business writing 2 - nttha - week 5-15

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Lecturer: Ngo Thi Thu Ha Faculty of foreign language. Lac Hong University UNIT 3: WRITING A CURRICULUM VITAE (CV) Lesson aims: Upon the completion of this unit, students can - understand the concept, main parts and the most common styles of CVs - master the tips on how to write each main part in different styles of CVs - - grasp the vocabulary used in writing CV - write their own CV Lesson focus: - Ways to write each main part in different styles of CV Lesson’s time allocation: 4 periods 1. Introduction of a CV 1.1. Warm-up Activity 1: Answer the following questions 1. Look at the following sample and guess what is it called in Vietnamese? Name: Joan Burns Date of birth: 2 October, 1970 Address: 8 North Street, London Position applied for: Office Manager Job Experience May 1990-present : Personal Assistant (PA) to the Managing Director of William Pwell Ltd Duties : Supervising the General Manager’s office, including one secretary and one clerk Assisting the General Manager with such matters as writing letters and reports, doing research and planning conferences and meeting 1989-April 1990 : Secretary to the Manager of William Powell Ltd. Duties : Took over general secretarial activities such matters as receiving visitors, managing the appointments diary, taking and transcribing dictation, writing routine letters and reports. No. Main contents 1 Introduction of a CV 2 Main parts of a CV 3 Common styles of CVs 4 Writing each part of a CV 5 Practice on writing CV and correction

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Page 1: Business Writing 2 - Nttha - Week 5-15

Lecturer: Ngo Thi Thu Ha

Faculty of foreign language.

Lac Hong University

UNIT 3: WRITING A CURRICULUM VITAE (CV)

Lesson aims:

Upon the completion of this unit, students can - understand the concept, main parts and the most common styles of CVs

- master the tips on how to write each main part in different styles of CVs

-

- grasp the vocabulary used in writing CV

- write their own CV

Lesson focus:

- Ways to write each main part in different styles of CV

Lesson’s time allocation: 4 periods

1. Introduction of a CV

1.1. Warm-up

Activity 1: Answer the following questions

1. Look at the following sample and guess what is it called in Vietnamese?

Name: Joan Burns

Date of birth: 2 October, 1970

Address: 8 North Street, London

Position applied for: Office Manager

Job Experience

May 1990-present : Personal Assistant (PA) to the Managing Director of William

Pwell Ltd

Duties : Supervising the General Manager’s office, including one

secretary and one clerk

Assisting the General Manager with such matters as writing

letters and reports, doing research and planning conferences and

meeting

1989-April 1990 : Secretary to the Manager of William Powell Ltd.

Duties : Took over general secretarial activities such matters as receiving

visitors, managing the appointments diary, taking and

transcribing dictation, writing routine letters and reports.

No. Main contents

1 Introduction of a CV

2 Main parts of a CV

3 Common styles of CVs

4 Writing each part of a CV

5 Practice on writing CV and correction

Page 2: Business Writing 2 - Nttha - Week 5-15

Education

Euston Ploytechnic (present University)

University Diploma in Commerce and Economics (Grade 1), 1990.

Activities: Secretary of the debating society; member of the swimming team.

Secondary School

GCSE (Advanced Level) in Economics (Grade A), Mathematics (Grade C) and History

(Grade B), 1988.

Shorthand and typing (one year).

Skills

Communication

Negotiation

Management

2. According to you, what is a CV?

3. What is CV used for?

4. Are there any difference between an application form and a CV?

1.2. What is a CV? [1]

A Curriculum Vitae (CV) outlines your personal details and your relevant skills,

experience and qualifications. It is used to help you "sell yourself" to a prospective

employer by highlighting your strengths and achievements. The aim of a CV is to get

you an interview.

2. Main parts of a CV

2.1. Warm-up

Activity 2: Brainstorm main parts of a CV.

2.2. Main parts

2.3. Practice:

Activity 3: Read the contents below each part and then fill in each blank numbered

1-6 to indicate the name of each part.

1. __________________

2. __________________

1994–1999 District Sales Manager Ferguson and Biggs

Managed a team of 8 staff developing technical solutions for our clients

Managed and worked on a number of RFPs

Liaised with the implementation team once RFP won

Followed up with client Post Sales to ensure satisfaction and on-going

business

3. __________________

1983–1986 University of Waikato

B.B S., Majoring in Business Administration and Information Science.

4. __________________

Page 3: Business Writing 2 - Nttha - Week 5-15

To obtain the position of General Manager where over 10 years of experience

will add value to operations.

5. __________________

Joe Bloggs

6 Pine Street, Arlington, VA 12333

Home phone: 555.555.5555 Mobile phone: 566.486.2222

Email: [email protected]

6. __________________

Running, gardening, fishing, computers.

3. CV styles

Page 4: Business Writing 2 - Nttha - Week 5-15

3.1. Chronological CV [1]

3.1.1. Features of chronological CV.

Activity 4: Look at the chronological sample below and answer the following

questions

Joe Bloggs

6 Pine Street,

Arlington, VA 12333

Home phone: 555.555.5555 Mobile phone: 566.486.2222 (cell)

Email: [email protected]

Objective To obtain the position of General Sales Manager where over 10

years of experience will add value to operations.

Employment

Responsibilities

Achievements

1994–1999 Ferguson and Biggs Lower Hutt

District Sales Manager

Ferguson and Biggs is a company specializing in the supply of

IT financial packages for mid – large businesses. It holds the

franchise for a range of products and this office covers the

lower North Island.

Managed a team of 5 staff

Looked after the top 5 clients personally

Managed training for all staff

Developed sales methodologies in conjunction with the

team

Liaised with the implementation team

Increased regional sales from $3 million to $10 million.

Managed 5 sales representatives in 3 different locations.

Implemented training course for new recruits — increasing

profitability.

Responsibilities

Achievements

1990–1993 Duffy Vineyards Hastings

Senior Sales Representative

Duffy Vineyards had just increased its production to the point

where it needed to more actively market their products

nationally and overseas.

Developed a sales strategy

Worked in conjunction with a marketing company to

establish branding for local and overseas markets

Expanded sales team from 1 to 3 representatives.

Tripled revenues for the company.

Expanded sales to include mail order accounts.

Page 5: Business Writing 2 - Nttha - Week 5-15

Responsibilities

Achievements

1987–1990 LitWare Ltd

Sales Staff

Litware supplies specialized lighting equipment to commercial

premises

Sales Representative

Worked with the Sales Manager to identify potential

markets in the Hawkes Bay and surrounding regions

Called on a number of potential customers and developed

business with about 25% of these

Developed a mail - out campaign and then followed up

with good success

Maintained contact with customers and obtained follow up

business

Expanded territorial sales by 200%.

Received company’s highest sales award two years in a

row.

Education 1983–1986 University of Waikato

B.B S., Majoring in Business Administration and Information

Science.

Technical

Skills

Communication, negotiation, markerting

Interests Running, gardening, carpentry, computers.

Questions:

1. Which job is the writer applying for?

2. According to you, which part is focused the most in this letter? Give your

explanation.

3. Draw out the order of presenting main parts of this letter.

4. Look at the Employment part of this CV and tell how work history in companies

is presented in term of time order?

5. Which contents are placed under each job title?

Activity 5: Complete the following passage to indicate the features of a chronological

order.

