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HRM-624 Solved Quiz’s

By: Shahid Rehman

0312-6619007

Mc080402468

QQUUIIZZ 11 SSPPRRIINNGG SSEEMMEESSTTEERR ((22000088))

QQUUIIZZ

1. An interpersonal conflict in which both the promotive and contrient aspects of interdependence are recognized is known as a

a. Mixed interdependence situation b. Mixed-motive situation c. Mixed independence situation d. None of the given options

2. During negotiation, the decision as to whether or not settle rests in part on

a. Environmental factor b. Economic factor c. Emotional factors d. Nature of the conflict

3. What is true about negotiation?

a. Just avoiding anger can ensure the success of negotiation b. Just avoiding negative emotions is enough for success of negotiation c. Understanding the emotions of other party and acting upon their conditions make

sure negotiation to work out d. Understanding all conditions and circumstances and controlling emotions

(own and other’s) is necessary for negotiation to do well 4. Litigation is the part of

a. Agency adjudication b. Arbitration c. Adjudication d. Negotiation

5. The main reason why a change/innovation seems to be ineffective is:

a. Practice creates high degree of efficiency b. Testing new ways will necessarily lack efficiency c. The failures of innovations are taken as the inferiority of innovation over the

existing practice, rather than to the lack of efficiency. d. All of the given options

6. If we focus on process and ignore the outcome for a short span of time then it will be

more beneficial for dispute resolution. True False

7. Conflict is Complex but yet not difficult to understand

True False

8. The faulty perceptions that arise during conflicts are usually thought as obvious

True False

9. The first step of resolution of conflict is identification of problem

True False

10. Usually the sources of conflict are Multiple and many of them are obvious

True False

MIDTERM EXAMINATION Fall 2009

HRM624- Conflict Management (Session - 5)

Question No: 1 ( Marks: 1 ) - Please choose one Which of the following statement is misperception about conflict? ► Conflict levels are segregated into multiple situations ► Delaying the conflicts may leads to destructive behavior ► Conflicts are only created to gain benefits ► Conflict not always leads to an anger Question No: 2 ( Marks: 1 ) - Please choose one Which of the following does not restrict innovations? ► Proficiency lack ► efficient outcomes (pg 18) ► Limited resources ► ongoing systems Question No: 3 ( Marks: 1 ) - Please choose one Application of ADR is promoted in which of the following type of culture? ► Collectivist ► Communist ► Monopolistic ► Individualistic (pg 20) Question No: 4 ( Marks: 1 ) - Please choose one Customer remained dissatisfied with the shopkeeper’s demonstration about the product, it leads to which of the following? ► Dispute ► Collision ► Distortion ► Confusion Question No: 5 ( Marks: 1 ) - Please choose one Which of the following is NOT an important tip for a driver to survive in a Fender-Bender? ► Exchange information ► Keep calm ► Call the police ► Start a row(pg 3) Question No: 6 ( Marks: 1 ) - Please choose one All of the following are dimensions of issue perspective of conflict EXCEPT: ► Joint Vs Individual (pg 23) ► Process Vs Outcome ► Tangible Vs Intangible ► Narrow Vs Broad focus Question No: 7 ( Marks: 1 ) - Please choose one

A conflict which is purely internal and does not involve any other person, is: ► Interpersonal conflict ► Intrapersonal conflict ► Interpretive conflict ► Not a conflict Question No: 8 ( Marks: 1 ) - Please choose one Which of the following is an internal urge to give good performance and which forces for creativity & innovation? ► Reinforcement ► Determination ► Confidence ► Motivation Question No: 9 ( Marks: 1 ) - Please choose one While identifying interpersonal conflicts, it is necessary to indicate: ► The interests of all involved parties ► The disputants of a particular conflict ► The divergent goals of all disputants ► All of the given options (correct ref pg 33) Question No: 10 ( Marks: 1 ) - Please choose one Many conflicting situations may have more than one: ► Activity conflict ► Interpersonal conflict ► Intrapersonal conflict ► Agency conflict Question No: 11 ( Marks: 1 ) - Please choose one Why it is important to focus on resources in order to diagnose a conflict? ► Helpful in finding other sources of conflict ► Identify underlying reasons of conflict ► Identify best available option ► All of the given options Question No: 12 ( Marks: 1 ) - Please choose one The conflict which arises over personal beliefs and deeply held morals & ethics is termed as: ► Differences in orientation ► Conflict over facts ► Conflicts over deeply held values ► Threats to self-concept and world view Question No: 13 ( Marks: 1 ) - Please choose one Which of the following truly explains the situation in which the disputants are not focusing the real facts and figures of conflict?

