buzzient social business transformation

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Social Business Transformation Buzzient www.buzzient.com Timothy B. Jones, CEO [email protected] @tbjbuzzient

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Buzzient on Social Business Transformation

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Page 1: Buzzient social business transformation

Social Business Transformation

Buzzientwww.buzzient.com

Timothy B. Jones, [email protected]

@tbjbuzzient

Page 2: Buzzient social business transformation

A long time ago in a galaxy far, far away...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 3: Buzzient social business transformation

Ok, how about right now?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 4: Buzzient social business transformation

2 Billion Social Users

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 5: Buzzient social business transformation

Enterprise Applications Are Not Social

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 6: Buzzient social business transformation

Enterprise Users Don’t Use Social Platforms

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 7: Buzzient social business transformation

Result: 2 Billion Invisible “Rebels”

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 8: Buzzient social business transformation

To Reach Them, Transform Your

Enterprise To A Social Business

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 9: Buzzient social business transformation

Social Business Basics

• Analytics

• Integration

• Engagement

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 10: Buzzient social business transformation

Analytics Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 11: Buzzient social business transformation

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 12: Buzzient social business transformation

Integration Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 13: Buzzient social business transformation

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 14: Buzzient social business transformation

Engagement Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 15: Buzzient social business transformation

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 16: Buzzient social business transformation

What does Social Business

Transformation Look Like?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 17: Buzzient social business transformation

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Page 18: Buzzient social business transformation

No Really, What Happens?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 19: Buzzient social business transformation

Apps => Social Apps

Prospects => +2B

Phone => Social Channels

CRM=> CEM (Customer Engagement Management)

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 20: Buzzient social business transformation

How Do I Do All This?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 21: Buzzient social business transformation

Buzzient Makes Enterprises Social

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 22: Buzzient social business transformation

• Extensive Experience with Enterprise Applications and Social Business

• Solutions for Oracle, Salesforce, Siebel, NetSuite, Zendesk, and other apps

• More Info available at www.buzzient.com

Buzzient

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 23: Buzzient social business transformation

What Happens if I Don’t “Go Social”?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 24: Buzzient social business transformation

An Un-Social Enterprise Ends Badly

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 25: Buzzient social business transformation

Thanks for Viewing!(All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…)

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Page 26: Buzzient social business transformation

Social Business Transformation

Buzzientwww.buzzient

Timothy B. Jones, [email protected]

@tbjbuzzient