A chronological CV focuses on (1)____________with the (2) _______chronological

order. This means the (3)___________experience will be mentioned first. In this kind

of CV, (4)________________ part is placed immediately (4) ______________

objective or personal information part. Job Titles and company names are

emphasized with (5) ___________and (6)____________detailed under each job title.

3.1.2. Strengths and weaknesses of a chronological CV

Activity 6: Use the given / phrases in the box to indicate the advantages of a

chronological CV

Page 6: Business Writing 2 - Nttha - Week 5-15

stable impressive accomplishments well-known

easy career progress consistent job titles same

A chronological CV is useful for:

the applicants who want to apply for a position in the (1) ____________ field

with the previous job to demonstrate (2)_______________

the applicants who have a (3) ______________ and

(4)______________employment history

the applicants whose (5)___________ have been (6)______________, or they

have been recently employed at (7)__________companies.

the applicants who have achieved (8)_____________ during the time of

working.

In short, using the chronological CV makes it __________ for employer to follow

career history and career progress

Activity 7: Work in group to discuss the following questions

1. Should chronological CV be used for people who have gaps in their work history

or have very limited work experience?

2. If the job you are applying requires you a lot of skills, should you use the

chronological CV? Give your explanation.

3. In case you want to show out the experience in the fields which are not relevant to

the job you are applying for, is chronological CV good to be used? Why or why

not?

3.2. Functional CV [1], [2]

3.2.1. Features of functional CV

Activity 8: Study functional CV sample below and answer the following questions:

Ben Turner 2345 Brook Avenue, Englewood, Colorado 12345

(123) 456-7890

[email protected]

OBJECTIVE: Seeking a position as an armed security guard for Pinkerton Services

SUMMARY OF QUALIFICATIONS • Active U.S. government security clearance

• Bilingual-fluent language in both English and Spanish

• Superior performance award for past four years in security management

• Good ability to make difficult decisions in stressful situations

SKILLS AND ACHIEVEMENTS

Security • Supervised $100 million of highly sensitive equipment – efforts led to zero loss

in a 3-year period.

• Implemented new system security plan that led to increased lockdown

protection for brig personnel.

Page 7: Business Writing 2 - Nttha - Week 5-15

• Monitored restricted personnel in a correctional facility ensuring they remained

in detention

• Helped develop and implement an effective security system – efforts led to

$24K savings annually by reducing pilferage and damage.

Investigation

• Investigated security and safety violations and wrote detailed incident reports –

led to Mayfield Mall being recognized as the ―Safest Shopping Facility in the

Mountain States.‖

• Expertly managed investigative reports – recognized as NCO of the Quarter for

efficiency and accuracy of written instructions and documents.

Communication

• Proven ability to communicate effectively in diverse environments – efficiently

managed a diverse workforce and inmate population resulting in a 10%

decrease in inmate violence.

• Helped diffuse conflicts in a public environment with regard to everyone’s

safety – consistently recognized through customer feedback for excellent

customer relations.

• Proficient at using Windows Vista, Microsoft Office, and PeopleSoft Databases

Supervision

• Provided leadership, instruction, and supervision of 25 personnel – efforts

resulted in a 30% decrease in staff turnover and a 10% increase in promotions.

• Supervised a crew of 15 in daily operations, including evaluation and discipline

– efforts led to a company-record promotion rate for staff and a 10% decrease

in staff turnover.

EMPLOYMENT

• Security Specialist U.S. Marine Corps

• Warehouseman Supervisor Micro Chemical, Inc. Denver, CO

• Security Guard Mayfield Malls Denver, CO

EDUCATION

• U.S. Marine Corps Specialized Training: Explosives, Firearms, Leadership,

Diversity, and Communication

• Metro State College 42 Semester units in Administration of Justice, Denver,

CO

1. Which job is being applied by the writer?

2. Is employment history part focused the most in this CV?

3. If not, which part is focused the most in this Cv. Give your explanation.

4. Look at Employment history part, is the way of presenting work experience in this

CV similar or different to the one of the chronological CV? Give your

explanation.

5. Look at Skills and Achievements part, are achievements presented under each job

title or grouped in each skill?

6. In Skills and Achievements part, which skill is presented first?

7. Study “Summary of qualification” part, which qualification is presented first?

8. In a functional CV, is time order important?

Page 8: Business Writing 2 - Nttha - Week 5-15

Activity 9: Combine all your answers for the questions in Activity 8 and write a

summary of Functional CV’s features

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

3.2.2. Strengths and weaknesses of functional CV

Activity 10: Work in group to discuss whether the following statements are True or

False. Give explanation for your decision.

1. A functional CV is good to be used when you want to change to new area of work

and show your relevant transferable skills and experience. T/ F

2. If you have got gaps in your employment history, you shouldn’t use Functional

CV. T/ F

3. If you want to describe your work experience of unconnected jobs, Functional CV

is a good choice. T/ F

4. It is good for applicants to use functional CV to show their career progress. T/ F

5. Using functional CV is difficult for those with a little working experience/

employment to highlight achievements in a separate section. T/F

Activity 11: Take the results got from doing Activity 10, fill in the following table to

indicate the good points and weak points of a functional CV

3.3. Combined CV

3.3.1. Features of a combined CV

Activity 12: Study the following combined CV and answer the following questions

Ben Turner 2345 Brook Avenue, Englewood, Colorado 12345

(123) 456-7890

[email protected]

OBJECTIVE: Seeking a position as an armed security guard for Pinkerton Services

SUMMARY OF QUALIFICATIONS • Active U.S. government security clearance

• Bilingual-fluent in both English and Spanish

• Superior performance award for past four years in security management

• Able to make difficult decisions in stressful situations

Page 9: Business Writing 2 - Nttha - Week 5-15

SKILLS AND ACHIEVEMENTS

Security • Supervised $100 million of highly sensitive equipment – efforts led to zero loss

in a 3-year period.

• Implemented new system security plan that led to increased lockdown protection

for brig personnel.

• Monitored restricted personnel in a correctional facility ensuring they remained

in detention

• Helped develop and implement an effective security system – efforts led to $24K

savings annually by reducing pilferage Implemented new system security plan that

led to increased lockdown protection for brig personnel.

Helped develop and implement an effective security system – efforts led to $24K

savings annually by reducing

and damage.

Investigation

• Investigated security and safety violations and wrote detailed incident reports –

led to Mayfield Mall being recognized as the ―Safest Shopping Facility in the

Mountain States.‖

• Expertly managed investigative reports – recognized as NCO of the Quarter for

efficiency and accuracy of written instructions and documents.

Communication

• Proven ability to communicate effectively in diverse environments – efficiently

managed a diverse workforce and inmate population resulting in a 10%

decrease in inmate violence.

• Helped diffuse conflicts in a public environment with regard to everyone’s

safety – consistently recognized through customer feedback for excellent

customer relations.

• Proficient at using Windows Vista, Microsoft Office, and PeopleSoft Databases

Supervision

• Provided leadership, instruction, and supervision of 25 personnel – efforts

resulted in a 30% decrease in staff turnover and a 10% increase in promotions.

• Supervised a crew of 15 in daily operations, including evaluation and discipline

– efforts led to a company-record promotion rate for staff and a 10% decrease

in staff turnover.

