business culture of

8/3/2019 Business Culture Of

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Presented by

Rhucha Gadekar - 14

Delaviz Gazder - 15

Roshni Nambiar - 34

Ravindra Potdar - 41Devanshi Shah - 52

Under the guidance of :

Prof. Minu Mehta


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COUNTRIES IN

EASTERN EUROPE Russia Czech Republic Poland

Hungary Romania Moldova Croatia

Lithuania Latvia Estonia Slovenia

Slovakia Bulgaria Ukraine

Belarus Serbia Montenegro Bosnia

Herzegovina Albania Kosovo Macedonia


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LANGUAGES SPOKENRussian

Czech

Polish

Hungarian

Romanian

Moldavian

Croatian

Lithuanian

Latvian

Estonian

Italian

Slovakian Bulgarian

Ukrainian

Serbian

Bosnian

Albanian


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FAMILY STRUCTURE

Family : Centre of Social Structure

Hierarchical Society

Privacy Please


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Diversity All countries indigenous and do not share history orculture.

Speak lots of different languages and dialects withinthem.

Have different religious cultures and practices.

Developed different business practices based ondiverse economic histories.


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WORKPLACE ATMOSPHERE

Less emphasis on small talk and pleasantries.

Stick with social circles and small business groupstheyve known.

Compliments are sometimes received with suspicion ifthey come from strangers.

It's often best to keep work and socializing separate,unless the other person makes the offer.


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Greetings & Etiquette

Very Formal. Less likely to address on first name basis unlessthey have met several times.

Less emphasis on small talk and pleasantries.

Use of the Title and family name even after years of business.

The standard way to greet someone is with a handshake and eyecontact.

It is a business faux pas to refuse food and drink when offered.


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WHAT TO WEAR??? Ladies generally wear skirts, jackets and scarves

Simple jewelry are acceptable for women

Gents wear shirts and ties

Black is always appropriate, also neutrals-beige, gray,white, brown and blue

Try and have as many layers of clothes as possible


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GENDER ROLES

Women accounts for large percentage of workforce

Women lag slightly behind men in education, salary

and status Men are chivalrous towards women

Women greet associates with a handshake just as mendo


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MeetingsAlthough punctuality is valued in all countries, in

Eastern Europe it is imperative.

There are exceptions. Eg. Russia. Hierarchy is very important. Seating is arranged to

match the Position.

It can be helpful to bring along a translator to be

certain about the terms of your business deal.


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Gifting Odd number of flowers in a bouquet because even

numbers are given in mourning.

Certain flowers--usually those associated withfunerals--should not be given as gifts.

e.g Carnations.

When to open a gift

Ukraine wait until later.Lithuania & Bulgaria soon as received.


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BUSINESS SCENE

Eastern Europe should not be viewed as a single entity.

Broadly grouped into three tiers:

1. Maturing markets

2. Rising markets

3.Developing markets

Traditional best countries may no longer be thebest opportunities for business expansion.


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COUNTRY CHARACTERISTICS

Sourcing Focus1. A (relatively) large population & labor force

2. Reasonably low wages

3. An uneducated workforce for low-end manufacturing

Sales Focus

1. A small population, which disqualifies many types of

manufacturing2. High levels of disposable income, & likewise relatively

high labor costs


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COUNTRY CHARACTERISTICS

Combined Focus

1. An educated workforce for high-end manufacturing

and R&D2. A large population

3. High levels of disposable income

4. Medium to high wages

5. Developed infrastructure

6. Transparent or improving government conditions


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DEVELOPMENT PATTERN Ripe for growth

Entering the EU

Evolving into developing countries Emerging opportunities


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People talk about EasternEurope as if it were a

homogenous set of countries.The only thing that unites it as

a region, besides geography, ismany countries fast growth.


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THANK YOU

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