bvt_useful_information_a5_6pp_v1_single_pages
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Useful InformationWho do I call?
Reactive/Planned Maintenance Departments and Propertycare ServiceWillow Road,Bournville, Birmingham B30 2AT
Telephone0121 472 3831
Departments based here:
Bournville Propertycare Services
Telephone 0121 472 0159/6543
Fax 0121 415 6548
Email [email protected]
Maintenance Services
Telephone 0121 415 6533
Fax 0121 415 6548
On request, we can supply an audio CD giving all the information contained in this leaflet.
For general advice and further information contact:
BVT BIRMINGHAMTELEPHONE
0121 472 3831
BVT SHROPSHIRETELEPHONE
01952 293 777
www.bvt.org.uk
How to contact us
Bournville Village Trust, 350 Bournville Lane, Bournville, Birmingham B30 1QYemail: [email protected]
bvt.org.uk openview.bvt.org.uk /bournville.village.trust @bvtnews /bvthousing
Bournville Estate Office Contact DetailsWebsite www.bvt.org.uk
Emergency Repairs0800 387 765
Estate Office155 Oak Tree Lane, Bournville, Birmingham B30 1UBTelephone 0121 472 3831Fax 0121 414 1348 Email [email protected]
Departments based here
Chief Executive0121 415 6404
Financial Services0121 415 6438/6437
Estates0121 415 6424/6475/6483
Freehold/insurance enquiries0121 415 6471
Human Resources0121 415 6408/6419/6442
Public Relations0121 415 6484
IT Services 0121 415 6447
Business Improvement Unit0121 415 6515/6524/6525/6558
Bournville Architects0121 415 6465
Bournville Housing Area Office27 Sycamore Road, Bournville, Birmingham B30 2AATelephone 0121 472 3831Fax 0121 415 6510 Email [email protected]
Bournville Departments based here:
Housing Team0121 415 6513/6514/6517Community0121 415 6491/6492/6493Resident Involvement0121 415 6518Anti-social Behaviour0121 415 6521/6526/6551Arrears Team0121 415 6511/6564
Shenley Area Housing Office10 Shenley Green, Selly Oak, Birmingham B29 4HHTelephone 0121 472 3831Fax 0121 415 6560Email [email protected]
Shenley Departments based here: Housing Team0121 415 6563/6566/6567Lettings 0121 415 6571/6577Rent enquiries0121 415 6569/6570Prospects 0121 415 6565
Other Relevant Contact DetailsThe Independent Housing Ombudsman Scheme81 Aldwych, London WC2B 4HNTelephone 020 7421 3800Fax 020 7831 [email protected]
Birmingham City Council
General Enquiries:0121 303 1111
Refuse Department0121 303 1112
Citizens Advice0844 477 1010
Benefit Advice0121 464 7000
[email protected](or contact your local neighbourhood office)
Environmental Health Services0121 303 6007
Social Services0121 303 2590
Shropshire Contact DetailsEmergency Repairs0800 387 765
Shropshire Area OfficeCherry Tree House, 1 Lightmoor Way, Lightmoor Village, Telford TF4 3TXTelephone 01952 293777Fax 0121 415 6580Email [email protected]
Bournville Village Trust Propertycare ServicesUnit G8, Courtworks Industrial Estate, Bridgnorth Road, Madeley, Telford TF7 4JBTelephone 0800 393 776
All Trust public offices are open to personal callers Monday to Friday 9am – 4.30pm (except for the Area Offices which do not open until 10.30 on a Wednesday)
Who do I call?Telford & Wrekin Council
General Enquiries01952 380 000
Refuse01952 384 384
Citizens Advice0845 146 1554
Benefit Advice01952 383 838
Environmental Health Service:01952 381 818
Social Services01952 385 700
Independent Financial/Debt Advice
My Home Finance 0121 476 4996777 Bristol Road South, Northfield B31 2NQ
CommuniSave0121 486 2035
Based in the Northfield Town Centre Partnership
1884 Pershore Road, Cotteridge, Birmingham B30 3AS
UtilitiesSevernTrent 0800 783 4444Transco 0800 111 999Central 0800 328 1111
6367
4 P2
587
Useful InformationWho do I call?
