© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.

On the pages that follow, you’ll find the results of our 2017 Readers’ Choice Survey, to which 1,194 readers responded. For every completed survey, we have as promised made a contribution to Corporate Angel Network, which arranges free flights on business aircraft to treatment cen-ters for cancer patients and their families.

As in past years, the bulk of the poll covers readers’ ratings of aircraft they and their com-panies own, aviation services they employ, and aircraft they would most like to fly in. We also asked subscribers a variety of other questions,

including why they fly privately, what aircraft features matter most to them, how their flying has changed during the past year, and how they expect it to change in the year ahead.

Answers to those last questions suggest an improving picture for bizav. While 22 percent of respondents said they flew less in the past year, 29 percent said they flew more. During the next year, moreover, only 7 percent expect to fly less while 41 percent anticipate that they will fly more. (For both time periods, the remaining percentages forecast little change.)

Please note that percentages don’t always exactly total 100 due to rounding. Note also that our survey allowed respondents to rate any service provider, aircraft model, or manufac-turer. If you don’t see results for a particular company or aircraft, it’s because we received insufficient response about it to allow us to present meaningful data.

For a version of this report that includes demographic information about the poll’s par-ticipants, please visit bjtonline.com/2017survey. —Ed.

32 BJTonline.com | October/November 2017

Business Jet Traveler’s 7 th Annual Readers’ Choice Survey

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS. October/November 2017 | BJTonline.com 33

number of respondents

0 200 400 600 800 1000

Security

Privacy

most important

Ability to use airports that airlines don't serve

Save time472 256 155

280

Ability to work & hold business meetings en route144 130 178

More comfortable flight104 154 208

98 152 180

77 96 157

309 192

second most important

third most important

What are the three most important reasons you fly privately?

How has your private flying changed in the past year compared with the year before?

What three aircraft features are most important to you?

How do you expect your private flying to change in the year ahead?

number of respondents

most important second most important

third most important

0 100 200 300 400 500

Baggage space

Product support history

Runway performance

Cabin amenities & technology

Cockpit technology

Speed

Age of aircraft

Aircraft model's accident history

Range

Cabin size

Aircraft manufacturer

Economical operation124144

152162

111118

8893

114111

109101

8695

9791

5857

8586

6560

187

132

140

167

84

92

76

57

126

62

41

43319

Flew about the same

50%

Flew a bit more23%

7%

6%

15%

Flew a bit less

Flew much less

Flew much more

Will fly a bit more33%

5%Will fly a bit less

8%

2%

Will fly much more

Will fly much less

Will fly about the same

52%

FLYING PRIVATELY

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.34 BJTonline.com | October/November 2017

percent

57 %

17 %

0 10 20 30 40 50 60

Cessna 208A or 208B Caravan

Daher TBM 900/930

Pilatus PC-12

17 %

Other5 %

Piper M6004 %

WISHED-FOR AIRCRAFT

If you could receive a complimentary year of flying, which aircraft would you choose?

0 10 20 30 40 50 60 70 80

Piaggio Aero P180 Avanti series

Beechcraft King Air (all models)75 %

16 %

Other6 %

Nextant G90XT4 %

percent

Single-engine turboprop

Small-cabin/light jet

Twin turboprop

Very light jet (VLJ)

0 10 20 30 40 50

Eclipse 500/550

Cessna 510 Citation Mustang

Embraer Phenom 10050 %

34 %

6 %

Other5 %

Cirrus SF504 %

percent

0 5 10 15 20 25 30

percent

Other

Nextant 400/400XTi

Hawker/Beechjet 400

HondaJet

Learjet 70/75

Cessna Citation CJ4

Embraer Phenom 30030 %

29 %

20 %

9 %

7 %

3 %

2 %

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS. October/November 2017 | BJTonline.com 35

Midsize-cabin jet

Super-midsize-cabin jet

Large-cabin jet

Ultra-long-rage/heavy jet

Bizliner

Light single-turbine helicopter

Light twin-turbine helicopter

0 5 10 15 20 25 30 35

Other

Hawker 800/900 series

Gulfstream G150

Embraer Legacy 450/500

Cessna Citation Latitude32 %

26 %

23 %

2 %

16 %

percent

0 5 10 15 20 25 30 35 40

Other

Hawker 4000

Cessna Citation 680 Sovereign

Cessna Citation 750 (X)

