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Lloyd-Walker, Beverley, French, Erica, & Crawford, Lynn(2017)Understanding the changing career patterns of the professional projectmanager. InAnnual Conference of the European Academy of Management, 2017-06-21 - 2017-06-24, United Kingdom.
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Lloyd-Walker, B., French, E. L., & Crawford, L. H. (2017). Understanding the changing career patterns of the professional project manager. In EURAM (European Academy of Management) Conference. Glasgow: EURAM. Page 1
Understanding the changing career patterns of the professional project manager
Abstract
As recognition of project management as a profession and increasing numbers of people from
a range of areas pursue careers moving from one project to the next, understanding of project
based careers gains relevance. For organisations employing project managers this presents
challenges in ensuring they have project managers with the knowledge, skills and experience
required to successfully deliver outcomes vital for project success. For individuals, projects
offer fruitful careers, but the roles are emergent and paths uncharted. The research reported
in this paper involved interviews with more than 75 project management practitioners from a
range of industries exploring their career journey, aspirations and future plans. Wittgenstein’s
family resemblance model was used in part to explain the diverse practices of project workers
and to understand the intricacies of project careers. Findings demonstrate a diversity of
project manager backgrounds and experiences with relational competencies forming and
shaping project management careers. Many workers are on an unexpected career path but are
enjoying the journey and not planning to change careers.
.
Key Words
Project, project management, temporary organisation, career
2
Introduction
The increasing role of projects in today’s organisations has led to an increasing recognition of
project management as a profession. There is a growing need for those working in project
management (PM) roles to seek new ways of developing their knowledge and capabilities in
order to pursue a career through a series of project management roles (Bredin & Söderlund,
2013). This may involve moving between organisations within the one industry or lead to
project managers seeking a career within the profession and across industries. Employees
may now be committed more to a profession, than to an organisation or industry leading to
them being viewed as having greater loyalty to their craft than to their company (Bredin &
Soderlund, 2011b). Indeed as organisations increasingly rely on temporary and contract staff
to carry out work in project teams people have had to consider self-employment as an option
(Amundson, 2006). This fits with the boundary-less career paths that have been predicted for
the future (Tams & Arthur, 2010). People are moving within organisations, between
organisations, across industries and globally if required to pursue a chosen career path.
Project managers no longer limit their career efforts to a single organisation or industry,
geographic location or specialised area. The temporary nature of projects may result in
discontinuous employment and regular changes of employer and location, with project
managers contracting to work for the duration of a specific project, often with the
accompanying benefit of building expertise to gain new and interesting project roles
(Holland, Hecker & Steen, 2002).
For employers, this mobility presents an additional challenge in attracting, motivating and
retaining the capable project managers they require to ensure success. Key staff will require
encouragement to build their expertise and capabilities (Whitley, 2006). Because the work
carried out in projects is crucial to organisational success it could be expected that
3
organisations would view “project competence as critical for the company’s success” (Bredin
& Söderlund, 2013: 892). Indeed, Lindgren and Packendorff (2006: 841) acknowledge that
project management has “become a common form of work organization in all sectors of the
economy” with processes vital for organisational success now commonly carried out across
industries using project teams. This study seeks to identify the career journey, career
aspirations and future work and development plans of project workers from a range of
industries with a view to understanding the changing career patterns of project workers.
Background
It is generally acknowledged that effective project managers require an understanding of the
industry in which they are operating and the technology used to support project management
(PMI, 2013). Additionally, project managers require general management knowledge and
skills, including communication skills within high level interpersonal skills. Research into the
competence of project managers confirms the increasing emphasis on interpersonal or soft
skills that concentrate on the behaviours required for successful completion of all stages of
the project (Crawford et al., 2006), Although traditionally project managers came from an
engineering background and were typically male (Gaddis, 1959) the knowledge, skills and
attributes now required of project managers indicate that engineering is not the only path to
PM success for the new types of projects being carried out in organisations (Crawford,
French and Lloyd-Walker, 2013). Projects are used to bring about change in organisations
(Bredin & Söderlund, 2013; Cicmil, 1999; Lehtonen & Martinsuo, 2008), to support
research and development (Bredin & Söderlund, 2013), within production environments, and
used to prepare learning programs in instructional design (van Rooij, 2010). The temporary
nature of projects remains common (see for instance Lundin & Söderholm, 1995; Turner &
Müller, 2003). Projects come about to solve complex problems (Modig, 2007). They require
4
project managers with both technical and interpersonal skills (Crawford et al., 2006). They
are undertaken to produce a unique product or service (Morris, 2002). Although the service
or product to be delivered may vary, the project will follow an appropriate life cycle (Morris,
2002; Turner, 2009). They are temporary organisations that contain the four elements: time,
task, team and transition (Lundin & Söderholm, 1995).