► Dislodged conflict ► Misplaced conflict ► misaligned conflict ► Misattributed conflict Question No: 14 ( Marks: 1 ) - Please choose one Conflict can be taken as a challenge and could be transformed into a/an: ► Threat ► System ► Opportunity ► Weakness Question No: 15 ( Marks: 1 ) - Please choose one You are a negotiator of party ‘A’ and negotiator of party ‘B’ is exchanging the ideas about his party's principles, values and preferences. You are analyzing the:

► Constituents & stake holder’s interests ► Other disputant’s interests ► Disputant’s interests ► Own interests Question No: 16 ( Marks: 1 ) - Please choose one All of the following are advantages of understanding the other disputant's interests, EXCEPT: ► Disputant is restricted with his own ideas ► Craft proposals that are acceptable to others ► Avoidance of positional bargaining ► Limit later sabotage that may arouse Question No: 17 ( Marks: 1 ) - Please choose one According to Abraham Maslow, the most basic needs are: ► Safety needs ► Security needs ► Physiological needs (correct) ► Psychological needs Question No: 18 ( Marks: 1 ) - Please choose one The stances of disputants in an interpersonal conflict are known as: ► Position ► Interests ► Bargaining ► Negotiation Question No: 19 ( Marks: 1 ) - Please choose one

According to the Deutsch's theory which of the following is that cooperation begets? ► Exacerbation ► Competition ► Cooperation ► Escalation Question No: 20 ( Marks: 1 ) - Please choose one Who said, “If thou are a master, be some time blind; if a servant, sometimes deaf”? ► Robert Gaits ► Robert Frost ► Thomas Fuller ► Thomas Millar Question No: 21 ( Marks: 1 ) - Please choose one Which of the following negotiation style causes loss of both opportunities and benefits? ► Accommodating style ► Compromising style ► Dominating style ► Avoiding style Question No: 22 ( Marks: 1 ) - Please choose one Which of the following is relevant to the misperception about conflict management? ► Increases the possibility to impair a positive resolution ► Reduces the alternative ways to handle conflict ► It always leads to become more vicious ► All of the given options Question No: 23 ( Marks: 1 ) - Please choose one Which of the following is a clear picture of Individualistic culture? ► It provides more opportunities to promote an individual ► Its preferences and structures tend to be invisible to inhabitants ► It provides more opportunities to handle a conflict in a better way ► All of the given options Question No: 24 ( Marks: 1 ) - Please choose one A social conflict as compared to the corporate conflicts can be considered as: ► Low risky ► More risky ► Risk free ► None of the given options Question No: 25 ( Marks: 1 ) - Please choose one Conflict is largely considered as: ► Global phenomenon

► Perceived phenomenon(correct ref pg 1) ► Destructive phenomenon ► Constructive phenomenon Question No: 26 ( Marks: 1 ) - Please choose one Theory of Social Ecology includes which of the following important institutions for operation of all human beings? ► Mass media ► Court systems ► School Organizations ► All of the given institutions Question No: 27 ( Marks: 1 ) - Please choose one Which of the following outcomes of a conflict are being observed in the specific context of Pakistan? ► Opportunity for change ► Win-win situation ► Competition ► Positive Question No: 28 ( Marks: 1 ) - Please choose one Which of the following is the purpose of adoption of ADR by “Efficiency Wing”? ► Divert cases to litigation ► Save time & money ► Elapse conflict for long time ► Create win-win situation Question No: 29 ( Marks: 1 ) - Please choose one After receiving social stimuli, people assign meaning to what they have experienced, which is known as: ► Interpretation(pg 29) ► Perception ► Reception ► Stimulus Question No: 30 ( Marks: 1 ) - Please choose one

Which of the following type of justice refers to the fairness of the process?