Reactive/Planned Maintenance Departments and Propertycare ServiceWillow Road,Bournville, Birmingham B30 2AT
Telephone0121 472 3831
Departments based here:
Bournville Propertycare Services
Telephone 0121 472 0159/6543
Fax 0121 415 6548
Email [email protected]
Maintenance Services
Telephone 0121 415 6533
Fax 0121 415 6548
On request, we can supply an audio CD giving all the information contained in this leaflet.
For general advice and further information contact:
BVT BIRMINGHAMTELEPHONE
0121 472 3831
BVT SHROPSHIRETELEPHONE
01952 293 777
www.bvt.org.uk
How to contact us
Bournville Village Trust, 350 Bournville Lane, Bournville, Birmingham B30 1QYemail: [email protected]
bvt.org.uk openview.bvt.org.uk /bournville.village.trust @bvtnews /bvthousing
Bournville Estate Office Contact DetailsWebsite www.bvt.org.uk
Emergency Repairs0800 387 765
Estate Office155 Oak Tree Lane, Bournville, Birmingham B30 1UBTelephone 0121 472 3831Fax 0121 414 1348 Email [email protected]
Departments based here
Chief Executive0121 415 6404
Financial Services0121 415 6438/6437
Estates0121 415 6424/6475/6483
Freehold/insurance enquiries0121 415 6471
Human Resources0121 415 6408/6419/6442
Public Relations0121 415 6484
IT Services 0121 415 6447
Business Improvement Unit0121 415 6515/6524/6525/6558
Bournville Architects0121 415 6465
Bournville Housing Area Office27 Sycamore Road, Bournville, Birmingham B30 2AATelephone 0121 472 3831Fax 0121 415 6510 Email [email protected]
Bournville Departments based here:
Housing Team0121 415 6513/6514/6517Community0121 415 6491/6492/6493Resident Involvement0121 415 6518Anti-social Behaviour0121 415 6521/6526/6551Arrears Team0121 415 6511/6564
Shenley Area Housing Office10 Shenley Green, Selly Oak, Birmingham B29 4HHTelephone 0121 472 3831Fax 0121 415 6560Email [email protected]
Shenley Departments based here: Housing Team0121 415 6563/6566/6567Lettings 0121 415 6571/6577Rent enquiries0121 415 6569/6570Prospects 0121 415 6565
Other Relevant Contact DetailsThe Independent Housing Ombudsman Scheme81 Aldwych, London WC2B 4HNTelephone 020 7421 3800Fax 020 7831 [email protected]
Birmingham City Council
General Enquiries:0121 303 1111
Refuse Department0121 303 1112
Citizens Advice0844 477 1010
Benefit Advice0121 464 7000
[email protected](or contact your local neighbourhood office)
Environmental Health Services0121 303 6007
Social Services0121 303 2590
Shropshire Contact DetailsEmergency Repairs0800 387 765
Shropshire Area OfficeCherry Tree House, 1 Lightmoor Way, Lightmoor Village, Telford TF4 3TXTelephone 01952 293777Fax 0121 415 6580Email [email protected]
Bournville Village Trust Propertycare ServicesUnit G8, Courtworks Industrial Estate, Bridgnorth Road, Madeley, Telford TF7 4JBTelephone 0800 393 776
All Trust public offices are open to personal callers Monday to Friday 9am – 4.30pm (except for the Area Offices which do not open until 10.30 on a Wednesday)
Who do I call?Telford & Wrekin Council
General Enquiries01952 380 000
Refuse01952 384 384
Citizens Advice0845 146 1554
Benefit Advice01952 383 838
Environmental Health Service:01952 381 818
Social Services01952 385 700
Independent Financial/Debt Advice
My Home Finance 0121 476 4996777 Bristol Road South, Northfield B31 2NQ
CommuniSave0121 486 2035
Based in the Northfield Town Centre Partnership
1884 Pershore Road, Cotteridge, Birmingham B30 3AS
UtilitiesSevernTrent 0800 783 4444Transco 0800 111 999Central 0800 328 1111
