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This is the author’s version of a work that was submitted/accepted for pub- lication in the following source: Wright, Natalie, Wrigley, Cara,& Bucolo, Sam (2013) A methodological approach to modelling design led innovation across secondary education : an Australian case study. In Design Learning for Tomorrow - Design Ed- ucation from Kindergarten to PhD, DRS (Design Research Society) and CUMULUS (the International Association of Universities and Colleges of Art, Design and Media), Oslo and Akershus University College of Applied Sciences, Faculty of Technology, Art and Design, Pilestredet 35, Oslo, Nor- way . (In Press) This file was downloaded from: c Copyright 2013 the authors. Notice: Changes introduced as a result of publishing processes such as copy-editing and formatting may not be reflected in this document. For a definitive version of this work, please refer to the published source:

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Page 1: c Copyright 2013 the authors. Notice Changes introduced as ... · AMethodological"ApproachtoModellingDesignLedInnovationAcross"Secondary"Education 3! Australia’s!vast!geography.!However,!to!date,!delivering!designledinnovationinan

This is the author’s version of a work that was submitted/accepted for pub-lication in the following source:

Wright, Natalie, Wrigley, Cara, & Bucolo, Sam (2013) A methodologicalapproach to modelling design led innovation across secondary education: an Australian case study. In Design Learning for Tomorrow - Design Ed-ucation from Kindergarten to PhD, DRS (Design Research Society) andCUMULUS (the International Association of Universities and Colleges ofArt, Design and Media), Oslo and Akershus University College of AppliedSciences, Faculty of Technology, Art and Design, Pilestredet 35, Oslo, Nor-way . (In Press)

This file was downloaded from: http://eprints.qut.edu.au/57625/

c© Copyright 2013 the authors.

Notice: Changes introduced as a result of publishing processes such ascopy-editing and formatting may not be reflected in this document. For adefinitive version of this work, please refer to the published source:

Page 2: c Copyright 2013 the authors. Notice Changes introduced as ... · AMethodological"ApproachtoModellingDesignLedInnovationAcross"Secondary"Education 3! Australia’s!vast!geography.!However,!to!date,!delivering!designledinnovationinan

 DRS  //  CUMULUS  2013  2nd  International  Conference  for  Design  Education  Researchers  Oslo,  14–17  May  2013    

Copyright  ©  2013.  Copyright  in  each  paper  on  this  conference  proceedings  is  the  property  of  the  author(s).  Permission  is  granted  to  reproduce  copies  of  these  works  for  purposes  relevant  to  the  above  conference,  provided  that  the  author(s),  source  and  copyright  notice  are  included  on  each  copy.  For  other  uses,  including  extended  quotation,  please  contact  the  author(s).

A  methodological  approach  to  modelling  design  led  innovation  across  secondary  education:  An  Australian  case  study  Natalie  WRIGHT  *,  Cara  WRIGLEY  and  Sam  BUCOLO    

Queensland  University  of  Technology,  Brisbane,  Australia  

Abstract:  Incorporating  design  thinking  as  a  generic  capability  at  a  school  level  is  needed  to  ensure  future  generations  are  empowered  for  business  innovation  and  active  citizenship.  This  paper  describes  the  methodology  of  an  investigation  into  modelling  design  led  innovation  approaches  from  the  business  sector  to  secondary  education,  as  part  of  a  larger  study.    It  builds  on  a  previously  discussed  research  agenda  by  outlining  the  scope,  significance  and  limitations  of  currently  available  research  in  this  area,  examining  an  action  research  methodology  utilising  an  Australian  design  immersion  program  case  study,  and  discussing  implications  and  future  work.    It  employs  a  triangulated  approach  encompassing  thematic  analysis  of  qualitative  data  collection  from  student  focus  groups,  semi-­‐structured  convergent  interviews  with  teachers  and  facilitators,  and  student  journals.  Eventual  outcomes  will  be  reviewed  and  analysed  within  the  framework  of  a  proposed  innovation  matrix  model  for  educational  growth,  synthesising  principles  responding  to  21st  century  student  outcomes.    It  is  anticipated  this  research  will  inform  a  successful  design  led  secondary  education  innovation  model,  facilitating  new  engagement  frameworks  between  tertiary  and  secondary  education  sectors,  as  well  as  providing  new  insight  into  the  suitability  of  action  research  in  prototyping  social  innovation  in  Australia.  

Keywords:  Design  led  innovation,  design  thinking,  secondary  and  tertiary  education,  action  research.  

                                                                                                               *  Corresponding Author: School of Design | Queensland University of Technology | Australia | e-mail: [email protected]  

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1.0  Introduction  The  publication  of  Landry’s  The  Creative  City  (2000),  Howkin’s  The  Creative  Economy  

(2001)  and  Florida’s  The  Rise  of  the  Creative  Class  (1999)  has  stimulated  a  liberal  discourse  on  the  value  and  importance  of  creativity  and  innovation  to  the  global  economy,  and  to  understanding  the  complex  challenges  facing  us  in  the  twenty-­‐first  century.    However,  “in  the  last  eight  years,  Australia  has  slipped  from  fifth  to  eighteenth  in  the  World  Economic  Forum’s  Global  Competitiveness  Index”.  (Carr  2009,  p.2).    With  an  understanding  of  design  as  the  link  between  creativity  and  innovation  (Cox  2005,  p.2),  Australia  needs  to  consider  design  thinking  as  central  to  its  innovation  drive  (Livingstone,  2012)  for  future  productivity.    As  The  Centre  for  Educational  Research  and  Innovation  (2008,  p.3)  acknowledges,  this  is  dependent  on  building  capacities  in  life-­‐learning  skills,  creativity,  and  innovation,  ensuring  alignment  of  education  with  the  knowledge  economy  and  society  of  the  21st  Century.  New  modes  of  education  that  prepare  the  “missing  middle”  or  K-­‐16  education  pipeline  (Carnevale  and  Desrochers  2002,  pp.18-­‐22)  to  effectively  drive  the  creative  economic  engine,  need  to  be  explored,  ensuring  that  future  business  leaders  are  equipped  with  the  necessary  skills  and  habits  to  sustain  economic,  social  and  environmental  resilience.    

