by stephanie sharpe technical consultant, at&t november 14, 2007 myfloridanet presented to the...

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by by Stephanie Sharpe Stephanie Sharpe Technical Consultant, AT&T Technical Consultant, AT&T November 14, 2007 November 14, 2007 MyFloridaNet MyFloridaNet Presented to Presented to The State of Florida E911 Board The State of Florida E911 Board

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Page 1: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

bybyStephanie SharpeStephanie Sharpe

Technical Consultant, AT&TTechnical Consultant, AT&TNovember 14, 2007November 14, 2007

MyFloridaNetMyFloridaNet

Presented toPresented toThe State of Florida E911 BoardThe State of Florida E911 Board

Page 2: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

AgendaAgenda

MyFloridaNet RequirementsMyFloridaNet Requirements Technical AspectsTechnical Aspects BenefitsBenefits QuestionsQuestions

Page 3: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board
Page 4: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board
Page 5: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

RequirementsRequirements Feature Rich With 99.999% AvailabilityFeature Rich With 99.999% Availability

Dedicated Carrier Class - Service Provider and EnterpriseDedicated Carrier Class - Service Provider and Enterprise

Serve All User Communities Serve All User Communities Multi-Protocol Label Switching (MPLS) - Switching and RoutingMulti-Protocol Label Switching (MPLS) - Switching and Routing

Management and Administration Support Management and Administration Support Provider and Customer ManagedProvider and Customer Managed

Multiple Transports Multiple Transports Speed and Functionality (56 Kbps to 1 Gig)Speed and Functionality (56 Kbps to 1 Gig)

ConvergenceConvergence of Voice, Video & Dataof Voice, Video & Data Quality of Service - Standardized ModelQuality of Service - Standardized Model

Industry Leading Service Level Assurances Industry Leading Service Level Assurances Performance, Availability, Operational, Trouble NotificationPerformance, Availability, Operational, Trouble Notification

Page 6: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

RequirementsRequirements

Web Based Customer Network ManagementWeb Based Customer Network Management Redundant Network Operations Center 24/7Redundant Network Operations Center 24/7 Dedicated Engineering ResourcesDedicated Engineering Resources Enhanced SecurityEnhanced Security State Contract Competitive PricingState Contract Competitive Pricing

Page 7: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Technical AspectsTechnical Aspects

Page 8: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Hardened/Secure

Page 9: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

•Security•Flexibility•Any to Any Transport

2.4 Gig

622 M

Ethernet

Frame Relay

Ethernet

Frame Relay

Page 10: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

MyFloridaNet Redundancy

PCB JAX GVL DYBFTMTPA MIA PEN

TAL

ORL

Internet

Tier 1 Core Router

Tier 2 Core Router

Customer Router

Local Loop

OC-12 (622mb)

OC-48 (2.4gb)

Gigabit (1000 Mb)

Page 11: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

MyFloridaNet Backbone

Ethernet Frame Relay

Customer Routers

SONET Ring

VLAN 1

VLAN 2

PVC 1

PVC 2

Provider Edge Routers

Page 12: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Quality of ServiceQuality of Service

Emergency VoiceEmergency Voice Real-timeReal-time InteractiveInteractive Priority BusinessPriority Business Best EffortBest Effort

Page 13: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Security FeaturesSecurity Features

Department of Defense Policy Guidelines Department of Defense Policy Guidelines Proactive MitigationProactive Mitigation Internet FirewallInternet Firewall Dedicated Security EngineerDedicated Security Engineer 24/7 Security Support24/7 Security Support Level 2 Background InvestigationsLevel 2 Background Investigations Physically Secure Hardened Node FacilitiesPhysically Secure Hardened Node Facilities

Page 14: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

World Class SupportWorld Class Support

Geographically Redundant - 24/7 Network Operations Geographically Redundant - 24/7 Network Operations CenterCenter

Dedicated Engineering ResourcesDedicated Engineering Resources Security EngineerSecurity Engineer AT&T and DMS Support TeamsAT&T and DMS Support Teams