Bournville Estate Office Contact DetailsWebsite www.bvt.org.uk
Emergency Repairs0800 387 765
Estate Office155 Oak Tree Lane, Bournville, Birmingham B30 1UBTelephone 0121 472 3831Fax 0121 414 1348 Email [email protected]
Departments based here
Chief Executive0121 415 6404
Financial Services0121 415 6438/6437
Estates0121 415 6424/6475/6483
Freehold/insurance enquiries0121 415 6471
Human Resources0121 415 6408/6419/6442
Public Relations0121 415 6484
IT Services 0121 415 6447
Business Improvement Unit0121 415 6515/6524/6525/6558
Bournville Architects0121 415 6465
Bournville Housing Area Office27 Sycamore Road, Bournville, Birmingham B30 2AATelephone 0121 472 3831Fax 0121 415 6510 Email [email protected]
Bournville Departments based here:
Housing Team0121 415 6513/6514/6517Community0121 415 6491/6492/6493Resident Involvement0121 415 6518Anti-social Behaviour0121 415 6521/6526/6551Arrears Team0121 415 6511/6564
Shenley Area Housing Office10 Shenley Green, Selly Oak, Birmingham B29 4HHTelephone 0121 472 3831Fax 0121 415 6560Email [email protected]
Shenley Departments based here: Housing Team0121 415 6563/6566/6567Lettings 0121 415 6571/6577Rent enquiries0121 415 6569/6570Prospects 0121 415 6565
Other Relevant Contact DetailsThe Independent Housing Ombudsman Scheme81 Aldwych, London WC2B 4HNTelephone 020 7421 3800Fax 020 7831 [email protected]
Birmingham City Council
General Enquiries:0121 303 1111
Refuse Department0121 303 1112
Citizens Advice0844 477 1010
Benefit Advice0121 464 7000
[email protected](or contact your local neighbourhood office)
Environmental Health Services0121 303 6007
Social Services0121 303 2590
Shropshire Contact DetailsEmergency Repairs0800 387 765
Shropshire Area OfficeCherry Tree House, 1 Lightmoor Way, Lightmoor Village, Telford TF4 3TXTelephone 01952 293777Fax 0121 415 6580Email [email protected]
Bournville Village Trust Propertycare ServicesUnit G8, Courtworks Industrial Estate, Bridgnorth Road, Madeley, Telford TF7 4JBTelephone 0800 393 776
All Trust public offices are open to personal callers Monday to Friday 9am – 4.30pm (except for the Area Offices which do not open until 10.30 on a Wednesday)
Who do I call?Telford & Wrekin Council
General Enquiries01952 380 000
Refuse01952 384 384
Citizens Advice0845 146 1554
Benefit Advice01952 383 838
Environmental Health Service:01952 381 818
Social Services01952 385 700
Independent Financial/Debt Advice
My Home Finance 0121 476 4996777 Bristol Road South, Northfield B31 2NQ
CommuniSave0121 486 2035
Based in the Northfield Town Centre Partnership
1884 Pershore Road, Cotteridge, Birmingham B30 3AS
UtilitiesSevernTrent 0800 783 4444Transco 0800 111 999Central 0800 328 1111
6367
4 P2
587
Useful InformationWho do I call?
Reactive/Planned Maintenance Departments and Propertycare ServiceWillow Road,Bournville, Birmingham B30 2AT
Telephone0121 472 3831
Departments based here:
Bournville Propertycare Services
Telephone 0121 472 0159/6543
Fax 0121 415 6548
Email [email protected]
Maintenance Services
Telephone 0121 415 6533
Fax 0121 415 6548
On request, we can supply an audio CD giving all the information contained in this leaflet.
For general advice and further information contact:
BVT BIRMINGHAMTELEPHONE
0121 472 3831
BVT SHROPSHIRETELEPHONE
01952 293 777
www.bvt.org.uk
How to contact us
Bournville Village Trust, 350 Bournville Lane, Bournville, Birmingham B30 1QYemail: [email protected]
bvt.org.uk openview.bvt.org.uk /bournville.village.trust @bvtnews /bvthousing