Increased diversity in employment conditions has implications for individuals and
organisations. Compared with traditional industrial companies where permanent employment
is the norm (Ekstedt, 2009), new forms of organising and the growth of project-based
organisations has seen the growth of contracted project-by-project employment. In Australia,
where the research reported in this paper was conducted, Rawling (2015: 252) stated that in
2012 up to four million Australians were ‘casual workers, contractors, workers on short-term
employment contracts, outworkers and labour hire workers. Those working on project-
specific, fixed term contracts would form part of that number, usually as self-employed
contractors (Quinlan, 2012). This makes the challenge for organisations one of ensuring that
they implement the necessary systems and processes to retain a core group of high
performing project staff (Whitley, 2006) and to maintain a good relationship with contractors
that will enable them to continue to leverage the power of projects ensuring sustainability
into the future. It also brings into question the extent to which organisations have adjusted
their human resource practices in response to the move to increasingly project based work
(Bredin & Söderlund, 2011a; Huemann, Keegan & Turner, 2007; Söderlund & Bredin, 2006).
Careers in Project Management
The term ‘portfolio’ career has evolved to describe the careers of well educated, self-
employed professionals,, who regularly change their jobs, and who are keen to find a range of
5
short-term projects in which they can work to build their profile (McDowell &
Christopherson, 2009). McDowell and Christopherson (2009) observed that portfolio careers
were commonly pursued in the creative industries, but there is now an increase in people
following this career model in other sectors. People who negotiate contracts where their
experience and expertise are valued are described as members of the ‘gold-collar’ labour
market (Holland et al., 2002). They take a strategic approach to creating a portfolio of
experiences, developing expertise and a network of contacts to support them in gaining future
contracts. DeFillippi and Arthur (1996) developed the concept of ‘career capital’. Here an
individual creates value through improvements in the roles they take on and the recognition
they receive for their performance externally. Inkson and Arthur (2001) maintain that project
managers amass career capital through selecting projects that provide them with the
opportunity to increase their knowledge and expertise, expand their professional networks,
and gain attention externally.
Those who have commenced their careers in a profession where security and continuity are
the norm may feel uneasy when confronted with the need to re-negotiate their employment
terms and conditions regularly. Applying Holland’s typology and linked social cognitive
career theory, it could be assumed that some new entrants into a career in project
management may find this a difficult process to confront and to successfully conclude with
potential employers (Paton, Hodgson & Cicmil, 2010). Individuals face differences in
perception when making career choices. Social cognitive career theory (SCCT) establishes
that those with higher levels of self-efficacy will be more likely to seek out and respond to
challenges and opportunities. The higher the level of coping efficacy the more likely it is that
an individual will be able to cope effectively with the uncertainty that discontinuous project
work presents, and will also actively seek out such opportunities, viewing them as an
6
opportunity for character building and as a challenge (Lent, Brown & Hackett, 2000).
Holland’s Typology links personality type to best fit career choices (Nauta, 2010). This
would suggest that those pursuing careers in PM would welcome such challenges, as they
tend to have higher levels of self-efficacy (Aitken, 2011). It has been found, though, that
individual levels of self-efficacy may have a moderating effect on outcomes (Sheu, Lent,
Brown, Miller, Hennessy & Duffy, 2010).
