business digitalization in the p2p process...november 12-14, 2017 bellagio resort & casino, las...
TRANSCRIPT
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
BUSINESS DIGITALIZATION IN THE P2P PROCESS
Presented by Mark Uranza
Technical Partner Manager
Artsyl Technologies
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Introductions/Overview
• What is Business Digitization?
• Operational challenges for data- and document-dependent processes
• Technology opportunities for innovation and greater efficiency
• The Focus on Finance
• AP as the poster child for automation
• Business Process Automation as a strategic, competitive advantage
• O2C and Other Automation Opportunities
Agenda
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Established 2002
50+ Employees
US, Tampa
Canada, Toronto
Ukraine, Kiev
Product localization
in English, French, Spanish, German, Russian
(OCR supports over 100 languages
including Asian and Arabic)
Five plus years
of ERP specific
Integration
experience
Global partner network
Channel-oriented go to market strategy
Flagship product
docAlpha V5.0
introduced 2009
SP4 updated August 2017
24 hour product support
Company Overview
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
ARTSYL TECHNOLOGY
Our solutions are built on the Microsoft technology stack • .NET framework • Services Oriented Architecture • Client-Server or Cloud deployment • HTML5 plug and play web stations • Open .NET API for common integration
and customization
We provide Document-based
Process Automation
Intelligent Document Capture,
Classification, Data Extraction,
Routing, Validation, Approval,
Workflow, Export and Reporting
docAlpha Digital Transformation Platform
Apps InvoiceAction
OrderAction
ClaimAction
+ any data/document-driven process
BUSINESS DIGITIZATION DEFINED
Business Digitization is the process of Anticipating and Staying Ahead of
Customer* Expectations
*Client/Partner/Vendor/Employer/Stakeholder
Leaders Set the Bar
• Amazon, Apple, Google, Netflix have defined our expectations for convenience and customer service
• Leading companies focus on RAISING the bar
• These expectations have extended from our experiences as consumers to our expectations at work
Technology is NOT the Driver
• Business Digitization is Driven By the Customer’s Needs
– Swift, efficient product delivery
– Real time access to data
– 24x7 Self Service
• As Consumers AND as Employees, we ALL want that level of choice, convenience and flexibility
Eliminate the Obstacles to the INSTANT and IMMEDIATE
• Repetitive, manual tasks
• Inaccessible data
• Unmonitored processes
OPERATIONAL CHALLENGES Why aren’t we already doing this today????
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Because it’s HARD!
Source: AIIM 2016 Survey
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
The GOOD news is there are BENEFITS!
Source: PEX Network
BUSINESS DIGITIZATION TECHNOLOGIES AND OPPORTUNITIES
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
– Robotic Process Automation (RPA)
– Intelligent Capture
– Workflow Automation
Some Technology Trends Driving Digital Transformation
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Robotic Process Automation
Focuses on routine, repeatable task automation Allows task-oriented employees to focus on process Allows companies to scale operations quickly & efficiently
Source: OmPrompt
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Tackles the biggest digital transformation bottleneck
• Converts “unstructured” data into structured information
– Documents>Data ; Invoices>Transaction Information
– RPA injects flexibility into intelligent capture
• Validates data via logical algorithms & external system references
• Eliminates manual data entry, reduces errors
Intelligent Capture
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Why Intelligent Captures is Important
Unstructured data is the FASTEST GROWING source of “Big Data”
Source: Dataversity Poll
More than 90% of the World’s Data is Unstructured (Source: Rose Technologies)
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Disparate Data and Document Systems • Dispersed operations and disparate locations • Lack of Data and Process Visibility • Inefficient, Manual Processes
– Document classification/handling/indexing – Transaction approval routing / monitoring – Transaction data entry & validation – Exception handling
Why Business Digitization is Hard for Finance?
Finance and Business Digitization
What is the potential impact of INSTANT access to information to your finance operations?