Page 15: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

It’s All In ThereIt’s All In There

Statewide CoverageStatewide Coverage High Bandwidth – over 20 GigabitsHigh Bandwidth – over 20 Gigabits MPLS - Secure/PrivateMPLS - Secure/Private 99.999% Reliability99.999% Reliability Quality of ServiceQuality of Service Focus on Frame Relay & Ethernet TransportFocus on Frame Relay & Ethernet Transport Stringent Service Level AssurancesStringent Service Level Assurances Outstanding Support ResourcesOutstanding Support Resources

Page 16: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Award Winning Network Award Winning Network Management ToolsManagement Tools

CA Spectrum, eHealth, & NetQoSCA Spectrum, eHealth, & NetQoS

Page 17: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Network StatusNetwork Status

Page 18: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Network HealthNetwork Health

ToolsTools PingPing SSHSSH Customizable Customizable

Performance ViewsPerformance Views DeviceDevice PortPort

Custom ReportsCustom Reports AvailabilityAvailability Performance TrendingPerformance Trending SLA VerificationSLA Verification

Page 19: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

More Granular AnalysisMore Granular Analysis

Which applications Which applications are bandwidth are bandwidth hogs?hogs?

Monitor top Monitor top interfaces, interfaces, protocols, and protocols, and hosts hosts

Measure rate, Measure rate, volume, and volume, and utilization by utilization by protocol, host, and protocol, host, and conversationconversation

Analyze trends in Analyze trends in applications, hosts, applications, hosts, and conversations and conversations per class of service per class of service

Page 20: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Network Management BenefitsNetwork Management Benefits

Web Based - Anywhere, Anytime AccessWeb Based - Anywhere, Anytime Access Easy to UseEasy to Use Cost Effective – Integral Part of the ServiceCost Effective – Integral Part of the Service Know Your NetworkKnow Your Network

Page 21: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board
Page 22: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Simplified BudgetingSimplified Budgeting

Flat Rate Pricing Statewide* Flat Rate Pricing Statewide* No Minimum Term – Month to Month – Order Via CSANo Minimum Term – Month to Month – Order Via CSA Customer Premises EquipmentCustomer Premises Equipment

RentRent PurchasePurchase LeaseLease Bring Your Own Router (BYOR)Bring Your Own Router (BYOR)

Internet AccessInternet Access All Inclusive Rate – QoS, Management, ToolsAll Inclusive Rate – QoS, Management, Tools Limited Installation ChargesLimited Installation Charges

*(12 Mbps and below)*(12 Mbps and below)

Page 23: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

BenefitsBenefits

StatewideStatewide Available to All Public Safety and Emergency Responder CommunitiesAvailable to All Public Safety and Emergency Responder Communities

99.999% Availability99.999% Availability Always There When You Need ItAlways There When You Need It

High BandwidthHigh Bandwidth Application Bandwidth Increases Are Easily AccommodatedApplication Bandwidth Increases Are Easily Accommodated

SecureSecure Enhances Your Security StrategyEnhances Your Security Strategy

Quality of ServiceQuality of Service Convergence of Voice, Video, & DataConvergence of Voice, Video, & Data

Management ToolsManagement Tools Facilitates Planning & Problem Diagnosis at No Additional CostFacilitates Planning & Problem Diagnosis at No Additional Cost

Support ResourcesSupport Resources Augments Your Staff With No Additional InvestmentAugments Your Staff With No Additional Investment

Stringent SLAsStringent SLAs Assured On-time Service Delivery and Trouble NotificationAssured On-time Service Delivery and Trouble Notification

Cost EffectiveCost Effective Allows More Participation & Collaboration w/Simplified BudgetingAllows More Participation & Collaboration w/Simplified Budgeting

Page 24: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Public Safety/Emergency RespondersPublic Safety/Emergency Responders

Florida Interoperability Network Florida Interoperability Network FDLE/Criminal Justice NetworkFDLE/Criminal Justice Network Highway SafetyHighway Safety Fish and WildlifeFish and Wildlife

Page 25: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Questions?Questions?

Page 26: By Stephanie Sharpe Technical Consultant, AT&T November 14, 2007 MyFloridaNet Presented to The State of Florida E911 Board

Stephanie SharpeStephanie SharpeTechnical ConsultantTechnical Consultant

AT&T SoutheastAT&T [email protected]@att.com

850-969-7013850-969-7013

Thank You!Thank You!