The  United  Kingdom  Design  Commission  recommends  an  urgent  re-­‐examination  of  design  education  at  all  levels  to  preserve  design  industry  competitiveness  and  to  contribute  to  social  and  economic  revival  (Design  Commission  2011;  Design  Council  2011,  p.14).  An  international  analysis  of  design  education  policy  highlights  that  Finland’s  significant  investment  in  interdisciplinary  design  research,  education  and  promotion  in  2005,  dramatically  impacted  the  country’s  global  competitiveness  (Design  Commission  2011,  p.39),  and  rated  Finland  as  the  top  performing  education  system  in  2006  (Ministry  of  Education  and  Culture  of  Finland  2007)  and  in  the  top  three  performing  countries  in  the  OECD  2009  PISA  tests  (OECD  2010).    Australia’s  Asia  Pacific  neighbours  including  Singapore,  Korea,  Hong  Kong  and  China  are  also  actively  realigning  design  education  to  ensure  the  effective  delivery  of  an  innovative  workforce  to  support  industry.  These  countries  also  rated  amongst  the  top-­‐performing  school  systems  in  the  2009  PISA  tests  (OECD  2010).    

Australia  also  statistically  rated  significantly  above  the  OECD  average  in  the  2009  PISA  assessments  and  is  placed  in  the  McKinsey  School  Systems  Report  “Good  Performance”  band  (Finland  is  the  only  country  placed  in  the  Excellent  Band)  (Mourshed  et  al.  2010).    However,  due  to  the  absence  of  a  National  Design  Policy,  and  a  National  Education  Policy  that  fails  to  recognise  the  cultural,  economic  and  environmental  contribution  of  design,  Australia’s  activities  did  not  rate  a  mention  in  this  report.  However,  if  indeed,  “using  creativity  and  design-­‐based  thinking  to  solve  complex  problems  is  a  distinctive  Australian  strength  that  can  help  meet  the  emerging  challenges  of  this  century”  in  the  Asian  region,  as  stated  in  the  Australia  in  the  Asian  Century  White  Paper  (Commonwealth  of  Australia  2012,  p.8),  then  there  is  a  need  to  cultivate  this  strength  by  establishing  a  design  led  culture  similar  to  the  Nordic  countries.  In  the  context  of  this  paper,  “design  led”  is  defined  by  Bucolo  and  Matthews  (2011,  p.2)  as  “the  tools  &  approaches  which  enable  design  thinking  to  be  embedded  as  a  cultural  transformation”.    Design  thinking  can  be  defined  as  the  translation  of  “observations  into  insights  and  insights  into  products  and  services  that  will  improve  lives"(Brown  2009,  p.  49).  This  transformation  requires  the  introduction  of  design  awareness  at  a  school  level,  and  the  provision  of  incentives  for  students  and  teachers  to  work  across  disciplines  and  build  open  collaborative  learning  networks  servicing  

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Australia’s  vast  geography.  However,  to  date,  delivering  design  led  innovation  in  an  educational  context  has  been  confined  to  an  industrial  design/product  design  discipline  (Wrigley  and  Bucolo  2011;  Fixson  2009)  and  from  a  design  thinking  perspective  in  business  education  in  limited  international  universities  (Matthews,  Bucolo  and  Wrigley  2011).  Furthermore,  there  are  no  clearly  defined  frameworks  for  the  application  of  design  led  innovation  in  the  education  sector,  and  empirical  data  surrounding  design  education  integration  in  secondary  school  contexts,  and  its  impact  on  national  innovation  and  education  systems,  is  extremely  limited.    

This  paper,  as  part  of  a  larger  study,  builds  on  a  previously  discussed  research  agenda  (Wright,  Wrigley  and  Bucolo  2012)  by  outlining  an  action  research  methodology  designed  to  assist  in  the  development  of  a  prototype  “innovation  matrix”  for  modelling  design  led  innovation  in  the  secondary  education  sector.    A  focus  on  the  action  research  cycle,  which  essentially  mirrors  the  innovation  process,  highlights  the  intrinsic  importance  of  the  methodology  design  to  the  success  of  this  research.  To  date,  the  role  of  action  research  as  a  resource  for  large-­‐scale  innovation  has  been  limited,  so  it  is  therefore  important  that  meta-­‐methodology  research  in  this  area  is  discussed  and  reported  to  the  research  community.  The  paper  reviews  literature  and  highlights  the  current  gaps  in  knowledge  surrounding  design  led  innovation  in  secondary  education,  and  then  describes  an  action  research  methodology  utilising  an  Australian  regional  secondary  school  design  immersion  program  case  study  entitled  “goDesign  Travelling  workshop  program  for  regional  secondary  school  students”  (Wright  et  al  2010).    A  triangulated  approach  to  thematic  analysis  of  qualitative  data  collected  from  student  focus  groups,  semi-­‐structured  convergent  interviews  with  teachers  and  facilitators,  and  visual  protocol  analysis  of  student  journals,  is  discussed.    A  design  led  innovation  framework  for  business  growth  is  overlaid  with  21st  century  student  outcomes  (The  Partnership  for  21st  Century  Skills  2009),  and  will  be  used  to  capture  the  results  of  the  action  research  study  and  provide  future  recommendations  for  curriculum  advancement  of  design  in  secondary  education.  It  is  anticipated  that  the  findings  of  this  research  will  allow  further  prototype  testing  through  action  research,  potentially  encouraging  policy  makers  to  see  the  value  of  design  led  innovation  in  the  education  sectors,  and  also  contributing  to  knowledge  about  the  viability  of  action  research  to  successfully  attain  a  scale  required  to  achieve  social  innovation.    

2.0  Modelling  Design  Led  Innovation  Across  the  Secondary  Education  Sector  To  ensure  Australia  remains  globally  competitive  in  the  knowledge  economy,  there  

is  an  urgent  need  to  investigate  the  impact  of  a  design  led  culture  on  national  innovation,  in  particular  the  introduction  of  design  thinking  as  a  generic  capability  at  a  school  level.    This  research  problem  will  be  investigated  through  questioning:    

How  can  design  led  innovation  be  modelled  across  the  secondary  education  sector  in  Australia  as  part  of  a  design  led  culture,  to  facilitate  21st  century  student  outcomes  and  empower  future  generations  for  business  innovation  and  active  citizenship  in  the  knowledge  economy?  

 

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The  study  will  address  the  lack  of  evidence-­‐based  theory-­‐practice  research  on  modelling  design  led  innovation  across  the  secondary  education  sector  in  Australia  and  the  following  sub-­‐research  questions:  

§ How  can  design  led  innovation  capabilities  be  facilitated  through  an  Australian  immersion  program?  

§ What  is  the  perceived  value  of  design  led  innovation  capabilities  held  by  students,  secondary  school  educators,  tertiary  educators  and  design  professionals?  

