p r i n c e s shouse . com 508.823.68009815B 4 ©2013 Princess House, Inc. Printed in the USA 1/13

BusinessBULLETIN

Period 4March 23-April 19, 2013

YOU ASKED PH AnswersThere’s no better way to develop your understanding of your PH business than to ask questions. Right here,

in each Business Bulletin, you’ll find the answers to questions we received directly from our Field members

during the Create Your Future tour stops last summer. We’re pretty sure that you’ll find a reply to at least one

query that’s been on your mind.

The topic: Shipping & Receiving

Answers from: George Kenney, Sr. Director, Engineering & Distribution

You Asked: How does Princess House come up with delivery fees?

PH Answers: Princess House products tend to be large and heavy, which increases shipping costs. We

actually subsidize the cost of delivery, meaning that we pay part of the shipping cost ourselves and don’t

pass it all along to Customers. When the total cost of a Princess House item is considered (including

shipping), Customers are receiving great value in terms of quality and the cost of shipping.

You Asked: Why doesn’t Princess House roll the delivery fees into the cost of the product so there’s no

separate fee?

PH Answers: Princess House compensates Consultants based on a percentage of the regular price of items

sold. Adding shipping fees would complicate the calculation and require a change in compensation. We don’t

make money from delivery fees, so there are no profits to pay out on them.

You Asked: Why does UPS sometimes leave packages when no one is home?

PH Answers: Usually UPS leaves the package unless they suspect the environment is unsafe or if the

shipper requested a signature. When submitting orders, you can opt for Signature Required service via UPS,

in which case the packages would only be left if there was someone home to sign for them. Since this is

outside of UPS’s normal delivery charges, there is a nominal $6.25 fee for this service. You can also sign up

for UPS My Choice® (its free!) to help you manage deliveries. For more information and to sign up, visit

ups.com/mychoice.

DatesTO REMEMBER

March• Period 4 Begins23• Easter31

We’ve got some news … but we can’t spill thebeans yet. We CAN tell you that NOW is the timeto step up your recruiting focus. In fact, it’s so important that we’ve given you a special “Start Now” Bonus (see the flyer in thismailing) that’s only for New Consultants.Talk to your Organizer about recruitingstrategies and stay tuned — we’ll

be sharing our secret soon!

WE’VE GOT A

Secret

• Deadline for “Early Bird” Hostess Bonus5

April

• Period 4 Ends19

• Organizers — Last Day to Register for National Leader Summit

Don’t miss out on exciting new announcements, training and program sneak-peeks, gifts, recognition and more!

12

9111 4* Supplemental Retail Price List

9113 4** Business Supplies Order Form

9123 4* Supplemental Consultant Prepaid Order Form

9227 4* Supplemental Half-Price Replacement Customer

Order Form

*Available online only.

**Available in print and online.

If you’d like to download and print a Period 4 supplemental

version of any of these forms, login to Consultant’s

Corner and go to the Resources & Training tab,

click General Business, then click Printable

Supplies. The Period 1, 2013 forms will

not be updated to include the

new products.

MaterialsUpdated

FOR PERIOD 4

IT’S OUR 50TH

ANNIVERSARY!DID YOU KNOW?

Evelyn Boehner, who was Assistant Shipping Supervisor atour warehouse in North Dighton,MA, in 1973, kept things runningsmoothly by regularly makingrounds on her adult “tricycle.”

BARRINGTON® CUTLERYRETIRING IN PERIOD 9, 2013

Barrington® Cutlery (all knives) will be retired in

Period 9, 2013. We’re letting you know so you can

contact Hostesses or Customers now and give them

time to complete their collection before the line is no

longer available.

We’re in the process of developing a fantastic new line

of cutlery for Princess House. Look for it to launch

before the end of this year!

“START NOW” BONUS • Parties received at Princess House March 23- April 19, 2013.*

• Incentive is for New Consultants only. (We’ve got extra-special rewards lined up for recruiters, we just can’t tell you about them yet!)

• See flyer in this mailing for details.

