business continuity plan pgs_qa

8/4/2019 Business Continuity Plan PGS_QA

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PGS - Business ContinuityPlan

________________________________________________________________

Principal Global Services Pvt. Ltd.

Business Continuity Plan

_________________________________________________________________Last Updated on: 30th April 2007

Page 1 of 36This document contains information classified as non-restricted internal use

only. No part may be released externally without prior consent of the PGS.


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________________________________________________________________

CONTENTS

DOCUMENT CONTROL.....................................................................................................................................3

SECTION A: - INTRODUCTION........................................................................................................................5

BUSINESS CONTINUITY PLAN........................................................................................................................5

PURPOSE................................................................................................................................................................5

BCP GOALS..........................................................................................................................................................5

SCOPE....................................................................................................................................................................5

DEFINITIONS........................................................................................................................................................5

BUSINESS IMPACT ANALYSIS.........................................................................................................................7

.................................................................................................................................................................................7

SECTION B: - RECOGNITION..........................................................................................................................8

NOTIFICATION....................................................................................................................................................8

GENERAL RECOVERY ISSUES......................................................................................................................10

BUSINESS SPECIFIC RECOVERY ISSUES...................................................................................................12

SECTION C: - REACTION................................................................................................................................13

NOTIFICATION..................................................................................................................................................13BCP MANAGEMENT TEAM............................................................................................................................15

CALLING CHECKLIST.....................................................................................................................................16

CALLING TREE..................................................................................................................................................18

BCP CORE TEAM...............................................................................................................................................20

PGS EMERGENCY RESPONSE TEAM (PERT)............................................................................................23

SECTION D: - RECOVERY...............................................................................................................................24

FUNCTION RECOVERY APPROACH............................................................................................................24

STAFFING REQUIREMENT............................................................................................................................25

VITAL RECORDS & DOCUMENTS................................................................................................................26

SECTION E: - RESTORATION.........................................................................................................................27

VENDOR LIST.....................................................................................................................................................27

CORPORATE BCP TEAM.................................................................................................................................30





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________________________________________________________________INTERNAL BUSINESS CONTACT..................................................................................................................31

SECTION F: - RETURN TO NORMAL...........................................................................................................33

PGS BCP PLANNING TEAM............................................................................................................................33

EMPLOYEE COMMUNICATION SCENARIO.............................................................................................34

STATUS REPORT................................................................................................................................................35

Document control

DocumentName


Abstract This document provides appropriateBusiness continuity process to be followedin event of disaster.

DocumentReference

Authorization

Prepared By Reviewed By Authorized ByAditya Mishra, Head ITInfraShamita Deshpande

PGS ManagementTeam

Lalit Vij BusinessHead

Information Classification:Non restricted internal useonly

Distribution list:

Issued ToMaster IT Infrastructure Team

01(soft copy) All Functional Heads, BCP Core Team, Corporate BCP and DRHeads02(soft copy) On LAN S:\PGS Pune Policy\IT Infrastructure





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________________________________________________________________

03(Hard Copy) PGS Management Team and BCPCore TeamVersion History:

Version

Date Preparedby

Changes & reasons forchange

Draft 1.0 AM & SD First DraftVer 1.0 AM & SD Final approved version





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________________________________________________________________

Section A: - Introduction


PURPOSE

The purpose of this Plan is to formulate and document the process for effectively

identifying, responding to, and recovering from incidents/event that may have the

potential to become a disaster for the organization.

BCP GOALS

The goal of PGS Business Continuity Plan is to effectively manage incidents and

prevent crisis through:

1 Maintaining or restoring business operations as soon as possible

2 Protection of people, property, and other Corporate assets

3 Effective communications internally and externally

4 Flexible but clearly defined processes and responsibilities

5 High level of readiness for a wide range of incidents/events

6 Protection of the Corporate brand, image and reputation

SCOPE

The scope covers response for all current line of businesses performed at PGS in the

event of any incident which contains a potential threat to disrupt business.

Definitions

For the purposes of this plan the following definitions will be used:

BCP Business Continuity Plan process.





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________________________________________________________________Disaster An incident/event, series of incidents/events, or set of circumstances that

disrupt normal business operating procedures.Emergency An incidentthat threatens human life, safety, health, property or the

environment if not controlled, contained or eliminated immediately.

Business Interruption An incidentthat threatens the delivery of products, services,

or commerce transactions.

Emerging Issues - Growing controversy or negative climates that threaten the

reputation, brand, organizational or financial stability of the Corporation.