The projectification (Aubry & Lenfle, 2012; Midler, 1995) of work within organisations has
led to temporary internal work arrangements and to contracting or self-employment (Peel &
Inkson, 2004) increasing in popularity, because individuals may choose to contract to
complete projects for a range of organisations. Indeed as organisations increasingly rely on
temporary and contract staff to carry out work in project teams people have had to consider
self-employment as an option (Amundson, 2006). Contract employees may, especially
during a downturn in the economy, be viewed as being in precarious employment (Connell &
Burgess, 2006). They may be at risk of not gaining another contract, at least until the
economy improves, or of having to strike a new, but less attractive contract in order to have a
job. Generally, precarious employment has been viewed as involving working arrangements
that include low levels of pay, fixed term and temporary contracts, and often involving
irregular work hours (Burrows, 2013). Although this may not be the reality for contract
project managers, the fear that it might be the case, at least at some time in the future, may be
ever present. The term ‘non-standard work’ is also used to refer to non-permanent or part
time employment and includes independent contracting (Broschak, Davis-Blake & Block,
2008). Such non-standard work is increasingly common globally, with employers viewing it
as providing them with flexibility (Fuller & Stecy-Hildebrandt, 2015) especially when
seasonal fluctuations or a unique event like the Olympic Games require additional staffing for
7
a limited period of time only (Broschak et al., 2008). Benefits to employers may include
reduced costs, especially indirect costs, and greater flexibility whilst ensuring that
employment regulations are being adhered to. Temporary employees may also provide a
source of new knowledge for the organisation (Guest, 2004). McKeown (2005) found that
precarious or non-standard employment may now relate to highly qualified and capable
professionals, suggesting that even the elite are now precarious as a result of their move to
what Barley and Kunda (2006: 45) term “a new form of professional practice”, contract-
based work.
It has long been acknowledged that the type of employment arrangement that exists between
the employee and the employer has an influence on the psychological contract between them.
However, this impact need not necessarily be a negative one (Guest, 2004). For knowledge
workers such as project managers pursuing a boundary-less career and taking a protean
approach to their career development this may be positive for both parties. Project
Management could therefore be described as containing the elements shown in Figure 1,
below.
Insert Figure 1 here
This study endeavours to interpret how the new ways of working in projects is translating
into new project based career path trajectories.
Method
Content Analysis using Wittgenstein’s Family-Resemblance Concept
The variation in what constitutes a career in PM makes it difficult to understand how to
appreciate it, work within it or manage it. Yeung, Chan and Chan (2012) note that the lack of
consensus on elements of a concept does not mean there are no similarities. Wittgenstein’s
8
family-resemblance concept enables complex concepts to be understood by identifying the
overlapping similarities (Nyström, 2005a). “The notion of family resemblance is both one of
the ideas most commonly associated with Wittgenstein and one of the most widely used tools
of contemporary philosophers” (Baker & Hacker 1983). Nyström (2005a) used
Wittgenstein’s theory to define partnering in the construction industry, and Yeung, et al.
(2012) used it to define forms of relational contracting. Wittgenstein’s family resemblance
allows for variations or differences which in the family context may relate to eye or hair
colour or gait, for instance (Griffin, 1974). Family resemblance when applied to project
management may mean working in a project team but for one project manager that work may
involve building a bridge whilst for another it might mean ensuring new legislation is
effectively implemented. The context, industry, skills and experience all vary. It remains,
though, that both are following PM methodology and delivering an outcome within a
specified time period. While there may be overlapping elements there is no single set of
characteristics common across all the projects (Nyström, 2005b; Yeung et al., 2012).
In this study, Wittgenstein’s family resemblance model was used to understand variations in
project management careers. There are a number of salient points that can be drawn from
Wittgenstein’s family resemblance model (Baker & Hacker (1983). “Games” are referred to
as having no common properties although the same word can be applied to them all and
states that ability to give a precise definition of a word is not a necessary condition of
understanding it. A “game” is a complicated network of similarities with a large number of
relationships like a long twisted rope. The expression of ‘family resemblance’ invokes a
metaphor of the various resemblances between the members of a family. The explanation of
the language requires the giving of examples. Further the family has no sharp boundaries.