EMPLOYMENT HISTORY

• 19XX-20XX Security Specialist U.S. Marine Corps

• 19XX-19XX Warehouseman Supervisor Micro Chemical, Inc., Denver, CO

• 19XX-19XX Security Guard Mayfield Malls, Denver, CO

EDUCATION

• U.S. Marine Corps Specialized Training: Explosives, Firearms, Leadership,

Diversity, and Communication

• Metro State College 42 Semester units in Administration of Justice Denver, CO

Page 10: Business Writing 2 - Nttha - Week 5-15

1. What are the similarities and differences between the way of presenting

information in Skills and achievements part in the combined CV and the one in

the functional CV?

2. What are the similarities and differences between the way of presenting

information in Employment history part in the combined CV and the one in the

chronological CV?

Activity 13: Complete the following passage to indicate the features of a combined

CV.

Combined CV is the (1)_______________ of the chronological and functional CVs.

It highlights (2)___________________________ as in the functional CVs and

provides relevant (3) ______________ in (4) ____________ time order as in the

chronological CV.

3.3.2. Strengths and weaknesses of a combined CV []

Activity 14: Work in pair

1. Think of the good thinks if you use combined CV

2. In your opinion, if you combine the chronological CV and functional CV, what

will happen to the length of the CV?

3. According to you, is this kind of CV helpful for those with interupted experience

or achievement?

4. Is Combined CV suitable for those with employment gaps? Give explanation.

3.4. Homework on CV’s types:

Exercise 1: Decide which CV should be used for the following situations. Give your

explanation.

1. You have just graduated from university and you have not much experience as

well as achievement.

2. You have been working as a staff in Credit Department for Vietnam Agriculture

and Development Bank for 3 years. You have seen a job advertisement for the

Credit Manager position in Vietcombank.

3. Currently, you are working as a tourist guide but you will have to travel a lot if

doing this job. You want to apply for the position a teacher of English in Lac

Hong University because you also have English degree.

4. Writing each CV’s part

4.1. Personal Information

Activity 15: Look back the CV sample in Activity 12 and answer the following

1. What is the position of the PERSONAL INFORMATION part in this CV?

2. List out the main components of this part in this CV.

3. Do you think that the number of components in PERSONAL INFORMATION

part is the same in every CV?

Activity 16: Choose one of the following job advertisements to write the personal

information parts for your CV

Page 11: Business Writing 2 - Nttha - Week 5-15

1. 2. 3.

4.2. Career Object: [4]

Activity 17: Read the following career object statement and answer the following

questions

IT PROJECT MANAGER – CONSULTANT

Highly qualified with 10 years of experience in computing, data information systems and

technologies. Working on internal contracts and onsite for external customers from small

start-ups to multi-nationals in various industries for clients such as Pfizer, Aventis, France

3, Elf, Schlumberger and the French Army, as well as experience in the development of

client / server applications and websites. Now looking to make a significant contribution

within a similar international management appointment for an English speaking company

preferable in London, willing to relocate however within the UK or Ireland.

1. Which job is being applied?

2. Which position does the applicant want to apply for?

3. In which sentence the desired job’s name and position are stated?

4. What kind of verb is used to write about the applicant’s expectation/ objective in

sentence 2?

5. Beside the job position desired, what other elements are mentioned by the

applicant in this career statement?

6. Are these elements related to the job being applied for?

7. Look at sentence 1, underline the descriptive term used by the applicant to

describe his/ her qualification.

8. Look at statements that mention the applicant’s qualification, desired job position,

experience, is the subject ―I‖ used?

9. In your opinion, which of the following objective statements is better

a. ―Seeking a challenging position with a large company that will provide an

opportunity for growth and advancement.‖

b. Seeking a position as a Licensed Vocational Nurse for St. Mary’s Hospital

Activity 16: Write your Objective Statement below: ________________________________________________________________

________________________________________________________________

________________________________________________________________

Page 12: Business Writing 2 - Nttha - Week 5-15

4.3. Employment history

Activity 18: Answer the following questions

1. List out the things should be mentioned when writing applicant’s employment

history in a chronological CV.

2. Look back the functional CV and combined CV samples in Activity 8 and

Activity 12, compare the EMPLOYMENT HISTORY’s components in these two

types of CV with the one in the chronological CV

3. In a chronological CV, which time order is used to list work experience? Is this

order applied to all types of CV?

4. Some people think that when writing about the employment history, this is a

chance for the applicant to boast all work experience that he/ she has had. What is

your opinion about this? Give your explanation for your opinion.

5. Is the way to write the work experience in a CV the same as the one in a cover

letter?

6. Which of the following is used to write about the applicant’s responsibility in the

chronological CV?

a. Verb phrases b. Noun phrases c. Full sentences

7. In a chronological CV, which verb tenses is used to list the past experience and

current experience?

Activity 19: Use chronological CV type to write your own EMPLOYMENT

HISTORY

____________________________________________________________________ ____________________________________________________________________

____________________________________________________________________ ____________________________________________________________________

____________________________________________________________________ ____________________________________________________________________

Activity 20: Write the EMPLOYMENT HISTORY parts to apply for the jobs

advertised below

1.

Page 13: Business Writing 2 - Nttha - Week 5-15

2. Job title: Translator/Interpreter

I. RESPONSIBILITIES

+ Provide translation tasks for technical documents, correspondences between Vietnamese and English

and vice versa. Provide interpretation tasks for meetings, conferences, workshops and when required.

+ Provide support to the Office Manager and other Vietnam country staff in answering the telephone,

greeting visitors, and in sending, receiving, filing and recording information about postal, pouch, fax and

email correspondence.

+ Provide support to the Office Manager to coordinate conferences/workshops and/or requested services

including reserving conference/workshop venues, determining catering needs, preparing

conference/workshop materials, assistance with arranging for the travel, lodging, and registration of

participants, consolidating conference/workshop evaluation result and maintaining any necessary records.

+ Assist the Office Manager in handling visa application procedures for foreign staff with PACCOM.

Job Requirement

General:

Years of experience: 5 year(s)

Minimum career level: Experienced (Non-Manager)

Minimum education level: Bachelors

3.

4.4. Education

Activity 21: Look at the following EDUCATION part sample and answer the

following questions EDUCATION 1994 - 1997 BA in Economic at Any University, Anytown. (Exam results to date 2.1. Expected Final

Grade 2.1 or 1)

1992 - 1994 Hapless Road Senior School: 4 'A' levels - Economics (A) Maths (A) History(B) General

Studies (A)

1987 - 1992 Hapless Road Senior School: 10 GCSEs including Maths and English

1. What are the components in this part?

2. According to you which time order is used to write about Education in this

sample?

3. Do you think that time order should be used to write the EDUCATION part in all

kinds of CV s that you have studied?

4. Do you think that the position of the education part is the same in every CV?

5. Should all educations of an applicant should be mentioned in his/ her CV?

Activity 22: Read the job advertisements in Activity 21 and write the Education Part.

4.5. Skills and achievements

Activity 23: Read the samples in activity 4 and 8,

Page 14: Business Writing 2 - Nttha - Week 5-15

1. Is there any difference between the position of ―skills and achievements parts‖ in

a chronological CV and the one in a functional CV?

2. Which part- of- speech is used to list skills in these two types of CV?

3. Which part- of – speech is used to list accomplishments?

Activity 24: Work in group to discuss skills that are useful for the following jobs

1. Teacher of English for children

2. Marketing Manager

3. Accounting

4. Tour guide

Activity 25: Match following accomplishment statements with the relevant job

position

Administrative assistant System administrator Teacher

1. Dramatically increased pass rate of eighth-grade students from 67 percent to a

record high of 93 percent on state proficiency testing.

