buzzient social business transformation
DESCRIPTION
Buzzient on Social Business TransformationTRANSCRIPT
Social Business Transformation
Buzzientwww.buzzient.com
Timothy B. Jones, [email protected]
@tbjbuzzient
A long time ago in a galaxy far, far away...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Ok, how about right now?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
2 Billion Social Users
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Enterprise Applications Are Not Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Enterprise Users Don’t Use Social Platforms
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Result: 2 Billion Invisible “Rebels”
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
To Reach Them, Transform Your
Enterprise To A Social Business
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Social Business Basics
• Analytics
• Integration
• Engagement
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Analytics Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Integration Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Engagement Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
What does Social Business
Transformation Look Like?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
17
No Really, What Happens?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Apps => Social Apps
Prospects => +2B
Phone => Social Channels
CRM=> CEM (Customer Engagement Management)
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
How Do I Do All This?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Buzzient Makes Enterprises Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
• Extensive Experience with Enterprise Applications and Social Business
• Solutions for Oracle, Salesforce, Siebel, NetSuite, Zendesk, and other apps
• More Info available at www.buzzient.com
Buzzient
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
What Happens if I Don’t “Go Social”?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
An Un-Social Enterprise Ends Badly
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Thanks for Viewing!(All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…)
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Social Business Transformation
Buzzientwww.buzzient
Timothy B. Jones, [email protected]
@tbjbuzzient