► Distributive

► Competitive ► Procedural (pg 54)

► Substantive Question No: 31 ( Marks: 5 ) What aspect enhance the importance of conflict management? Question No: 32 ( Marks: 10 ) What do you know about Dual Concern Model? Discuss in detail.


QQUUIIZZ SSOOLLUUTTIIOONN 1. High levels of trust between disputants makes:

a. Negotiation more efficient b. Disputants less responsive c. Decrease disputant’s willingness to try to find additional ways to trust each other d. A competitive conflict cycle more likely

2. Which type of trust is founded on control?

a. Calculus-based trust b. Knowledge-based trust c. Identification-based trust d. Productive based trust

3. There is a contest among all employees of organization about valuable suggestions for

improving policies for employees. What type of conflict it may be?

a. Constructive b. Destructive c. Competitive but constructive d. Cooperative but destructive

4. All of the following are advantages of understanding the other disputant's interests

except: a. It helps user visualize and recognize alternate ways to meet goals b. It creates greater inflexibility in coming to settlement c. It ensures user doesn’t miss an optimal resolution d. It enables user to evaluate whether some interests could be met outside the conflict

5. Focusing only on resource aspects of a conflict leads to

a. Zero-sum thinking

b. A competitive approach to resolution

c. A cooperative approach to resolution

d. Zero-sum thinking and a competitive approach to resolution

6. Where the disputants aren't fighting about what's really bothering

them, the conflict is: a. Misplaced b. Misattributed c. Misaligned d. Displaced

7. The meaning of language or behavior may be misunderstood,

causing a _____ conflict. a. Preferences and nuisances b. Data-type c. Resource d. Communication

8. In the final step, Step Seven, disputants put the option into practice, which in turn creates a new:

a. Stimulus b. Action c. Option d. None of the above is correct

9. The conflict gamer reacts to conflict by:

a. Avoiding it b. Feeling traumatized by it c. Not preparing for it d. Postponing negotiation

10. The form of negotiation in which the negotiation is facilitated

by a neutral third party is: a. Mediation b. Agent or advocate-assisted negotiation c. Nonbinding evaluation d. Arbitration

11. Agent is a party to a conflict who is powerful enough to

significantly alter its course True False 12. Most transactions contain both compatible and incompatible

goals and are known as mixed-motive situations True False 13. Lawyers are the only people who could not benefit from

understanding conflict diagnosis True False

14. Creative thinking has always a positive effect on negotiation True False 15. Mediation is a way of negotiation where there are agents involved of both parties True False 16. Misconceptions about conflicts cause increase our ability to respond to conflicts effectively True False 17. Issues perspective is the most important perspective of conflict to be observed. True False 18. Focusing on resources to diagnose a conflict may help in finding other sources of conflict True False 19. In a competitive conflict the disputants perceive as a win and loose situation True False 20. The attitude that allows for risk taking behavior is known as trust True False


QQUUIIZZ SSOOLLUUTTIIOONN

11. The purpose of pure mediation would be most accurately stated as:

Getting a settlement as quickly as possible Getting a fair compromise Facilitating principled bargaining or similar collaborative negotiation so that settlement can result Healing the disputants emotionally

12. Potential mediation client Ms. B complained that she wanted to reach settlement in mediation, but the mediator didn’t seem at all concerned with helping the parties reach settlement, or even to negotiate. Which of the following forms of mediation did this mediator probably practice?

a. Triage mediation b. Bargaining-based mediation

c. Pure mediation d. Transformative mediation

13. Most informal arbitration is probably __________________ than most facilitative

mediation. a. Quicker and less expensive b. Quicker but more expensive c. Slower but less expensive d. Slower and more expensive

14. Mediation:

a. Indirectly promotes cooperation b. Can enhance or preserve relationships c. Can create mistrust d. Some time unable to create more optimal solutions than processes that do not directly

promote cooperation

15. I want to save time and money.” Taking in to consideration the advantages and disadvantages of different type of dispute resolution methods, which of the following is best method to be adopted for the statement given above?

a. Legislation b. Mediation c. Negotiation d. Adjudication

16. Mediator (and clients) sets ground rules for conduct in which stage of mediation?

a. The introductory stage

b. Issues clarification and communication

c. The productive stage

d. Agreement consummation

17. In issue clarification stage in the process of mediation, _______________ mediation generally focuses on analyzing interests of disputants and on avoiding positional bargaining.

