business english: questions
DESCRIPTION
How to ask and handle questions in a business meetingsTRANSCRIPT
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ASKING QUESTIONSHow to ask questions in business meetings
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DO PEOPLE UNDERSTAND?
• Do you follow me?
• Am I making myself clear?
• Do you see what I mean?
• Are you still with me?
• Do you get what I’m saying?
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MORE INFORMATION
• Could you say a little more about that, please?
• Would you elaborate on that a little?
• Could you go into a little more detail about that, please?
• Can you give an example of what you’re saying?
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CLARIFICATION
• What exactly are you trying to say?
• What are you trying to say exactly?
• What do you think is the main take-away from this?
• Why do you feel this is important?
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YOU WANT IT REPEATED
• I’m sorry, I missed that. Could you repeat it, please?
• I’m not sure I follow. Could you go over that point again, please?
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QUESTIONSTypes of questions used in business meetings
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CLOSED QUESTIONS
• When the answer is either Yes or No
• Do you plan to complete the report [by the end of the month]?
• Is this report based on the latest data?
• Did you check with the [accounting manager]?
• Are you going to let the [accounting manager] know?
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OPEN QUESTIONS
• Used to get a longer, more detailed answer
• Could you tell me where I can [download the document]?
• Could you inform me about [the best practices]?
• Could you explain what’s in the report?
• I’d be interested to know where you got that information.
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LEADING QUESTIONS
• Encouraging people to talk
• Shouldn’t we discuss the results from the latest report?
• Can we talk about the results of the metrics analysis?
• What’s up next?
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