business continuity planning - east sussex · business continuity planning zfocuses on an...
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Business Continuity Planning
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What if…………
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Why do we need BC plans?
80% of businesses without BC plans that are affected by a major incident close within 18 months. 90% of businesses that lose data from a disaster are forced to shut within 2 years.Voluntary and Public sector organisations will find it difficult to function in the event of an incident
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Local Authority duties (Civil Contingencies Act 2004)
Create plans (BCP) to:– Continue to perform functions– Continue civil protection
Exercise PlansPublish PlansRegularly review and maintainTraining of staffPromote Business Continuity
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How prepared are you?
How well is your organisation prepared for internal or external emergency situations?• Do you consult with relevant emergency agencies • Do you have Business Continuity plans in place• Have your plans have been exercised, lessons
learned and personnel trained• Do your staff know what to do and are they briefed
on business continuity
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What is Business Continuity?
Emergency Planning?Crisis management?Risk Management?Something else?
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Business Continuity Planning
Focuses on an organisations response to an emergency that impacts upon its OWN RESOURCES & its ability to deliver its OWN SERVICES. Puts in place business continuity plans to ensure an organisation is prepared to continue to perform its functions in the event of an emergency.
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Business Continuity Planning
It IS about restoring normality within your organisation following an incidentIt is NOT about dealing with an external emergency that your organisation may need to support, although this may have a knock on effect
So what might affect you?
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Typical events
Flooded premises or areasStructural damage to buildings or fireSupport of an emergencyAccess denied by emergency servicesLoss of significant numbers or key skilled staffLoss of IT or TelecomsLoss of electrical power or heating fuel
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Business Continuity Processes
Test /Feedback Business changes
Risk Analysis
Business Continuity Corporate / Departmental Plans, Develop culture
Testby function/location/division
Business Impact Assessment
Steering group -
prioritise critical
services
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What are Critical Services or Functions ?
Loss would result in – Serious harm or hardship to service users– Serious legal consequences (incl. contractual breach) – Significant financial loss / penalties– Significant harm or hardship to staff or the public– Significant damage to reputation / goodwill
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What is important to your business?
What resources do you need to keep you going?People – Individuals? Skills? How many?Accommodation – How much? Special requirements?Stock/Equipment – What? How many?Info / IT / Data needs – What databases? What applications?
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What should be in a plan?
Plans can be generic or specific and should include:Reason for the plan
– Risk analysis – Recovery objectives
Management ControlActions and alerts
– What needs to be done and by whomHow the BC event is managed and plan activatedProcedures and processesPersonnel
Supporting information and call out / task lists
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And if the worst happens?
IMPACT EvaluationAssess damage, review critical services
Communicate!Let everybody know
Enact (BC) Recovery Plan!Begin the return to operation
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Recovery – the first few days
Convene responder teamAssess what has happenedReview critical servicesRedirect / reallocate staffActivate alternative sitesRestore services, IT systems and TelecomsCheck new operation and staffingInform customers and suppliers
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Return to operation
The fewer surprises, the quicker the recoveryPlan and inform in advance Review progress regularlyRank your services in order of returnPhased return – 1 day, 7 days, 4 weeks?Remember the effect on your staff!Review and amend plans
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And finally….embedding!
Management ownershipBC Champion and teamRegular review of plansAuditBuild a resilience cultureTrain and test regularly
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Any questions?
Sussex Local Authority Emergency Planning Group
The Sussex Local Authority Emergency Planning Group consistsof representatives from East and West Sussex County, Brighton andHove City and District/Borough Councils. Its role is to promote Local AuthorityEmergency Planning in accordance with the Civil ContingenciesAct guidance and regulations and it is committed topromoting Business Continuity.