business insight series chapter 4 stop wasting your ...€¦ · stop wasting your profits on legal...
TRANSCRIPT
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Business Insight Series – Chapter 4Stop Wasting your Profits on Legal Disputes
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Your customers owe you money
You owe money to bank/supplier
Work incomplete/incorrect/substandard/late
Goods not delivered/incorrect/substandard
Ownership of property/business
Contractual rights/obligations
Main types of commercial disputes
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Uncertainty as to outcome
Cost
Time away from business
Effect on customer relationships
Stress on personal relationships
Effect on creditworthiness
Effect on reputation generally
Major Concerns
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1. Get advice first
2. Focus on the big picture
3. Be realistic
4. Pick up the phone
5. Be willing to compromise
6. Mediate or negotiate
Six techniques to limit disputes
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Avoid undesirable outcomes
Negate potential cost and stress
1. Get advice first
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“Will engaging in a dispute about this
issue result in my business being
better off as compared with not
doing so?”
2. Focus on the big picture
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Plan for the possibility of conflict
3. Be realistic
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Understand the real issues
Avoid a confrontational environment
Promote an amicable resolution
Increase the chances of repeat business
Save the cost of retaining a lawyer
4. Pick up the phone
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Ensure the outcome is commercially viable
Preserve relationships
Avoid unwelcome and unhelpful publicity
Negate possibility of a damaging loss in court
5. Be willing to compromise
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Economical
Focussed on outcomes
6. Mediate or Negotiate
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Save your business thousands of dollars in
legal costs
Preserve valuable relationships
Avoid conflict, stress, and potential
damage to your business
Concentrate your energy and resources on
running a successful enterprise
Outcomes
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Questions & Discussion
Stop Wasting your Profitson Legal Disputes
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Commercial contracts
Dispute resolution and litigation
Insurance and risk management
Commercial property
Insolvency and debt collection
Employment
Guarantees and securities
COMMERCIAL PRACTICE
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Business Insight Series – Chapter 5Important Information for Landlords and Tenants
On Tuesday 22 September 2015
www.lynnandbrown.com.au/seminars