2. Integrally involved in seamless migration of 1,000-plus users from various local

servers onto DCS corporate UNIX servers in aggressive one-month timeframe.

3. Improved office efficiency and customer service by overhauling previously

haphazard filing system.

5. Home work

Write a CV to apply for advertised jobs in activity 20

REFERENCES

[1]

http://www.rnib.org.uk/livingwithsightloss/working/lookingforwork/Pages/writing_cv.as

px#H2Heading3

[2]

https://nextstep.direct.gov.uk/gettingajob/cvsandcoveringletters/cvadvice/cvformats/func

tionaladvice/Pages/default.aspx

[3] http://www.interview-skills.co.uk/CV-writing-types.aspx

[4] http://www.cv-service.org/cvhelp.htm

Page 15: Business Writing 2 - Nttha - Week 5-15

UNIT 5: WRITING A DECLINING LETTER TO A JOB OFFER (1 week)

Lesson aims:

Upon the completion of this unit, students can - understand the concept of a declining letter to a job offer

- master the tips on how to write a declining letter to a job offer

- grasp the vocabulary used in a declining letter to a job offer

- write their own declining letter to job offer

Lesson focus:

- The general structure and expression used to write a declining letter

Lesson’s time allocation: 4 periods

1. Introduction

Activity 1: Read the following letter and answer the following questions:

7 Shawnee Road

Short Hills, NJ 07078

201-555-0303

October 21st, 2000

Mrs. Walter Mellish

Greenley Corp., Inc.

1010 Madison Avenue

New York, NY

Dear Mrs. Mellish

Thank you for the time and effort you spent considering me for a position as seminar leader. I appreciate your time

and effort as well as those of your staff. I am grateful for your offer of employment.

Because I was so impressed with Greenley Corp., I had a difficult decision to make. After much thought and careful

consideration, however, I have decided not to accept your offer.

I wish you and Greenley Corp. the best continued success. I hope our paths will cross again in the future. Thank

you again for your consideration.

Sincerely,

Jane Oakley

1. According to you, this letter is written by applicants or employers?

2. What is the purpose of this letter?

a. to accept a job offer from an employer

b. to refuse a job offer from an employer

No. Main contents Time

1 Introduction Period 1, 2

2 General structure and practice

3 Useful Expression and practice Period 3, 4

Page 16: Business Writing 2 - Nttha - Week 5-15

c. to refuse to offer a job to an applicant

3. Have you ever been in the situation of the writer and written any letter like this?

4. According to you, what is a decline letter to a job offer?

5. In your opinion, should this letter be written or not? Give your explanation.

2. General structure

Activity 2: Fill in blanks on the left of the following letter to indicate the main

content of each given part.

7 Shawnee Road

Short Hills, NJ 07078

201-555-0303

October 21st, 2000

Mrs. Walter Mellish

Greenley Corp., Inc.

1010 Madison Avenue

New York, NY

Dear Mr. Mellish,

Thank you for the time and effort you spent considering me for a position

as Sales Manager. I am grateful for your offer of employment.

Because I was so impressed with Company A., I had a difficult decision to

make. After much thought, however, I have decided not to accept your

offer.

I will continue to interview and consider other offers that will exactly

match my career goals and hope that we continue to network together.

I wish you and Company A. the best continued success. I thank you again

for your time and consideration.

Sincerely,

Jane Oakley

Page 17: Business Writing 2 - Nttha - Week 5-15

Activity 3: Match the letter’s content with the suitable statements

Thank-you statement for the offer

Refuse the job offer after a careful consideration

Give the reason for refusal

Repeat thank-you statement

Give good wishes to the employer

Hope for other possible future contact

1. I wish you and the Company the best continued success.

2. Therefore, after giving it much careful thought, I must decline your offer.

3. I thank you again for your time and consideration.

4. Thank you very much for offering me the position of Customer Service Manager

with XYZ Corporation.

5. Hope that we continue to network together.

6. While I believe the position and your company offer a great deal to a prospective

employee, I have had another offer which I believe more closely matches what I

am looking for.

3. Useful expression

Activity 4: Combine sentences into one

1. I received your letter to offer me the post of Sales Manager yesterday. Thank you

very much.

__________________________________________________________________

2. I gave your offer a thoughtful consideration. I regret that I must refuse your offer.

__________________________________________________________________

3. I like to work in your company very much. I have just received a full master

scholarship from a well-known university in USA that I have ever desired.

__________________________________________________________________

4. The major I am going to study in this university is Chemistry. I have been

specializing in this major for 4 years.

__________________________________________________________________

5. I finish this course in 3 years. I hope to have another chance to be offered a

relevant job in your company.

Activity 5: Rewrite the following sentences using the given words

1. Thank you for spending time and effort considering me for the post of Assistant to

Director. (spent)

__________________________________________________________________

2. After considering it very carefully, I decide to decline your offer to pursue my

career objective.(careful)

__________________________________________________________________

3. While I believe this is a good position, I decide to refuse it. (make)

__________________________________________________________________

4. I had a difficulty when refusing your offer. (It)

__________________________________________________________________

5. I hope our paths will cross again in the future. (wish)

__________________________________________________________________

Page 18: Business Writing 2 - Nttha - Week 5-15

Activity 6: Read the following reasons which are given to refuse a job offer. Cross

out the reasons that you believe not suitable to be mentioned in your letter.

1. I cannot accept your offer because the salary is quite low, not enough for my

monthly expense.

2. I must give your offer a refusal to pursue my object career.

3. After considering very carefully, I make a decision to continue my dream to

become a Marketing Director.

4. I am sorry but your company is so far from my home so I must reject the job

offered to me.

5. I did not know before that I would have to work overtime if I took over this post.

Sorry that I could not do this job.

6. I have no choice to decline your offer for a private reason.

7. I do not want to work for your company any more so I reject your offer.

8. The interview with you last week helped me to know more about the job

requirement and I think that I should continue finding the other job which is more

suitable to my ability.

9. I think the working environment in your company is not suitable to me.

Activity 7: Tips for writing the letter

Say whether you agree or disagree with the following statements

____ The writer can use informal language to write this letter

____ Anyway, you are not going to accept the job so you do not need to write the

declining letter immediately.

____ This is a letter to refuse the offer so it is not necessary for the writer to be polite

to the employer.

____ The letter should be brief and straight to your main point.

____ Any reason for refusing the job can be frankly given in the letter.

____ Giving reason when refusing the job is compulsory.

____ The applicants do not need to check spelling and grammar mistakes of the letter

before sending it.

Activity 8: Suppose that you receive following letters offering you a job but

now you do not want to take over it. Based on their offer, think a suitable

reason to refuse the job.

Dear [Recipient Name]:

It is our pleasure to confirm our offer of employment to you as an Event Coordinator

at Adventure Works. In this position, you will report directly to Linda Moschell

beginning Monday, November 3, 2003.

Your salary will be $45,000 per year. Paychecks are issued biweekly beginning with

your first paycheck on Friday, November 14, 2003.

We will provide relocation assistance in the amount of $2,500. If you leave

Adventure Works before one year of continuous employment, you are required to

return the total amount of relocation assistance.

You will be eligible for medical and dental benefits beginning on your first day of

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employment. Vacation accrues at a rate of 8.33 hours per month. You will be

eligible to take accrued vacation after three months of continuous employment.

To confirm your acceptance of this offer of employment, please sign below and

return to me by fax at (555) 555-0150.

