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COMMONWEALTH OF VIRGINIA OFFICE OF THE STATE INSPECTOR GENERAL 2015 College and University Auditors Association (CUAV) Conference OSIG Activities

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COMMONWEALTH OF VIRGINIA

OFFICE OF THE STATE INSPECTOR GENERAL

2015 College and University Auditors Association (CUAV)

Conference

OSIG Activities

OBJECTIVES

• New Administration• Finalization of structure,

processes• Strategic Plan• Performance Review Services• Investigations• Behavioral Health &

Developmental Services• Internal Audit Oversight and

Training

NEW ADMINISTRATION

• June Jennings, State Inspector GeneralCPA, Certified Inspector General

• Michael Westfall, Deputy Inspector GeneralCPA, CFE, Certified Inspector General

FINALIZATION OF STRUCTURE/PROCESSES

July 1, 2012

Present

DIVISIONS

• Performance Review Services Division• Investigations Division

– State Fraud, Waste and Abuse Hotline• Behavioral Health & Developmental

Services Division• Administrative Services Division

– Fiscal Services– Information Technology & Security

Services– Internal Audit Oversight and Training

POLICIES AND PROCEDURES

• Salary Administration Plan• Delegated Purchase Authority Policy• Educational Assistance Program• Inventory Procedure• Commuter Choice Program• Freedom of Information Act Procedure• State Fraud, Waste and Abuse Manual

(updated September 2014)• Whistleblower Manual (August 2014)• Investigations Manual (May 2015)• Performance Review Procedures (draft)

STRATEGIC PLAN

• VCU Performance Management Group

• Strategic Planning Team• High Level Strategic Plan and

Action Plan• Cover 2-3 years• Completed in June 2015

• Annual Work plan based upon risk assessment– Executive Branch Agencies– Special Projects

• Performance Review Audit Program• Implementation of electronic working

papers

PERFORMANCE REVIEW SERVICES DIVISION

Ongoing Performance Reviews:• Department of Social Services• University of Virginia• Department of Motor Vehicles• Department of Taxation• Virginia Employment Commission• Department of Education

Special Projects:• Department of Emergency Management• Secretary of Natural Resources• Department of Corrections – Agribusiness Study

PERFORMANCE REVIEW SERVICES DIVISION

PERFORMANCE REVIEW SERVICES DIVISION

Reports Issued:• Department of Transportation– Identified potential costs savings of $13 million– Issued 17 recommendations to management to

improve economy and efficiency in government operations

• Department of Medical Assistance Services– Recommended the implementation of

performance measures in DMAS contracts– Increase accountability for eligibility

determinations for Medicaid– Recommended the implementation of

performance measures for interagency agreements

PERFORMANCE REVIEW SERVICES DIVISION

Going Forward:• Re-evaluation of approach to work plan

and scope of projects• Expanded use of consultants to conduct

performance reviews• Performance Review Training

INVESTIGATIONS DIVISION

• Initiated 16 investigationsFraudProcurement/Contract violationsConflict of Interests

• Collaborate with Auditors• Coordinate with APA/VSP/FBI• Point of Contact Program• Review Critical Incident Data for DOC

and DJJ• VCA Certification• Other Certifications: CFE, CIGI

INVESTIGATIONS DIVISION

State Agencies Reporting Requirement§ 30-138. State agencies, courts, and local constitutional officers to report certain fraudulent transactions; penalty. A. Upon the discovery of circumstances suggesting a reasonable possibility that a fraudulent transaction has occurred involving funds or property under the control of any state department, court, officer, board, commission, institution or other agency of the Commonwealth, including local constitutional officers and appointed officials exercising the powers of elected constitutional officers, as to which one or more officers or employees of state or local government may be party thereto, the state agency head, court clerk or local official in charge of such entity shall promptly report such information to the Auditor of Public Accounts (Auditor), the State Inspector General, and the Superintendent of State Police (Superintendent).

STATE FRAUD, WASTE AND ABUSE HOTLINE

• Hotline Cases Referred: 432• Hotline Cases Screened Out: 152 • Hotline Cases Closed Out: 286• 53% of the Cases Referred were

Screened Out

Hotline Statistics 7/1/14 to present

STATE FRAUD, WASTE AND ABUSE HOTLINE

• 60 cases = substantiated• 53 cases = not substantiated but

recommendations were made to improve internal controls or processes

• 136 cases = not substantiated

Hotline Statistics 7/1/14 to present

STATE FRAUD, WASTE AND ABUSE HOTLINE

Hotline Statistics 7/1/14 to present

AllegationType

Number of Cases FY 2015

Abuse 205Waste 82

Personnel 61Fraud 45

Current Projects:• Unannounced Inspections of State Operated

Facilities• Juvenile Justice Access to Mental Health

Services• Unannounced Inspections of Training Centers• Seven Complaint Investigations

– Quality of care– Allegations of neglect– Unnatural death case reviews– Veteran services complaint

BEHAVIORAL HEALTH & DEVELOPMENTAL SERVICES

DIVISION

Other Ongoing Activities:• Review critical incident data• Review DBHDS media alerts• Review autopsies• Joint Health Care Commission Meetings

BEHAVIORAL HEALTH & DEVELOPMENTAL SERVICES

DIVISION

•Updated OSIG Directive 1 to Chief Audit Executives in Executive Branch Agencies

- Requires CAEs to submit audit plans, risk assessments, audit reports and status reports to OSIG

- Recommends CAEs to adopt the IIA standards

•Created an OSIG CAE Collaboration Site on Sharepoint •Provide cost effective training to the internal audit programs in the Commonwealth (now open to public)

INTERNAL AUDIT OVERSIGHT & TRAINING

Quality Assurance Review Program

INTERNAL AUDIT OVERSIGHT & TRAINING

Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing (Standards) requirement: Quality Assessment Review (QAR) performed once every five years.

Self-Assessment with Independent Validation

- VABC- CNU- ODU- DMME- DMV

Internal Audit Structure Committee

Reporting Structure RecommendationsOption 1: Dual Reporting Structure to Agency Head and Board

Option 2: Dual Reporting Structure to Agency Head and Cabinet Secretary

INTERNAL AUDIT OVERSIGHT & TRAINING

INTERNAL AUDIT OVERSIGHT & TRAINING

Audit Committee Commissioner or Agency Director

Below Commissioner or Agency Director

Board Secretary0

2

4

6

8

10

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Current Internal Audit Reporting Structure

Questions

Contact Information:

June [email protected]

www.osig.virginia.gov(804) 625-3255

THE END