business information management supportedby
TRANSCRIPT
Business information management
supported by
BiSL® is a registered trademark of the ASL BiSL Foundation
Seriously?
Hey, why are you taking my RV?
You have 3 means of transportation and you are using
the RV just 3 weeks a year. So you don’t really need it..
We from the Garage are always here to
help you!
Seriously!
If you were the business manager,would you let your (internal or external) IT
supplier decide which applications yourbusiness should use?
Seriously?
We from the Garage are always here to
help you!
STOP!You are not allowed to use this car for trips
less then 5 miles.
Seriously!
If you were the business managerwould you let IT decide how your
business should use your applications?
Seriously?
We from the Garage are always here to help
you!
It only cost an extra 400 dollars.
We have serviced your car and added a DVD screen…
We thought that it would be nice for the kids.
Seriously!
If you were the business managerwould you let IT decide how your IT
budget is being used?
Who decides
• Whether or not your son can use the car to go to the movies with his girlfriend?
• If and when you buy a new car?• Which model your next car will be and which
features it will have?• Whether or not it is allowed to smoke in your
car?• …
Business or IT?
• Business should be in the lead• Business should have the budget• Business should manage the demand
And IT is the supplier (whether internal or external)
So…
The business needs to act as a sponsor, which means:
• manage its IT budget • know and formulate its needs now and tomorrow• select its IT suppliers• formulate assignments• accept delivery• instruct and support its users
And that’s what we call
Business Information Management
Growing importance of BIM
Growing importance of governance from a business point of view, as a result of:
Growing importance of IT for the business process
Growing information exchange between organizations(value chains)
Compliance being a top issue (in- and externalregulations like SOX)
IT being outsourced and off-shored more often…
§ knowing the business and the users
§ knowing the working methods of the users
§ communicating (in thinking and speaking) in business terms
§ knowing the IT world sufficiently (possibilitiesand quality of the solutions)
§ bridging the gap between business and IT
BIM: the conditions
Business Information Services Library – BiSL Framework
Planning and resource management
Financialmanagement
Demandmanagement
Contract Management
Operationalsupplier
management
Business datamanagement
End usersupport
Informationcoordination
Use management cluster Functionality management cluster
Specifyinformation
requirements
Designnon-automated
Information systems
Prepare transition
Review and testing
Establishbusiness
process devel.
Informationstrategy cluster
Strategicsupplier
management
Strategic information
partnerManagement
I-organizationstrategy
Strategicuser
relationshipmanagement
I-organizationStrategy cluster
InformationLifecycle
Management
EstablishInformation chain
developments
Establishtechnologicaldevelopments
Changemanage-
ment
Transition management
InformationPortfolio
Management
Strategic processes
Management processes
Operational processes
Operationalsupplier
management
Businessdata
management
End usersupport
Operations management
Day-to-day management to ensure continuity of support for the business
SpecifyBusiness
Requirements
Maintain non-automated information
Preparetransition
Review and acceptance test
Functionality management
Business processes change:• Changes / enhancements in
the information provisioning• Keep the information
provisioning fit for the business (short term business IT alignment)
Transition
ChangeManage-ment
Connecting processes
Manage change requests and decision making
Manage deployment of new or adjusted
functionality
Planning and Control
Financialmanagement
Demandmanagement
Contract Management
Tactical governance
BIM processes have to be managed:• integral (support and changes )• in all aspects (time, finance, quality, suppliers)
Time and human capacity
Money, business case
Demand,quality
IT suppliers
Analyzebusiness process
developments
InformationLifecycle
Management
Analyzevalue chain
developments
Analyzetechnologicaldevelopments
InformationPortfolio
Management
Develop information strategy
Ensure long-term business-IT alignment
Suppliermanagement
strategy
Informationchain management
strategy
I-organizationstrategy
User organizationrelationship
managementstrategy
Develop I-organization strategy
How do we exchange information with our value chain partners and how do we cooperate with them
Strategicalignment
Strategic alignment
Alignment of both strategic areas
BiSL user organizations
• Insurance companies (Achmea and ASR)• Medical organizations e.g. hospitals• Departments of Finance, Traffic, Education• Universities• Banks (Fortis)• Municipalities and other local governments• Drinking-water suppliers• Subgovernmental organizations (SVB, TenneT,..)• …