§ What  is  the  perceived  value  of  design  in  secondary  education  and  its  role  in  the  future  knowledge  economy?  

It  is  the  proposition  of  this  research,  that  a  comprehensive  analysis  of  current  research  in  the  five  areas  of  international  design  and  education  policy,  design  led  innovation  in  business,  design  led  innovation  in  the  education  sector,  secondary  education  curriculum  and  innovation/engagement  in  the  secondary/tertiary  education  spheres  is  required  (refer  Figure  1),  in  order  to  assist  in  prototyping  a  model  for  design  led  innovation  in  the  Australian  secondary  education  sector,  in  the  form  of  design  immersion.  Informed  by  this  model,  the  “goDesign”  (Wright  et  al  2010)  regional  case  study  pedagogy/curriculum  and  associated  research  agenda  will  be  revised  in  preparation  for  a  second  phase  to  be  conducted  in  Queensland,  adding  to  the  body  of  knowledge  surrounding  the  value  of  design  immersion  programs  in  Australia,  and  potentially  encouraging  other  states  to  broaden  the  case  study  and  research  findings.      

 Figure  1.  Key  Components  of  the  Proposed  Research  

2.1  Design  Education  in  the  Knowledge  Economy:  An  Emerging  Field  More  recently,  design  thinking  has  been  acknowledged  by  increasingly  diverse  

professions  and  industry  leaders  as  a  wider  strategy  to  enable  innovation  across  all  sectors,  including  education.  This  is  evidenced  in  program  changes  at  Harvard,  Stanford,  MIT  and  other  top  50  ranked  universities,  and  executive  training  in  leading  business  organisations.  However,  reviews  by  McGimpsey  (2011)  and  Miller  (2011)  of  design  education  in  the  United  Kingdom  National  Curriculum  since  its  establishment  in  1988,  highlight  a  surprising  lack  of  evidence-­‐based  research  assessing  the  impact  of  design  in  the  secondary  education  sector  on  national  innovation  and  education  systems.  To  ensure  that  future  business  and  community  leaders  are  equipped  with  the  

Design Led Innovation Matrix for

Secondary Education

Curriculum

Business

Policy

Education

Engagement

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necessary  skills  and  habits  for  the  future,  there  is  a  need  to  address  this  gap  with  further  research  in  design  led  innovation  in  the  secondary  education  sector.  

Consideration  of  a  design  led  innovation  model  for  secondary  education  in  the  knowledge  economy,  requires  an  understanding  of  the  evolved  cultural  shift  from  the  traditional  “teacher-­‐based  approach”  towards  a  “learning  based  approach”  (Thomas  and  Brown  2011).      John  Seely  Brown  (2010,  p.xi),  former  Chief  Scientist  of  Xerox  Corporation  and  Director  Emeritus,  Xerox  PARC,  notes  that  learning  in  the  21st  century  is  no  longer  ‘”learning  about”  nor  “learning  to  be”.    Instead,  he  proposes  that  there  is  a  “need  to  embrace  a  theory  of  learning  to  become”,  where  learning  is  an  evolving  practice  of  becoming,  dealing  with  more  than  systems  and  identity,  and  transmission  of  knowledge.  To  do  this,  he  says  that  we  need  to  consider  new  emerging  modes  of  learning  which  consider  “social,  distributed  and  networked  dimensions”  and  the  “broader  economic  and  technological  landscape”  in  which  the  learning  occurs  (Brown  2010,  p.  xii).  

In  this  “New  Culture”  the  students  of  generation  “P”  for  “participatory”  (Jenkins  2006)  learn  from  the  building  of  their  own  networked  communities  or  collectives  (Thomas  and  Brown  2011,  p.52)  based  on  shared  interests  and  perspective,  and  assisted  by  digital  technologies  (2011,  p.89).      Cope  and  Kalantzis  (2010,  p.  597)  argue  that  this  shift  from  authoritative  instruction  to  peer-­‐to-­‐peer  learning  through  agency,  requires  that  education  needs  to  cater  for  the  “growing  numbers  of  people  who  are  designers  by  persuasion  but  not  profession”.  Design  in  education  must  be  conceived  of  as  interdisciplinary  and  even  metadisciplinary.  

Beckman  and  Barry  (2007)  claim  that  the  embedding  of  design  thinking  incorporates  all  four  phases  of  an  ideal  learning  cycle  –  experiencing,  reflecting,  thinking  and  acting.  They  advocate  for  the  value  of  innovation  as  an  experiential  learning  process  of  “problem  finding/problem  selecting,  solution  finding/solution  selecting,  or  story-­‐telling”  (2007,  p.47).  As  opposed  to  the  main  focus  of  education  today  on  problem  solving,  the  innovation  process  places  equal  importance  on  identifying,  framing  and  reframing  the  problem  to  be  solved.  It  is  also  a  learning  cycle  that  draws  upon  the  four  learning  styles  of  (i)  diverging,  (ii)  assimilating,  (iii)  converging  and  (iv)  accommodating.  It  allows  the  learner  to  experience  their  learning  style  preferences,  and  gain  an  understanding  and  empathy  for  the  different  personalities  required  to  achieve  innovation.  Design  led  innovation  in  education  provides  a  logical  structure  and  framework  for  critical  and  creative  thinking  and  a  curatorial  approach  to  nurture  and  empower  non-­‐traditional  forms  of  collective  learning.  It  also  has  the  potential  to  provide  an  extra  visual  language  for  communication,  unlock  practical  competence  in  non-­‐academic  students  and  develop  resourceful  optimism,  motivation  and  a  sense  of  agency  (Design  Commission  2011,  p.28),  thus  addressing  the  pressing  educational  challenges  of  promoting  active  citizenship,  developing  employability,  and  tackling  underachievement  and  social  exclusion  (Bentley  1998).  

If  “creative  people  are  indeed  the  chief  currency  of  the  emerging  economic  age”  (Florida  1999,  p.28),  the  Australian  National  Curriculum  needs  to  optimise  vocational  creative  capacity  building,  elevating  creativity,  from  its  value-­‐neutral  position  in  art  education  and  as  a  higher  order  thinking  skill  in  Bloom’s  Taxonomy,  to  an  interdisciplinary  and  metadisciplinary  practice  for  innovation.  This  will  require  a  comprehensive  design  led  framework  to  be  developed  to  allow  prototyping  and  infrastructuring  for  social  innovation  across  the  education  sector.  It  must  engage  on  a  political  level  and  respond  to  economic  growth  imperatives,  as  well  as  educational  objectives.  It  will  also  require  educators  to  shift  their  attention  from  “content  delivery  

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to  capacity  building,  from  supplying  curriculum  to  co-­‐creating  curriculum,  from  supplying  education  to  navigating  learning  networks”  and  to  shift  student  attention  from  “their  own  individual  performance  to  their  capacity  to  learn  through  their  own  networks  –  to  connect,  access  information  and  forge  relationships  in  and  through  dynamic  and  productive  teams”  (McWilliam  and  Haukka  2008,  p.23).    

