business writing report final exam

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    BUSINESS WRITING REPORT

    FINAL EXAM

    Instructor: Name:

    Results: Class:

    Period:

    Date:

    INSTRUCTION: Please read each problems carefully and prepare thenecessary document. You are given 1 hour to nish this e!am.

    1. " document #hich is most commonly used for internal communication bet#een

    co#or$ers or members of a department. It may be used as an e!ternal

    method of communication if% for e!ample% you need to communicate #ith

    clients or other business associates.

    a. &usiness 'etter(

    b. )emorandum(

    c. &usiness Reports(

    d. 'ove 'etter.

    *.  +his is the part of a business letter #here the author should signal the ending of 

    the letter. "mong the suggested e!amples are: ,-ery truly yours% ,-ery

    sincerely yours% and ,-ery respectfully yours.

    a. Complimentary Close(

    b. /nclosure notation(

    c. 0alutation(

    d. Courtesy copies(

    .  +he part of the memorandum #hich focuses on the sub2ect and purpose. 0uch

    part should clearly ans#er: 3hat is this memo about4 3hat should people do%

    learn or reali5e after reading the memo4

    a. 6eading(b. 7pening(

    c. Closing(

    d. None of the above.

    8.  +his is the part of the )emo #here the actions or re9uest of the letter should be

    clearly reiterated. +his should mention the necessary steps% relevant dates

    and deadlines.

    Part I.)'+IP'/ C67IC/.  ;*< Points=

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    a. Closing(

    b. 7pening(

    c. &ody(

    d. 0ub2ect line.

    >.  +his type of )emo format does not use much formatting. +he addressee is the

    name of the person or group to receive the memo% and it does not re9uire a

    title or salutation% and the sub2ect line is traditionally #ritten in all capitals.

    a. 0tandard )emo(

    b. Inter?o@ce )emo(

    c. )emorandum of understanding(

    d. 0implied )emo.

    A. "n informal message% especially one sent bet#een t#o or moreemployees of the

    same company% concerning company business.

    a. Inter?o@ce memorandum(

    b. 0tandard memo(

    c. 0imple memo(

    d. )emorandum of agreement.

    B. Reports longer than one page are usually attached #ith a staple or paper clip in

    the upper left corner. 0uch reports are called:

    a. &ound report(

    b. nbound Report(

    c. +op bound report(

    d. 'eft bound report.

    . +he part of the report #hich sho#s the sources of 9uotations or other

    information cited therein.

    a. Documentation(

    b. +itle Page(

    c. +able of Contents(

    d. Inde!es.

    . References cited in the report are listed in #hat order4

    a. "lphabetical order of publishers names(

    b. "lphabetical order of authors names(

    c. "lphabetical order of the &oo$ +itle(d. Chronological order based on the date of publication.

    1

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    d. +able of Contents.

    Problem I.SIMPLIFIED MEMO

    )arch 1% *

    )anny Pac9uiao0tudent 'eadership Program Committee Chairman

    Dallas Johnson to Prsnt th Ass!"l#

    Dr. Dallas +. Eohnson telephoned to say that he #ill be pleased to address thespecial student assembly on )arch *< on the topic F+eenage Drug "buseF.

    Dr. Eohnson #ill use slides to present data on the incidence of drug useamong teenagers. 6e #ill use a short lm to highlight diGerences in attitudesand behavior before and after drug use.

    Hinally% a young adult #ho has undergone treatment at the DrugRehabilitation center #ill tell us about her struggles #ith drugs.

     +his assembly should be very interesting% but sobering.

     Euan H. Ramire5

    sldProblem II.Standard Memorandum

    To: "ll 0taG and InternsFro!: "na 'ucily% /!ecutive "ssistant to the PresidentDat: )arch 1>% *S$"%&t: Dishes in the 0in$It has come to our attention that there has been a pile of un#ashed dishes that

    accumulates in the sin$ by the end of each #ee$. It has gotten so bad that #ashing

    ones hands in the $itchen sin$ becomes an uncomfortable underta$ing. +herefore%

    #e are introducing a ne# policy that mandates that employees #ash their dishes as

    soon as they are done #ith them% $eeping the sin$ clear for other uses.If you do not have the time to #ash your lunch container or coGee mug% leave it by

    your des$ until you are ready to #ash it. /ven t#o or three dirty plates #ill

    encourage every person thereafter to leave their un#ashed% food?stained dishes

    and silver#are in the sin$. Conversely% studies have sho#n that #hen a sin$ is

    empty% people are more li$ely to #ash their dishes immediately.

     +han$ you for your cooperationJ

    Part II. PR7&'/)0. Prepare a draft of the follo#ing memorandums. ;

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    &est%

    "na 'ucily