a. Evaluative b. Facilitative c. Category based d. Non-binding

18. In which type of mediation mediator takes the time to ensure that he or she has

no prior dealings with either disputant that might create a conflict of interest? a. Facilitative b. Evaluative c. Both facilitative and evaluative d. Neither facilitative nor evaluative

19. Which of the following introductory statements by a mediator is MOST LIKELY to lead to improved cooperation between the mediating disputants?

a. “The purpose of this mediation is for you to decide whether plaintiff’s or

defendant’s version of the issue will prevail.” b. “In mediation, I listen to both sides of the case and then we choose who

wins.” c. “Mediation is a way for the two of you to seek creative solutions to your

conflict that address your unique situation and leave neither of you feeling victimized.”

d. “Now I’d like each of you to state your positions.”

20. One DISADVANTAGE of caucusing in mediation is that: a. The mediator is prevented from using evaluative tactics b. Caucusing does not promote integrating/collaborating c. Caucusing prevents the mediator from learning about issues the disputants feel

uncomfortable discussing in front of one another d. Caucusing promotes principled negotiation

21. Confidentiality in mediation is:

a. Entirely determined by statute b. Determined by statute, court rule, or contract, depending on the jurisdiction and

the type of mediation c. Ordered by the mediator in appropriate cases d. A myth; mediation is not confidential

22. Concerns over whether a mediator should be able to testify in subsequent

litigation raise issues of:

a. Effectiveness b. Confidentiality c. Participation d. Enforceability

23. Many scholars recognize advantages of arbitration over litigation. These advantages include:

a. Expertise of a specialized tribunal b. Fewer saving in time and expense c. Less compliance with arbitration awards d. Arbitrator’s decision serves as precedent in all similar cases throughout the

country

24. Which of the following is not advantage of arbitration? a. Low Cost relative to Litigation b. Intermediary involved c. Legally Binding Nature d. International Enforceability

25. __________ is potentially cheaper and faster than______________.

a. Non-binding evaluation, litigation b. Litigation, Non-binding evaluation c. Litigation, ADR d. ADR, Litigation

Quiz Start Time: 12:36 PM

Time Left 88 sec(s)

Question # 1 of 15 ( Start time: 12:36:23 PM ) Total Marks: 1 All of the following are advantages of understanding the other disputant's interests EXCEPT:

Select correct option:

It ensures user doesn’t miss an optimal resolution

It creates greater inflexibility in coming to settlement

It helps user visualize and recognize alternate ways to meet goals

It enables user to evaluate some interests could be met outside the conflict

Click here to Save Answer & Move to Next Question Quiz Start Time: 12:36 PM

Time Left 84 sec(s)

Question # 2 of 15 ( Start time: 12:37:47 PM ) Total Marks: 1 The attitude that allows for risk taking behavior is known as:


Trust

Mistrust

Cooperation

Competition

Click here to Save Answer & Move to Next Question


Time Left 87 sec(s)

Question # 3 of 15 ( Start time: 12:39:40 PM ) Total Marks: 1 Who are engaged in positional bargaining tends to focus their attention only on the issue represented by the position?


Agents

Friends

Principals

Disputants



Time Left 88 sec(s)

Question # 4 of 15 ( Start time: 12:41:10 PM ) Total Marks: 1 The origin of knowledge-based trust is/are:


Being well acquainted with one another

Intimate & well-functioning family relationships

Investigation & research or a long-term relationship

All of the given options



Time Left 88 sec(s)

Question # 5 of 15 ( Start time: 12:42:34 PM ) Total Marks: 1 Business relationships are made up of all of the following components EXCEPT:


Balanced, neutral fact-finding & evaluation

Restraint of emotional expression

Explicit, detailed agreements

Informality



Time Left 88 sec(s)

Question # 6 of 15 ( Start time: 12:43:34 PM ) Total Marks: 1 In identification of interpersonal conflicts it is necessary to identify the:


Interests

Disputants

Divergent goals




Time Left 88 sec(s)

Question # 7 of 15 ( Start time: 12:44:50 PM ) Total Marks: 1 The faulty perceptions that arise during conflicts are usually thought as:


Obscure

Obvious

Uncertain

Ambiguous



Time Left 88 sec(s)

Question # 8 of 15 ( Start time: 12:46:46 PM ) Total Marks: 1 Conflicts involving __________ matters are more difficult to resolve.