For special purposes we can draw boundaries around the concept of a family but whether we
9
should draw it in a specific place depends on our purpose (Baker & Hacker 1983:197). They
suggest use of the following framework when applying Wittgenstein’s family resemblance
concept:
1. Boundaries – how are the lines of demarcation to be drawn for a family; what
features are considered characteristics of family resemblance
2. Coherence – is the family concept coherent
3. Applications – is there a reasonable expectation that family resemblance concepts will
apply
4. Unity - what binds together the complex pattern of family resemblance
5. Range – what concepts fall within this family, if any
In this study we address these elements of the family resemblance framework through the
weight of evidence of specific concepts obtained from interviews and offer an understanding
of consistency and application by providing examples of specific cases. We support our
broad recognition of concepts by linking our research findings from current project
managers’ views of their career experiences with the current literature on careers to indicate
unity and range.
Sample
Seventy-five (75) interviews were conducted in three broad industry sector groups: namely,
engineering/construction; information technology/business; and, emergency management
(Table 1). In-depth interviews were conducted with people in project roles and included, but
were not limited to, construction managers, project and program managers. A conscious
attempt was made to engage interviewees at various stages of their career journeys.
Participants have been grouped into ‘generations’. Those born between 1965 and 1981, and
10
thus aged between 35 and 51, have been termed Generation X (or Gen X); those born
between 1982 and 2000 and aged up to 34 have been termed Generation Y (Gen Y)
(Kupperschmidt, 2000), though Gen Ys are also sometimes labelled ‘Millennials’ (Twenge &
Campbell, 2008). Those born between 1945 and 1964 and 52 years of age or older are
labelled Baby Boomers (Kupperschmidt, 2000) (abbreviated to Boomers). The distribution
across industry groups and gender distribution is shown in Table 1 and reveals a close to
balanced gender representation. The age group of each of the participants, or generation to
which they belong, is shown in Table 2, along with the first post-secondary qualification, if
any, of participants and their gender.
Insert Table 1 here
Results and Discussion
Project career family resemblance elements
According to the literature, industry skills and project management technical skills are vital
elements in a project career. In addition to the industry and gender concepts outlined above
in our family resemblance framework we identified four other components from our
interviews. These elements include age and qualifications; retention and motivation; form of
employment, and career development.
Insert Figure 2 here
We now use quotes from interview transcripts to demonstrate how the elements shown in
Figure 2 apply to project management today.
Age and Qualifications
Although males outnumber females (Table 1), Table 2 reveals that as project teams are
increasingly being used to deliver a broader range of products and services more project
11
managers are now coming from non-engineering backgrounds and female participation has
also increased along with this change. Many authors have suggested that there needs to be
some rethinking in relation to what project management is today, and what a project manager
is (Cicmil, Williams, Thomas & Hodgson, 2006). Our research shows that project managers
aged 50 and over commonly entered the profession with engineering qualifications while in
more recent years the range of initial qualifications has broadened, and we suggest this is in
line with the move to use project teams across industries and deliver a more diverse range of
outcomes via projects. The figures for Generations X and Y indicate an increasing
involvement of females in the profession. Overall the range of qualifications indicates that
many practising project managers did not expect to be pursuing a career in project
management (Paton et al., 2010).
Insert Table 2 here
Retention and Motivation
Research has found that employees sponsored to complete Masters level studies were slightly
more likely to leave the organisation than those who did not receive tuition reimbursement.
These employees left because they were not being provided with the opportunity to use their
newly developed knowledge and skills in their job. Their studies had not been linked to their
work assignments and they sought challenge and achievement elsewhere (Benson, Finegold
& Mohrman, 2004). The majority of participants in the study reported in this paper indicated
that they wished to remain in project management as it provided them with challenges and
job satisfaction through achieving desired outcomes. Others indicated they would leave their
current employer if the size, complexity or budget of their projects did not increase over time,
and the challenge they sought was no longer available.
12
We found that some groups (namely the younger project managers – Gen X) are determined
to build their experiences through delivering on project complexity. This is true for women
as well as men. If this is not available they articulate their plans to leave for more interesting,
developmental opportunities that do not need to be industry specific.
When asked if he planned to continue in project management, a Gen X participant responded:
Yes. ... It’s the deliverables. ... I need to always be achieving something. If you’re
always delivering deliverables and something is always being done and if there’s
something floating in the ocean or on the ground that you’ve built then that’s a legacy.
Then you can say you’ve achieved that, okay, next thing.
Another Gen X male said: Yes, and move up the ladder and into bigger projects.