Sincerely,

4. Home work

Exercise 1: Write a complete letter to refuse the job offer in Activity 8

Exercise 2: Read the following declining letter to a job offer and answer the

following question

Dear Sir,

I received your letter offering me the job as a Secretary 2 weeks ago. I am writing

this letter to say that I will not accept this job.

Frankly speaking, after reading your requirement, I found the job too heavy to me

while the salary offered is so low that it cannot meet my demand. Therefore I do not

want to take over this post. I will continue to find other companies that can offer me a

better salary.

Regards

Ronan Bob

1. What do you think about the tone of this letter? Is this a tactful and polite refusal?

2. If not, rewrite this letter in a better way. You are allowed to make any change of

words.

Page 20: Business Writing 2 - Nttha - Week 5-15

UNIT 6: WRITING LETTER DECLINING A JOB APPLICANT (1 week)

Lesson’s time allocation: 4 periods

5. Introduction

Activity 1: Read following letter’s extract and answer the following questions:

Dear Ms Elisa Kristy,

Thank you for applying for the job opening

with our company. This letter is to let you

know that you were not selected for the

position for which you applied.

We interviewed a number of candidates for

Sales Manager post and have decided to offer

the post to another applicant who is the most

qualified for our requirements.

However, because you were selected to go

through to the interview process, we will

maintain your resume on file for a one-year

period. We will contact you should there be an

opening that matches your profile during that

time.

Once again thank you for your interest in our

company and wish you great success with your

job search.

Sincerely,

Micheal David

Manager of Human Resources

Dear Ms. Doe:

Thank you for offering me the position of

Training Manager with your organization. I

appreciate your confidence in my ability to

handle the many challenges of this position.

This would, indeed, be a challenging

opportunity and would make good use of my

education and experience while allowing me to

enhance and strengthen my overall skills and

qualifications. However, after careful

consideration, I have decided to pursue other

options that will more closely match my long-

range career goals.

Again, thank you for your time and

consideration. It was a pleasure meeting you

and learning more about your organization and

development strategies.

Sincerely,

Molly Marshall

6. Which of the two letters is the letter declining a job applicant?

7. According to you, is the letter declining a job applicant written by applicants or

employers?

8. What is the purpose of this letter?

a. to accept a job offer from an employer

b. to refuse a job offer from an employer

c. to refuse to offer a job to an applicant

9. In your opinion, should this letter be written or not? Give your explanation.

6. General structure

No. Main contents Time

1 Introduction Period 1, 2

2 General structure and practice

3 Useful Expression and practice Period 3, 4

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Activity 2: Fill in blanks on the left of the following letter to indicate the main

content of each given part.

ABC company

123 Hamming Str.,

London

25 October 2010

Ms Elisa Kristy

27 Oclaine Str.,

London

Dear Ms Elisa Kristy,

Thank you for applying for the job opening with our company. This letter

is to let you know that you were not selected for the position for which you

applied.

We interviewed a number of candidates for Sales Manager post and have

decided to offer the post to another applicant who is the most qualified for

our requirements.

However, because you were selected to go through to the interview

process, we will maintain your resume on file for a one-year period. We

will contact you should there be an opening that matches your profile

during that time.

Once again thank you for your interest in our company and wish you great

success with your job search.

Sincerely,

Micheal David

Human Resources Manager

Activity 3: Rearrange the following letter

1. We wish you the best of luck in your job search.

2. We have reviewed your application, and unfortunately we are unable to offer you

a position at this time.

3. Please continue to check our job board for available opportunities.

4. This job requires an experienced candidate.

5. Thank you for your interest in the Chief Accountant position at ABC Company).

Activity 4: Make an outline to indicate the contents and structures of this letter.

7. Useful expression

Activity 5: Match the beginnings of sentences below with their endings

Beginning Endings

1. Thank you for a. you took to take part in our interview for the

position of an interpreter.

2. We appreciate your b. for interest in our company and the position of

Page 22: Business Writing 2 - Nttha - Week 5-15

Sales Executive for which you applied

3. We appreciate the time c. spending time to apply into our company

4. Thank you d. time and great effort spent preparing and sending

your resume to apply for the post of Marketing

Staff

Activity 6: Rewrite the following sentences using the suggested words. The answer

can be varied but you have to keep the original meaning.

6. After considering deliberately, we decide to decline your application

After _____________________________________________________________

7. We regret that we cannot offer you the job at this time.

We ______________________________________________________________

8. We have difficulties in giving decision of turning down your application.

It ________________________________________________________________

9. I am writing to let you know that you were not selected for our next interview.

This _____________________________________________________________

10. We had discussed seriously before arriving the final decision that we must reject

your application.

We had __________________________________________________________

11. We must regretfully inform that you failed our professional test for the post of

Chief Accountant.

We have to ________________________________________________________

Activity 7: Discuss in groups to write the refusal statements to the applicants for the

following situations. Write as many statements as possible.

1. Now, the advertised job has been given to someone already.

I regret that the job has currently been engaged

The vacant job has now been filled up already

This job has been taken over by the other candidate.

2. You feel that the applicant do not have enough experience for the job.

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

3. The applicant’s paper qualifications are too low.

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

4. The salary required by the applicant is too high.

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

5. The applicant’s test result was very bad.

__________________________________________________________________

__________________________________________________________________

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__________________________________________________________________

__________________________________________________________________

6. You were not satisfied with the applicant during the interview (for example he/

she was very clumsy and behaved not very well)

______This job requires carefulness and patience that we think you have to learn

more_____________________________________________________________

__________________________________________________________________

__________________________________________________________________

_________________________________________________________________

7. The know-how about the job of the applicant is not enough to do it well.

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

Activity 8: Use the suggested words and phrases to write complete sentences.

Change the form of word and add punctuation when necessary.

1. We/ encourage/ continue/apply/ advertised positions/ in/ company/ for/ which/

you/ qualify, in/ future.

__________________________________________________________________

__________________________________________________________________

2. Because/ you/ be selected/ go through/ to/ interview process/ we/ maintain/

resume/ on/ file/ a one-year period

__________________________________________________________________

__________________________________________________________________

3. If/ there/ be/ opening/ position/ in/ company/ where/ qualifications/ be/ suitable/

we/ definitely/ contact/ you. __________________________________________________________________

__________________________________________________________________

4. We/ reserve/ resume/ next/ recruitments.

__________________________________________________________________

5. Should/ find/ other/ position/ suits/ interest/ you/ be/ welcome/ apply/ again/ in/

future.

__________________________________________________________________

__________________________________________________________________

Activity 9: Match 1-4 with a-d

1. We wish you a. luck in your job search

2. We believe you b. ,with your long experience, would be granted

many other good opportunities in other companies

3. We wish you the best of c. get a job that suits your ability and experience

shortly.

4. We hope you can d. would succeed in your future endeavor

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8. Homework:

Exercise 1: Choose one of situations stated in activity 7 to write a complete letter of

declining to an applicant.

Exercise 2: Read the following letter and so the tasks below:

Dear Applicant,

We have reviewed your application for the position of PR executive and

unfortunately I cannot accept to let you take over this post.

You graduated the college while this job required university degree. Therefore, your

qualifications are under our expectation. You cannot meet our requirement.

I think you should find other job of your low level.

Michael Bob

Human Resources Manager

1. Find out the refusal statement(s) of the writer. What do you think about these

statements?