Crisis A circumstance or situation that threatens to imminently alter or

fundamentally affect the way the PGS conducts business.

PERT PGS Emergency Response Team is group of people who will act for employee

and infrastructure safety incase of any event affecting office or business. Team

details in section 14.

BCP Core Team is group of people representing various business and support

functions at PGS who are responsible for this document and implementation of

recovery of business operation incase need arises due to unforeseen event disrupting

the business operation. As mentioned in Section 15.





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PGS - BusinessContinuity Plan

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Business Impact Analysis

Business Impact Analysis is conducted annually.Please refer to business unit wise Business Impact Analysis Documentsavailable separately with each Functional Heads and BCP Core team members.


Page 7 of 36This document contains information classified as non-restricted internal use only.

No part may be released externally without prior consent of the PGS.


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Section B: - Recognition

NotificationThe corporate notification process is outlined below.

Notification toSecurity

Security notice toEmergencyManagement

Quick ResponseTeam

Notification toaffected areas

Event

Basic Disaster Notification Process





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Notification to Security is calling the 515-247-SAFE number. BCPLeader (or Alternate Leader) will initiate this notification in case ofany event occurring.Another option is to call Tom Banse or Don Wells (numbers inCorporate BCP Team in section 19).





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General Recovery Issues

1. Based on the information received from reliable sources PERT Incidence controller(or alternate), BCP leaderA Contacts PGS Management and BCP Leader and if needed a meeting is

convened. These are fixed locations for meeting :

1. Primary Location 1: Lobby of the Taj Blue Diamond, Koregaon Park,Pune. In case this location is not accessible or available the BCP leaderwill inform meeting at alternate location.

2. Alternate Location 2: Caf coffee day, Fatima Nagar, Pune.Incase of change of meeting location due to unforeseen circumstancessame will be communicated.

B Calls the BCP Core team members - primary contacts (or alternates) and tellsthem:

The disaster declaration

Management Team location and phone number _____________________

PERT location and phone number ______________

Initial evaluation report

Deaths/injuries, if known

When/where the team will meet

C Calls the Corporate BCP team and lets them know where and when the PGSManagement Team and BCP Core team is meeting and details of the event.

2. The PGS Management team and BCP Core team will:A Review and update the following:

See bulleted list in Business Specific Recovery Issues (Section 8)

B Communicate status to the Corporate BCP contact Tom Banse basisassessment of A above

C At the request of the QRT, help evaluate/assess the damage ofequipment/furnishings and the contents of files, desks, etc. Pre-disasterinventory lists and instructions will be provided if this is necessary.

D Using the HR Staff List and Internal Business Contacts determine appropriatestaffing levels and establish schedules.

3. During the recovery period, the BCP Core Team members will coordinate thefollowing:





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A Daily status reports to the PGS Management Team and Corporate BCP Team.

B Summary and documentation of recovery activities

C The move back to the permanent work site, at the appropriate time.

4. Other tasks occurring concurrently during the recovery:A Damage Assessment (IT Infra Team and Facility & Administration)

B Equipment/Media Salvage (IT Infra Team and Facility & Administration)

C Equipment Procurement (Corporate Purchasing)





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Business Specific Recovery Issues

First Priority Concerns1. Identify who is filling the following roles:

Decision Maker Responsibility for decisions with respect to the event.The person filling this role will vary based on type of event.

Scribe Responsible for taking notes on our event response.

Communicator Responsible for communication of event tostakeholders like Internal Business Contacts, PERT and Corp BCP Team

Appropriate Communication to the employees.

2. Evaluate extent of disaster Initial impact to infrastructureReport from PGS IT Infrastructure Head and F&A Head in consultation withrespective service owners.

3. Identify communication needs.Whos been communicated to so far?Who needs to be communicated to?

4. Account for staff and report to PGS HR. This is done by HR Generalist primary(or alternate contact) part of BCP Core team.

Second Priority Concerns5. Monitor progress of recovery/transfer of critical mass of Businesses conducted

by PGS to Home Office.Monitor declaration of disaster by PGS BCP Core Team to determine time tofully activate recovery plans.

Third Priority Concerns6. Establish a meeting schedule of PGS BCP Core team with Home Office BCP

Business contacts for status updates.7. Establish communication schedule to stakeholders.





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Section C: - Reaction

Notification

Notification to PGS Security is by calling the 91.20.66214001number.




PGS Security isinformed about the

event.

