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November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical Partner Manager Artsyl Technologies

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Page 1: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

BUSINESS DIGITALIZATION IN THE P2P PROCESS

Presented by Mark Uranza

Technical Partner Manager

Artsyl Technologies

Page 2: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Introductions/Overview

• What is Business Digitization?

• Operational challenges for data- and document-dependent processes

• Technology opportunities for innovation and greater efficiency

• The Focus on Finance

• AP as the poster child for automation

• Business Process Automation as a strategic, competitive advantage

• O2C and Other Automation Opportunities

Agenda

Page 3: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Established 2002

50+ Employees

US, Tampa

Canada, Toronto

Ukraine, Kiev

Product localization

in English, French, Spanish, German, Russian

(OCR supports over 100 languages

including Asian and Arabic)

Five plus years

of ERP specific

Integration

experience

Global partner network

Channel-oriented go to market strategy

Flagship product

docAlpha V5.0

introduced 2009

SP4 updated August 2017

24 hour product support

Company Overview

Page 4: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

ARTSYL TECHNOLOGY

Our solutions are built on the Microsoft technology stack • .NET framework • Services Oriented Architecture • Client-Server or Cloud deployment • HTML5 plug and play web stations • Open .NET API for common integration

and customization

We provide Document-based

Process Automation

Intelligent Document Capture,

Classification, Data Extraction,

Routing, Validation, Approval,

Workflow, Export and Reporting

docAlpha Digital Transformation Platform

Apps InvoiceAction

OrderAction

ClaimAction

+ any data/document-driven process

Page 5: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

BUSINESS DIGITIZATION DEFINED

Page 6: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Business Digitization is the process of Anticipating and Staying Ahead of

Customer* Expectations

*Client/Partner/Vendor/Employer/Stakeholder

Page 7: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Leaders Set the Bar

• Amazon, Apple, Google, Netflix have defined our expectations for convenience and customer service

• Leading companies focus on RAISING the bar

• These expectations have extended from our experiences as consumers to our expectations at work

Page 8: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Technology is NOT the Driver

• Business Digitization is Driven By the Customer’s Needs

– Swift, efficient product delivery

– Real time access to data

– 24x7 Self Service

• As Consumers AND as Employees, we ALL want that level of choice, convenience and flexibility

Page 9: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Eliminate the Obstacles to the INSTANT and IMMEDIATE

• Repetitive, manual tasks

• Inaccessible data

• Unmonitored processes

Page 10: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

OPERATIONAL CHALLENGES Why aren’t we already doing this today????

Page 11: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Because it’s HARD!

Source: AIIM 2016 Survey

Page 12: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

The GOOD news is there are BENEFITS!

Source: PEX Network

Page 13: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

BUSINESS DIGITIZATION TECHNOLOGIES AND OPPORTUNITIES

Page 14: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

– Robotic Process Automation (RPA)

– Intelligent Capture

– Workflow Automation

Some Technology Trends Driving Digital Transformation

Page 15: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Robotic Process Automation

Focuses on routine, repeatable task automation Allows task-oriented employees to focus on process Allows companies to scale operations quickly & efficiently

Source: OmPrompt

Page 16: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Tackles the biggest digital transformation bottleneck

• Converts “unstructured” data into structured information

– Documents>Data ; Invoices>Transaction Information

– RPA injects flexibility into intelligent capture

• Validates data via logical algorithms & external system references

• Eliminates manual data entry, reduces errors

Intelligent Capture

Page 17: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Why Intelligent Captures is Important

Unstructured data is the FASTEST GROWING source of “Big Data”

Source: Dataversity Poll

More than 90% of the World’s Data is Unstructured (Source: Rose Technologies)

Page 18: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Disparate Data and Document Systems • Dispersed operations and disparate locations • Lack of Data and Process Visibility • Inefficient, Manual Processes

– Document classification/handling/indexing – Transaction approval routing / monitoring – Transaction data entry & validation – Exception handling

Why Business Digitization is Hard for Finance?

Page 19: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Finance and Business Digitization

What is the potential impact of INSTANT access to information to your finance operations?

– Efficiency gains

– Added cost savings opportunities

– Cash flow / other KPI control

– Greater agility, better decision making

Page 20: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

ACCOUNTS PAYABLE: THE POSTER CHILD FOR PROCESS AUTOMATION

Page 21: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• High volume/velocity of transactions

• High volume of unstructured data

• Multiple channels for invoice receipt

• Well-understood & defined process

• Low risk, Fast ROI

Why Accounts Payable?