It  is  understood  that  Finland’s  high  educational  outcomes  have  not  been  achieved  by  performance  measures,  standard  templates,  teacher  accountability,  or  by  prioritising  test  performance  above  all  other  aspects  of  learning.  As  Bentley  (2008,  p.228)  notes,  this  success  has  been  achieved  through  the  development  of  a  set  of  institutional  foundations  that  promote  a  “culture  of  open,  network-­‐based  interaction,  symbolised  by  Nokia”.  On  this  basis,  Bentley  (2008)  advocates  for  open  innovation,  involving  new  practices  and  models  for  schooling  generated  at  a  local  level,  and  continuously  reshaped  and  tested  via  open  collaborative  learning  networks  with  clear  protocols  and  coordination  systems  (2008,  p.206).  This  research  proposes  such  a  model  for  design  led  innovation  that  has  the  capability  to  be  tested  through  action  research  in  schools,  with  a  view  to  larger  scale  reform.  

 

2.2  Design  Led  Innovation  in  the  Classroom  This  research  utilises  Baghai,  Coley  &  White’s  (1999)  “horizons  of  growth”  

framework  in  order  to  better  understand  a  model  for  design  led  innovation  that  can  potentially  be  translated  across  educational  contexts.    Baghai  et  al  (1999)  describe  a  company’s  growth  potential  to  be  a  function  of  three  distinct  phases  or  “horizons”  of  product  and  revenue  creation,  each  managed  simultaneously  for  effective  innovation.  Horizon  One  in  this  framework  is  defined  as  the  core  business  of  the  current  corporation,  usually  accounting  for  the  majority  of  annual  revenue,  profit  and  cash  flow.  Horizon  Two  includes  the  ventures  in  the  entrepreneurial  phase  or  just  entering  the  market  (with  a  long  way  to  go  before  market  maturation).  Finally,  Horizon  Three  contains  the  investments  or  seeds  for  tomorrow’s  growth.    

Similarly,  a  “growth  staircase”  of  manageable  actions  can  be  drawn  to  establish  three  horizons  required  for  effective  innovation  in  the  classroom  and  the  growth  of  the  21st  century  student.  Carroll  et  al’s  (2010)  research  conducted  within  an  urban  middle  school  in  the  United  Kingdom  education  system,  highlights  the  efficacy  of  design  thinking  under  three  major  themes  of  (i)  Design  as  Exploring:  Understanding  Design,  (ii)  Design  as  Connecting:  Affect  &  Design,  and  (iii)  Design  as  Intersecting:  Design  Thinking  &  Content  Learning.  In  this  context,  overlayed  with  the  21st  Century  skill  outcomes  outlined  in  the  P21  Framework  Definitions  (The  Partnership  for  21st  Century  Skills  2009),  the  “Design  as  Exploring”  theme  can  be  categorized  as  the  “Horizon  One”  phase  described  by  Baghai  et  al.  (1999).  This  is  where  students  explore  and  understand  the  design  process  while  also  mastering  core  subjects  and  21st  century  themes  such  as  global  awareness  and  entrepreneurial,  civic,  heath  and  environmental  literacy  (The  Partnership  for  21st  Century  Skills  2009,  pp.  2-­‐3).  The  “Design  as  Connecting”  theme  relates  well  with  the  “Horizon  Two”  phase  (Baghai  et  al,  1999).  This  involves  preparing  students  for  more  complex  life  and  work  environments  with  creativity  and  innovation  skills,  critical  thinking  and  problem  solving  skills,  communication  and  collaboration  skills,  information,  media  and  technology  literacy  (The  Partnership  for  21st  Century  Skills  2009,  pp.  3-­‐6),  as  well  as  metacognitive  skills.  Lastly,  the  “Design  as  Intersecting”  theme  correlates  with  the  Baghai  et  al’s  (1999)  “Horizon  Three”  objective.  This  consists  of  planting  the  seeds  for  tomorrow’s  growth  by  developing  adequate  life  and  career  

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skills  to  empower  utilisation  of  design  thinking  in  life  and  work  environments,  including  flexibility  and  adaptability,  initiative  and  self-­‐direction,  social  and  cross-­‐cultural  skills,  productivity  and  accountability,  and  leadership  and  responsibility  (The  Partnership  for  21st  Century  Skills  2009,  pp.6-­‐7).      

Mapping  the  efficacy  of  design  thinking  with  the  21st  century  student  outcomes  provides  a  framework  for  the  evaluation  and  continuous  improvement  of  design  thinking  pedagogy  in  the  classroom.  However,  in  order  for  this  framework  to  resist  a  linear  approach  to  creative  capacity  building,  and  allow  for  more  longitudinal  data  collection,  it  must  incorporate  the  complexity  of  changing  learning  environments,  intermediary  social  structures  and  stakeholders,  and  new  pedagogical  approaches.  

 

2.3  The  Innovation  Matrix  In  business,  Kyffin  and  Gardien  (2009,  p.57)  propose  “the  scope  of  innovation  has  

increased  in  complexity,  where  products,  services,  user  needs  and  technologies  need  to  be  integrated  while  bringing  many  different  stakeholders  together”.  They  indicate  that  this  therefore  requires  an  alternative  non-­‐linear  process  of  innovation  as  a  network  of  options  seen  within  a  trajectory  of  three  horizons  of  growth  and  utilised  on  a  case-­‐by-­‐case  basis.  Their  “Innovation  Matrix”  emphasises  that  different  competencies,  capabilities  and  personal  profiles  are  required  for  each  phase  and  propose  that  the  mechanisms  of  “identifying  value”,  “developing  value”  and  “communicating  value”  are  superimposed  on  the  three  horizons  model  to  effectively  capitalise  on  opportunities  in  Horizon  Three.    