• A New Consultant must submit two or more party orders, each with a minimum of $250 in Customer Sales and a minimum 50% deposit, to qualify for this program.

• Product rewards will be issued to all Achievers by the end of Period 5, 2013.

• Focus on recruiting! Download the “Start Now” Bonus flyer and share it with all your recruiting leads.

• Follow up is crucial! Send recruiting leads a Visual E-mail to share this great incentive with them (see instructions for sending Visual E-mails in the “Early Bird” Hostess Bonus section above). Follow up with a phone call to ask leads to attend an Opportunity Event with you (ask your Organizer for details).

• Fantasia® Bake, Serve & Store 5-Qt. Lasagna Dish (918) for Period 4 New Consultants who submit 2 or more party orders.

• Barrington® Long-Handled Ladle (416B), FREE!

“EARLY BIRD”HOSTESS BONUS

• Requires a minimum of $350 in Customer Sales and one booking. Ask your Organizer for details.

• Must be ordered on a party order as a Hostess Special using item number 416B. Limit one per party.

• Consultant contribution is $7, plus tax. No delivery fee.

SAMPLING INFO: The Barrington® Long-Handled Ladle (HB0416, $9.95, plus tax and delivery) is available to sample online from March 4, 2013, through 9:00 p.m. PT (midnight ET), March 29, 2013. Included in Tool Kits. Limit one per Organizer/Consultant, no exceptions.

• Booking tip! Download the “Early Bird” Hostess Bonus coupons on the Period Programs page. Keep coupons with you when you’re out and about so you can give them to people you meet.

• Entice Bookings! Send a visual e-mail promoting the “Early Bird” Hostess Bonus. Click All Contacts under My Contacts in the main navigation menu. Click E-mail Contacts under Quick Links in the left column. Check the box next to Last Name to select all your contacts, or check the box(es) next to the Contact(s) you want to e-mail. Click Email Selected Contacts, then from the drop-down menu, select the P4, 2013 “Early Bird” Hostess Bonus template. If you like, personalize to suit your preference. Click Send E-mail.

• Parties received at Princess House by Friday, April 5, 2013. Online orders due by midnight PT, April 6, 2013 (3:00 a.m. ET, April 7, 2013).

HOW I T WORKS CONSULTANT’S CORNERWHAT

*Party orders submitted online are due by midnight PT, April 20, 2013 (3:00 a.m. ET, April 21, 2013).

• Parties received at Princess House March 23- April 19, 2013.*

• Requires a minimum of $350 in Customer Sales and one booking. Ask your Organizer for details.

• Hostesses may choose up to two Hostess Specials. Limit one of each item per Hostess.

SAMPLING INFO: The Fruit & Veggie Keeper Set (HS0660, $14.95, plus tax and delivery) is available to sample online from March 4, 2013 through 9:00 p.m. PT (midnight ET), March 29, 2013. Included in Tool Kits. In-Catalog Hostess Specials are available to purchase at the discounted Hostess Special price on the Period 1 Sampling Order Form. Limit one of each per Organizer/Consultant, no exceptions.

• Booking Tool: Use the Hostess Wish List & Grouping Flyer to entice bookings AND as a Hostess Coaching tool. Download the updated flyer from the Period Programs page in Consultant’s Corner.

• Boost attendance: Download the Over 30 Under $30 flyer from Printable Supplies to help you show Hostesses that we have top-quality items for all of their friends and family and any budget.

• Download the Hostess Specials flyer from the Period Programs page to e-mail or print and share.

HOSTESS SPECIALSCHOOSE UP TO 2 OF THESE 5 OFFERS!

For Your

Ho

stes

ses

LIMITED-TIME• Kitchen Collapsibles™ Fruit & Veggie Keeper Set (660), $14.95, plus tax and delivery.

• $150 Shopping Spree, $24.95, plus tax and delivery.

IN-CATALOG• Fantasia® Bake, Serve & Store 3-Qt. Casserole (5495), $17.95, plus tax and delivery.

