CAREER WORKSHOPIrina Apostol – IT Project Manager (IT&C Industry)

OBJECTIVES

Understand the IT&C industry better Identify potential technical areas to target for hiring Understand the prerequisites to get the targeted job Manage better the recruitment process Understand how to keep a job and advance

AGENDA

Hiring Process - Overview Types of Jobs in IT&C Types of Companies in IT&C Recruting Process Career Advancement Wrap Up

HIRING PROCESS - OVERVIEW

1. Identify job types

Q: What do I like to do? What am I good at?

2. Identify companies

Q: Where would I want to work? Where would I have the best chances to get hired and to advance?

3. Identify availabilities

Q: What jobs are available at the moment that meet my criteria?

4. Recuitment Process

Q: What can I do to convince them that I am best suited for this job?

5. Job->Job ++

Q: What can I do to become better at my job and to advance?

TYPES OF JOBS IN IT&C Engineer (Access Network, Core Network, VAS, Supervision,

O&M, IP Data, Infrastructure)

Main responsabilities: Hardware and software

maintenance of Access/Core/VAS/IP Data equipment

Resolving the TTs related to the above equipment

Creating/ implementing the work orders related to Configuration Management

Proactive maintenance (regular tasks)

Project participation Tasks performed:

Prerequisities: Knowledge about UNIX based operating

systems Knowledge of mobile network elements

(BTS, BSC, MSC, GGSN, SGSN, SMS, MMS, VMS, IN)

Knowledge of mobile signaling protocols (ISUP, MAP, INAP) and IP stack protocols

Knowledge of IP networks

Career Path: Expert/ Senior -> Architect Project Manager

TYPES OF JOBS IN IT&C Software Developer (Billing, CRM, ERP, BI, Online)

Tasks performed:

Main responsabilities: Developing new features/ flows for

existing application Developing new services that meet

business requirements Resolving the TTs related to the

managed IS Proactive maintenance (regular

tasks) Project participation

Tasks performed:

Prerequisities: Good knowledge and

understanding of Telecom business and IS ecosystem

Experience with Java/ C++, SQL, PHP, Perl

Knowledge of ERP&BI solutions Agile development -> SCRUM

Career Path: Senior Software Developer ->

Solution Architect IT Project Manager

TYPES OF JOBS IN IT&C Business Analyst (IT)

Tasks performed:

Main responsabilities: Translate business requirements

into technical ones Support the business in defining

the project scope considering IT/Telco services area of interest

Create feasibility analysis and reports for business initiatives

Project participation in transversal initiatives

Tasks performed:

Prerequisities: Good knowledge and

understanding of Telecom business and IS ecosystem

ITILv3 Foundation PM Methodologies: Prince,

PMBok, SCRUM

Career Path: Project Manager People Management Service/ Product Management Consultancy

TYPES OF JOBS IN IT&C Quality Assurance Tester (IT)

Tasks performed:

Main responsabilities: Contribute to creating the product/

service testing strategy Create test cases Perform functional/ non-functional

tests Ensure that functional software is

released to the required level of quality and that regression of features does not occur

Support the developers in understanding the necessary level of functional quality

Project participation

Tasks performed:

Prerequisities: Good knowledge and

understanding of Telecom business and IS ecosystem

Software testing fundamentals: types of tests, testing strategy

Career Path: Business Analyst Software Developer

TYPES OF JOBS IN IT&C Project Manager (Technical/IT)

Tasks performed:

Main responsabilities: Ensure that projects are

implemented covering the scope and in a timely and cost-effective manner.

Create and manage the project team, prepare the schedule, expenditure plan, manage the communication and risks of the project.

Support the business in defining the project scope considering IT/Telco services area of interest.

Write-down technical documentation and project presentations.

Collect information for internal reports

Tasks performed:

Prerequisities: Good knowledge and

understanding of Telecom business, technical aspects and economic related to telecom legislation

ITILv3 Foundation PM Methodologies: Prince, PMBok,

SCRUM

Career Path: People Management Service/ Product Management Consultancy

TYPES OF COMPANIES IN IT&C

Tasks performed:

Telco Service Providers: Offer telco services to the end-

users Initiate RFIs, RFPs, RFQs to

suppliers for different service platforms

Can opt to buy off-the-shelf products/ ask for customized developments

Integrate new service platforms within their network

e.g. Orange, Vodafone, Cosmote, RCS&RDS

Tasks performed:

Telco Suppliers: Offer telco products - equipment/

services - to telecomm providers Develop products from scratch

according to client specifications Customize existing products to

respond to each client’s requirements

Contribute to the integration, testing and deployment of the new platform within the operator’s network

e.g. Alcatel, E///, Comverse, Acision, ZTE, Huawei, Nokia

VS

RECRUITING PROCESS

1. Job Application 2. Job Interview

Tasks performed: Tasks performed:

CV: Include accurate facts Mention as many individual

projects as possible Emphasize extra-curricular

activities

Cover letter: Short presentation of your

professional/academic achievements

Sincere and simple motivation of application

Emphasize on what makes you most appropriate for that job

Interview types: Group/ individual interview HR/ Technical interview Questions & Answers

interview/ Self Presentation/ Test

Face2face/ on the phone/ video interview

Language: Romanian/ English/ Other

!!! Be your own self.

!!! Questions should not be unilateral. You, yourself, have to decide if the Company is suited for you.

CAREER ADVANCEMENT

Do your job as good as you can. Be a true team player.

Get involved in many projects. Take initiatives.

Ask feedback from your coworkers.

Improve your technical and interpersonal skills continually.

Pay attention to new opportunities.

Welcome change.

WRAP UP Don’t rely entirely on the academic courses -> take

part in extracurricular activities/ courses (personal development courses, CISCO, Programming, LINUX, foreign languages)

Start individual projects Go to as many internships and workshops as you

can If possible, avoid working before graduation Don’t be afraid of failure; start over until you find

something that you actually like doing Stay positive, creative and curios Have fun

Questions?

Thank You!

APPENDIX – TELCO NETWORK

Access Network Core Network VAS NetworkTD

SupervisionO&M

IT Billing Online CRMERP BI