PGS Security informsthe PERT Incidence

The BCP Leader informs thePGS Management Team and

Corporate BCP Team &

Notification toBCP LeaderBCP Core Team

Business Heads (ordesignate) to notify

to all internal

EventOccurs


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Enquiry Number to be configured & published.





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BCP Management Team

Management Leader BCP LeaderName: Lalit Vij Name: Girish AwachatAddress: F1 Clover Highland Address: 10-Sahajanand Society,

Off NIBM Road, Near Gandhi Bhawan,Kondhwa, Pune - 411028 Kothrud Pune - 411029

PrimaryHomePhone:

+912026837057 HomePhone:

+912025381418

Work Phone: +912066214025

AlternateHomePhone:

+912032663766 Cellular 1: +919860793911Cellular 2: +919850577329

WorkPhone:

+912066214010

Cellular 1: +919822557678BCP Alternate LeaderName: Sachin JadhavAddress:

HomePhone:Work Phone:Cellular 1:Cellular 2:





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Calling Checklist

Use this checklist when notifying staff of a disaster, along with the Calling Tree. TheCalling Tree will be located with representative from various business units in PGS BCPCore team.

NOTE: Do NOT discuss the situation with anyone other than the employee.

_____ Identify yourself

_____ Provide the employee with:

___ the current status.

___ if a team member, the location and phone number of the PERT.

___ Action to be taken (wait for further instructions or report to aspecified location.

___ emphasize the situation should NOT be publicized!

___ the phone number to call for status, +91206621xxxx.4004

___ TV and radio stations to listen to for public announcements.

_____ If the employee is not available:

___ ask if there is a phone number the employee can be reached at. Ifyes, call them. If not,

leave a number for them to call. Do NOT discuss the situation withthe person on the

phone.

___ if the phone is busy, keep trying. Break in on the line if necessary.

___ if there is an answering machine, leave a message for the employeeto call you.

___ if no one answers the phone, the BCP Core team will continue to tryto reach them.





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_____ Record all calls on the HR Staff List and any relevant details.





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Calling Tree IT App Dev

BCP Core TeamMember

Level 1 Contact Number Level 2

Kunal SShankar Mridha

Landline +912066214049

Mobile +919860606671

Atul DeshmukhLandline +912027273585

Mobile +919881091416

Abhijit DankeLandline +912025455724

Mobile +919822897802

Vivek TickooLandline

Mobile +919881150061

Vaishali GiriLandline

Mobile +919922068931

Abhik BSanjiv Jain

Landline

Mobile +919892546874

Nilotpal GuptaLandline

Mobile +919960203363

Makarand

Upasani

Landline

Mobile +919922424155

Rajeev AryaLandline

Mobile +919371063508

Milind PatilLandline

Mobile +919823142296

Vinay GhuleLandline

Mobile +919822254024

IT QA

BCP Core TeamMember


Rajesh PChandan Dudhal

Landline +912026822737Mobile +91 9881474739

Pradeep SaxenaLandline

Mobile +919850823745

Ganesh SharmaLandline

Mobile + 919970186879

Pooja Sachdeva Landline





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Mobile +91 9960027027Prasad V Parag

ChandratreyaLandline

Mobile +91 9975488826

Mandar GokarnLandline +9120 25465579Mobile +91 9822478486

Sumeet KulkarniLandline +9120 25389594

Mobile +91 9922990738

GayatriKhanchandani

Landline +91 9823107030

Mobile +91 9923099099

Salil PhanseLandline

Mobile +91 9422317410

Mohan Chavan

Landline

Mobile +919922440235 &

+91 9860274608

RIS

BCP Core TeamMember


Shibu TGurmeet K

Landline

Mobile +919823722991Geeta D

Landline

Mobile +919860003658

Sandip PLandline

Mobile +919890653655

Rajat KLandline

Mobile +919890667027

Ritu NayyarLandline

Mobile

Sheeba KhanLandline

Mobile

Health

BCP Core TeamMember


Keshuv TKanchan Rane

Landline

Mobile +919890163111

Pamel KaurLandline

Mobile +919881745245Jacob James Landline

Mobile +919822827959





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SukhwinderNarang LandlineMobile +919823419733

Support Functions

BCP Core TeamMember

Level 1Contact Number Level 2

Aditya Mishra SachinPimpodkar

Balaji Bidarkar

Shamita DeshpandeSanjeev Nawani

TanmoyMavinkurve

Girish AwachatSameer Thete

Jayant Kad

Priyanka MitraRonnie Dias

Moumita Gokhale

Level 2 onwards calling tree will be aligned to logical hierarchy. Incase ofunavailability of leader at any level the next level designate will take the

responsibility.