A Boomer male in the IT area said:
The biggest buzz I get is making the customer happy. Obviously I like to complete
projects on time and within budget, but I also like challenging projects that are a mess
and turning it around so it works out well. I like to get my teeth into a complex project.
Another Boomer male, in the construction industry responded:
Yes, but … probably continue to pick and choose my projects … I like a challenge.
A generation X female expressed a desire to continue in project management and indicated
that continuing to learn from her project roles was important to her:
I am on a mammoth learning curve; if I wasn’t learning anymore I would perhaps
move on or get it from elsewhere.
13
Overall, participants chose to enter and remain in the project management profession because
they enjoyed it:
I love projects and programs ..., I love them, I only do this because I want to. I have an
absolute passion for them and yes, I’ve just gone down the path so far with my
educational qualifications and my experience and I would have to struggle to imagine
myself doing anything else. It’s not to say I couldn’t do anything but would I, and the
choices I would make.
Whereas some indicated a desire to remain in project management within their current
industry, and often the only industry they had been in, others demonstrated a desire to move
to project manager roles in other areas:
There’s a big challenge there in terms of getting business management to understand
where the value of project management is and I like that challenge and am drawn to it,
though am frustrated at the same time. It can give me an opportunity anywhere, you
can do it anywhere. As my experience broadens, so I’ve gone from construction to IT
and financial world through clients at PM Consulting / Contracting Firm, and I’m
seeing lots of different worlds. In the last while I’ve been in ... school projects, to
[Public Service], to large banking institutions. So it’s varied, and really interesting.
I’m in a unique situation ... [Male, Gen X]
Project management skills are now viewed as transferable across industries and project types
and thus offer the opportunity for project managers to pursue new and interesting work.
Whilst this provides mobility for project managers it presents organisations with the
challenge of considering how they might retain the skills and knowledge within their
organisation ensuring they are making knowledge work to the advantage of the organisation.
14
A Gen X male participant expressed a commitment to project management, rather than to his
organisation, a trend suggested by Bredin and Soderlund (2011b) and indicated a willingness
to change jobs to gain the challenge and satisfaction he desired from his project roles:
I plan to stay in Project Management, I don’t necessarily plan to stay in the business
I’m in at the moment in terms of the company or organisation because I’m more
attached to Project Management as a discipline rather than the company I’m working
for. ... It’s mainly about work. I read around the subject, blogs and websites, I’m
reasonably up to date with the industry, PMI Membership, some events through PMI. I
do intend to stay, plenty of scope, plenty of specialisms you can get into plenty of
breadth if that’s the way you choose to go, you’ve just got to find your niche whether
it’s delivering projects which I have done, but my current role is more about helping
others deliver projects in terms of a tool with regards methodologies and housing the
PMI resource management type aspect.
For professionals, commitment can be directed more to the profession, than the organisation
(Kidd & Green, 2006), and this is likely to be the case for those who seek challenge,
achievement and satisfaction; for those who see development of their career capital as vital
for their career progression. With project management skills now sought across industries,
project managers can find the challenge and satisfaction they seek within their organisation,
if opportunities are provided, or they will find them elsewhere if planning and project team
selection within their current organisation do not support their objectives.
Forms of Employment
Contracting, a form of employment that is commonly used in the project context due to its
temporality, may be a double-edged sword. The state of the economy will impact on supply
and demand, sometimes making the negotiation of a contract that represents a better deal than
15
that of being an employee worthwhile. But there are times when this approach may be a
negative for either the employer or the employee. For the employee, it may be the need to
update knowledge and skills that is hindered by the demands of a contract, limiting future
employability. For the employer, continued employment of high quality project managers
may be hampered by their desire to seek greater challenge and satisfaction elsewhere,
because they now can work across industries.
Participants’ responses to interview questions provide insights into the possible issues arising
from contracting as a form of employment in projects. For the employer a key issue is
maintaining quality project staffing levels. For the employee issues include having a
continuing income to service commitments, enjoying the challenge and satisfaction that
increasingly large complex projects may be able to provide, while at the same time ensuring
that development opportunities support future contracts. Within this lies the need to negotiate
a fair and appropriate contract that will make further contracts likely, should this be the desire
of both parties.
The background of a project manager may influence the way in which they perceive the
suitability of contracting as a career for them.
