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arun.varadarajan: Business Knowledge >=Business Process Knowledge ?

Posted by Arun Varadarajan 30 Mar, 2009

What is business knowledge ?

Business knowledge is the knowledge contained within the employees of a firm.

Well ... thats known - why are we talking about the same ?

Business knowedge consists of a critical part of running a company - knowledge of the business processes of

the company in order to make the same better and optimize the operations .

The above IMHO cannot be done without a very good grasp of the basic processes which drive the

organizations with a view of :

a. Evolution of the business process to come to its current state

b. Key stakeholders

c. Making sure that this does not become person specific and lead to re-inventing the wheel.

Most of this might sound commonplace in any KM system and the way the same is captured and transmitted in

a system... but then some people have spent a lot of time researching the same and a lot of published material

on the same too...

Found this website dedicated to research on preserving business knowledge within the company through a

variety of measures...

About EBK

The EBK programme involved a major investigation into the challenges confronting UK firms in the way they

acquire and exploit knowledge. Many of these challenges stem from the fact that knowledge is not an object

or commodity. It is 'sticky' - that is, it is closely tied up in social roles, relationships and learning processes.

This makes it difficult to transfer from one setting to another, limiting the spread of best practice and the

development of innovations. Given this, existing organizational forms and management practices are proving

to be ineffective in gaining the business benefits of knowledge and learning. Even new approaches such as

'Knowledge Management', which rely heavily on the use of IT systems to capture knowledge, may be of limited

value. Through the EBK programme, researchers challenged existing thinking, placed the UK's experience in

a wider international context, and provided guidance on the new policies and practices required by a dynamic

knowledge economy.

The four points addressed by EBK are :

1. Management knowledge in action

2. The impact of relationships on knowledge-sharing

arun.varadarajan: Business Knowledge >= Business Process Knowledge ?

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3. Organizing knowledge for innovation

4. Making knowledge an asset

Management knowedge in action• Managers' Role in the Evolution of Business Knowledge• The Evolution of Business Knowledge in SMEs• The Dynamics of Knowledge Production in the Business School: a Comparative Study• Organisational Learning and Dynamic Capabilities

The impact of relationships on knowledge-sharing• Knowledge Evolution in Action: Consultancy-Client Relationships • Shaping Knowledge Through Dialogue: Analysing Corporate Social Responsibility • The Role of ICT Based Applications in Business Knowledge Processes

Organizing knowledge for innovation• Knowledge Integration, Project Practice and New Organisational Forms• Managing Knowledge Represention in Design • The Evolution of Biomedical Knowledge: Interactive Innovation in the UK and US • The Dynamics of Networked Innovation: Barriers to Knowledge Transfer

Making knowledge an asset• The Measurement and Valuation of Intangible Assets in the Service Sector• Facilitating Innovation Through the Measurement and Management of Intangibles • Corporate History, Narrative, and Business Knowledge

Addresses or tries to address a lot of things we are discussin about ...

There is even a book on the research done that has been published..

The evolution of business knowledge85 Views

Kannan Ramaswamy13 Sep, 2013 6:03 PM

Good post Arun Varadarajan on KM and making knowledge an asset is in valuable to any organisation. But

most of the links in the post or broken now. The suggested book is a good read and I have skimmed through it,

have to read though Thank you for sharing.