Page 22: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Overcoming the Learning Curve

Source: PEX Network

Most companies consider their AP automation to be “immature”….

…those that have automated have experience fast, tangible benefits

Page 23: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

“What is your average fully loaded cost to produce an invoice?”

The true cost of manual AP processes

• Source: PayStream Advisors’ 2014 Invoice Workflow Automation Report | Q4 2014

Page 24: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Paper Based AP is Expensive

Page 25: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

www.artsyl-tech.com

Full Automation Delivers Fast ROI

Page 26: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

“How often is your organization able to capture early payment discounts available?”

Early Pay Discounts Are An Untapped Opportunity

• Source: PayStream Advisors’ 2015 AP & Working Capital Report | Q2 2015

Page 27: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

What’s the benefit? Instant, Accurate, Intelligence

Source: AIIM 2016 Survey

Page 28: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• According to AIIM 61% of organizations surveyed reported a payback period of 12 months or less for AP Automation projects

• 20% of the companies reported a payback in as little as 6 months

• Many respondents reported invoice cost reductions of 50% or more when automation was fully implemented

Results

Page 29: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

CASE STUDY: LEATHERMAN TOOL GROUP

Page 30: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Need

• Achieve better visibility and control over AP processes

• Automate and streamline AP invoice capture, AP data entry, routing, approval and ERP transaction creation

• Integration with Microsoft Dynamics AX

Challenges

• 3-person AP team

• 80K invoices/year

• 2,000 vendors

• 10,000 payments

Case Study: AP Automation Leatherman Tool Group

Page 31: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

Results

• Accurate automatic sorting, filing and indexing of delivery documents with same staff

• Automatic matching of purchase orders, quotes and invoices

• Scalability to handle international expansion

Case Study: AP Automation Leatherman Tool Group

Page 32: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

AP AS A SPRINGBOARD FOR OPERATIONAL EXCELLENCE

Page 33: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Build a foundation for BPA with AP

• Establish a business case with clear KPIs/ROI

• Choose systems and technologies that are flexible enough to support ANY process

• Create a framework for defining and optimizing ANY process in your organization

A Win for your Organization

Page 34: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Customer Sales Orders / Order to Cash (O2C)

• Checks / Remittances

• Human Resources

• Travel Expense

Beyond AP…

Page 35: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Why Automate Sales Order Processing?

19%

19%

21%

29%

29%

67%

0% 10% 20% 30% 40% 50% 60% 70%

Percentage of Respondents, n = 140

Customer pressure to extend payment terms

Rising cost of servicing major customers

Inability to accurately forecast cash flows

Customer demand to improve service levels

Risk of customer non-payment or default

Pressure to reduce overall costs

Source: Aberdeen Group

Page 36: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

Sales Order Automation->Cash Improvement

30%

34%

35%

36%

42%

54%

0% 10% 20% 30% 40% 50% 60%

Percentage of Respondents, n = 140

Manage credit risk, losses from bad debt, and

collections expense

Improve transaction efficiency

Reduce 'customer-to-cash' or 'order-to-cash'

cycle

Reduce receivables processing cost/time

Improve cash flow forecasting/guidance

Reduce Days Sales Outstanding (DSO)

Source: Aberdeen Group

Page 37: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

November 12-14, 2017

Bellagio Resort & Casino, Las Vegas

• Transform documents and files into data instantly to eliminate

manual data entry • Apply business rules to automatically route documents for approval • Gain control and visibility over processes while reducing cycle times • Dramatically reduce costs while boosting scalability • Create end-to-end automated processes that make the most of ERP

and document management system functionality • Make the MOST of the talents and skills of your staff members—

automate the routine while focusing on operational excellence

Why Digital Transformation Technology?

Page 38: BUSINESS DIGITALIZATION IN THE P2P PROCESS...November 12-14, 2017 Bellagio Resort & Casino, Las Vegas BUSINESS DIGITALIZATION IN THE P2P PROCESS Presented by Mark Uranza Technical

THANK YOU! Q&A

Visit Artsyl in Booth 310 for a Demo of our Business Digitization Platform Visit Us Online at www.artsyltech.com Call (905) 326-0676 or (301) 525-5405 Email [email protected]