In  the  quest  for  a  design  led  innovation  approach  for  the  secondary  education  context,  where  Horizon  Three  represents  the  development  of  individual  life  skills  beyond  the  classroom  and  the  navigation  of  complex  environments  in  the  globally  competitive  information  age,  it  can  be  argued  that  a  similar  landscape  of  complexity  exists.    McWilliam  and  Haukka  (2008,  p.21)  note  that  creative  capacity  building  requires  a  fundamental  shift  towards  a  more  experimental  pedagogical  setting,  drawing  on  a  fluid  network  of  people  and  ideas.    As  design  becomes  located  more  centrally  in  society’s  immediate  agendas  by  the  discourses  of  the  knowledge  economy,  it  is  also  relevant  to  note  Cope  and  Kalantzis’  (2011,  p.45)  notion  of  a  “shift  in  the  balance  of  agency”,  which  they  argue  “affects  the  roles  and  relationships  of  designers  and  users  and  which  increasingly  demands  design  interdisciplinarity”  and  a  transformation  of  the  repertoire  of  designers’  practices.    

This  has  implications  for  teachers,  professional  designers  and  tertiary  educators  in  modelling  design  led  innovation  in  the  secondary  education  sector.  As  schools  “transform  themselves  to  become  the  hubs  of  learning  networks  ….  brokering  learning  opportunities  with  people  and  organisations  in  the  communities  around  them”  (Bentley  1998,  p.183),  teachers  will  gain  opportunities  to  embrace  new  flexible  learning  opportunities  beyond  the  classroom,  motivated  by  the  power  of  community-­‐based  collaborative  learning.  Therefore,  a  similar  “Innovation  Matrix”,  to  allow  innovation-­‐generating  possibilities  in  an  open  learning  model,  and  to  leverage  future  development  in  this  sector,  warrants  construction.  It  needs  to  capture  the  potential  variables  of  community,  parents,  design  and  industry  professionals,  business  professionals,  university  educators,  tertiary  design,  business  and  education  students,  online  tools  and  out-­‐of-­‐classroom  activity.    

 

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2.4  Literature  Summary  A  review  of  current  literature  surrounding  the  five  aforementioned  study  areas,  

highlights  a  number  of  knowledge  gaps  as  summarised  below:  

§ Design  led  innovation  frameworks  in  the  business  sector  have  not  been  mapped  across  the  education  sector,  and  therefore  literature  on  how  to  successfully  implement  design  thinking  across  (and  into)  education  is  limited.    

§ There  is  a  lack  of  systematic  academic  research  surrounding  the  role  of  design  thinking  in  educational  contexts.  The  research  to  date  has  largely  been  driven  by  policy  or  conducted  in  small  isolated  contexts.  

§ There  is  limited  current  research  that  addresses  how  design  led  innovation  correlates  to  the  development  of  the  21st  century  skills.  

§ There  is  no  substantial  current  research  on  design  led  innovation  in  the  secondary  education  sector.  Academic  research  on  design  led  innovation  education  in  the  tertiary  sector  is  limited  to  business,  science  and  technology  and  design.  As  a  result,  the  value  of  implementing  design  led  innovation  in  secondary  schools  and  tertiary  education  sectors  for  future  business  success  is,  as  yet,  unknown.  

§ Creativity  has  become  increasingly  important  within  the  wider  secondary  education  discourse  and  now  occupies  a  central  position  in  definitions  of  curriculum  design.  However,  the  definitions  of  design,  design  thinking,  design-­‐led  innovation  and  creativity  in  the  education  sectors  are  currently  ambiguous  and  misunderstood.  

§ Research  surrounding  educational  innovation  has  neglected  to  comprehensively  explore  design  led  innovation  as  a  strategy  for  aligning  education  with  the  knowledge  economy  and  society  of  the  21st  century.  

The  summary  of  literature,  indicates  that  in  order  for  design  led  innovation  to  be  successfully  modelled  in  the  secondary  education  context  to  build  generic  capability  for  future  21st  century  citizens,  design  led  innovation  in  the  business  sector  must  be  translated  across  to  the  education  sector.  From  this,  a  framework  for  future  action  research  can  be  developed.  

3.0  Methodology  From  the  identification  of  the  research  gap,  the  methodology  of  action  research  was  

selected,  with  the  aim  to  explore  design  led  innovation  in  an  immersion  program  in  the  classroom,  and  conducted  through  a  multiple  embedded  case  study.  Cope  and  Kalantzis’s  (2011)  notion  of  a  “shift  in  the  balance  of  agency”  demands  a  research  methodology  which  is  “as  an  agent  of  change”  (Gray  2009,  p.313).      Appropriately  for  this  study,  action  research  is  widely  used  both  in  business  and  education  spheres  as  an  emancipatory  tool  to  approach  real-­‐world  problems  and  bring  about  social  change,  requiring  collaboration  between  researchers  and  practitioners    -­‐  a  marriage  between  “Theory”  and  “Praxis”  (Hammersley  2004).  In  a  quest  to  utilise  this  methodology  within  a  framework  for  future  open  innovation  at  local  levels  across  the  state,  Bjorn  Gustavsen’s  experiences  from  action  research  programmes  for  business  innovation  in  Scandinavia,  must  be  noted.  To  date,  action  research  has  so  far  played  a  limited  role  as  a  resource  in  democratic  innovation,  with  the  core  challenge  to  encourage  participants/researchers  “to  reach  a  level  of  scale,  or  mass,  that  makes  innovation  possible”  (Gustavsen  2005,  p.267).    This  study  also  becomes  meta-­‐methodology  

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research  to  this  end,  adding  significance  to  the  contribution  of  this  study  in  a  global  context.  

 3.1  Research  Approach  Crotty  (1998,  pp.2-­‐9)  suggests  that  there  is  an  interrelationship  between  the  

researcher’s  epistemological  stance  and  the  theoretical  perspectives  adopted,  which  in  turn  influences  the  research  methodology,  and  then  the  choice  of  methods  for  data  gathering.  Figure  2  illustrates  the  proposed  research  relationships  in  this  research  design.  An  inductive  approach  will  be  utilised,  with  data  gathering  and  data  analysis  methods  designed  to  be  qualitative  (favoured  by  participation).  

 

Figure  2.  Structure  of  the  Proposed  Research  Process.  Source:  Adapted  from  Crotty  1998.    In  actively  seeking  to  showcase  to  policy  makers,  the  value  of  design  process  to  prepare  students  with  the  skills  for  the  21st  century  knowledge  economy,  this  research  takes  a  constructivist  epistemological  position,  emphasising  “instrumental  &  practical  function  of  theory  construction”  (Crotty  1998,  p.  57).  In  the  mode  of  “bricoleur”,  constructivist  research  requires  that  the  problem  be  approached  in  “a  radical  spirit  of  openness”  to  the  potential  of  reinterpreting  conventional  meanings  (1998,  p.  51).    