The thing is for me, I was in the army for ten years, and I’m extremely loyal, so I would
prefer to be an employee ... that’s just me. That would sway me in a decision to join a
company. I don’t like to contract. I just think it’s a little bit mercenary. But I also just
like the security myself. And there’s opportunities (sic)! I like the fact that I want to be
part of a team. I just feel that, if it’s obvious or not, when you’re contracting, you’re
not really part of a team. Especially as a project manager, as you get higher up in the
whole scheme of things, it’s difficult to be a contractor and not an employee. [Male X]
16
This participant acknowledges that their earlier career choices influence their views and
career decisions. Security is of great importance to this person and will strongly influence
their decision making. An employer will need to be aware of this preference if they are to
gain the greatest possible contribution from this project manager. This may present a
challenge for organisations when project team staff report to both a line manager and a
project leader, and when these reporting relationships become clouded, or if they are not
monitored at some central point. If not managed well, the opportunity to gain the potential
contractor’s expertise and skills may be lost to the organisation.
Capelli (2008) cautioned that if organisations do not ensure that they have enough skilled
project managers, they may have to put inexperienced people into a role, jeopardising project
success. Short-term incentives and a commitment to supporting long-term career progression
may be required to encourage key staff to develop the capabilities and flexibility that will
enable them to perform different roles over time within project teams (Whitley, 2006).
Retaining a core of permanent, experienced and highly capable project managers may be vital
for sustainability.
The lack of confidence, or self-efficacy, to confront the possibility of a career of contracting,
was evident in the responses of some participants.
Because of job security ... I never thought I had the skills as a contractor and now that
I would say I do have the skills to be a contractor I have family commitments and a
very large mortgage and to risk going into contracting it’s just too high of a risk at this
point in time. Maybe in a couple of years’ time depending on how things turn out I
17
might go into contracting but at this point in time it’s just too high of a risk. [Male IT
X]
The Male IT participant echoed the concerns of several others; contracting could be
attractive, but there is a level of risk involved that some are not willing to consider.
It could be due to my nature, I’m more risk averse. I can plan. At one stage I was
doing a little bit of contract, the attraction was you will learn more and have a higher
financial reward. Permanent you have more planning and more security. It depends on
different people [Male Boomer]
Many participants had experienced a range of employment forms. The costs and benefits of
each become clearer to these project managers over time, and they make considered career
decisions based on their understanding of the environment.
I have worked full time, contract and consulting. ... Obviously the market conditions
are not very good at the moment, but if you want to get work quickly, contracting is
normally a very good way of finding work. Consulting I found was a really good way of
improving my knowledge exponentially very quickly, they say that one year in
consulting is the equivalent to three years in a normal client situation. The full time
was for job security etc. [Male Boomer]
For some, their life circumstances at the time strongly influence their decision making:
... why I stayed in the organisation at the end of the day was because I was a single
mother for a long time and it was purely that it was a secure job, it was paying me well
enough so that I could look after my children so I stayed there mostly because of the
security and it’s not all bad all the time. [Female Boomer]
18
Another female Boomer, an IT contractor, commented: contracting has given me the choice
of a working life and a career path. Other interviewees mentioned the flexibility that
contracting offers and which they sought.
One participant indicated how they had balanced high demand periods against other
pressures in their life, by taking time out for a break and to fulfil family responsibilities:
If you work for yourself, you take a lot more money home. Then for a period, I’ve been
flexible, I’ve been able to pick the kids up from school, do interviews like this with you,
travel; we travelled for six weeks this year. All of that travel has refreshed me and I
have the energy I had when I joined [Company] in 2000. I’ve had my break which has
been financially beneficial so I don’t mind going into a demanding role now. [Male
Boomer]
Even those who enjoy contract project management, and have been successful within it, at
times have negative experiences that they find difficult to extricate themselves from, because
of the contractual arrangement. The participant quoted above, an experienced Boomer,
female, IT contractor also experienced difficulties:
Nobody would treat a permanent employee, expect the number of hours expect weekend
work and put the time demands on a permanent employee because they would go and
complain to HR and all the litany of other factors … so one of my most recent
assignments I was working for a client, suppliers thought I was a permanent employee
and yet how I was actually being treated by my own manager, no permanent employee
could be treated like that because they would make appeals. I see it as a career
19
building opportunity and you take steps whatever you need to. You can have both in
the same situation.
