business habits changing ict innovations - a nordic perspective
DESCRIPTION
Business habits changing ICT innovations - a Nordic perspective. ”Connect Kazakhstan” Eurasian ICT Forum Astana, 22 May 2012 Niklas Henricson Vice President, Head of Communications TeliaSonera Business Services. Europe’s 5th operator 172 million customers Net sales 104 billion SEK. - PowerPoint PPT PresentationTRANSCRIPT
Business habits changing ICT innovations- a Nordic perspective
”Connect Kazakhstan” Eurasian ICT Forum
Astana, 22 May 2012
Niklas Henricson
Vice President, Head of Communications
TeliaSonera Business Services
• Europe’s 5th operator• 172 million customers• Net sales 104 billion SEK
• 28 000 employees• HQ in Stockholm• Founded in 1853
NETWORKED READINESS INDEX
1. Sweden
2. Singapore
3. Finland
4. Denmark
5. Switzerland
6. Netherlands
7. Norway
8. US
9. Canada
10. UK
Global ICT ranking 2012
3
The case of SwedenTelecoms liberalization – among the first in Europe
4
1
2
3
4
5 Cold & remote country…
Co-op between Ericsson and TeliaSonera
Computer tax deduction
Early adopters
There are areas where There are areas where we don’t perform as we don’t perform as good and where we good and where we need to improve. This need to improve. This includes includes IT-usage in IT-usage in schoolsschools, within , within health health care care and among smaller and among smaller companiescompanies. .
5 ””Anna-Karin HattAnna-Karin HattMinister for Energy & ITMinister for Energy & IT
What’s next?
How ”smart” is Sweden?
6
V I R T U A L M E E T I N G S
M O B I L E W O R K I N G
C U S T O M E RS E R V I C E
D O C U M E N TS H A R I N G
S O C I A LM E D I A
Index 2012: 39
Index 2011: 38
Target index: 70
7
1980 1990 2000 2010 2012
4th generation Information society
COMPUTERS INTERNET MOBILITY SMART, SOCIAL, INSTANT & CONSTANT
BILLION MOBILE WEBUSERS
MILLION SMART PHONES SOLD
BILLION FACEBOOK USERS
THOUSAND APPS
BUSINESSACCESS
ENTERPRISETELEPHONY PLATFORMS
ATTENDANCE
DIRECTORY
CHAT
VPN
SECURITY
ENTERPRISEDATA
STORAGE
INTRANET
ENTERPRISEVIDEO & MEETING
SERVICESENTERPRISE
PAYMENTS
APPLICATIONS
ENTERPRISEDEVICES
STORAGE
WEB
PUBLIC VIDEO & CHAT
iCLOUD, DROPBOX, GMAIL
HOME ACCESS
PERSONAL DEVICES
O F
F I
C E
H O
M E
B Y O BI N N O V A T I O N
Business habits changing ICT innovations orICT innovations changing business habits?
NETWORK ACCESS (Fiber, xDSL, 4G, 3G etc)
Next phase of innovation
Restricted. 9
TECHNOLOGYPROCESSES
CULTURE & PEOPLE
INNOVATIONBY
BYOB
Thank you.