Gulfstream G280

Bombardier Challenger 300/35037 %

26 %

17 %

14 %

4 %

3 %percent

0 10 20 30 40 50

Other

Embraer Legacy 650

Bombardier Challenger 600 series

Dassault Falcon 900 series or 2000 series

Gulfstream G45048 %

30 %

15 %

6 %

1 %percent

0 10 20 30 40 50 60

Other

Bombardier Global 6000

Dassault Falcon 8X

Gulfstream G650/G650ER59 %

21 %

19 %

1 %percent

0 10 20 30 40 50 60 70 80

Other

Embraer Lineage 1000

Airbus ACJ318, ACJ319, ACJ320

Boeing BBJ, BBJ2, or BBJ375 %

13 %

10 %

2 %percent

0 5 10 15 20 25 30 35

Enstrom 480 or 480B

Leonardo AW119

Airbus Helicopters H125 series

MD Helicopters MD 500 series

Airbus Helicopters H130

Bell Helicopter 407

Bell Helicopter 50531 %

30 %

12 %

10 %

Other6 %

5 %

5 %

2 %

percent

0 10 20 30 40 50 60

Other

MD Helicopters MD Explorer

Bell Helicopter 222 or 230

Leonardo AW109 series

Airbus Helicopters H135

Bell Helicopter 427 or 42953 %

17 %

10 %

9 %

7 %

5 %percent

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.36 BJTonline.com | October/November 2017

Bombardier

Hawker (out of

production)Gulfstream

Textron Aviation

Beechcraft & remanufactured

Hawker

Textron AviationCessna

DassaultFalcon Pilatus

Aircraft reliability

Aircraft value for

price paid

Cabin amenities & technology

Manufacturer’s product support

Overall satisfaction

Cockpit technology

Cost of maintenance

Excellent% % % % Very Good Average Fair or Poor

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

Embraer PiperDaher Mitsubishi

OWNED AIRPLANES

If you or your company owned a business aircraft in the past three years, please rate it on each of these factors.*

2868 4 0 61 34 3 3 73 22 5 0 32 54 7 7 71 29 0 0 83 13 3 0 58 37 3 2 65 26 7 124 67 10 055 32 11 2 0 090 10

2850 18 4 53 29 18 0 25 53 20 2 29 43 21 7 86 7 7 0 53 37 7 3 29 53 13 5 45 38 15 252 33 5 1041 36 22 2 10 1030 50

4447 9 0 24 42 26 8 42 43 11 3 18 36 39 7 8 38 46 8 41 45 14 0 13 51 33 3 16 36 43 55 29 62 526 33 33 8 40 1010 40

3756 7 0 49 38 14 0 49 39 10 2 11 48 41 0 43 21 29 7 53 40 7 0 18 48 34 0 28 40 27 419 33 33 1429 39 25 8 0 070 30

2626 29 17 41 19 35 5 13 33 39 15 4 25 43 29 21 57 14 7 17 45 28 10 15 42 31 13 18 41 31 115 48 33 1418 30 43 9 10 2030 40

3544 19 1 45 37 16 3 53 31 13 3 11 21 54 14 64 29 7 0 50 40 10 0 27 52 13 8 35 45 16 510 38 38 1427 35 25 13 20 050 30

3859 3 0 47 39 11 3 50 43 6 2 14 57 29 0 71 21 7 0 50 47 3 0 34 49 13 3 36 52 10 219 62 14 533 48 16 3 0 060 40

* Owners of more than one aircraft were asked to respond regarding the one they use most often.

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS. October/November 2017 | BJTonline.com 37

