cac member handbook
DESCRIPTION
CAC Member HandbookTRANSCRIPT
A
Member Handbook
1200 Gerault Road Flower Mound, TX 75028 | 972.874.PARK (7275) | www.flower‐mound.com/cac
10/2013
Appendix G
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Welcome to the Community Activity Center! Dear New Member,
The Town of Flower Mound is proud to have you as a member of the Flower Mound
Community Activity Center (CAC). We strive to provide recreational opportunities for all ages,
abilities, and interests. If you have not had a tour, please ask at the Front Desk and one of our
staff members would be happy to show you around the facility.
In our Member Handbook you will find a full listing of the amenities, hours of operation,
program information, and rules. Please familiarize yourself with the information in the
handbook so you can take advantage of all the CAC has to offer.
Welcome to the CAC family; please feel free to contact either myself or any other
member of our Management Team with questions, comments, or concerns.
Michael Davenport Community Activity Center Manager Michael Davenport P: 972.874.6279 michael.davenport@flower‐mound.com
The Community Activity Center strives to provide a variety of programs and opportunities that
promote health and wellness through exceptional service in a family friendly environment.
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Front Desk Fitness Floor Recreation Services Supervisor Personal Training
David Powell Rentals P: 972.874.6272 Birthday Parties david.powell@flower‐mound.com Group Rates
Concessions ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Recreation Programming Supervisor Programs Kimberly Cheek Camps P: 972.874.6276 Group Fitness Programs kimberly.cheek@flower‐mound.com Special Events Tot Drop
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Aquatics Supervisor Outdoor Waterpark Brady Warner Indoor Pool P: 972.874.6283 Swimming Lessons brady.warner@flower‐mound.com Private Swimming Lessons
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TABLE OF CONTENTS HOURS OF OPERATION ....................................................................................................... 6 SCHEDULES .......................................................................................................................... 7 AMENITIES .......................................................................................................................... 8 CODE OF CONDUCT & GENERAL RULES .............................................................................. 10 EMERGENCY ACTION PLAN ................................................................................................. 12 FITNESS FLOOR .................................................................................................................... 13 RUNNING/WALKING TRACK ................................................................................................ 13 GYMNASIUM ....................................................................................................................... 14 LOCKER ROOMS .................................................................................................................. 15 INDOOR POOL ..................................................................................................................... 16 OUTDOOR WATERPARK ...................................................................................................... 18 TOT DROP ............................................................................................................................ 20 CHILL ZONE .......................................................................................................................... 21 PROGRAMS ......................................................................................................................... 22 GROUP EXERCISE ................................................................................................................. 23 PERSONAL TRAINING .......................................................................................................... 24 SWIMMING LESSONS .......................................................................................................... 25 SPORT LEAGUES / ATHLETICS ............................................................................................. 27 SENIORS IN MOTION (SIM) ................................................................................................. 29 RENTALS AND LOCKER RENTALS ......................................................................................... 30 BIRTHDAY PARTIES .............................................................................................................. 31 PASS CANCELLATIONS / REFUNDS ...................................................................................... 32 FOOD & BEVERAGE ............................................................................................................. 33
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MERCHANDISE .................................................................................................................... 33 GIFT CERTIFICATES .............................................................................................................. 33 TOBACCO POLICY ................................................................................................................ 33 LOST & FOUND .................................................................................................................... 33 PHOTO & VIDEO POLICY ..................................................................................................... 33 EMAIL RELEASE ................................................................................................................... 34 STATEMENT OF ACCESSIBILITY ........................................................................................... 34 PARKING .............................................................................................................................. 34 SOLICITATION………………………………………………………………………………………………………………… 34 COMMENTS & SUGGESTIONS ............................................................................................. 34
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HOURS OF OPERATION
Facility Hours Monday‐Thursday 5:00 am – 10:00 pm Friday 5:00 am – 9:00 pm Saturday 7:00 am – 7:00 pm Sunday 1:00 pm – 6:00 pm Tot Drop Monday – Saturday 8:00 am – 12:00 pm Monday – Thursday 4:00 pm – 8:00 pm Sunday CLOSED Indoor Pool September – May Lap Swimming* Open Swim Monday/Wednesday CLOSED CLOSED Tuesday/Thursday/Friday 5:00 am – 1:00 pm 4:30 pm – 8:00 pm Saturday 7:00 am – 11:00 am 11:00 am – 7:00 pm Sunday No Designated Time 1:00 pm – 6:00 pm
June ‐ August Lap Swimming* Open Swim Monday – Friday 5:00 am – 11:00 am 11:00 am – 5:00 pm Saturday 7:00 am – 11:00 am 11:00 am – 6:45 pm Sunday No Designated Time 1:00 pm – 5:45 pm
*Additional times may be available, please see Lane Availability Schedule available at the Community Activity Center Front Desk or our website at www.flower‐mound.com/cac.