Contractors lack the protection provided by workplace laws and regulations. At times this can
lead to unpleasant working conditions. It is perhaps only the years of experience this
contractor has had that helped her to cope with the difficulties she was confronting.
The pros and cons of contract work for individuals/organisations are many. Gaining the
knowledge of these possibilities and pitfalls can be at times a costly experience for a start out
contractor (Fenwick, 2008). Negotiating a contract that is appropriate for the current
environment can be extremely challenging for a first time contractor. It can be contrasted to
that of a non-award employee negotiating a pay raise, but if workplace law cannot be used as
a safety net if things go wrong, the risks for both parties may be considerable.
Contracting requires the negotiation of terms and conditions. Some project managers find
these negotiations easier than do others and self-efficacy possibly plays a major role in this.
A Boomer male suggested that gender was also a factor:
A man will bolster up his price, whereas a woman, and this is generalising, but she will
give a price that won’t upset the person she’s negotiating with. Whereas a man won’t
care if he upsets them. He’s after what he’s after.
For some, the need to pursue a career through contracting may place considerable demands
upon them. For others this may provide the flexibility, challenge, and opportunity to gain new
experiences and increase the expertise levels that they desire to support their career in
contracting. The ability to choose which project to be involved in, autonomy, flexibility, the
20
possibility of travel being involved, and potentially higher earnings have been found to lead
to the decision to pursue self-employment in contracting (Peel & Inkson, 2004).
Career Development
Projectification has led to individuals taking on greater responsibility to support advancement
of their careers (Arvidsson & Ekstedt, 2006). Contractors, and at times permanent
employees, felt obliged to take control of their own careers and their career development.
This demonstrated an acceptance of the need to adopt a protean career approach by several
participants:
Pretty much me doing it for myself ... [Female X Finance]
This protean career approach, one where the individual accepts responsibility for their career
planning and development, was seen to be a necessary approach for those who were
contracting. Contractors accepted that reality:
... as a contractor,... those firms weren’t obliged to give me any training or career
advice. So my career has been entirely self-managed from start to finish. No company
has ever taken an interest in my career. They’re interested in the project I’m doing, and
then I leave. I have to be totally proactive, decide what industry I want to be in, all of
that. I’ve had to develop some guidelines for myself over the years and been self-
educated. I did my MBA, PhD, decided what certifications to do. And I think my IT
project managers are largely like that. Some organisations are really good ... They
have a company structure there to look after them. Some project managers have been
there for twenty years. [Male IT X]
21
The acceptance was perhaps made easier because the contract position was offering the
contractor the opportunity to gain new and different experiences and to build their profile to
support future contract negotiations. New relationship types did impact. Joint ventures can
lead to more confused reporting lines, alliances, because they operate as separate entities to
that of any of the organisations contributing staff to the alliance, further complicate the issues
of career path planning and development.
... being a joint venture, I was employed by the joint venture, so I wasn’t with
[Organisation A] and I wasn’t with [Organisation B]. So my role there was only for
the course of the job, and then I’ve found my own. So I can understand why there
wasn’t a huge effort being put into my own development, which is cool as I was getting
enough out of that, the actual opportunities on the project. [Male Cons X]
For some, it is considered that it is only a matter of time until the possible negative side to
contracting will be experienced. For this reason they develop a self-supporting approach to
their career and this is also a felt need of some project managers who are employees:
I make it happen myself. Obviously [Company] has provided a lot of training to me
over the years, but I find that because I manage it myself I don’t have any expectation
of [Company] to do that for me. [Male Boomer].
A female Gen Y participant commented:
... we don’t get training as contractors. It is tough when you’re contracting, there’s an
assumed knowledge. Managers don’t care if you’re doing courses as long as you do the
job. Generally they don’t care.