2. Change words/ phrases that you feel necessary to make this letter better.

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UNIT 7: WRITING A SHORT BUSINESS REPORT (3 weeks)

Unit goals: at the end of the unit, students are expected to be able to write a short

business report (1-3 pages) not a long, complicated one.

1. Overview about business report.

1.1. General structure

Activity 1: Study the following business report sample and complete the statements

below

REPORT ON POSIBILITY OF OPENING A CRECHE

INTRODUCTION

This report was requested by Mrs. Lilian Cheng on 24 September 2010. The report’s main aim is to

present the results of our recent investigation on the possibility of opening of crèche at the Notting

hill branch.

In the report, presented after the procedure part is the findings of the investigation. Then, a

conclusion is drawn and finally, some recommendations are made about the opening of crèche at

the Notting hill branch.

PROCEDURE

In order to complete the investigation, the following steps were taken.

1. I obtained a breakdown of figures showing the number of customers with young children.

2. I discussed this issue with several customers who brought children to the store.

3. The accommodation, staffing and insurance issues were considered.

4. I investigated the experience of other shops that already have a creche

FINDINGS AND DISCUSSION

1. 7.3% OF Maruman customers have at least one child under the age of 3

2. The majority of customers interviewed said they would use a creche if the cost was reasonable.

Some of these customers also commented that other friends who are not presently customers

might also consider using the shop if there was a creche.

3. There are strict laws and regulations concerning accommodation and staffing of a creche. This

site would have to be approved to run a creche before we could start one.

4. Staff appointed to run a creche would have to be fully qualified.

5. A suitable space would have to be found. This would require running water as well as toilets. The

creche would have to be close to the store entrance but due to noise levels it should be kept

separate from the main store.

6. The company would be required to ensure adequate insurance.

7. Many rival stores in the neighborhood are offering creche facilities.

CONCLUSION AND RECOMMENDATIONS

A creche would be popular and well-used if we decided to go ahead with this.

I suggested that the company should give further consideration to offering a creche and investigate

the financial aspects that would be involved.

Sally Turner

Customer Service Executive

20 April 2010

1. There are ______ main parts in this report body.

2. The main focus of this report is _____________. We can find the information in

___________________________________________part(s) of the report?

Page 26: Business Writing 2 - Nttha - Week 5-15

3. Things to be mentioned in the report are introduced in the ____________ part.

4. The ____________________ part in this report sample talks about the writers’

suggestions on the report issue.

5. The results of the investigation can be seen in __________________ part of the

report.

6. In _________________ part of the report we can see how the data were collected.

Activity 2: Match report contents and report stages

Report Stages Report Content

1 Introduction 1 a. When the data was collected

2 Introduction 2 b. Overview of the structure of the report

3 Introduction 3 c. Your ideas about the reasons for the things you discovered

4 Introduction 4 d. Description of the information you discovered

5 Procedure 1 e. Summary of what you discovered

6 Procedure 2 f. What you think should happen

7 Findings g. When the report was requested

8 Conclusion 1 h. Who requested the report

9 Conclusion 2 i. Why the report was requested, and the Aim

10 Recommendations j. How the data was collected

1.2. Organization of a report

Activity 3: Study the above sample and decide whether the following statements are

True (T) or False (F)

1. When revising your report you should keep the same headings and sections. T/F

2. A report should be divided into sections or paragraph. T/F

3. Organizing the report into sections with titles help readers find easier to find

information they want. T/F

4. Short reports do not need title page. T/F

5. In a report, bulleted format and numbered formats are not allowed. T/F

1.3. Techniques of report writing

Activity 4: Read the following statements and say you agree or disagree with them

1. It is better to try to write grammatically correct sentences right from the start.

2. Reports are usually full of long phrases and complex grammatical structures.

3. Your writing style will depend partly on who will read the report.

4. The report writer can express his/ her own feeling.

5. The report writer does not need to think carefully before writing.

1.4. Language of report writing:

Reports are written in formal, impersonal language by using passive, compound

noun

Page 27: Business Writing 2 - Nttha - Week 5-15

Use linking word to link paragraphs, sentences in reports

1.4.1. Linking words:

Activity 5: Underline five linking words or phrases in this report extract about Kalia,

an imaginary country.

Finally, the Kalian government is giving more control of economic policy to the

regions. For instance, foreign companies do not need a license from the Industry

Ministry. Moreover, these companies pay part of their taxes directly to the region

where they are based rather than pay the whole amount to central government. On the

whole this has made investing in Kalia much easier. However some problems, like

the reform of agriculture, can only be dealt with at a national level.

Put those five linking words into the following table and find at least 3 extra

examples to fulfill this table

Showing a sequence

Talking generally

Making a contrast

Adding another point

Showing a sequence

Giving an example

Cause and result

Giving real/ true/ surprising information

Saying something is obvious

Giving the most important example

Rephrasing in a different way

1.4.2. Passive

Activity 6: Use passive to rewrite the following sentences keeping the same meaning

1. We prohibit smoking in the areas which are public.

____________________________________________________________________

2. Somebody suggested that the campaign for the advertising should run for a period

of six months.

3. We might consider using a different format for the sales account that we make

annually.

__________________________________________________________________

_

__________________________________________________________________

_

4. We agreed we should give the contract for cleaning the offices to KleanUp.

__________________________________________________________________

_

__________________________________________________________________

_

5. We delayed the project to construct a dam because of regulations about planning.

__________________________________________________________________

_

Page 28: Business Writing 2 - Nttha - Week 5-15

__________________________________________________________________

_

2. How to write report’s Subject line

Activity 7: Correct the following subject headings:

1. Complain about Late Delivery of Order 12345

2. The investigation on worker’s strike on 29 Sep 2010

3. Informations on Order 12345

4. Request of Leave

5. Report of the meeting with client Nakaku Hatachi.

3. Writing Introduction part of the report:

Activity 8: Look at the following report’s introduction sample and answer the

following questions 1. Introduction

This report was requested by Mr. P Y Fung, Managing Director of Everbright Ltd., on

24 October 2011. The report concerns the recently observed declining morale of our

staff. The main aims of the report are to identify the causes of the decline in staff

morale and recommend ways to boost it.

In the report the findings describe the decline in staff morale, which can be traced back

to the period following the reduction of the company budget. Following these findings,

conclusions are drawn and a number of recommendations are made as to how staff

morale might be increased.

1. Who asked for the report? 2. When was the report asked for?

3. What is the aim of the report?

4. From this introduction sample, how many parts will be included in this report?

Page 29: Business Writing 2 - Nttha - Week 5-15

Activity 9: Rewrite the following sentences using the given words

1. Mr. Michael David asked me to write this report.

This ______________________________________________________

2. I write this report in response to Mr., Michael David’s request.

This ______________________________________________________

3. In this report, after mentioning the findings, I draw conclusions and make some

recommendations on how to carry out this project.

_____________, conclusions _________________________________________

__________________________________________________________________

4. There are three main parts in this report

Three ____________________________________________________________

5. In this report, the findings describe the decline in staff morale. The conclusion

follows the findings

__________________________________________________ which __________

__________________________________________________________________

Activity 10: Underline the correct verb form of each statement.

1. This report was written/ is written in reply to Mrs. Elisa Kristy.

2. This report was asked/ is asked by The General Director last weeks.

3. Some recommendations was given/ are given at the end of the report.

4. The findings presented/ present changes in workers’ salaries during recent 6

months.