BCP Core Team

Department&

Function

Primary Contact Secondary Contact

ApplicationDevelopment

Name Kunal Sen NameWork +912066214046 Work Phone





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PhoneCellNumber

+919860922218 Cell Number

HomePhone

+912026824264 Home Phone

QualityAssurance

Name Rajesh Punjabi Name Chandan DudhalWorkPhone

+912066214068 Work Phone +912066214155

CellNumber

+919890245676 Cell Number +919881474739

HomePhone

+912065283301 Home Phone +9120

RIS Name Shibu Thomas Name Sandip PatraWorkPhone

+912066214042 Work Phone +912066214047

CellNumber

+919860008065 Cell Number +919890653655

HomePhone

+912026687293 Home Phone NA

Health Name Keshuv Tandon Name James Jacob

WorkPhone

+912066214000 Work Phone +912066214000

CellNumber

+919960431414 Cell Number +919822827959

HomePhone

Home Phone +912026802492

HR Name Priyanka Mitra NameWorkPhone

+912066214059 Work Phone

Cell

Number


HomePhone

Home Phone

Quality andMigration

Name ShamitaDeshpande

Name

WorkPhone

+912066214070 Work Phone

CellNumber


Home Home Phone





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Phone

Administration andFacilities

Name Girish Awachat Name Jayant KadWorkPhone

+912066214025 Work Phone +912066214061

CellNumber

+919850577329 Cell Number +9960139396

HomePhone

+912025381418 Home Phone +9422312880

Administration andFacilities

Name Name NAWorkPhone

Work Phone

CellNumber

Cell Number

HomePhone

Home Phone

ITInfrastructure

Name Aditya Mishra Name Sachin PimpodkarWorkPhone

+9120662 14024 Work Phone +912066214040

CellNumber

+919860793912 Cell Number +919890907922

HomePhone

+912026823032 Home Phone +9120





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PGS Emergency Response Team (PERT)

ERT Core Team Member Name Designation

Regular Substitute10:30-19:30 19:30- 00:00 10:30-19:30 19:30- 00:00GirishAwachat

AkhileshSunkle

Samir TheteSarangKhekale

IncidenceController

Naved Khan Ashish Apte Vamshikrishna Mekala

Arif Shaikh Floor Monitor6th Floor

(North Side)Jayant Kad

YogeshKadam

NeeleshSunkle

Sati ShankarFloor Monitor7th Floor

KrishnatPawar

SachinSuvarna

Chetan KKhaladkarNaresh

MaleSearchers 6th

Floor

RushikeshPanse

NARajeshKharat

NAMaleSearchers 7th

Floor

Aparna

DeshmukhPriya Nair

Anuradha

BodasAmita Khekale

FemaleSearchers 6th

Floor

Uma Sajip NANitashaMulik

NAFemaleSearchers 7th

Floor

Guru M Indranil M Ronnie Dias Shibu ThomasHead CountManager

Ajay Kamat Gurmeet Kalsi ERTCommunication

Anita Dutta, Shaikh Mujtaba & the Incidence Controllers ERT Fire

FightersPayal Jog Sachin Suvarna First Aid Team

02 per shiftSecurityPatrollingSupervisors

One Security Guard of G4S on all exits Exit Guards





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Section D: - Recovery

Function Recovery Approach

Function Name:

List of Project/Processes:

Sr.No.

Projects/Process Priority *

Point ofcontact

RecoveryStatus

Comments

1.

2.

3.

4.

5.

Please add rows to add more process.* Please prioritize your projects/processes for sequential recovery based onrecovery plans.

BUs will maintain this list with themselves.





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Staffing Requirement

Sr.No.

Business Unit CriticalSkills

required

Min. no. ofstaff required

Primary Alternate

1. IT App Dev BCP contacts 2 Kunal S Abhik B

2. Quality Assurance BCP contacts 2 Rajesh P Prasad V

3. RIS BCP contacts 2 Shibu T

4. Health BCP contacts 2 Keshuv T

5. HR BCP contacts 1 Priyanka M

6. Finance None Tanmoy M

7. Quality & Migration BCP contacts 1 Shamita D

8. Facilities & Admin BCP contacts 2 Girish A Jayant K

9. IT Infrastructure BCP contacts 1 Aditya M Sachin P

10.