22
Conclusion
There is broad agreement on the contribution that project management teams can make to
organisational success. Projects are viewed as powerful strategic weapons impacting business
results (Shenhar, Dvir, Levy & Maltz, 2001) by supporting implementation of strategic goals
(Anderson, Birchall, Jessen & Money, 2006). Organisations are restructuring, introducing a
team-based approach to business processes resulting in changes to “stability of work roles
and task organization” (Whitley, 2006: 77). Project managers now come from more diverse
backgrounds and work in industries formerly not project-based, that now use project teams to
deliver services or products. Although these projects and the industries in which they are
carried out may not fit with original definitions of projects and project management, they do
follow a similar approach to traditional project management, adjusted for specific needs.
There remains a family resemblance through the overlapping characteristics of all projects
but an increasing range of possible differences as a result of the increased use of projects to
deliver business outcomes.
In this paper Wittgenstein’s family resemblance concept has been applied to project based
careers, providing a framework for comparison of traditional and contemporary project
management career characteristics. Drawing on in-depth interviews with project
practitioners, four project career family resemblance themes were identified: age and
qualifications, retention and motivation, form of employment, and career development.
Implications for project based careers that can be drawn from this analysis are summarised in
Table 3 (below).
Insert Table 3 here
23
The traditional family of project management careers is still practised across industries such
as construction and infrastructure and mining where the outcome remains a product, and
different approaches to project management are observable within those industries.
Increasingly the differences are most observable wjen project management moves into
settings that vary greatly from Gaddis’s seminal view of project management (Gaddis, 1959).
Changing organisational structures and ways of organising work, the use of projects to
deliver services, and the need for increased flexibility in today’s organisations (Whitley,
2006) require new approaches to managing projects. This has resulted in a change in the
project manager from that described by in 1959 (Gaddis, 1959). The role of project manager
may be an unexpected one for many, but similarities as described by our research respondents
confirm this new family of project management and new career trajectories within the project
management profession.
24
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Traditional PM Career requirements Noted Changes
Industry specific knowledge and skills PM moves across sectors, industries &
professions
Technical PM skills Additional Skills noted:
• Team skills
• Relationship skills
• Collaboration capabilities
Contextual changes:
• Organisation change (flatter structures)
• Job structure change (higher
performance teams)
• Qualification legitimacy in PM
• Diversity participation across industries
• Diversity management
Figure 1: Changes to Traditional PM Career Requirements
29
Table 1: Research participants by industry and gender
Engineering/ Construction
Business/ IT
Emergency Management Total %
Male 21 21 0 41 55% Female 10 8 15 34 45% Total 31 29 15 75 100%
30
Figure 2 Project Management Career Family Elements
Traditional PM Career RequirementsTechnical Skills and Industry Knowlege
Age and Qualifications
Industry and
Gender
Motivation and Retention
Form of employment
CareerDevelopment
31
Table 2: First Qualification by Gender and Generation
Boomer Gen X Gen Y Total
M F M F M F M F
Engineering 12 10 1 1 23 1
Architecture 1 1 1 1 2
Computer Sc/EDP 1 4 2 1 3 5
Science (other) 1 1 2 1 1 4
Business/Commerce 4 3 1 5 1 2 6 10
Arts 1 5 1 3 2 8
Education 1 0 1
PM Dip, 1st qualif’cn 1 1 1 1
Trade 1 1 0
Other 2 0 2
No post-secondary 2 1 0 3
38 37
19 11 16 18 3 8 75
32
Table 3: Comparison of Traditional and New PM against Identified Themes
Traditional Family of PM Careers Contemporary Family of PM Careers
• Challenge and advancement within a
single organisation or industry
• Predominately male
• Predominately older; experienced
PMs
• Delivering on product or
infrastructure
• Challenge and advancement across
organisations, industries and sectors
• Delivering projects on service, product or
capital works
• Gender diversity
• Generational differences
• On-going employment within an
industry and profession directly
related to original qualification
• Limited formal PM qualifications
• Engineering or construction a likely
entryway
• Increasingly contract employment, linked
to project duration. Often leading to
entering the project management
profession from non-traditional disciplines.
• Increasing formal PM qualifications
• Professional Membership
• Provided by the organisation and
through increasingly challenging
project roles, within the same or a
similar field.
• Project size and complexity increases
with experience
• Project managers may now have to manage
their own career development and
progression. Establishing an externally
visible profile becomes important, given
the new employment conditions.
• Protean / boundary-less / portfolio career
development