– Efficiency gains
– Added cost savings opportunities
– Cash flow / other KPI control
– Greater agility, better decision making
ACCOUNTS PAYABLE: THE POSTER CHILD FOR PROCESS AUTOMATION
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• High volume/velocity of transactions
• High volume of unstructured data
• Multiple channels for invoice receipt
• Well-understood & defined process
• Low risk, Fast ROI
Why Accounts Payable?
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Overcoming the Learning Curve
Source: PEX Network
Most companies consider their AP automation to be “immature”….
…those that have automated have experience fast, tangible benefits
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
“What is your average fully loaded cost to produce an invoice?”
The true cost of manual AP processes
• Source: PayStream Advisors’ 2014 Invoice Workflow Automation Report | Q4 2014
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Paper Based AP is Expensive
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
www.artsyl-tech.com
Full Automation Delivers Fast ROI
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
“How often is your organization able to capture early payment discounts available?”
Early Pay Discounts Are An Untapped Opportunity
• Source: PayStream Advisors’ 2015 AP & Working Capital Report | Q2 2015
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
What’s the benefit? Instant, Accurate, Intelligence
Source: AIIM 2016 Survey
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• According to AIIM 61% of organizations surveyed reported a payback period of 12 months or less for AP Automation projects
• 20% of the companies reported a payback in as little as 6 months
• Many respondents reported invoice cost reductions of 50% or more when automation was fully implemented
Results
CASE STUDY: LEATHERMAN TOOL GROUP
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Need
• Achieve better visibility and control over AP processes
• Automate and streamline AP invoice capture, AP data entry, routing, approval and ERP transaction creation
• Integration with Microsoft Dynamics AX
Challenges
• 3-person AP team
• 80K invoices/year
• 2,000 vendors
• 10,000 payments
Case Study: AP Automation Leatherman Tool Group
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
Results
• Accurate automatic sorting, filing and indexing of delivery documents with same staff
• Automatic matching of purchase orders, quotes and invoices
• Scalability to handle international expansion
Case Study: AP Automation Leatherman Tool Group
AP AS A SPRINGBOARD FOR OPERATIONAL EXCELLENCE
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Build a foundation for BPA with AP
• Establish a business case with clear KPIs/ROI
• Choose systems and technologies that are flexible enough to support ANY process
• Create a framework for defining and optimizing ANY process in your organization
A Win for your Organization
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Customer Sales Orders / Order to Cash (O2C)
• Checks / Remittances
• Human Resources
• Travel Expense
Beyond AP…
Why Automate Sales Order Processing?
19%
19%
21%
29%
29%
67%
0% 10% 20% 30% 40% 50% 60% 70%
Percentage of Respondents, n = 140
Customer pressure to extend payment terms
Rising cost of servicing major customers
Inability to accurately forecast cash flows
Customer demand to improve service levels
Risk of customer non-payment or default
Pressure to reduce overall costs
Source: Aberdeen Group
Sales Order Automation->Cash Improvement
30%
34%
35%
36%
42%
54%
0% 10% 20% 30% 40% 50% 60%
Percentage of Respondents, n = 140
Manage credit risk, losses from bad debt, and
collections expense
Improve transaction efficiency
Reduce 'customer-to-cash' or 'order-to-cash'
cycle
Reduce receivables processing cost/time
Improve cash flow forecasting/guidance
Reduce Days Sales Outstanding (DSO)
Source: Aberdeen Group
November 12-14, 2017
Bellagio Resort & Casino, Las Vegas
• Transform documents and files into data instantly to eliminate
manual data entry • Apply business rules to automatically route documents for approval • Gain control and visibility over processes while reducing cycle times • Dramatically reduce costs while boosting scalability • Create end-to-end automated processes that make the most of ERP
and document management system functionality • Make the MOST of the talents and skills of your staff members—
automate the routine while focusing on operational excellence
Why Digital Transformation Technology?
THANK YOU! Q&A
Visit Artsyl in Booth 310 for a Demo of our Business Digitization Platform Visit Us Online at www.artsyltech.com Call (905) 326-0676 or (301) 525-5405 Email [email protected]