It  follows  then,  that  the  primary  constructivist  approach  is  critical  inquiry  for  the  development  of  critical  theory.  This  is  a  meta-­‐process  of  investigation  that  invites  both  researchers  and  participants  to  question  currently  held  values  and  assumptions,  and  challenge  conventional  social  structures,  as  a  guide  to  effective  action  (Gray  2009,  p.25).    By  preparing  students  with  the  tools  to  utilise  the  design  process  as  a  different  way  of  looking  at  the  world,  the  research  aims  to  empower  them  with  life  learning  skills  to  create  social  change,  for  the  cultivation  of  a  more  progressive,  creative  and  democratic  society.    Boog  argues  that  the  action  research  methodology  has  these  emancipatory  intentions  and  is:    

designed  to  improve  the  researched  subjects’  capacities  to  solve  problems,  develop  skills  (including  professional  skills),  increase  their  chances  of  self-­‐determination,  and  

Analysis  

Methods  

           

Methodology  

Research  Approach  

Theoreqcal  Perspecqve  

Epistemology   Construcqvism  

Criqcal  Theory/Inquiry  

Inducqve  

Acqon  Research    

Mulqple  Embedded  Case  Study  

Focus  Groups   Interviews  

Themaqc  Analysis  

Triangulaqon  

Student  Journals  

Reflecqve  Journal  

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to  have  more  influence  on  the  functioning  and  decision  making  of  organisations  and  institutions  from  the  context  in  which  they  act.  (Boog  2003,  p.426)      

His  review  shows  that  design  thinking  is  to  some  extent  implicit  in  the  historical  roots  of  action  research.  It  is  a  methodology  developed  out  of  critical  theory,  but  goes  beyond  just  understanding  the  situation,  to  asking  “How  can  it  be  changed?”  (McNiff  and  Whitehead  2011,  p.47),  with  an  emphasis  on  its  participatory  nature  to  combat  relations  of  power.    

The  research  seeks  to  address  global  competiveness  by  establishing  a  design  led  culture,  involving  the  introduction  of  design  thinking  as  a  generic  capability  at  a  school  level.  Bucolo  and  Matthews  (2011,  p.2)  define  “design  led”  as  having  a  vision  for  growth  based  on  deep  customer  insights;  expanding  this  vision  through  co-­‐design  with  stakeholders;  and  mapping  these  insights  to  all  aspects  of  the  business.  This  correlates  to  the  aims  of  action  research,  which  Carr  and  Kemmis  (1986)  describe  as  a  practice-­‐based  practice:  the  improvement  of  practice;  the  improvement  of  the  understanding  of  practice;  the  improvement  of  the  situation  in  which  the  practice  takes  place.  Review  of  the  design  thinking  or  innovation  process  as  adapted  by  Beckman  and  Barry  (2007,  p.47)  from  Kolb’s  experiential  learning  cycle,  against  the  “spiral  process”  (Hammersley  2004)  of  an  action  research  cycle  (Zuber-­‐Skerritt  2001,  p.  15),  presents  some  distinct  similarities.    The  “Plan”,  “Act”,  “Observe”  and  “Reflect”  cycle  of  action  research  corresponds  to  the  “Imperatives”,  “Solutions”,  “Artifacts”  and  “Insight”  of  the  design  thinking/innovation  process,  thus  the  generic  capabilities  of  design  thinking  are  mirrored  in  the  research  process.  In  much  the  same  way  design  is  an  iterative  process,  Zuber-­‐Skerritt  (1996a)  notes  that  reaching  the  fourth  step  in  the  action  research  cycle  initiates  a  new  cycle  and  so  on.  Additionally,  action  research,  like  the  innovation  process,  is  “problem-­‐sensing  and  problem-­‐focusing”  -­‐  a  problem  indicates  a  need  to  effect  change  and  bring  about  improvement  (Hart  and  Bond  1995,  p.52),  requiring  an  organised  involvement  of  a  researcher  or  a  consultant  in  the  environment  where  the  problem  exists  (Gill  and  Johnson  2002,  pp.  65-­‐95).    

As  this  study  requires  the  influence  of  the  researcher/facilitator  as  an  outside  design  “expert”,  who  will  have  a  major  role  in  the  research  endeavours  and  the  development  of  the  efficacy  of  educational  practices  and  professional  development,  the  methodology  is  distinguished  by  Zuber-­‐Skerritt  (1996b)  as  technical  action  research.  Hart  and  Bond  (1995,  pp.  37-­‐38)  observe  seven  criteria  of  action  research  that  differentiate  it  from  other  methodologies:  

§ is  educative;  § deals  with  individuals  as  members  of  social  groups;  § is  problem-­‐focused,  content-­‐specific  and  future-­‐orientated;  § involves  a  change  intervention;  § aims  at  improvement  and  involvement;  § involves  a  cyclic  process  in  which  research,  action  and  evaluation  are  interlinked;  § is  founded  on  a  research  relationship  in  which  those  involved  are  participants  in  the  change  process.  

In  addition  to  this,  educational  action  researchers  transform  their  practice  into  living  theories,  informing  new  practices  for  themselves  and  others  in  the  direction  of  their  educational  and  social  values  (McNiff  and  Whitehead  2011).  This  study  will  take  a  living  theory  perspective  that  will  place  the  researcher  as  the  practitioner  at  the  heart  of  the  educational  inquiry,  with  a  view  to  generating  a  personal  living  educational  

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theory.  The  researcher  will  explain  how  they  are  accountable  for  their  own  learning  and  their  influence  in  the  learning  of  others.  (McNiff  and  Whitehead  2011,  p.47)    

3.2  Research  Objectives  With  an  understanding  of  Carr  and  Kemmis’s  (1986)  previously  mentioned  

definition  of  action  research  as  “the  improvement  of  practice;  the  improvement  of  the  understanding  of  practice;  and  the  improvement  of  the  situation  in  which  the  practice  takes  place”,  a  collaborative,  participatory,  whole  school  community  approach  aims  to  achieve  the  following  primary  objectives:  

§ Speculation  on  the  alignment  of  design  led  innovation  in  education  with  21st  century  student  outcomes  and  preparation  for  business  innovation  and  active  citizenship  in  the  Knowledge  Economy.  

