business transformation management
DESCRIPTION
Business Transformation Management. Facilitated by: Michael Vigil Exec VP – Operations. Agenda. What is Business Transformation Management (BTM) What are some of the Key Elements? Experiencing change Seeing the possibilities Bringing it all together. What is it?. - PowerPoint PPT PresentationTRANSCRIPT
“Business Performance Management”
ASIL, Inc.ASIL, Inc.
Business TransformationManagement
Facilitated by:Michael VigilExec VP – Operations
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
• What is Business Transformation Management (BTM)
• What are some of the Key Elements?
• Experiencing change
• Seeing the possibilities
• Bringing it all together
Agenda
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Business Transformation Definition:
Business transformation is a key executive management initiative that attempts to align the operational and technological initiatives of a company more closely with its business strategy and vision.
What is it?
Business Transformation Management Definition:
Effectively managing the activities required to transform a business to address growing Customer requirements, increase products/services, and drive continuous improvement to maintain a competitive advantage.
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Key Elements to consider
• Change Readiness Assessment
• Visioning The End State
• Identify Core Competencies
• Assess Stakeholders Support
• Identify Strengths, Weaknesses, Opportunities, Threats
• Assess Risks And Opportunities
• Communicate, Communicate, Communicate
• Monitor, Measure, and Control
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Definition: Assess the organizations readiness to accept change by reviewing key elements like direction, ability, resources, incentive, structure and actions.
Assessing Current State
Change Readiness Assessment
Importance:
• Understand gaps before they become land mines
• Address gaps to improve organization change readiness
• Mitigate risks of gaps which cannot be overcome
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Visioning The End State
Definition: Establish the Vision and Mission of the project. Identify the values to be followed. Set the strategies that will enable the Vision to be achieved. Develop the Goals and KPIs which support each strategy.
Envision The Future
Importance:
• Common understanding of the end state
• Determine how the project team will conduct itself
• Strategies set the direction of the project
• Goals and KPIs provide the structure for measuring success
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Identify Core Competencies
Definition: Identify which functions/skills must be maintained internally in order to maintain a competitive advantage, protect intellectual property, or manage critical processes.
Core Competency Review
Importance:
• Core Competencies require continual investment
• Non-Core Competencies limit organization flexibility and agility
• Non-Core Competencies are outsourcing candidates
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Assess Stakeholders Support
Definition: Determine the current support among key stakeholders, identify the support required and plan actions required to gain the level of support necessary for success of the project.
Stakeholder Assessment
Importance:
• Identification of all key stakeholders
• Understanding where lack of support is present
• Assessing risk associated with lack of support
• Taking action to increase stakeholder support
• Elimination of potential problem areas
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc. Identify Strengths, Weaknesses, Opportunities, Threats (SWOT)
Definition: Identify the strengths, weaknesses, opportunities and threats tied directly to each strategy that supports the project vision.
SWOT Analysis
Importance:
• Identified strengths can be utilized to address gaps
• Identified weaknesses and threats can be addressed
• Identified opportunities can be exploited
• Risk levels can be determined for weaknesses and threats
• Project success level is increased
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Assess Risks And Opportunities
Definition: Identify/Prioritize risks associated with weaknesses/threats and establish actions which mitigate the risks. Identify/Prioritize risks and upside of identified opportunities and establish actions to increase overall project success.
Risk Assessment
Importance:
• Risks associated with Weaknesses/Threats are addressed
• Opportunities are evaluated for potential upside
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc. Communicate,Communicate, Communicate
Definition: Evaluate/Identify who needs to receive what information, when (date/interval) it needs to occur, why is it necessary, how (phone, meeting, etc.) it will be delivered and who owns each delivery. Establish a schedule that utilizes all of this information, track deliveries, evaluate impact, escalate late deliveries and modify schedule as required.
Communication Planning and Management
Importance:
• Communication requirements are identified, prioritized & scheduled
• Methods and timing of communications are agreed upon
• Ownership is immediately established
• Mechanism to manage project communications is in place
• Themes and messaging requirements are clear
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Monitor, Measure and Control
Definition: The ability to identify and track all actionable items for a given project, by utilizing an automated closed loop process, in order to ensure completion of deliverables.
Integrated Project Management
Importance:
• Ease of managing all actions in one area
• Clarity of action Item ownership and due dates
• Real-time status monitoring (On-time, Overdue, Completed)
• Closed loop accountability and escalation control
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Time
◄ Denial
Rumor
Despair ► ◄ Tolerance
Opportunity ►
◄ Anger
Acceptance ►Pro
du
ctiv
ity
(-)
(+)
◄
Original productivity level
Phase 1 Phase 2 Phase 3 Phase 4
Experiencing Change
Shock ►◄ Possibility
◄ Event
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Change Efforts withoutBusiness Transformation Management
Sta
rtin
g P
oin
t
En
d G
oa
l
Misaligned Organizational Efforts
Change Efforts withBusiness Transformation Management
Sta
rtin
g P
oin
t
En
d G
oa
l
Aligned Organizational Efforts
Seeing the possibilities
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Time
Pro
du
cti
vit
y
(-)
(+)
Lost Productivity
Missed Opportunity
with BTM processes
without B
TM processes
Seeing the possibilities
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.Bringing it all together
StakeholderAssessment
Risk Assessment
CommunicationPlanning andManagement
IntegratedProject
Management
Envision TheFuture
CoreCompetency
Review
SWOTAnalysis
ChangeReadiness
Assessment
SuccessfulChange
ASIL, Inc. Proprietary Information
ASIL, Inc.ASIL, Inc.
Questions and Wrap Up
ASIL, Inc.2901 Tasman Drive, Suite 117
Santa Clara, CA 95054www.asil-inc.com(408) 980-9904
Michael VigilExec VP Operations [email protected]
Pete Pazmany President / CEO [email protected]