ZavantaProduct Guide

guide

ZavantaBy COMPROSE

Zavanta breaks through the limits of static, unstructured document methods.

The modern solution

Copyright © COMPROSE 2021 | Page 2

“We have a serious brain drain problem.”

“Our policies and procedures are a scattered

mess of PDF files.”

“Our SOPs are not mobile-friendly.”

“We’ve wasted thousands of dollars on a document

management system no one uses.”

Clearly communicated SOPs and policies are essential for any organization. Together, they provide a roadmap for daily operations and good decision making. Regulatory and accreditation bodies require them as well as proof employees are using them.

Yet, many businesses continue to waste thousands of dollars only to end up with static documents that no one uses or updates.

There is a better way.

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Why quality content matters.Document management automation by itself doesn’t mean that people will understand and follow your SOPs and Policies.

Our focus is on usability, because that’s where the performance improvements come from.

With Zavanta, people find what they need, understand what they find, and use the information to always take the right action.

Result: You have a consistent way to train employees, reduce operating and compliance costs, and empower employees across the organization to work smarter.

Our focus is on usability because that’s where the performance improvements come from.

The power of management automation.

capture communicate

manage

Tools to deliver high-quality content and a better user experience.

Why Zavanta

Zavanta is a complete solution. Authoring performance support is seamlessly

integrated with automation and multi-channel publishing.

Streamline all life cycle phases.

Structure by design. Engineered for change.

Link knowledge assets.

Link high-level processes to policies to standard operating procedures. You have a

complete “ecosystem” that connects all critical information together.

Zavanta captures know-how and organizes it in a database. Content is easier to maintain and can be re-purposed to

produce a variety of outputs without re-formatting.

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Capture

Everything you need to capture, communicate, and manage “how to” knowledge.

Communicate Manage

With Zavanta’s “smart” knowledge capture wizard ensures that all

content is clear and consistent no matter who the author is.

Managers can easily monitor attestation and compliance. Audit

tracking is built-in.

Content can be re-purposed. Press a button, generate multiple outputs

without re-formatting.

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Zavanta features

Zavanta User Types

Contributor Users access all the functions of the software. These users are:

• Authors

• Reviewers / Approvers

• Admins

• Managers

Reader Users are your employees. They have read-only access to content in your Portal. Readers can:

• Perform Read Verify

• Take tests, quizzes

• Provide feedback

Zavanta Plans

Designed for large organizations needing

advanced features including employee

user automation. Includes all Zavanta

features.

Enterprise

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Basic

Perfect for getting started, small companies or

departments with 2-3 concurrent Contributor

users.

Perfect for midsize organizations. Includes all the features in the

Standard Plan plus Workflow (Life cycle

automation.)

Teams

Basic Plan Enterprise PlanTeams Plan

Everything in the Standard Plan plus Life Cycle Workflow:

• Team collaboration• Life Cycle Workflow• Testing / Feedback Surveys /

Document Rating

• Structured Authoring Wizard• Content Overlay Designer• Employee Web Portal• ManualMaker, PDF exports• Read Verify (Attestation)• Management Dashboard• Portal Usage Analytics Dashboard• Security, role-based permissions• Automated notifications• Versioning, rollback, change

tracking• Change utilities across documents• SharePoint Search integration• Single Sign On (SSO)

Everything in the Teams Plan plus:

• ETL / Automated User Management

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Plan Features

• ETL / automated user management• Multiple Portals with sandboxes• Analytics Data Feeds

Add to Team plans: Add to Enterprise plans:

• Public-facing Portal• Multiple Portals with sandboxes• Analytics Data Feeds

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Add-on Options

Add to Basic plans:• Testing

Technical Support

• Scheduled phone resolution

• Response time up to 1 business day

• IT questionnaire (up to 2 hrs)

• SSO / API implementation consulting (1 hr)

• Access to senior technical staff at a reduced rate

• Scheduled phone resolution

• Guaranteed SLAs – 4-8 business hours

• IT questionnaire (up to 10 hrs)

• ETL (Employee Automation) • SSO / API / ETL consulting (up to

10 hrs)

• Access to senior technical staff at a reduced rate

• Email support

• Access to all self-help resources including online documentation

• IT Security Center

• Single Sign-on and Active Directory API documentation

• MS SharePoint search API documentation. This API allows SharePoint to seamlessly search Zavanta and return search results to both the Zavanta portal content and internal SharePoint documents.

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All plans include: Enterprise Plans:Enterprise Support

Teams Plans:Premium Support

V i c k i L a u g h l i n , D o c u m e n t C o n t r o l S p e c i a l i s t

If there was a gold standard for implementation, Zavanta would be it.”

Everyone knows what to do.

When you communicate your standard operating procedures and policies in a way that isclear and engaging, employees work smarter. Operational risk and costs go down.

Accountability is front and center.

Zavanta cloud software helps you build a system of Policies, SOPs, and Best Practicesintentionally designed to drive the outcomes you want.

COMPROSE Inc.www.comprose.com