Airbus Helicopters SikorskyLeonardo

Aircraft reliability

Aircraft value for

price paid

Cabin amenities & technology

Manufacturer’s product support

Overall satisfaction

Cockpit technology

Cost of maintenance

Excellent% % % % Very Good Average Fair or Poor

39 39 9 13 56 41 2 0 50 45 0 5 80 20 0 0 40 40 20 0

13 57 17 13 38 48 12 2 10 30 50 10 67 33 0 0 40 20 30 10

14 50 14 23 22 46 27 5 50 40 5 5 7 40 47 7 40 40 20 0

17 48 13 22 28 42 28 2 50 35 10 5 7 60 27 7 50 40 10 0

9 23 55 14 29 29 31 12 5 25 55 15 67 20 13 0 20 40 30 10

26 30 17 26 44 34 20 2 15 40 15 30 27 73 0 0 50 30 20 0

22 48 17 13 38 45 14 2 35 45 20 0 33 67 0 0 30 60 10 0

39 39 9 13 56 41 2 0 50 45 0 5 80 20 0 0 40 40 20 0

13 57 17 13 38 48 12 2 10 30 50 10 67 33 0 0 40 20 30 10

14 50 14 23 22 46 27 5 50 40 5 5 7 40 47 7 40 40 20 0

17 48 13 22 28 42 28 2 50 35 10 5 7 60 27 7 50 40 10 0

9 23 55 14 29 29 31 12 5 25 55 15 67 20 13 0 20 40 30 10

26 30 17 26 44 34 20 2 15 40 15 30 27 73 0 0 50 30 20 0

22 48 17 13 38 45 14 2 35 45 20 0 33 67 0 0 30 60 10 0

39 39 9 13 56 41 2 0 50 45 0 5 80 20 0 0 40 40 20 0

13 57 17 13 38 48 12 2 10 30 50 10 67 33 0 0 40 20 30 10

14 50 14 23 22 46 27 5 50 40 5 5 7 40 47 7 40 40 20 0

17 48 13 22 28 42 28 2 50 35 10 5 7 60 27 7 50 40 10 0

9 23 55 14 29 29 31 12 5 25 55 15 67 20 13 0 20 40 30 10

26 30 17 26 44 34 20 2 15 40 15 30 27 73 0 0 50 30 20 0

22 48 17 13 38 45 14 2 35 45 20 0 33 67 0 0 30 60 10 0

39 39 9 13 56 41 2 0 50 45 0 5 80 20 0 0 40 40 20 0

13 57 17 13 38 48 12 2 10 30 50 10 67 33 0 0 40 20 30 10

14 50 14 23 22 46 27 5 50 40 5 5 7 40 47 7 40 40 20 0

17 48 13 22 28 42 28 2 50 35 10 5 7 60 27 7 50 40 10 0

9 23 55 14 29 29 31 12 5 25 55 15 67 20 13 0 20 40 30 10

26 30 17 26 44 34 20 2 15 40 15 30 27 73 0 0 50 30 20 0

22 48 17 13 38 45 14 2 35 45 20 0 33 67 0 0 30 60 10 0

RobinsonBell

Helicopter

OWNED HELICOPTERS

If you or your company owned a helicopter in the past three years, please rate it on each of these factors.*

Please indicate the manufacturer of your helicopter.*

Please indicate the manufacturer of your airplane.*

39 39 9 13 56 41 2 0 50 45 0 5 80 20 0 0 40 40 20 0

13 57 17 13 38 48 12 2 10 30 50 10 67 33 0 0 40 20 30 10

14 50 14 23 22 46 27 5 50 40 5 5 7 40 47 7 40 40 20 0

17 48 13 22 28 42 28 2 50 35 10 5 7 60 27 7 50 40 10 0

9 23 55 14 29 29 31 12 5 25 55 15 67 20 13 0 20 40 30 10

26 30 17 26 44 34 20 2 15 40 15 30 27 73 0 0 50 30 20 0

22 48 17 13 38 45 14 2 35 45 20 0 33 67 0 0 30 60 10 0

Leonardo(formerly Finmeccanica,AgustaWestland)

19%8%

13%

17%

6%36%

AirbusHelicopters(formerly Eurocopter)Robinson Helicopter

Sikorsky Aircraft

Bell Helicopter

Other

Other

Textron AviationCessna

Textron AviationBeechcraft &remanufacturedHawker

Piper

Pilatus

Mitsubishi Hawker (out of production)

Gulfstream

Embraer

DassaultFalcon

Bombardier

23%

9%

3%

5% 2% 4% 16%

6%

10%

2%

16%3%

Daher

* Owners of more than one aircraft were asked to respond regarding the one they use most often.

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.38 BJTonline.com | October/November 2017

Excellent% % % % Very Good Average Fair or Poor

CHARTER, CARDS, AND CLUBS

Please rate your charter or jet-card provider or membership club on each of these factors.*

Delta Private Jets

Executive Jet Management VistaJetNetJets

Jet Aviation XOJet

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

JetSuite Wheels Up

25 25 50 0 19 56 19 6 29 43 29 0 50 28 17 6 29 39 29 2 64 36 0 0 56 33 6 6 27 45 18 9

13 38 50 0 25 63 13 0 20 47 27 7 17 33 39 11 43 40 17 0 70 30 0 0 35 24 18 24 18 55 9 18

Age of aircraft

Aircraft model choices

* Respondents were asked to rate the company they’ve used the most in the past three years.