4. Writing Procedure/ Method part

Activity 11: Match the verbs in the left column with the nouns in the right column.

Verbs Nouns

1. to gather a. a survey

2. to carried out b. questionnaire

3. to distribute c. people

4. to interview d. data

Activity 12: Write full sentences using suggested words

1. Data/ for/ report/ gather/ 29 September/ 14 October 2011/.

2. A questionnaire survey/ carry out/ 30 September/ 7 October.

3. Questionnaires/ distribute/ a total/ 180 staff/, /consist of/ 60 staff/ at senior level/

120 staff/ junior level.

4. Staff representatives/ from/ both senior/ junior levels/ interview/ 12 to 14 October.

5. Writing “Findings and discussions” part

5.1. Writing number in reports

Activity 13:

Page 30: Business Writing 2 - Nttha - Week 5-15

5.2. Describing figure in reports

Activity 14: Write the descriptions in the box on the appropriate lines 1–6.

40% 1. _____________________

48% 2. _____________________ and _________________________

48% - 52% 3. _____________________ and __________________________

50% 4. _____________________ and __________________________

52% 5. _____________________ and __________________________

60% 6. _____________________

Activity 15:

5.3. Describing Graphs

Activity 16

Page 31: Business Writing 2 - Nttha - Week 5-15

Activity 17:

Activity 18: Match these adverbs with their definitions

Page 32: Business Writing 2 - Nttha - Week 5-15

Activity 19: Study phrases a-f and answer the questions 7-12

Activity 20:

Activity 21: Look at the following graphs and write some finding statements

below to describe these graphs

1.

____________________________________________________________________

____________________________________________________________________

__

2.

Page 33: Business Writing 2 - Nttha - Week 5-15

____________________________________________________________________

____________________________________________________________________

__

3.

____________________________________________________________________

_

____________________________________________________________________

_

4.

____________________________________________________________________

_

____________________________________________________________________

_

Activity 22: Fill in the gaps using words from the box.

Page 34: Business Writing 2 - Nttha - Week 5-15

6. Writing conclusion of a report

Activity 23:

From the above figure of an extracted report, circle statements that can be the

conclusion of the report.

1. It can be concluded that the recommended luxury cars cannot be used to transport

sales people for its high consumption of petrol.

2. As can be seen from the table, transporting sales people by luxury car using petrol

cost one thousand dollar more than the one using diesel.

3. In general, a diesel small car is cheapest.

4. Using luxury cars to transport people costs is not recommended

5. The report has revealed the results of investigation into the cost of transporting

sales people. In short, using diesel small car is the most economical way to

transport sales people.

Activity 24: Match the report titles with the suitable conclusions

Title Conclusion

1. Report on the meetings between the

Director and workers after the recent

a. From the finding section, it can be

concluded that this year, black and

Page 35: Business Writing 2 - Nttha - Week 5-15

strike white are most favored by many

people.

2. Recent working appointment with Mr.

Kabosaki Oxama

b. A conclusion can be drawn after the

survey that Nokia accounts for the

biggest sales in Vietnam’s market.

3. Consumption of cell phones in

Vietnam

c. The working appointment was,

finally, successful with two orders of

bamboo basket.

4. Customers’ favorite colors in 2011 d. In conclusion, some terms and

conditions on salary and working

time have finally agreed by both the

company representative and workers

Activity 25: Write the suitable conclusions for the following report title

―Report on processing of Korean jacket order number 12345‖ ___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

7. Writing recommendation of a report

Activity 24: Rewrite the following sentences using the given words in bracket

1. The project team recommends more research and development. (are)

__________________________________________________________________

2. We would consider the following solutions. (It)

__________________________________________________________________

3. I suggest that we should try this first. (trying)

__________________________________________________________________

4. We should not invest into gold at this time. (advised)

__________________________________________________________________

5. We should reconsider using the new method for this matter. (recommend)

__________________________________________________________________

Activity 25: Find and correct the 9 mistakes in the following recommendation

section of a report.

Recommendation

There are a number of option we could consider, as follow:

Page 36: Business Writing 2 - Nttha - Week 5-15

Exchange

We should return the microwave to the shop and ask them if we can buy a more

bigger one, and only pay the extra. I suggest try this first.

Purchase of a New Microwave

If the shop will not take back the old microwave I recommend to buy a new one,

and keeping the old one in another part of the office for the staffs who are not like

the present location. Alternatively, we could sell the old microwave second hand.

Queuing System

We could let the staff arrange a system for different staff to use the microwave at

different time.

Page 37: Business Writing 2 - Nttha - Week 5-15

UNIT 8: CONTRACT

Lesson aims:

Upon the completion of this unit, students can - understand the concept of a contract

- master the tips on how to write a contract

- grasp the vocabulary used in a contract

Lesson focus:

- The general structure and the way to write a contract

Lesson’s time allocation: 4 periods

5. What is a contract?

6. Elements in a contract

6.1. Elements

Activity 1: Suppose that a client wants to hire one room in your house. Think of

main elements that should be included in your contract.

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________ Activity 2: Study the following contract and answer the following questions

1. Where can we find the details of two sides who involve in this contract?

2. Give the detail contents of numbered parts from 1-11.

CONTRACT OF SALES

No: 20060620

Seller: CEEG (Nanjing) PV-Tech Co.,

Ltd. Buyer: Jiangsu East China Micro-wave

Equipment Co., Ltd.

Legal representative: TingXiu Lu Legal representative:

Add.: 123 Focheng West Road, Jiangning

Economic & Technical Development Zone,

Nanjing

Add.:

Postcode: 211000 Postcode:

Opening bank: China Merchants Bank

Jiangning Sub-branch

Opening bank:

Accounts: 078002380175610001 Accounts:

Tel: 025-52766649 Tel: 13812355182

No. Main contents Time

1 Introduction of contract Period 1, 2

2 Parts of a contract

3 Vocabulary Period 3, 4

Page 38: Business Writing 2 - Nttha - Week 5-15

Fax:025-52766882 Fax: 025-83275377

The Parties hereby agree to trade the following products, and conclude the terms and

conditions as follows:

1.

Description Specifications Quantity Unit Unit price Amount

Mono-crystalline

TDB125

125*125S

Eff.:15%

1,000 pcs

(2,228.55W) Watt

RMB 30.50/W

RMB 67,970.78

Total 2,228.55W

Total Amount (in word): RMB Sixty Seven Thousand Nine Hundred and Seventy Point

Seventy Eight (RMB 67,970.78)

The above prices include 17% value added tax.

2. Quality Requirement and Technical Standard: The cells provided by the Seller shall

comply with the national standard GB12632-90. The efficiency tolerance: ±5%.

3. Criterion and Method of Inspection and Acceptance and Term of Claims: The Buyer

shall inspect the goods according to the detailed specifications of each installment. The

term of claims shall be within one week after the Buyer receives the goods.

4. Packing Requirement: The cells shall be packed in cartons that are suitable for

highway transportation to satisfy the requirements for long distance transportation for a

long time.

5. Destination of Delivery: The place where the Seller is located.

6. Delivery time: The Seller shall deliver all the goods hereunder within 10 days upon

receipt of 100% of the price value paid by the Buyer.

7. Form of Payment Settlement: The Buyer will pay 100% of the Contract value to the

Seller upon the execution of the Contract.

8. The Bill of Documents to be provided by the Seller: The Seller shall submit the value

added tax invoice to the Buyer within 7 days after the delivery of goods.