As per current disaster recovery strategy in all the Business Cases, the work isbeing transferred to Home Office or some other alternate locations. Hence, nocritical staffing requirement at the site for operations.

Employee Relocation BU will identify on regular basis employees who wouldbe available to relocate to Des Moines/Pella area on a temporary basis duringthe recovery effort to ensure business continuity on Critical Projects.





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Vital Records & Documents

Department: PGS Business unitsCompletedBy:

PGS Business units Phone No.

Who has access torecall:

BU Heads

Descriptionof Document

or Record

Medium(Paper,

Fiche, Tape,Etc.)

Rating ofCriticality

(High,Medium,

Low)

Is aDuplicate

CopyMaintained?

Where is theDuplicate

Stored?

PGS RecoveryPlans

Paper, CD,Diskette

High Yes PGSManagement

Team and BCPCore team

All critical documents are available/stored in soft form. Backups are taken.





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Section E: - Restoration

Vendor List

Sr.No.

Product/Services

VendorName

ContactPerson

ContactNumber 1

ContactNumber 2

1 Recruitment

Services

EmmayHRServices

Limited

Jazmin Iraniassistant

manager /Fiona Rebelloseniorassociate

B:+91.20.6561.9

991/2/3/4/5

F:+91.20.4006.4

074 / D:+91.20.4000.6997/ M:+91.98507.77376

2 RecruitmentServices

Reis Staffing& HRServices

Neeraj MalikSr Consultant

Mobile - +9198203 51599

Tel :+91 02232922692, 02228780062www.reishr.com

3 Recruitment

Services

NSRPlacement

Services -Your Path ToSuccess

PrashantDikshit

Direct: 02040130318

Board: 02040130300, Fax

: 02040130388,Mobile:9960648444,[email protected],www.nsrplacements.com


iQuestConsultants

Anuya -Sr.TechnicalConsultant

Ph: 02026851932/26851942 (44)

Cell:9890167560


ManpowerServicesIndia Pvt. Ltd

Swapnil RodeConsultant /MaheshGosavi / AjitSali

T : +91 203048 1000,D : +91 203048 1019

F : +91 203048 1001/M :+91 [email protected]


MASSACCESS

TECHNOLOGI

Rajaram Phone : 044-42113424 / 5

Mobile : 0 -9444080888 /0-9381018050 /





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ES [email protected]

7 ReferenceCheck

FIRSTADVANTAGE

Sujet Parera Tel:+91-22-40697000

Fax: +91-22-56782585

8 LegalAdvisor

Amar Raut AmarRaut/SanjayPujari

9325095888 9373315036

9 PayrollProcessor HewittAssociates SajithaManoj/Souvik 9892547728 9900177069

10 SalaryAccount

Citi bank DhananjaySisla

9881464560 9822321972


FujitsuConsultingIndia Limited

MurliVenkatraman

9890900365 020-27690001

12 Computer

Systems

SHRO

SYSTEMSPVT.LTD

Seema 020-22399627

13 ComputerSystems

SOFTCELLTECHNOLOGI

ES LTD

0413-4206408

14 ComputerSystems

Soft Access 020-30923828 9822014277

15 SecurityServices

G4S SecurityServices

Uppal 020-25443702

16 Tea/Coffee vending

machine

TechnocratIndia

020-25536178

17 Tea/Coffee vendingmachine

SnapMarketing

Pvt.Ltd

9823012724 9823062724

18 Tea/Coffee vendingmachine

Conceptmarketing

9822442996 9226860709

19 Air Travel CarlsonWagonlitTravel

Manisha 020-26201074





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20 Meals MEGAMEALSHOSPITALITY&CTR P.L

020-26342797

21 Meals SanskrutiFoods

9371841345

22 Furniture& Fittings

NAMRATASEATING

COMFORTS

9822522501

23 Furniture& Fittings

Cubicals 'NFurniture

020-24331127

24 Water Sai TechEngineers

9890010014

25 Stationary Colorcraft Faisal 9823792928

26 Stationary VenusTraders

020-26055406 020-25535757,ext-136

27 CarTravels

Travel timeCar Rental

020-25899660

28 ElectronicGoods

MAHARASHTRA

ELECTRONICS CORP

020-26347681

29 ElectronicConsumables

A-1 VenusEnterprises 020-24475230 9422001352

30 ElectronicConsumables

RJ SALESCORPORATIO

N

9890084888

31 Employeetravels

WINGSTRAVELS

020-26634618

32 UPS &Inverter

Shah & Co 020-24432367 9890902460

33 UPS &Inverter

V Tech PowerSystems

020-66207161

34 NetworkCabling

FlairTechnologies

Pvt. Ltd.