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS. October/November 2017 | BJTonline.com 39

Delta Private Jets

Executive Jet Management VistaJetNetJets

Jet Aviation XOJet

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

JetSuite Wheels Up

13 56 13 19 25 31 44 0 29 29 29 14 19 50 25 6 35 40 21 5 80 10 10 0 35 47 12 6 9 73 0 18

38 31 31 0 31 56 13 0 50 21 21 7 39 39 22 0 50 36 14 0 90 10 0 0 53 41 6 0 36 45 18 0

53 27 20 0 50 38 6 6 40 33 20 7 50 39 11 0 50 31 14 5 60 40 0 0 63 38 0 0 45 45 0 9

13 20 53 13 6 31 50 13 14 21 50 14 47 18 24 12 22 24 41 12 60 20 20 0 13 56 31 0 9 45 36 9

20 33 47 0 13 44 44 0 20 40 27 13 56 28 11 6 21 48 26 5 50 50 0 0 29 59 6 6 27 45 27 0

20 33 40 7 13 56 31 0 20 27 33 20 44 28 28 0 14 33 37 16 36 36 27 0 31 50 19 0 27 36 27 9

20 47 33 0 19 63 19 0 27 60 13 0 50 28 17 6 30 41 23 7 70 30 0 0 56 31 13 0 18 64 9 9

Availability of aircraft on short notice

Cleanliness of aircraft

Customer service

Peak-day policies

Transparency/ explanation of

charges

Value for price paid

Overall satisfaction

Have you flown via air charter, a jet card, or a membership club within the past three years?

NoYes 64%36%

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.40 BJTonline.com | October/November 2017

Please rate your fractional aircraft provider on each of these factors.*

Flexjet FlexjetNetJets NetJetsPlaneSense PlaneSense

31 56 6 6 32 40 28 0 50 40 10 0

20 67 7 7 38 46 15 0 10 70 10 10

21 43 21 14 42 31 12 15 50 30 20 0

63 25 0 13 54 35 12 0 70 30 0 0

56 25 13 6 65 31 4 0 60 30 10 0

21 71 0 7 38 46 12 4 50 40 10 0

13 53 20 13 19 42 23 15 40 40 20 0

21 43 29 7 15 46 27 12 20 50 30 0

0 33 53 13 15 27 38 19 44 44 11 0

40 27 27 7 15 50 19 15 20 40 40 0

31 56 6 6 32 40 28 0 50 40 10 0

20 67 7 7 38 46 15 0 10 70 10 10

21 43 21 14 42 31 12 15 50 30 20 0

63 25 0 13 54 35 12 0 70 30 0 0

56 25 13 6 65 31 4 0 60 30 10 0

21 71 0 7 38 46 12 4 50 40 10 0

13 53 20 13 19 42 23 15 40 40 20 0

21 43 29 7 15 46 27 12 20 50 30 0

0 33 53 13 15 27 38 19 44 44 11 0

40 27 27 7 15 50 19 15 20 40 40 0

31 56 6 6 32 40 28 0 50 40 10 0

20 67 7 7 38 46 15 0 10 70 10 10

21 43 21 14 42 31 12 15 50 30 20 0

63 25 0 13 54 35 12 0 70 30 0 0

56 25 13 6 65 31 4 0 60 30 10 0

21 71 0 7 38 46 12 4 50 40 10 0

13 53 20 13 19 42 23 15 40 40 20 0

21 43 29 7 15 46 27 12 20 50 30 0

0 33 53 13 15 27 38 19 44 44 11 0

40 27 27 7 15 50 19 15 20 40 40 0

Age of aircraft

Peak-day policies

Aircraft model choices

Residual-value terms

Availability of aircraft on

short notice

Transparency/ explanation of charges

Cleanliness of aircraft

Value for price paid

Customer service

Overall satisfaction

Excellent% %%

Very Good

Average % Fair or Poor

FRACTIONAL PROVIDERS

Have you owned a fractional share within the past three years?

No

Yes

91%

9%

* Respondents were asked to rate the provider they’ve used most recently in the past three years.

BJT’s 7 th Annual Readers’ Choice Survey

© 2017 AIN PUBLICATIONS. ALL RIGHTS RESERVED. FOR REPRINTS, GO TO BJTONLINE.COM/REPRINTS.

DEMOGRAPHIC DATA

Always or almost always business

28%

About 50/50 business and personal

Mostly personalAlways or almost always personal

Mostly business

10%

34%

25%

3%

More than 300 hours

200–300 hours

100–200 hours

50–100 hours

25–50 hours

Less than 25 hours

9%

11%

21%

22%

18%

19%

What’s the purpose of your flights? Which of the following best describes you?

How much do you fly privately in a typical year? Please indicate your gender.

Other (please specify)

Pilot only

Owner/operator

Passenger only36%

40%

16%

8%

FemaleMale

96%

4%