Personal

Monetary

Intangible




Time Left 88 sec(s)

Question # 9 of 15 ( Start time: 12:48:16 PM ) Total Marks: 1 Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?


Walt Kelly

Neil Johnson

Hillarie Belloc

Emily Dickinson



Time Left 88 sec(s)

Question # 10 of 15 ( Start time: 12:48:53 PM ) Total Marks: 1 Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?


Commercial conflict

Conflict resolution

Conflict diagnosis

Systematic conflict



Time Left 88 sec(s)

Question # 11 of 15 ( Start time: 12:49:43 PM ) Total Marks: 1 In what type of conflict, the disputant’s duplicate efforts gather information?


Constructive conflict

Competitive conflict

Cooperative conflict

Destructive conflict



Time Left 88 sec(s)

Question # 12 of 15 ( Start time: 12:51:11 PM ) Total Marks: 1 In the final step of conflict diagnosis, disputants put the option into practice which in turn creates a new __________.


Action

Option

Stimulus




Time Left 89 sec(s)

Question # 13 of 15 ( Start time: 12:52:38 PM ) Total Marks: 1 Many conflictive situations have more than one __________.


Agency conflict

Personal conflict

Interpersonal conflict

Intrapersonal conflict



Time Left 88 sec(s)

Question # 14 of 15 ( Start time: 12:53:32 PM ) Total Marks: 1 The parties in conflict believe they have __________ goals.


Clear

Compatible

Dependable

Incompatible



Time Left 88 sec(s)

Question # 15 of 15 ( Start time: 12:54:15 PM ) Total Marks: 1 Being in conflict with the wrong person, would be the:


Misattributed conflict

Misaligned conflict

Misplaced conflict

Displaced conflict


HRM624

First Quiz.

MC080402468 : Shahid Rehman Quiz Start Time: 05:27 PM

Time Left 87 sec(s)

Question # 1 of 15 ( Start time: 05:27:44 PM ) Total Marks: 1 Being in conflict with the wrong person, would be the:



Misaligned conflict

Misplaced conflict

Displaced conflict



Time Left 87 sec(s)

Question # 2 of 15 ( Start time: 05:28:05 PM ) Total Marks: 1 __________ the sources of conflict can greatly help improve the chances of resolving the conflict.


Organizing

Understanding

Understanding & conceptually organizing



MC080402468 : Shahid Rehman

Time Left 87 sec(s)


Question # 3 of 15 ( Start time: 05:28:33 PM ) Total Marks: 1 The main cause of different conception about a same thing is due to the reason that:


Education levels are different

Family backgrounds are different

People try to conceive what they want

People have different experiences and beliefs



Time Left 87 sec(s)

Question # 4 of 15 ( Start time: 05:29:04 PM ) Total Marks: 1 ‘A man’s greatest battles are the ones he fights within himself’, is quoted by the:


Ben Okri

Walt Kelly

Stuart Hampshire

None of the given options



Time Left 87 sec(s)

Question # 5 of 15 ( Start time: 05:29:34 PM ) Total Marks: 1 Which of the following is/are always a social stimulus?


Verbal

Nonverbal

Contextual




Time Left 87 sec(s)

Question # 6 of 15 ( Start time: 05:29:52 PM ) Total Marks: 1 Efforts to apply alternative blueprints largely fail because:


There is little support from others

People lack proficiency in using new tools

People try to use old tools to address alternative blueprints




Time Left 87 sec(s)

Question # 7 of 15 ( Start time: 05:30:12 PM ) Total Marks: 1 In a conflict diagram the purpose of one tailed arrows is to indicate __________ between participants.


Communication

Relationships

Participation

Conflicts



Time Left 87 sec(s)

Question # 8 of 15 ( Start time: 05:30:34 PM ) Total Marks: 1 Which of the following is the least intrusive of third-party processes?