020-25460646





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Corporate BCP Team

Primary Contact:Name Tom BanseWork Phone: - +1 (515) 246-7059Cell Number: - +1 (515) 988-1123Home Phone: - +1 (515) 987-1852

Secondary Contact:Name Don WellsWork Phone: - +1 (515) 246-7023Cell Number: - +1 (515) 771-2388Home Phone: - +1 (515) 953-5650





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Internal Business Contact

Department&

Function

Primary Contact Secondary Contact

ISBCP contact

Name Mia Arter Name Phil GionetWorkPhone

001515-247-5053 Work Phone 001515-247-7923

CellNumber

001515-770-4616 Cell Number 001515-996-2934

HomePhone

001515-994-3144 Home Phone 001515-556-4353

RISBCP contact

Name Robin Saathoff Name Laurie JohnsonWorkPhone

001641-421-4866 Work Phone 001641-421-4657

CellNumber

Cell Number

Home

Phone

Home Phone

HealthBCP contact

Name Cindy Pool Name Wayne EllisWorkPhone

001719-548-4315 Work Phone 001515-247-6342

CellNumber

Cell Number 001515-771-1701

HomePhone

Home Phone

IT ApplicationDevelopmentBCP contact

Name Steve Terlouw NameWorkPhone

001641-628-2111 Work Phone

CellNumber

001515-7790458 Cell Number

HomePhone

001641-628-4314 Home Phone

IT QABCP contact

Name Regina Lowery NameWorkPhone

001641-628-2111 Work Phone

CellNumber

001515-988-5076 Cell Number





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HomePhone 001641-620-1413 Home Phone

CorporateServicesBCP contact

Name Jed Fisk NameWorkPhone

001515-247-6543 Work Phone

CellNumber

001515-554-7667 Cell Number

HomePhone

001515-2247666 Home Phone

StrategicSourcingBCP contact

Name Jan Becker NameWorkPhone

001515-248-3897 Work Phone

CellNumber

001515-210-1610 Cell Number

HomePhone

001515-961-0528 Home Phone





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Section F: - Return To Normal

PGS BCP Planning Team

1. Aditya Mishra 2. Girish AwachatF-205, Daffodils, 10-Sahajanand Society,Magarpatta City, Near Gandhi Bhawan,Pune - 411028 Kothrud Pune - 411029Home

Phone:

+912026823032 Home Phone: +912025381418

WorkPhone:

+912066214024 Work Phone: +912066214025

Cellular: +919860793912 Cellular: +919860793911

3. Shamita Deshpande 4. Jayant Kad502, Sunshree Gold, NIBM Road, JPs Nest ,Plot No.15 B,Shajiraje Hsg.

Society ,Bhosalenagar,HadapsarKondhwa, Pune 411028. Hadapsar,Pune-411028HomePhone:

+912026851922 Home Phone: +91 20 66214061

WorkPhone: +912066214070 Work Phone: +919960139396

Cellular: +919850076514 Cellular: +91 9422312880

During the recovery, the Continuity Planning Unit:

1. Leads the PGS Emergency Response Team (PERT).

2. Keeps Senior Management informed.

3. Acts as an advisor to all teams, as required in consultation with Corporate

4. Assures unforeseen requirements are satisfied.





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Employee Communication Scenario

There are two possible scenarios from employees perspective when disasterstrikes.

a) Employees are in office

PERT will take a lead to look after safety of each and every employeepresent in office. Depending on situation make appropriate arrangementto reach them their home safely.

b) Employees are not in office

In this situation BCP Core team along with PERT will work tocommunicate to all employees and then automated communicationsystem will be updated for employees to get the appropriate informationupdate on the developments.





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Status Report

Send to:

Every recovery team member completes this form to document his or her activitiesduring the recovery period. Complete all requested information for ease of monitoringthe recovery progress. The Quick Response Team uses this information for briefings toexecutive management and analysis of the recovery once normal operations arerestored.

Team Name: PGS BCP CoreTeam

Alternate Work SiteLocation:

Name: Title:PhoneNumber:

Function:

Date/Time:

Accomplishments/Problems/Comments:





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Sent to all Internal Business Contacts listed in Section 19.