business plan - objectives

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Busines s Plan - Objec t ives

RAVANELLO - Corporat e

Metric Name

Purpose Objective Assumptions TimingMetrics Number

This report lists all Business Plan objectives, sorted into five distinct levels which collectively are represented by the Metrics

Hierarchy. Within each hierarchical level, the metrics are grouped by functional area and Champion, so, for example, in

Level 1 - Operations Review, the Production Department is responsible for reporting on the performance of three metrics, as

listed below. Although some metrics may be reviewed at several organizational levels, the selection of the hierarchical level is

determined by the highest level Management Review Meeting at which the metric is reviewed.

Conducted by Divisional V.P. and attended by

Senior Management (Plant Manager, A.G.M., and

Controller)

Key Operating Indicators Review. Review of select performance metrics,

conducted by Senior Management (G.M.) and attended by Departmental

Managers

Review typically conducted by Program Manager, Senior Management, or Team

Leader and attended by cross-functional Team Members - to review the performance

and status of specific programs or projects

Annual (or possibly semi-annual) review of individual employee performance against stated

objectives, conducted by Department Manager or Supervisor, and attended by respective employee.

Model of a Metrics Hierarchy

Level 1

Level 2

Level 3

Level 5

Corporate (OPS) Review

Divisional (KOI) Review

Cross-functional Team

(Program/Project) Review

Individual Employee

Performance Review

Monthly

Variable

Annual

Monthly

and

Quarterly

Typical Review

Frequency

Metrics identified at each level should be profiled in the Metrics DASHBOARD, thereby ensuring consistency in profiling, management and

reporting. The standardization of organizatonal metrics reporting will keep the metric on the DASHBOARD Radar, ensuring that it always

has a Champion, is appropriately responded to, and is not overlooked or unintentionally inactivated. Each Metric Profile should be

reviewed, verified and approved by the appropriate Management level before any data is collected or analyzed.

Review of Metrics at the Departmental or Departmental Team Level - Conducted by

Department Manager or Team Leader - examples: Quality, Environmental, H and S, 5S, etc.Level 4 Departmental Review Variable

Wednesday, June 06, 2007 of 23



Metric Name

PurposeObjective Assumptions TimingMetrics Number

Metric Level: 1 - Corporate - Operations Review (OPS)

Calendar/Bud et Year: 2005

700 - Finance Controller Metric Owner:Functional Areaand Champion:

Production Sales Contribution Margin %

Begin this statement with "To ensure that...and explain why it is important to monitor this process. What are the repercussions of poor performance?

Objectives must be specific,measurable, appropriate, realistic, time-based, consistent with the PolicyStatement, and address all OperatingSystem Requirements.

Provide strategy-, market-, competition-related assumptions and anybenchmarking data which substantiatethe objective.

December705

Percent Return on Funds Employed (ROFE)




December706

Production Sales per Equivalent Employee


Objectives must be specific,measurable, appropriate, realistic, time-based, consistent with the Policy

Statement, and address all OperatingSystem Requirements.

Provide strategy-, market-, competition-related assumptions and anybenchmarking data which substantiate

the objective.December707




Metric Name


Metric Level: 2 - Divisional - Key Operating Indicators (KOI)


900 - Administration Assistant General Manager Metric Owner:Functional Areaand Champion:

VA/VE




September902

PDP Deliverables




September903




Metric Name


Metric Level: 3 - Cross-Functional Team Review


600 - Human Resources Human Resources Manager Metric Owner:Functional Areaand Champion:

Incident Rate involving One or More Lost Workdays




December615

Incident Rate Cases involving one or More daysRestricted




December616




Metric Name


Metric Level: 5 - Individual Employee Performance Review


200 - Quality Quality Manager Metric Owner:Functional Areaand Champion:

Internal Calibration - Verification Status




December206

300 - Materials Quality Manager Metric Owner:Functional Areaand Champion:

MMOG




June306

400 - Maintenance Manufacturing Engineering & Maintenance Manager Metric Owner:Functional Area

and Champion:

Machine Downtime




December401

500 - Engineering Manufacturing Engineering & Maintenance Manager Metric Owner:Functional Areaand Champion:

PCN - Time to Close




December508



M t i N



Metric Name


Metric Level: 5 - Individual Employee Performance Review



Sample 1




March905


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