• Fantasia® Domed Cake Plate/Punch Bowl Set (584), $19.95, plus tax and delivery.

• Princess Heritage® Stainless Steel Classic 5-Qt. Braiser (6150), $24.95, plus tax and delivery.

Two-Week Program

LIMITED-TIME• Princess Heritage® Beverage Dispenser (6848), $39.95, plus tax and delivery.

• Princess Heritage® Stainless Steel Classic 50-Qt. Stockpot w/Steamer Insert (6100), $99.95, plus tax and delivery.

IN-CATALOG• Princess House® Pro1800 Induction Unit (6972), $149.95, plus tax and delivery.

PREMIUM HOSTESS SPECIALSCHOOSE 1 OF THESE 3 OFFERS!

• Requires a minimum of $500 in Customer Sales and one booking. Ask your Organizer for details.

• Hostesses may choose one Premium Hostess Special.

• Premium Hostess Special may be purchased with or without purchasing regular Hostess Specials.

SAMPLING INFO:• Those enrolled in the Tool Kit program for the Premium Hostess Special will automatically receive the Classic 50-Qt. Stockpot. If not enrolled, the Stockpot is available to sample online from March 4, 2013, through 9:00 p.m. PT (midnight ET), March 29, 2013. New Consultants who start after March 29, 2013, can order the Stockpot at the sampling price through 9:00 p.m. PT (midnight ET), May 24, 2013. Limit one per Organizer/Consultant.

• The Beverage Dispenser and Induction Unit are available to sample online from March 4, 2013, through 9:00 p.m. PT (midnight ET), March 29, 2013. New Consultants who start after March 29, 2013, can order the Beverage Dispenser and Induction Unit at the sampling price through 9:00 p.m. PT (midnight ET), July 19, 2013. Limit one of each per Organizer/Consultant.

• Booking tip! Download the Hostess Wish List & Grouping flyer to use as a booking tool and Hostess Coaching guide.

• Boost profits! Coach Hostesses to get outside orders before their party, since that gives them the best chance of earning a Premium Hostess Special with over $500 in Customer Sales.

• Classic 50-Qt. Stockpot available on parties received at Princess House in Periods 4-6.

• Beverage Dispenser and Pro1800 Induction Unit available on parties received at Princess House in Periods 4-8.

(March 23-April 19, 2013)At-A-GlancePERIOD4For Your

Cus

tom

ers

5222 Fantasia® Beer Mugs (pr.) ..........................................................................................................................................$16.955361 Meridian™ Banana Tree ...............................................................................................................................................19.956829 Barrington® Soup Spoons (4) .......................................................................................................................................24.956224 Princess Heritage® Coolers (4) ....................................................................................................................................29.955215 Fantasia® Canister Set (3)............................................................................................................................................39.956152 Princess Heritage® Pitcher ..........................................................................................................................................44.956265 Princess Heritage® Stainless Steel Nonstick 10" Skillet ...............................................................................................69.956834 Princess Heritage® Stainless Steel Classic 5-Qt. Casserole & Steamer.........................................................................89.956290 Princess Heritage® Tri-Ply Stainless Steel 8-Qt. Simmer Pot ......................................................................................119.95

Plus, Collect & Save Cookware Sets!See pages 23 and 27-31 in the Spring/Summer 2013 Catalog to help your Customers build customized sets that are perfect fortheir needs.

For Your

New

Co

nsul

tant

s

WHEN

• Parties received at Princess House March 23-April 19, 2013.*

• Customers may purchase up to two Customer Specials with each regular-price purchase.CUSTOMER SPECIALS• 9 items — up to $120 off!

• Download the Customer Specials flyer from the Period Programs page to e-mail or print and share.

• Boost profits! Send the Post-Party Order Link to invitees who couldn’t attend the party. Select My Parties under Party Assistant. Click the Order Tab, then select the E-mail Online Order Link tab. Check the box(es) next to the Contact(s) you want to e-mail. If you like, personalize to suit your preference. Click Send E-mail.