Outdoor Waterpark (Seasonal) Monday – Friday 11:00 am – 8:00 pm Saturday 11:00 am – 6:45 pm Sunday 1:00 pm – 5:45 pm Please visit our website at www.flower‐mound.com/cac for a complete schedule as dates and times may vary. Open Saturday before Memorial Day through Labor Day.
Holiday Hours New Year’s Day Closed Labor Day 8:00 am – 8:00 pm Easter Closed Thanksgiving Closed Memorial Day 8:00 am – 8:00 pm Christmas Eve Closed 4th of July 8:00 am – 8:00 pm* Christmas Closed *Only when holiday falls on a weekday. New Year’s Eve Open – 5:00 pm Subject to change without notice.
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SCHEDULES
Schedules are available at the Front Desk and are posted on our website at www.flower‐mound.com/cac. Schedules are subject to change without notice.
Schedules Available Gymnasium Aquatics Aquatic Availability Group Exercise
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AMENITIES Fitness Center 12 Treadmills 10 Ellipticals 5 Bikes 2 Stair Climbers 15 Cybex Selectorized Machines 2 Stretching Machines Dumbbells and Barbells Functional Equipment (medicine balls, resistance tubes, etc) 9 Televisions 1/12 Mile Indoor Walking/Running Track Gymnasiums 2 Courts w/ drop down screen Volleyball / Basketball / Badminton / Pickle Ball Capabilities 6 Adjustable Basketball Hoops
Locker Rooms (Women, Men, and Family) Full and ½ size lockers Showers Wall mounted hair dryers Centrifuge swimsuit dryers Indoor Pool Eleven 25‐yard lap lanes Diving Board AquaClimb (rock climbing wall) Waterslide Toddler Spray Pad Party Room Outdoor Waterpark Zero Depth Entry Activity Pool Interactive Play Features Water Play Structure 3 Tot Slides 60 Gallon Dumping Bucket Vortex Three 25‐yard Lanes 2 Large Waterslides Lazy River Shade Structures Concession Stand (Seasonal)
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Tot Drop Designated infant area Child’s Restroom Chill Zone (Game Room) Air Hockey Ping Pong Billiards Table Foosball Table Dart Board Table Shuffleboard Wii Xbox 2 Big Screen Televisions Wireless Internet Multipurpose Room(s) (3) 975 – 2928 sq ft of rental and programming space 1 Sink in each Room Catering Kitchen 1 room can be divided into (3) rooms
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CODE OF CONDUCT & GENERAL RULES
All guests visiting the facility are expected to exhibit appropriate behavior at all times while participating, spectating, or attending any program, event, or meeting. This includes programs, events, and meetings that may or may not require an admission fee, spectating at athletic events or concerts, or special event attendance. To ensure guests safety and satisfaction while at the Community Activity Center: All entrants to the Community Activity Center must check in at the Front Desk.
o Members must scan their membership card at the Front Desk. If a CAC Membership Card is not present, after three incidences a $5.00 fee for card replacement will be assessed.
o Non‐Members must purchase a day pass, be registered for a class, or present a free day pass to use the facility. Exceptions would include parents of children in a class, visitors for facility rentals, and spectators for sport leagues.
Guests need to help maintain a family atmosphere by showing courtesy and respect to all guests and facility staff.