9. Force Majeure: Neither of the contractual Parties shall be liable for not fulfilling the

obligations hereunder as a result of natural disasters, war, government interference or

other events unforeseeable, unavoidable and insuperable by the Parties. However, the

Parties shall provide within 7 days the valid documentary evidence issued by the notary

department of the place where the force majeure event occurs.

10. Arbitrator/ Settlement of Disputes: All disputes arising from this Contract shall be

settled through consultation by both Parties. In case no settlement can be reached

through consultation, the Parties may file the dispute to the local court where this

Contract is executed.

11. This Contract shall come into effect upon the execution of the Parties and the copies

executed and delivered through telefax shall be as valid as the original.

The Seller: (Seal) The Buyer:

Page 39: Business Writing 2 - Nttha - Week 5-15

Entrusted Representative:

Entrusted Representative:

(Signature)

(Signature)

Page 40: Business Writing 2 - Nttha - Week 5-15

6.2. Practice: Activity 3: Give the labels for the numbered statements below and then arrange them

in the correct order.

1. ____________: Rice to be packed in single jute new bags of 50 kgs net each,

about 50.6 kgs gross each, hand-sewn at mouth with jute twine thread suitable for

rough handling and sea transportation. The Seller will supply 0.2% of new jute

bags free of charge out of quantity of bags shipped

2. ____________: Goods will be shipped 20 - 25 days after L/C opening date

3. ____________: Vietnamese White Rice

- Brokens: 35% max

- Moisture: 14,5%

- Foreign matter: 0,4%

- Crop: 2009-2010

4. ____________: Any discrepancies and/or disputes arising out or in connection

with this contract not settled amicably shall be referred to Arbitration accordance

with the Rules and Practices of the International Chamber of Commerce in Paris

or such other place agreed by both sides

5. _______________________________

This contract is made in 06 originals in the English language, three for each party

This is subject to the Buyer's final confirmation by telex (June 18th, 1999 latest)

6. _________________________________

Between GALLUCK LIMITED Flat A.3/F, Causeway Tower,

16 -22 Causeway Road

Causeway Bay HONGKONG

Tel: 8479900, 8976422: Fax: 4839200

Telex: 57889 WSGTC HK ( hereinafter called the Buyer)

And HANOI FOOD EXPORT IMPORT COMPANY 40 Hai Ba Trung Street, Hanoi VIETNAM

Tel: 328999, Telex: 328492 - VNF VT

Cable address : VINAFOOD HANOI ( hereinafter called the Seller)

7. ______________: 100 000 million tons more or less 5% at Seller's option

8. _______________

It has been mutually agreed to the sale and purchase of rice on the terms and

conditions as follows:

9. ___________________

a- The inspection certificate of quality, weight and packing issued by Vinacontrol

at loading port to be final and for Seller's account

b- Fumigation to be effected on board the vessel after completion of loading with

expenses to be at Seller's account. But expenses for crew on shore during the

fumigation period including transportation, accommodation and meals at hotel for

Ship owner's account

c- Time for fumigation not to count as laytime

10. ___________________

a-Four days after receiving Vietcombank 's confirmation, the Buyer will open a

telegraphic, irrevocable and confirmed L/C which is in conformity with this

contract by an international first class bank at sight with T.T.R.

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b-In the event that the Buyer fails to open L/C four days after receiving

confirmation from Vietcombank then the Seller shall collect P.B. from the

Vietcombank and then the contract is automatically cancelled

11. ______________: 2.00 USD per metric ton net for June - Sep 2010 shipments.

7. Vocabulary:

Activity 4: Match the words in the left column with the explanation in the right

column:

1. To claim a. Conditions between a buyer and a seller on how to deliver goods

sold or services rendered

2. commodity b. a receipt given by the carrier to the shipper acknowledging receipt

of the goods being shipped and specifying the terms of delivery

3. Terms of

delivery c. argument

4. execution d. Be legally responsible for something

5. to file e. Goods bought or sold

6. Force

Majeure

f. Settlement of a dispute between parties to a contract by a neutral

third party without resorting to court action

7. liable g. to complain and request compensation

8. Bill of

lading h. performance

9. Arbitration i. to submit

10. dispute j. Clauses excuse a party from liability if some unforeseen event

beyond the control of that party prevents it from performing its

obligations under the contract

Activity 5: Base on the information in the following letter to fill in the blanks of the

following contract of sales

Nancy Woo

Pouchen Company

12 Nguyen Ai Quoc

Bien Hoa

Dong Nai

25 May 2010

Jane Karry

456 Kankoo

Shanboo

Korea

Dear Mrs Jane Karry

Please accept my order of Nike shoes with price F.O.B Tan Son Nhat port as follow:

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We would like goods delivered by air. As we are in need of goods so please ship them

one month after signing this contract.

Standard packing

We prefer T/T payment with 30% initial deposit. The rest one before the goods are

delivered

Please send us the contract of sales with your bank details.

Thanks and best regards

Nancy Woo

Sales Manager

Contract of Sales

This Contract for Sale of Goods is made on (0)__________________by and between

___________(1)______________

and

___________(2)______________

for the purchase of the goods described below:

1. Commodity: ________(3)______

No. Item

#

Description Quantity (4) __(5)__

(USD/ prs)

____(6)_____

(USD)

Total

2. _____(7)________: export standard 5- layer carton box

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3. ____ (8) : Goods should be delivered by___(9)____ __(10A)_______days after

the signing of this contract.(10B) __________ will send advance notice regarding the

quantity requested for delivery. Upon receipt of the request for delivery, Seller will

arrange for delivery through a carrier chosen by Seller, the costs of which shall be

F.O.B.____(11)_______.

Partial shipment: not allowed

__(12)____ of loading: __(13)_____ port

4. _______(14)__________: T/T (deposit 30% after signing this contract, the rest

____(15)__ the shipment.

Payment should be transferred to____(16)_______’s bank:

China Merchants Bank Jiangning Sub-branch

Accounts: 078002380175610001

Tel: 025-52766649

Fax:025-52766882

5. ___(17A)_____: Buyer will have the right to inspect the goods upon receipt, and

within( 17B) __ business days after delivery, Buyer must give notice to Seller of any

claim for damages on account of condition, quality, or grade of the goods, and Buyer

must specify the basis of the claim in detail. Failure of Buyer to comply with these

conditions will constitute irrevocable acceptance of the goods by Buyer. All notices

between the parties must be in writing and delivered by courier or by certified mail,

return receipt requested.

6. _______(18)___________: Seller may, without liability, delay performance or cancel

this Contract on account of unavoidable events or other circumstances beyond its

control, including, but not limited to, strikes, acts of God, political unrest, embargo,

failure of source of supply, or casualty.

This contract is made in Quadruplicate in English with the same legal value. Each one

keep__(19)______ versions.

Seller Buyer

____(20)____ ____(21)____

8. Homework

Exercise 1: make a sales contract based on the following order.

Dear Nancy,

We confirm the order which was placed with you by phone this morning as follows:

25 bed sheets (106 cm) blue: $10.50 each

25 bed sheets (102 cm) badge: $10.00 each

50 pillow case blue: $6.90 each

50 pillow case badge: $6.90 each

Unit price includes freight fee already.

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We would like to open L/C at sight

Goods should be delivered 15 days after signing the contract by air.

Other terms depend on your company

Please kindly send me the contract of sales by return

Thanks and regards

Robert