business studies - emerging modes
TRANSCRIPT
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CHAPTER – 5
EMERGING MODES OF BUSINESS
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ONLINE TRANSACTIONS
E – Business refers to shopping through Internet or Online.
Online transactions means
receiving information about goods,
placing an order,
receiving delivery
& making payment through medium of internet
The WWW has expanded the international market place which gives the customers unlimited choices.
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FOUR PHASES OF ONLINE BUSINESS
1. Registration –
Before online shopping one has to register with the online vendor by filling up a registration form. In this form you have to give a password to protect your account otherwise anyone can log into your account.
http://www.myntra.com/#signup
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2. Placing an order –
In online transactions the order can be placed by picking & dropping the items in the shopping cart.
Shopping cart is an online record of what you have picked up while browsing online.
After being sue of what you want to buy then check out from shopping cart & choose your payment option.
http://www.flipkart.com/united-colors-benetton-skinny-fit-women-s-trousers/p/itmdycsh9zvf7gq6?pid=TRODYCSGWQH3D2YG
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3. Payment Mechanism –
payment is made through
a. COD – It means the buyer makes payment in cash when goods are delivered to him.
b. Through cheque – The online seller may send his representative to pick up cheque from the buyer
c. Net Banking – Modern banks provide facility of EFT over the internet. The buyer can trf. Funds from his account to the sellers account.
d. Credit or Debit card
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https://www.flipkart.com/phyco/init?co_id=OD0008066892456715&hash=V2d8b20a6461d5dc33382aa5e34e731c7dd1t17V3whZSBWNFAwL%2BkkouySj7vr8VLKWJqTZjHzUY6llwKV6X%2B4xv%2FsjvAq2Zt6Y%2Fm%2B19CNHOZGW%2BQWdOfF0D6LY61FPaCIx4BNp7K9sJUWRMic6I88lkNeoNaSW0LH3h7lJDOP7UXKTTxqmUzfHUXVL6G4FUvtb7K5jXSfZi3inHCQkAf9FP8LkL%2BnxAmLFZJL%2FHYdq4%2ByFKQvV3q3EtDbALKsurEoO81cvhT7V%2BzOTvhzMdfN%2Fa3TKAcAIKTGMvhPuM09gwAmBjTLpOjERff%2BjZqTSrFvjpFBpbCnSOfjO4sUyw28Bp0nXW3G8cRWBF%2BFKzkJehh4eTrBvP0ydCDtnQykz9cnJnmvK8UKazbD3i5PxRVHct9mIji93s%2FxnKQT502TInO1etHs%2BRd4Ol8OJl9UVwOA1ob1euHnW3PxmfpbstZg%2BHV7eE5BWU9KqIED%2BvVTrCChe8HJuqZSQYVc1LhcCMkb4%2BK6LO1eIjb7mEV0nCBoRIwgxG8zmy1H74akF2fzvF2y%2Fj8DO4ufAh9EWTC%2BhtG9%2BT7km5VUjWtPABS5GeS8Fzvh0USaFxU6ZJLukxEn6P3XKJMtXykO29K9fSLClcvy45pwxMcHoEqIgaCbDPM9cF%2BbJv0iebO9koPv%2BM5VOr7BvcMqqVAsxRup2hzvjr6y%2Bn%2BTKIX%2Bxv9%2F8r2sQ9B3NKMWcMHLiRW5kajIL19BHTwbDgFy5SYozjm85EkTW64SF8atsIJZCBEG7ZpbpR%2FEVu4E1QKh5NGfvWwOY7oe8w02abi1imcYlD0jW8W51lrIEygeXfklbQdafTxY%2BH42e5fibE1%2FFSSeMRpA93VFNh6kdhLYzjIbJ6GIbykLmpo8DKtMbpg2hzebKVnKiuh8yRRPnLUAxaY8cEbg%2BArSdNE674wP0T%2FafVQhn%2Bse1lx0JlVnrB3sbtWmYp%2FcbfL7gP4K2MqIbpGNikG3o%2FWAjFbj5pWi5MFcnBEg1PorM6RrJpoRzsnD%2Fe6W%2FefGVdl5oyWAkPPHY9GzcQ9G7xO0Gsx5X0xBAVn8VWPyq2kzHW9utJDjVat%2BAgK6Do%2FswUANRx4EWzwl%2FIf0%2FB7QXer4KGGdymAEEpWRUWZm3Jpf6mOeHLDgt7KmJpybhdXoVaiKZHUcD9Hd%2Btgkr6s0E9NHCSY1yeRRRTX%2B4Hxb7Q8Kikotf2mzxHEOoyQzEGt0Q9W8n4CTXMmO2kbN2C67DOw4PdjQk%2BY%2Bh79V13tgWlGa4eFo9dLRN9ffd5hbKxNMDgSM1wg6210CY7JC4QZBV32zUhlh3QBUFPfjUh4avnl0xSHeK%2FsBl5ga4nr9dDH7zmS%2B6h2PsRUgssH5Jraqr%2FqUuiQYeuh%2BnMaExCCBMVLTx2o4nNbWzHZjGLVCF%2FqWxkcI2TyTEJmEGSmb%2FDaJGUGg9I15TNOwdDw0arOYdw%3D%3D#/_=_
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SECURITY & SAFETY OF E - BUSINESS
Security problem of E – Commerce can be broadly classified in the following three categories :
1. Transaction Risks
2. Data Storage Risk
3. Risk of Threat or Intellectual Property & Privacy.
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TRANSACTION RISKS
a). Default on order taking/Giving –
Seller may deny that customer ever placed the order.
b). Default on delivery
c). Default on Payment
To overcome these problems the seller must confirm that customer entered the correct information from the cookies.
Cookies are just like caller ID in telephone which provide information like customers name, address etc.
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Customers can also protect himself by shopping from well established websites only
Some advertisers also assure customers regarding sellers identity, sale record, locations etc.
Site such as E – Bay provide the rating of seller. To protect payment
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BPO (BUSINESS PROCESS OUTSOURCING)
Many activities are to be performed for the successful conduct of business like
Production
Buying
Selling
Advertising etc,
When the scale of business is small, the businessman used to perform these activities easily.
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The task of performing the business processes done by outside organisation is termed as BPO.
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