§ Facilitation  of  meta-­‐research,  allowing  for  the  researcher’s  improved  understanding  of  the  methodology  and  its  value  to  their  design  education  practice  in  the  creation  of  a  personal  ‘living  educational  theory’  about  innovation  and  cultural  transformation.  

§ Proposal  of  guidelines  and  development  of  a  framework  or  innovation  matrix  for  modelling  design  led  innovation  in  the  secondary  education  sector  in  Australia,  to  allow  for  prototype  testing  through  action  research,  with  a  view  to  larger  scale  reform.  

To  achieve  such  objectives  the  study  is  informed  by  a  comprehensive  literature  review  comprised  of  the  five  aforementioned  relevant  areas  of  study,  within  Flick’s  (2006)  three  categories  of  theoretical,  empirical  and  methodological  literature.  Given  the  state  of  Queensland’s  unique  reliance  on  industry  clusters  in  regional  and  remote  centres  for  economic  growth,  and  its  sheer  geographical  scale  and  diversity,  which  typifies  the  greatest  challenge  to  modelling  design  led  innovation  in  schools  in  Australia,  a  case  study  utilising  participants  in  a  wide,  random  sampling  of  regional  public  secondary  schools  was  devised.  The  integration  and  contrast  of  differing  perspectives  will  allow  construction  of  a  rich  and  detailed  understanding  of  context  to  inform  a  design  led  education  innovation  model  in  the  form  of  the  proposed  “innovation  matrix”.    

3.3  Case  Study  The  case  study  (or  multiple  case  studies)  is  the  prevailing  medium  for  action  

research  (Gray  2009,  p.30).    However,  as  action  research  deals  with  a  specific  situation,  generalisation  can  be  a  concern  (Gill  and  Johnson  2002).    The  multiple  embedded  Australian  case  study  undertaken,  was  a  design  immersion  program  entitled  “goDesign  Travelling  design  workshop  program  for  regional  secondary  school  students”  (Wright  et  al  2010)  conducted  throughout  2010.    It  was  a  three-­‐day  supportive  and  interactive  experience  simulating  a  design  studio  environment  for  up  to  20  self-­‐selected  year  8-­‐12  students  and  teachers  from  six  selected  regional  Queensland  high  schools.  Each  workshop  linked  regional  communities  with  two  tertiary  design  educators,  a  visiting  design  practitioner,  and  in  some  locations,  a  local  industry  professional.    The  workshop  program  introduced  the  different  disciplines  of  Graphic  Design,  Fashion  Design,  Product  Design,  Interior  Design/Architecture  and  Landscape  Architecture.  Locations  and  participants  in  each  of  the  six  workshops  are  summarised  in  Table  1.    During  the  program,  students  and  teachers  explore,  analyse  and  re-­‐imagine  their  local  town  

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through  a  series  of  scaffolded  problem  solving  activities  around  the  theme  of  ‘place’.    Underpinning  the  program  is  the  integration  of  Burnette’s  IDESiGN  (1993)  teaching  model  and  a  place-­‐based  approach  that  “draws  upon  local  cultural,  environmental,  economic  and  political  concerns”(Smith  2007,  p.18).  

 3.4  Methods  The  validity  of  action  research  is  based  on  many  factors:  the  use  of  different  

methods;  interpretation  of  findings  is  shared  with  the  participants  to  give  “consensual  validity”  and  the  applicability  of  results  in  real  life  achieves  “action  validity”  (Heller  2004).    Furthermore,  McTaggart  (1997,  p.37)  notes  that  validity  is  maintained  by  ‘”triangulation  of  observations  and  interpretations,  participant  confirmation,  and  testing  the  coherence  of  arguments  being  presented”.    Carpenter  and  Suto  (2008)  define  methodological  triangulation  as  that  meaning  that  multiple  methods  are  used  in  the  data  collection  process.  If  similar  findings  emerge  from  these  different  methods,  it  “serves  to  enhance  the  validity  of  research  results”  (Hesse-­‐Biber  and  Leavy  2005,  p.65).    To  ensure  validity  of  the  research  methods  is  maintained,  a  data  triangulation  approach,  consisting  of  research  outcomes  from  each  workshop  in  the  case  study,  was  employed  to  collect  multiple  forms  of  visual  and  verbal  data,  illustrated  in  Table  1  including:  

§ visual  design  outputs  and  student  reflective  journals  used  during  the  three-­‐day  workshop  and  collected  at  the  completion  of  the  workshop  program;    

§ qualitative  semi-­‐structured  convergent  interviews  (Dick  1990)  creating  a  dialectic  with  the  participating  school  principals  and  teachers,  and  facilitators  (captured  by  video  recordings)  at  the  completion  of  the  workshop  program;  and    

§ qualitative  semi-­‐structured  focus  groups  conducted  with  the  students  (captured  by  video  recordings)  at  the  completion  of  the  workshop  program.    

Additionally,  the  researcher’s  reflective  journal  captured  evidence  of  research/practice  insights  and  reflection  on  student/teacher  learning.    Table  1.  Schedule  of  goDesign  Case  Study  Data  Collection  Methods    

Case Study

Data Collection Date Semi-structured

Interviews Focus

Groups Student Journals

Reflective Journal

1

Principal IDT Teacher IDT Teacher Design Professional Facilitator Tertiary Student Facilitators (2)

Grade 10-12 IDT/Visual Arts/ Graphics Students (20)

Grade 10-12 IDT/Visual Arts/ Graphics Students (20)

Researcher + Facilitator Validation Group

Feb 2010

2

Dance Teacher Visual Art Teacher Design Professional Facilitator

Grade 12 Visual Arts students (6)

Grade 12 Visual Arts students (6)

Researcher + Facilitator Validation Group

March 2010

3

Principal Manual Arts Teacher Visual Art Teacher Design Professional Facilitator

Grade 8-12 Secondary Students (8) (incl. (2) intellectually impaired)

Grade 8-12 Secondary Students (8) (incl. (2) intellectually impaired)

Researcher + Facilitator Validation Group

May 2010

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4 Graphics Teacher Visual Art Teacher Design Professional Facilitator

Grade 10-12 Visual Arts/ Graphics Students (20)

Grade 10-12 Visual Arts/ Graphics Students (20)

Researcher + Facilitator Validation Group

July 2010

5

Graphics Teacher Visual Art Teacher Design Professional Facilitator

Grade 10-12 Visual Arts/ Graphics Students (20)

Grade 10-12 Visual Arts/ Graphics Students (20)

