business process application development
DESCRIPTION
Using Visual Process Manager, developers can now create complex business processes directly on the Force.com platform using a simple point-and-click approach. Looking to extend the capabilities of Visual Process Manager? Developers can now also create their own flow steps by implementing new flow features in Force.com code (Apex). Then you can package and distribute your flows and Force.com extensions on the AppExchange. What does this mean? Visual Process Manager gives you new tools to build a business on the Force.com platform. Join us, and we'll show you how!TRANSCRIPT
Business Process Application Development
Developers Steve Wood: salesforce.comVaradarajan (Raja) Rajaram: salesforce.com
Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This document and others are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
How can this be done?Possible, but not easy
Simple WizardPossible and Probably easy, But Necessary?
Agenda
Overview of Flow
Flow Demo
What is in it for me as a developer?
Q & A
Visual Process ManagementMaking life easier
Workflow RulesBusiness events & rulesDeclarative triggersActivity monitoringAlerts & actions
Approval ProcessesRecord routing & approvalMulti-user task managementHistory logging
FlowPage flow and dynamic formsRule flow, actions and integrationDrag-and-drop designer
How does Flow work?Page and rule flow in the cloud
Bam!
1. Draw the flow as they’d click it 3. They follow the steps
Flow does all the hard work:
2. Save it
Managesdata
Generatesdocuments
Performscalculations
Sendsemails
Integrateswith systems
Executesbusiness rules
ProvidesForms
Forget point and click!Drag and Drop Rules!
Flow Demo
Flow – What Can I do With it?
• Call scripting (telesales)
• Lead qualification rules
• Product quotation• Product
configuration• Assignment rules• Surveys
• Call scripting (call center)
• Complex problem resolution wizard
• Back office process integration
• Wizard style user interfaces
• Complex & dynamic business rules like insurance premium calculations
• Back office process integration
• Paperless environments
No More IT/Developer Stereotyping
Become Developer Hero
Flow is the shared language
between business and IT
Helps business move fast
unlike traditional IT
Business can focus on
processes, developers can
focus on providing services
Enables Developer focus on
solving complex problems
Flow Plug-in
New Apex Interface– Process.Plugin
Methods to be Implemented– Process.PluginResult invoke(Process.PluginRequest request)
– Process.PluginDescribeResult describe()
Help Business Move Fast Flow Plug-ins
Make $$$ – Vertical Flows via AppExchange
Force.com Flow for Insurance
Force.com Flow for Call Scripting/ Help Desk
Force.com Flow for Backoffice Process Integration
automation
Force.com Flow for Tax
Force.com Flow for HR
Force.com Flow for…
Yes …there is a Flow for that !
Flow – What’s coming soon
DE edition
Visualforce component– Sophisticated, dynamic UI
– Theme pages accordingly
Build once run anywhere– Sites
– Portals
Long running flows
Human task flows
Flow resources
Visual Process Manager Resources page on
Developer.force.com– http://wiki.developerforce.com/index.php/Business_Process_M
anagement#Visual_Process_Manager
– Video tutorials
Embedded Guide in the Designer– Includes a quick start guide
Your friendly salesforce.com help
Business Process Application Development
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