Proper attire including shirt and shoes must be worn in all areas of the building with the exception of aquatic areas, locker rooms, and wet lounge. Modest shirts, covering mid‐riffs, and modest length shorts or swimsuits are also required.
Take direction from all facility staff. Individuals playing music must utilize headphones. Guests utilizing facility equipment are responsible for its undamaged and timely return.
No horseplay, running, or misuse of equipment or of the facility will be permitted.
The Community Activity Center is not responsible for lost, stolen, or damaged items.
All injuries on premises must be reported immediately to Community Activity Center Staff.
Pets are not permitted with the exception of active service dogs of our guests and at pet
related events.
All alcohol, tobacco products, drugs, and weapons are strictly prohibited. Glass containers are prohibited.
Loitering is not permitted. Any group wishing to host an organized event must receive advance written approval from
the Community Activity Center.
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Only Town Staff, authorized instructors, and personal trainers performing within the scope of their
duties, may train or instruct clients or customers. No unauthorized personal trainers, instructors, coaches, or physical therapists are allowed to use the CAC to train or instruct clients or customers.
Solicitation is defined as any act or attempt to advertise, market, take orders, offer to sell, sell any product or service, to seek employee membership in any organization, or to seek contributions for organizations, campaigns, or charitable purpose. Solicitation shall not be permitted of or by the Town employees during work or business hours. Do not allow any one person to come onto the CAC premises and solicit anything. If you have trouble removing them from the CAC; please call the MOD immediately for further assistance.
No guest shall behave in such a manner as to jeopardize the safety, health, or well‐being of themselves, staff, other guests, or the facility. Such behavior, including abusive or profane language, shall be grounds for expulsion. A written or verbal warning will be given to a guest(s) if the Code of Conduct rules have been violated. If there is a second occurrence, guests shall be immediately withdrawn from the facility without a refund, and may lose future facility privileges.
Staff reserves the right to remove anyone from the facility who is found in violation of the
above rules, or is otherwise disruptive to other guests.
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EMERGENCY ACTION PLAN
A primary objective of the Parks and Recreation (Division) is to provide the safest possible
parks, facilities, and programs for the public’s use and enjoyment. This EmergencyAction
Plan (EAP) provides information and guidance to help staff make necessary decisions,
determine appropriate actions, and assist with communications during an emergency
situation.
During an emergency, the following properties should be considered when making
decisions and initiating action:
o The welfare and safety of our guests and/or employees.
o Real property and associations with which the Town of Flower Mound and/or the
Division has legal and ethical commitments.
The extent of commitments made by the Division will be governed by the situation and
determined by the Executive Director of Community Services. The time duration of
commitments will be governed in a timely manner.
The guidelines established in the plan are in no way an acceptance of liability for personal
injury or private property loss as a result of, or occurrence during, an emergency
situation.
All Division employees are expected to participate in training and drills conducted to
familiarize themselves with this plan and the necessary procedures during an emergency
situation.
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FITNESS FLOOR
The Fitness Floor includes treadmills, elliptical trainers, stair climbers, and upright and recumbent cycles. It also includes 15 Cybex Selectorized machines, dumbbells, barbells, 2 stretching machines, stability balls, balance equipment, and stretching mats. The center also features 9 television screens.
The Community Activity Center has a full line‐up of group exercise classes, as well as personal training. Fitness Floor Orientations are free of charge and available to all guests and is required for youth ages 14‐15. Fitness Floor Rules Guests 13 and under are not permitted on the Fitness Floor. All guests ages 14‐15 must complete an orientation before using equipment. Shoes with closed toes and a non mid‐riff bearing shirt are required of guests. All guests must clean equipment after each use. TV stations are set for family friendly viewing. Guests are not permitted to change channels. Food and beverage are not permitted with the exception of bottled water. Re‐rack all barbells and dumbbells. Please do not drop, slam, or bang weights. Please do not impede guests using the track while entering, exiting, or using the Fitness
Floor. Please allow other guests to work onto a machine between sets. Please limit cardio workouts to 20 minutes if other guests are waiting. Be mindful of others by considering hygiene, use of fragrant lotions, and use of cell phones. No horseplay or misuse of equipment will be tolerated. Please notify staff immediately of any malfunctioning equipment. Only sanctioned personal trainers are permitted to train in this facility.
