BUSINESS OPERATIONS FACT SHEET 2011-2012

Chief Operating Officer Leo Bobadilla 4400 West 18th Street Houston, Texas 77092 713-556-6150 www.houstonisd.org

Fast Facts Transportation: 29,000 students 1,000 buses 13 million miles annually Construction: $1.178 billion capital building program Facilities: Almost 2,000 employees 29.3 million square feet 306 campuses, offices, other 300 square miles 2,100 acres Ave. age of facilities: 40 yrs Police: Fully accredited police agency Approx. 200 sworn officers Food Services: 240,000 meals per day 220,000 sq. ft. Support Facility Business Assistance: Insure $3.2 billion in assets Process 17,000 annual Pos Registered over 2,500 M/WBE vendors 250 annual textbook audits

Major Areas of Responsibility • Transportation • Food Services • Construction and Facility Services • Business Assistance • Police

What drives us… • Customer-Focused (exceed expectations)

• Innovative-Thinking (continuous improvement)

• Team-Work (together we can)

• Solution-Driven (no excuses)

• Relationship Building (engage our stakeholders)

2011-2012 Business Operations Budgets (millions)*

2011-2012 Budget Distribution by Area Transportation: • Personnel $27M • Non-Personnel $08M

Police: • Personnel $12M • Non-Personnel $ 400K

CFS-Construction and Maintenance: • Personnel $26M • Non-Personnel $18M

Food Services: • Personnel $44M • Non-Personnel $72M

CFS-Custodial and Grounds: • Personnel $27M • Non-Personnel $07M

Business Assistance: • Personnel $03M • Non-Personnel $754K

Source: 2011-2012 Recommended District Budget - Budgeting and Financial Planning

$35

$78

$13

$117

$4

Transportation

CFS

Police

Food Svs.

Business Asst.

Business Operations Fact Sheet 2010-2011 Highlights-By-The-Numbers • 60% reduction in maintenance

overtime ($5.2M savings)

• 50% work orders inputted by Preventative maintenance

• 50% more schools painted at no additional cost

• 42 schools participating in EPA Tools for Schools implementation managing Indoor Air Quality

• Transportation costs as a percentage of the general fund is 2.90% which is below state average of 3.32%

• Green Fleet magazine Top 40 green fleet for 2011; top school district green fleet in the nation

• 7.8% decrease in crime in and around schools

• 71% increase in whole grains at lunch

• 9% increase in dark green/orange vegetable servings

Bond Work: Keeping our Promises* Planning Phase 29 projects Design Phase 37 projects Bid-Award Phase 27 projects Construction Phase 68 projects Warranty Phase 17 projects

Total 178 projects

• 8 new schools opened (built to Leadership in Energy and Environmental Design (LEED) Standards)

• Over 8000 security cameras installed in schools • Overall M/WBE Participation (Bond): 31% * Status as of the 09/30/11 Traffic Light Report

Data Driven…Of course*

Metrics Metrics Custodial Cost per Square Foot % of work orders completed Custodial Workload (Sq. Ft. Per Custodian)

Number of building code and fire marshal violations

M&O Expenditures as % of General Fund Expenditures

% of employees participating in > or = 40 hrs. of job specific professional development

Maintenance Cost Per Sq. Ft.

% of open positions unfilled in > 90 days

Work Order Completion Time (in Days) Customer service survey results Custodial Supply Costs per Square Foot per Square Foot

% of projects completed at or under budget

Utility Usage per Square Foot % of projects completed on schedule

Response time for priority 1 work orders % Minority/Women Owned Business Enterprises Participation

Average completion time for priority 1 and 2 work orders

Preventable versus non-preventable accidents.

On-time performance Average Age of Fleet Miles Between Accidents Cost per District-Operated Bus Average Daily Ride Time Bus accidents per 100,000 miles Annual hours of training for each driver Bus operator attendance per route Riders per mile – reg. / magnet / spec. Food Svs. Cost per Revenue Miles between road calls or breakdowns

Food Cost per Revenue

Maximum rider trip time Food Svs. Labor Cost per Revenue Turnover time per bus repair Fund Balance as Percent of

Revenue Cost per route Average meals per labor hour Cost per student rider Breakfast and Lunch participation % of state reimbursement % of internal warehouse orders filled

accurately Transportation costs as a percent of general fund

Average response time for priority 1 calls-Police

%preventive maintenance completed on time

# of Campus Safety Inspections, Fire Safety Inspections, and Intruder Drills conducted

* Between CGCS KPI work and our local metrics we have over 200 metrics to gauge our performance