business letter 2013

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    What is a Business Letter?

    Definition

    Parts

    Uses

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    A business letter is:

    - a letter written for formal or professional

    purposes.

    - similar to a friendly letter, except for one

    extra part.

    - should be short, courteous, and to the point.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary ClosingSignature

    Printed Name

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    It is the same as a friendly letter.

    It contains, the writers name,

    address, city, state, zip, and date.

    It is written slightly to the right of the

    center of the paper, about one inch

    from the top.

    Do not abbreviate in a business letter

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003

    Notice that the street, city,

    and state are not

    abbreviated.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary ClosingSignature

    Printed Name

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    Should begin on the left-hand margin, below the

    heading.

    Consists of the FULL name and address of thebusiness or organization to which the letter is being

    sent.

    Make sure that the address is the same as

    the address on the envelope.

    Do not abbreviate.

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003

    Keystone Automobile Association

    2040 Market Street

    Philadelphia, Pennsylvania 19103

    Notice that this is the address of the

    company you are writing to. Also see

    that the street, city, and state are notabbreviated.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary ClosingSignature

    Printed Name

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    It is more formal than that of a friendly letter.

    It is followed by a colon ~ :

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003Keystone Automobile Association

    2040 Market Street

    Philadelphia, Pennsylvania 19103

    Dear Sir or Madam:

    If you do not know who to

    address the letter to, useDear Sir or Madam. You

    could also use To Whom It

    May Concern. Remember

    use a COLON after the

    Salutation.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary ClosingSignature

    Printed Name

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    It should be brief and courteous.

    The reader should be able to pick out of your letter all that

    is needed as quickly as possible.

    It should only mention the purpose of the letter.

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003Keystone Automobile Association

    2040 Market Street

    Philadelphia, Pennsylvania 19103

    Dear Sir or Madam:

    It is the wish of our principal that a safety squad be organized in the Park

    School during the coming semester.

    Will you kindly send a representative to our classroom to give us the

    necessary directions. Please let us know the date on which we may expect

    your agent.

    We thank you for your cooperation and prompt attention.

    Remember this is business, not a social

    letter.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary Closing

    Signature

    Printed Name

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    It is more formal than a friendly letter.

    It is written under the same margin as the heading.

    Consists of a short phrase indicating respect for the

    person addressed and followed by a comma.

    Yours truly, Sincerely,

    Very truly yours, Respectfully,

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003Keystone Automobile Association

    2040 Market Street

    Philadelphia, Pennsylvania 19103

    Dear Sir or Madam:

    It is the wish of our principal that a safety squad be organized in the Park

    School during the coming semester.

    Will you kindly send a representative to our classroom to give us the

    necessary directions. Please let us know the date on which we may expect

    your agent.

    We thank you for your cooperation and prompt attention.

    Sincerely,The first word

    should be

    capitalized.

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    Heading

    Inside Address

    Salutation

    Body

    Complimentary Closing

    Signature

    Printed Name

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    Signature contains the full name of the writer.

    The writers name is usually printed under the signature.

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    Cindy Jones

    1234 Main Street

    Philadelphia, Pennsylvania 19149

    April 25, 2003Keystone Automobile Association

    2040 Market Street

    Philadelphia, Pennsylvania 19103

    Dear Sir or Madam:

    It is the wish of our principal that a safety squad be organized in the Park

    School during the coming semester.

    Will you kindly send a representative to our classroom to give us the

    necessary directions. Please let us know the date on which we may expect

    your agent.

    We thank you for your cooperation and prompt attention.

    Sincerely,

    Cindy Jones

    Cindy Jones

    Always sign your

    name and print it

    underneath.

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    Business letters are written for the following

    reasons:

    Order a product

    Make a request

    Complain about a product or service

    Cover letter- request that the writer be considered for ajob

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    YOUR ASSIGNMENT:You will write a business letter to a CD company.

    Your letter will be a complaint about a CD that youreceived in the mail.

    When you received it, it was scratched.

    You are returning the CD and requesting a refund.

    Here is the address:

    Music-by-Mail

    1728 Maple Ave.

    New York City, New York 01587

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    Do you have your FULL street address, city, and state in the heading? No abbreviations

    Did you remember to write the date?Did you write the inside address? No abbreviations

    Is there a colon after your salutation?

    Did you indent in the body?

    Is your letter short and to the point?

    Did you end with a formal closing?

    Is your letter signed?

    Did you remember to print your name under the signature?

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    Miss K. Checchia

    3040 Cottman Avenue

    Philadelphia, Pennsylvania 19149

    March 25, 2004

    Music-by-Mail

    1728 Maple Street

    New York City, New York 01587

    Dear Sir or Madam:

    I have recently ordered and received a CD from your mail catalog. When I received

    it, I was saddened to notice that the CD had been damaged. I opened the case and found that it

    was scratched. It will not play in my CD player.

    Along with this letter, I am returning the CD. I would like a refund in the amount of

    the purchase. I thank you in advance for your prompt and courteous service.

    Sincerely,

    Miss K. Checchia

    Miss K. Checchia

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