Arbitration

Negotiation

Conciliation

Adjudication



Time Left 87 sec(s)

Question # 9 of 15 ( Start time: 05:30:57 PM ) Total Marks: 1 The faulty perceptions that arise during conflicts are usually thought as:


Obscure

Obvious

Uncertain

Ambiguous



Time Left 87 sec(s)

Question # 10 of 15 ( Start time: 05:31:22 PM ) Total Marks: 1 ________________ allows the user to choose the best blueprint and the best tools to handle a conflict well.


Conflict diagnosis

Commercial conflict

Conflict resolution

Systematic conflict



Time Left 87 sec(s)

Question # 11 of 15 ( Start time: 05:31:44 PM ) Total Marks: 1 A dispute in which some of the contentions can be expressed as a cause of action or as a defense to a cause of action is known as:


War

Collision

Legal dispute

Fender-Bender



Time Left 87 sec(s)

Question # 12 of 15 ( Start time: 05:32:22 PM ) Total Marks: 1 People confronted with conflict in our culture typically react by seeing the situation as a __________ where there can only be one winner.


Opportunity for change

Win-win situation

Competition

Positive



Time Left 87 sec(s)

Question # 13 of 15 ( Start time: 05:32:52 PM ) Total Marks: 1 Processes that combine the attributes of two or more of the major forms of dispute resolution are called:


Mixed processes

Expert processes

Dynamic processes

Processes evaluation



Time Left 87 sec(s)

Question # 14 of 15 ( Start time: 05:33:29 PM ) Total Marks: 1 One standing in the shoes of a disputant during an interpersonal conflict, acting for the disputant is called:


Agent

Principal

Advocate

Stakeholder


Time Left 86 sec(s)

Question # 15 of 15 ( Start time: 05:34:08 PM ) Total Marks: 1 Many conflictive situations have more than one __________.


Agency conflict

Personal conflict




Conflict Management HRM 624

Online Quiz 2010

Question # 1 of 15 ( Start time: 11:05:43 PM ) Total Marks: 1 Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?  Select correct option:

Commercial conflict

Conflict resolution

Conflict diagnosis

Systematic conflict Question # 2 of 15 ( Start time: 11:06:45 PM ) Total Marks: 1 “We have met the enemy and it is us”, quoted by the:  Select correct option:

Ben Okri

Walt Kelly

Mao Zedong

Stuart Hampshire Question # 3 of 15 ( Start time: 11:07:34 PM ) Total Marks: 1 Ten themes of conflict diagnosis are helpful in:  Select correct option:

Understanding nature of conflict

Making better use of ADR

Resolving conflict

All of the given options Question # 4 of 15 ( Start time: 11:08:55 PM ) Total Marks: 1 In a conflict diagram the purpose of one tailed arrows is to indicate __________ between participants.  Select correct option:

Communication

Relationships

Participation

Conflicts Question # 5 of 15 ( Start time: 11:10:17 PM ) Total Marks: 1 Which of the following is often unconscious to be given good performance in every situation?  Select correct option:

Reinforcement

Determination

Confidence

Motivation Question # 6 of 15 ( Start time: 11:11:01 PM ) Total Marks: 1 Which one of the following mainly shows individuals and their relationships to one another?  Select correct option:

Sociomap

Sociogram

Interception

Determination Question # 7 of 15 ( Start time: 11:11:47 PM ) Total Marks: 1 Efforts to apply alternative blueprints largely fail because:  Select correct option:

There is little support from others

People lack proficiency in using new tools

People try to use old tools to address alternative blueprints

All of the given options http://vustudents.ning.com Question # 8 of 15 ( Start time: 11:13:11 PM ) Total Marks: 1 ________________ allows the user to choose the best blueprint and the best tools to handle a conflict well.  Select correct option:

Conflict diagnosis

Commercial conflict

Conflict resolution

Systematic conflict Question # 9 of 15 ( Start time: 11:13:58 PM ) Total Marks: 1 Which of the following is a disagreement or difference of opinion of two persons or two parties?  Select correct option:

Dispute

Collision

Conciliation

Adjudication Question # 10 of 15 ( Start time: 11:15:24 PM ) Total Marks: 1 Which of the following is Not a major type of assisted negotiation?  Select correct option:

Agent

Mediation

Nonbinding Evaluation

None of the given options http://vustudents.ning.com http://vustudents.ning.com Question # 11 of 15 ( Start time: 11:16:55 PM ) Total Marks: 1 Many conflictive situations have more than one __________.  Select correct option:

Agency conflict

Personal conflict

Question # 12 of 15 ( Start time: 11:18:19 PM ) Total Marks: 1 Usually the sources of conflict are __________ and many of them are __________.  Select correct option:

Multiple, hidden

Multiple, obvious

Less than 5, hidden http://vustudents.ning.com

Less than 5, obvious Question # 13 of 15 ( Start time: 11:19:20 PM ) Total Marks: 1 Being in conflict with the wrong person, would be the:  Select correct option:


Misaligned conflict

Misplaced conflict

Displaced conflict Question # 14 of 15 ( Start time: 11:20:51 PM ) Total Marks: 1 Which of the following emotion led to more integrative and compromised strategies by the partner?  Select correct option:

Disappointment

Anger

Pride

Guilt Question # 15 of 15 ( Start time: 11:23:05 PM ) Total Marks: 1 Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?

Select correct option:

Walt Kelly

Neil Johnson

Hillarie Belloc

Emily Dickinson Conflict Management Latest Solved Online Quiz 03-05-2010 HRM611 Mgmt611 Online Quiz 5/04/2010 12:06:00 AM Posted In HRM Edit This 0 Comments » Question # 1 of 15 ( Start time: 10:09:38 PM ) Total Marks: 1 Which kind of values influences decision making at every step?  Select correct option:

Personal

Social

Personal and social

Collective and personal Question # 2 of 15 ( Start time: 10:10:27 PM ) Total Marks: 1 Work and family conflict occurs when the individual has to perform:  Select correct option:

Multiple roles

Few roles

Tricky roles

Unexpected roles # 3 of 15 ( Start time: 10:11:23 PM ) Total Marks: 1 Which one of the following is NOT the characteristic of a group?  Select correct option:

http://vusolutions.blogspot.com/2010/05/hrm611-mgmt611-online-quiz.html

http://vusolutions.blogspot.com/search/label/HRM

http://www.blogger.com/post-edit.g?blogID=6309535863551655233&postID=284785210606056758

http://vusolutions.blogspot.com/2010/05/hrm611-mgmt611-online-quiz.html

Share common goals

One sided interaction

Characterize themselves as members

Belongingness to members http://vustudents.ning.com Question # 4 of 15 ( Start time: 10:12:26 PM ) Total Marks: 1 A person is communicating about himself or herself is in public, he is showing:  Select correct option:

Self-concept

Self-knowledge

Private self

Projected self Question # 5 of 15 ( Start time: 10:13:46 PM ) Total Marks: 1 Spends too much time on the Internet that effect work, sleep deprivation and neglects human contact, all are the reasons of:  Select correct option:

Internet dependence

Internet professional

Internet customer

Internet fond Question # 6 of 15 ( Start time: 10:14:57 PM ) Total Marks: 1 Contradiction between knowledge, information and attitude is called:  Select correct option:

Apathy

Cognitive dissonance

Dissatisfaction

Self-esteem Question # 7 of 15 ( Start time: 10:16:25 PM ) Total Marks: 1 A good supplier to positive attitudes is:  Select correct option:

Pessimism

Optimism

Being a famous person

Low salary Question # 8 of 15 ( Start time: 10:17:52 PM ) Total Marks: 1 Which of the following step use in grievance procedure?  Select correct option:

Initiation of the formal grievance and Arbitration

Second-level of management

A higher-level manager and the local union president

All of the given options http://vustudents.ning.com # 9 of 15 ( Start time: 10:18:45 PM ) Total Marks: 1 Which one of the following is NOT a component of attitudes?  Select correct option:

Cognitive

Affective

Negative

Behavioral

Question # 10 of 15 ( Start time: 10:20:10 PM ) Total Marks: 1 An individual feels loyalty and respect in which social group?  Select correct option:

In-group

Out-group

Reference group

Secondary group http://vustudents.ning.com Question # 11 of 15 ( Start time: 10:20:43 PM ) Total Marks: 1 Mostly personal problems emerge through self-defeating:  Select correct option:

Attitudes and behaviors

Approach

Actions

Activities Question # 12 of 15 ( Start time: 10:21:34 PM ) Total Marks: 1 Organized clubs and committees are example of:  Select correct option:

Emergent Groups

Work Groups

Social Groups

Out group Question # 13 of 15 ( Start time: 10:22:09 PM ) Total Marks: 1 Amir feels that he is good, strong and best that shows his self __________ about himself.  Select correct option: http://vustudents.ning.com

Love

Esteem

Worth

Perception Question # 14 of 15 ( Start time: 10:23:04 PM ) Total Marks: 1 Which one of the following influences the behavior of individuals?  Select correct option:

Personality

Emotions

Attitude

Consciousness Question # 15 of 15 ( Start time: 10:24:28 PM ) Total Marks: 1 All are the techniques to cope with the loss of a relationship EXCEPT:  Select correct option:

Pamper yourself

Get emotional support

Give yourself time to heal

Lag behind positive outcome

Conflict Management Quiz No. 2


Time Left 74 sec(s)

Question # 1 of 15 ( Start time: 02:45:29 PM ) Total Marks: 1 Who love the interpersonal conflicts?


Conflict fixated

Conflict phobic

Conflict gamer

Conflict obsessed



Time Left 87 sec(s)

Question # 2 of 15 ( Start time: 02:45:51 PM ) Total Marks: 1 Conflict is the source of __________ change.


Personal & social

Political & legal

Hierarchical & political

Global & social



Time Left 87 sec(s)

Question # 3 of 15 ( Start time: 02:46:08 PM ) Total Marks: 1 Which of the following is NOT a common form of resolving conflict?


Negotiation

Arbitration

Meditation

Litigation



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Question # 4 of 15 ( Start time: 02:46:46 PM ) Total Marks: 1 Conflicts involving __________ matters are more difficult to resolve.


Personal

Monetary

Intangible




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Question # 5 of 15 ( Start time: 02:46:58 PM ) Total Marks: 1 Who said, “The shortest and best way to make your fortune is to let people see clearly that is in their best interests to promote yours.”


Aristotle

Walt Kelly

La Bruyere

Mark D. Burn



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Question # 6 of 15 ( Start time: 02:47:51 PM ) Total Marks: 1 In a conflict diagram the purpose of one tailed arrows is to indicate __________ between participants.


Communication

Relationships

Participation

Conflicts



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Question # 7 of 15 ( Start time: 02:48:36 PM ) Total Marks: 1 Ten themes of conflict diagnosis are helpful in:


Understanding nature of conflict

Making better use of ADR

Resolving conflict




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Question # 8 of 15 ( Start time: 02:49:10 PM ) Total Marks: 1 The extreme form of conflict is violence and violence generally hurts __________.


Rich parties

Poor parties

Weaker parties

Stronger parties



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Question # 9 of 15 ( Start time: 02:49:41 PM ) Total Marks: 1 Which of the following is the least intrusive of third-party processes?


Arbitration

Negotiation

Conciliation

Adjudication



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Question # 10 of 15 ( Start time: 02:50:36 PM ) Total Marks: 1 Many disputes over __________ can mask deeper conflicts.


Law

Fact

Community

Communication



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Question # 11 of 15 ( Start time: 02:51:24 PM ) Total Marks: 1 ‘A man’s greatest battles are the ones he fights within himself’, is quoted by the:


Ben Okri

Walt Kelly

Stuart Hampshire

None of the given options



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Question # 12 of 15 ( Start time: 02:51:58 PM ) Total Marks: 1

A conflict which is purely internal and does not involve another person is a(n):




Interpretive conflict

Not a conflict



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Question # 13 of 15 ( Start time: 02:52:39 PM ) Total Marks: 1 Interpersonal conflict tends to be __________.


Self-conscious

Self-committed

Self-fulfilling




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Question # 14 of 15 ( Start time: 02:52:55 PM ) Total Marks: 1 Which of the following is a disagreement or difference of opinion of two persons or two parties?


Dispute

Collision

Conciliation

Adjudication



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Question # 15 of 15 ( Start time: 02:53:15 PM ) Total Marks: 1 One of the four basic tenets of Morton Deutsch's Theory of constructive or destructive conduct is that conflict is either cooperative or:


Individualistic

Constructive

Competitive

Destructive


by: shahid rehman 0312-6619007 mc080402468api.ning.com/.../hrm624shari.pdfhrm-624 solved quiz’s...

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