RUNNING/WALKING TRACK Running / Walking Track Rules Children 13 years of age and younger must be accompanied by a Parent/Guardian to use the
track. Direction of travel is changed daily as indicated on sign at entrance to track and must be
adhered to by all users. Inside lane for walking and outside lane for running. No strollers allowed. Be mindful of others by considering hygiene, use of fragrant lotions, and use of cell phones. No horseplay or unsafe activities. No stopping on the track to watch gymnasium activities or TV’s. 12 laps = 1 mile.
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GYMNASIUM
The Community Activity Center’s Gymnasium features two courts. A calendar stating gym availability may be obtained at the Front Desk or online. At least one court is open most of the time with few exceptions. Programs and rentals take precedence on courts. Child/Adult basketballs and volleyballs are available at the Front Desk in exchange for photo identification. Gymnasium Rules Children 9 years old or younger must be accompanied by parent or guardian. No street shoes allowed on the court; athletic shoes (non marking) and shirts must be worn
at all times. No swimsuits permitted. No dunking (except during facility sponsored league games), hanging on rims/court divider,
or pulling on nets. Goals may be lowered with staff assistance by guest request. No foul language. No spitting. No food, gum, or beverages (water only). Pick‐up games are voluntary and rules/fouls are called at player discretion. Sole use of court is only permitted through reservation of a court rental. Organized practices
are not allowed without a rental. Anyone participating in open gym must share courts equally, without bias to age or skill
level. Full court basketball will be allowed as scheduled by staff. No drop‐in users on court when program/rental is being conducted. If equipment is set up on a court, permission must be given by staff member to use court. No active use of strollers in the gymnasium. Equipment may be checked out at Front Desk with photo identification. Patrons utilizing facility equipment are responsible for its undamaged and timely return. Keep all balls and other equipment away from light fixtures, ceiling, and windows. Not responsible for lost or stolen items. League participants and spectators must check in at Front Desk. League participants and
their guests are allowed to access the gymnasium beginning 15 minutes prior to the first game.
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LOCKER ROOMS
Women, Men, and Family Locker Rooms are available on the first level of the Community Activity Center for guests. Guests are encouraged to bring their own locks to use on a daily basis. Locks will not be permitted to remain on lockers overnight and will be removed at the close of the day. Locks are available for purchase at the Front Desk. Lockers are available on a first come, first served basis. The Community Activity Center is not responsible for lost or stolen items. Locker Room Rules No loitering in locker rooms. Lockers are available for daily use at no cost. Locker availability is on a first come, first
served basis. Use of lockers is at your own risk. The Town accepts no responsibility for lost or stolen
items. Leave valuables at home or for your security, bring a lock to secure valuables in day use
locker. Proper use of centrifuge suit dryers only. Hair dryers are to be left in locker rooms. No cell phone or camera usage in locker rooms. No children of the opposite sex in the locker rooms. Parents should use the Family Locker
Room. Personal locks will be removed if left on a locker when the CAC closes for the day.
o The Town is not responsible for items left in lockers or locks on lockers.
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INDOOR POOL
Indoor Pool features eleven 25‐yard lap lanes, toddler spray pad, diving board, AquaClimb (rock climbing wall), and waterslide. Indoor Pool Rules Children 4 ‐ 9 years old must be under supervision by responsible guardian at least 16 years
of age at all times. Children 3 years of age or under must be within arm’s reach by a responsible guardian at least 16 years of age at all times anywhere inside the swimming area.
Floatation devices are prohibited with the exception of U.S. Coast Guard approved lifejackets. Children wearing lifejackets must be directly supervised in the water by a responsible guardian at least 16 years of age.
Swimming goggles are permitted. Full face masks, fins, and snorkels are not permitted with the exception of lap swimmers.
