business process map
DESCRIPTION
ISO 9001 Process MapTRANSCRIPT
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QUALITY MANUAL
Business Process Map (Interaction among Business Processes) TPMSB QM ANNEX 1
Revision: 01 Effective date : 13/03/2012 Page 1 of 1
7.3.1 / 7.3.2 / 7.3.3 New Product Development
7.3.4 / 7.3.5 / 7.3.6 Sample
product/drawing submission/
7.1 Production Planning ( 4M )
1) Man 2) Machine 3) Method 4) Material
7.4.1 Purchase Raw Material & Component
8.2.4 Pre-Delivery Inspection
8.2.4 Product Inspection
Delivery Invoice
Submission
7.5.1 Production process and Assembly Execution
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8.2.1 CUSTOMER SATISFACTION
AFHR R&D Engineering Operation Quality
Decision
6.1 Human Resources
ACCEPT
REJECT / NEGO
7.4.3 Goods Incoming
8.2.4 In-Process QC
Decision
Decision SUPPLIER
Decision
8.3 Internal Corrective Action
REJECT
ACCEPT
Decision
REJECT
6.3 & 6.4 Infrastructure &
Work Environment
ACCEPT
8.2.1 Customer /Supplier Feedback
8.2.2 INTERNAL QUALITY AUDIT 8.3 CONTROL OF NONCONFORMING PRODUCT, 8.5.2 / 8.5.3 CORRECTIVE AND PREVENTIVE ACTION,
Survey
Complaint
Receive Payment
7.6 Calibration / Scheduled Maintenance
6.2.2 Training
4.2.1 Process Document, Standard Operation
Procedure & Quality Plan
4.2.2 QUALITY MANUAL 4.2.3 CONTROL OF DOCUMENT 4.2.4 CONTROL OF RECORDS
REJECT
CP
Receive contract / Purchase Order/ New Project
7.2.2Review contract / Purchase Order / New
project
Finance
Technical Specification,
Drawing and B.O.M
ACCEPT
REJECT
Top Management
Quality Policy Quality Objective
5.6 Management Review
ACCEPT
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