Researcher + Facilitator Validation Group

August 2010

6

Principal IDT Teacher Teacher’s Aide Design Professional Design Professional Facilitator

Grade 10 -12 IDT/Visual Arts Students (20)

Grade 10 -12 IDT/Visual Arts Students (20)

Researcher + Facilitator Validation Group

Sept 2010

 3.5  Analysis  Somekh  (1995)  states  that  action  research  reporting  should  address  academics’  and  

practitioners’  interests  alike.    This  research  draws  on  a  comparative  analysis  of  the  emergent  themes  from  the  triangulated  collection  of  multiple  information  sources  of  qualitative  data.    Thematic  analysis  is  “a  method  for  identifying,  analysing  and  reporting  patterns  (themes)  within  the  data”  (Braun  and  Clarke  2006,  p.79)  and  is  perceived  “as  a  foundational  method  for  qualitative  analysis”  (2006,  p.78).  Thematic  outcomes  from  the  triangulation  will  then  be  utilised  within  the  framework  of  the  proposed  aforementioned  “innovation  matrix”  model  for  educational  growth,  to  inform  a  design  led  education  innovation  model.    The  analysis  methods  for  each  data  set  will  be  as  follows:  

SEMI-­‐STRUCTURED  CONVERGENT  INTERVIEWS  AND  FOCUS  GROUPS  Raw  interview  and  focus  group  case  data  will  be  collated,  transcribed  and  analysed  

for  each  case.    Each  will  undergo  a  case-­‐by-­‐case  emergent  thematic  analysis  using  grounded  theory  processes  of  coding,  memoing  and  sorting  (Glaser  1992).    This  is  essentially  a  detailed  examination  of  the  data  for  identifying,  naming,  categorising  and  describing  patterns  in  the  text.  From  the  emergence  of  themes,  a  coding  framework  will  be  generated  in  order  to  identify  the  significant  themes,  categories  and  sub-­‐categories.    

STUDENT  REFLECTIVE  JOURNAL  AND  VISUAL  DESIGN  OUTPUTS  Student  reflective  journals  and  visual  design  outputs  will  be  analysed  using  visual  

protocol  analysis  to  identify  similar  emergent  themes,  as  discovered  through  the  other  analysis  protocols.  Instead  of  identifying  themes  from  a  verbal  data  set,  now  this  will  be  done  from  a  visual  data  set  format.  Loizos  (2000)  argued  that  visual  data  collection  is  also  needed  to  corroborate  testimonials  of  verbal  data  as  a  means  to  uncover  ambiguous  interpretations.    His  conclusions  are  in  accordance  with  those  studies  in  which  sketches  were  used  along  with  verbal  protocols  in  order  to  access  greater  detail  of  the  design  process  as  a  whole.  (Loizos  2000,  p.96)  

RESEARCHER’S  REFLECTIVE  JOURNAL    The  researcher’s  reflective  journal  will  be  analysed  to  find  evidence  of  exercising  

influence  to  improve  learning  for  improving  practice,  contributing  to  meta-­‐research  in  improving  the  research  practice,  and  the  development  of  a  researcher/practitioner  Living  Educational  Theory  (Whitehead  2003;  McNiff  and  Whitehead  2005).  In  

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accordance  with  the  suggestions  of  McNiff  (1988),  the  five  facilitators  who  accompanied  the  researcher  to  conduct  the  case  studies  in  each  location,  along  with  the  design  professionals  (where  available),  will  form  a  validation  group,  which  will  meet  at  crucial  stages  of  the  project  to  scrutinise  the  outcomes  of  the  study.  

4.0  Implications  and  Future  Work  This  paper  presents  the  methodological  approach  of  an  ongoing  research  project  

aimed  at  modelling  design  led  innovation  strategies  from  the  business  sector  across  secondary  education,  to  provide  a  clearly  defined  social  innovation  prototype  model.    Using  a  triangulated  approach  to  thematic  research  outcomes  from  an  action  research  methodology  in  a  multiple  embedded  case  study,  it  is  expected  that  this  research  will  provide  a  new  framework  for  curriculum  involving  design  led  innovation  in  the  secondary  education  sector,  to  assist  in  preparing  students  with  the  skills  required  to  operate  in  the  21st  century  knowledge  society.  This  framework  or  “innovation  matrix”  will  accommodate  a  network  infrastructure,  engaging  the  tertiary  education  sector,  community,  industry  and  design  professionals,  to  provide  opportunities  for  growth  beyond  the  traditional  classroom  scenario.  It  is  also  expected  that  this  research  and  the  resulting  conclusions  for  the  finished  project  will  provide  a  deeper  understanding  of  the  value  of  the  action  research  methodology  in  modelling  design  led  innovation  in  the  education  sector,  in  particular  its  ability  to  scale  to  achieve  social  innovation.    Furthermore,  it  will  improve  personal  learning  for  improving  practice,  contributing  to  meta-­‐research  in  improving  the  research  practice,  and  the  development  of  a  Living  Educational  Theory.    It  is  perceived  that  there  will  be  a  multi-­‐faceted  contribution  to  new  knowledge  in  the  broader  research  community,  with  findings  from  this  study  impacting  the  professional  design  sector  and  business  sector,  as  well  as  the  secondary  and  tertiary  education  sectors.    It  is  anticipated  that  the  findings  of  this  research  will  encourage  policy  makers  to  see  the  value  of  design  led  innovation  in  the  education  sectors,  and  encourage  ongoing  action  research  investigations  in  this  area,  with  the  long  term  aim  to  address  the  lack  of  evidence-­‐based  theory-­‐practice  research  on  modelling  design  led  innovation  across  education  sectors  in  Australia.  

Acknowledgements:  The  “goDesign  Travelling  Workshop  Program  for  Regional  Secondary  Students”  was  funded  by  a  2009  Queensland  University  of  Technology  Engagement  Innovation  Grant.  As  Chief  Investigator  for  this  project,  Natalie  Wright  would  like  to  acknowledge  the  contribution  of  the  members  of  the  grant  team  Dr  Kristine  Jerome,  Professor  Jill  Franz,  Michael  Berry,  and  research  assistant  Adam  Wigg,  as  well  as  Andrew  Scott,  Associate  Professor  Phil  Crowther  and  Les  Hooper  for  their  contribution  to  the  workshop  program  content.  Workshop  facilitators  Professor  Jill  Franz,  Michael  Berry,  Tim  Williams,  Lindy  Osborne  and  Rebekah  Davis  are  also  acknowledged.  

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