doc, rtf , or pdf files
È High end ± extends capabilities; used when receiver can handle it and when you want to showcase more material as
well as include gr aphics, sounds, and animation.
È html
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High-end Electronic Résumé Example(explore from text web site)
High-end Electronic Résumé Example(explore from text web site)
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The Reference SheetThe Reference Sheet
ÈCheck with references before listing them.
ÈGet permission as well as complete contact information.
ÈPlan the arr angement and ordering.ÈUse an organizational plan for arr anging your list.
ÈOrder references in a way that f avors you.
È
Present it in good form.
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Reference Sheet ExampleReference Sheet Example
Personal
R eferences
Terrence Patrick, co-worker at Prevention First, 217.568.5998
Matthew Gregory, life-long friend, 219.486.3396
Professional
R eferences
Professor Rosemary Lenaghan (major professor)
Lincoln Land Community College
Accounting Department
5250 Shepherd Road
Springfield, IL 62794-9256
Email: [email protected]
Phone: 217.786.2259
Kathleen M. Kubicek, Director (internship supervisor)
Prevention First, Inc.
2800 Montvale Drive
Springfield, IL, 62704
Email: [email protected]
Phone: 217.793.7353, ext. 107
Megan M. Adami7165 Hermes Lane
New Berlin, IL 62670-3748
Voice/Message: 217.787.0445
Cell/Message: 217.456.2411
eFax: 954.301.4607
Email: [email protected]
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Writing the Print Cover MessageWriting the Print Cover Message
ÈGain attention in the opening.
ÈSelect content.
ÈOrganize for conviction.ÈDrive for action in the close.
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[Sender¶s Address]
[Date]
[Receiver¶s Address]
Dear Mr. Guthrie:
Does your interest in employing an accountant, as indicated by
your advertisement in today¶s issue of the P ost , center onfinding a person who has had some experience in petroleum
accounting, is college trained in accounting, and has
demonstrated the ability to work with others?
Print Cover Message Example (1 of 5)Print Cover Message Example (1 of 5)
Opening
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Print Cover Message Example (2 of 5)Print Cover Message Example (2 of 5)
With a background of three years as a part-time employee of the
State Comptroller of Public Accounting and the State Auditor¶s
office, and with four years¶ specialized training in the College of
Business Administration at State University, I am the person
who meets your requirements. As an auditor in both the state
departments mentioned above, I participated in audits of the
books of several oil firms and gained some familiarity with
petroleum accounting procedures which should increase myusefulness in future work of this type.
Body
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Print Cover Message Example (3 of 5)Print Cover Message Example (3 of 5)
In my intensive coursework at the University, I studied
several phases of accounting (including petroleum,
fiduciary, cost, and systems as well as theory and auditing)
with the intention of obtaining a comprehensive and well-
integrated background for competent work in the petroleum
field. Please look at the attached résumé to note the
additional courses with which I rounded out my training.
The sincerity of my study efforts is evidenced by the B.B.A.degree with honors I was awarded this June.
Body continued
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Print Cover Message Example (4 of 5)Print Cover Message Example (4 of 5)
With a view to the value of human relations in business, I
actively participated in organizations such as Sigma Nu(social fraternity), intramural volleyball, Men¶s Chorus, and
Alpha Kappa Psi (professional fraternity). Through these
associations I learned a lot about people and how to work
with them. I am confident that I could work effectively with
your accounting department staff.
Body continued
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As my interests lie in useful and satisfying work in the
field of petroleum accounting, may I meet you personallyand talk with you? I can make myself available at any
date convenient for you.
Sincerely,
[Your typed name]
enclosure
Print Cover Message Example (5 of 5)Print Cover Message Example (5 of 5)
Closing
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Ivan Streit
Mr. Streit,
The sales representative position your company recently created for its new line of organically
grown products interests me. Both my education and personal interest qualify me for this
position.
As you¶ll see on the attached résumé, I will complete my degree this May from Iowa State in
agriculture with a minor in environmental studies. While I grew up in Des Moines, I¶ve always
been interested in f arming. In f act, last summer I spent three months working at an organic f arm
in Tennessee concentr ating in soybeans and pecans. There I learned firsthand how organic
foods are grown and harvested, giving me a depth of knowledge to dr aw on when talking to your
potential customers about product quality.Your decision to add this product line to your company recognizes the growing demand for
organic foods as well as the need for a good channel of distribution, a channel I¶d like to help you
develop. I¶ll call you next week so that we can arr ange a time to talk further about the position.
Lydia Liedman
Liedman_«
Your next organic sales representative
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What is in this ad that you might
use in your application message?
What is in this ad that you might
use in your application message?
È Communication Channel?
È Email or Fax
È Nature of Business?
È Sports
È Nature of Work?
È Writing/Computing
È Education/Skills required?
È B A/BS in computer field or equivalent
experienceÈ Experience in web production or
progr amming
È More information about company?
È http://www.active.com
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Handling the Inter viewHandling the Inter view
ÈInvestigate the company.
ÈMake a good appear ance.
È Anticipate questions and
prepare answers.
ÈPut yourself at ease.
ÈHelp control the dialogue.
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Preparing your answers helps
you
choose a strategy
Preparing your answers helps
you
choose a strategyQuestion: What are your weaknesses?
Possible Strategies:
È Present a weakness that¶s really a hidden
strength.È Cite a corrected weakness.
È Recall a lesson learned.
È Reveal a lapsed skill.
È Use an unrelated skill.È Cite an ob jective.
È Try humor.
È Repeat your qualifications.
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Practice with Interactive ToolsPractice with Interactive Tools
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Writing Other Job Search
Messages
Writing Other Job Search
Messages
ÈThank-you message
ÈFollow-up message
ÈJob acceptance messageÈJob refusal message
ÈJob resignation message
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Thank you Message ExampleThank you Message Example
Dear Ms. Munson:
Your bank and the job opportunities we discussed recently continue tointerest me, especially the Financial Analyst position.
I believe that my finance major, internship, and my immersion semester in Brazil highly qualify me for the position. These qualifications havegiven me the computer skills, hands-on experience, and interpersonalskills useful in your domestic operations. My extensive travel andcultural knowledge of South America will be valuable in your planned
expansion there.
I¶m looking forward to hearing from you soon. If you have any other
questions, feel free to contact me at [email protected].
Zeke Smith
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Continuing Job Search ActivitiesContinuing Job Search Activities
ÈMaintain your résumé
ÈRead job ads/ professional
journals
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"Choose a job you love, and you will
never have to work a day in your life."
- Confucius -