Admission to the pool shall be refused to any guest having a contagious disease or infectious condition. Anyone who has or has had diarrhea in the past two (2) weeks shall not use the pool. Anyone who has an area of exposed sub epidermal tissue, open blisters, cuts, etc. is advised not to use the pool.
A guest under the influence of alcohol or exhibiting erratic behavior shall not be permitted in the pool area.
All guests shall behave in such a manner as to avoid jeopardizing the safety and health of himself/herself and others.
Disruptive behavior, including abusive or profane language, shall be grounds for expulsion. No person shall use the pool unless it is officially open and a lifeguard is on duty. Socializing with or distracting the lifeguards on duty is prohibited. All guests must take a cleansing shower before using the pool. A bather leaving the pool to
use the restroom must take another shower before returning to the pool. Spitting, spouting of water, blowing the nose, or urinating in the pool is prohibited. No running or rough play such as pushing, excessive splashing, or dunking is permitted. Pool guests must wear swimsuits or swim trunks upon entry. Clothing such as cutoffs, gym
shorts, or underwear is not permitted as swimwear. Clean t‐shirts are allowed. Female swimmers must have appropriate swimwear underneath shirt.
All diaper‐aged children shall use plastic pants with tight fitting elastic at the legs and waist or swim diapers.
Diapers are not permitted to be changed at poolside. No food or beverage with the exception of water bottles. No glass containers. Diving is permitted in designated areas only. Use of starting blocks is restricted to approved swim meets and practices only. All injuries on premises must be reported immediately to Management. Only Community Activity Center instructors are sanctioned to teach group or private lessons
in the facility. The Town of Flower Mound is not responsible for lost or stolen items. Guests must towel off completely before entering another area of the Community Activity
Center (with exception of Outdoor Waterpark, Wet Lounge, and Locker Rooms).
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When thunder or lightning occurs directly over the facility, the Indoor pool will be closed. Indoor pool will reopen after the storm has passed, at least 30 minutes after the last lightning or thunder.
Management has the authority to implement and enforce rules that are more stringent to supplement those listed here for the safety of our guests.
The Community Activity Center reserves the right to refuse admittance when the capacity of the pool has been reached or when otherwise deemed necessary for the health, welfare, or safety of its guests.
Slide Guests must be at least 42” in height to ride waterslide. Parents are not permitted to catch children at the bottom of the waterslides. Ride feet first only, sitting up, or lying down. Riders must exit the catch trough quickly. One person at a time down the waterslide. Lifejackets and eyewear are prohibited on water slides. AquaClimb Only one climber at a time on the AquaClimb. Only one swimmer at a time in the drop zone. No diving. Feet first entries only. Floatation devices are not permitted. Diving Board Only 1 person on the diving board and ladder at a time. Each diver must wait until the preceding diver has cleared the area before diving. Divers must swim directly to the nearest ladder and leave the pool. All divers must dive straight off the end of the diving board. No back flips, gainers, or going
of the board backwards. Only one bounce is permitted on the diving board. Cartwheels and handstands are prohibited. Goggles and floatation devices may not be worn when using the diving board. Running, pushing, causing undue disturbance, or other dangerous conduct is prohibited at all
times in the diving board area. Water Feature Rules Non‐Service animals prohibited. Changing diapers within six feet of water feature is prohibited. Use of the water feature if ill with a contagious disease is prohibited. Do not drink water from the water feature. Use of the water feature when ill with diarrhea is prohibited.
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OUTDOOR WATERPARK
The Outdoor Waterpark features a zero‐depth activity pool with 3 tot slides, interactive water features, a water play structure, shade structures, three 25‐yard lanes, lazy river, vortex, 60 gallon dumping bucket, two large waterslides, and concession stand. Guests are welcome to bring small coolers with food and drinks into the Outdoor Waterpark (restricted to three feet away from waters edge). No alcohol or glass is permitted in the Outdoor Waterpark. The Outdoor Waterpark will be closed during storms and will reopen 30 minutes after the storm has passed. Outdoor Waterpark Rules Children 4 ‐ 9 years old must be under supervision by responsible guardian at least 16 years
of age at all times. Children 3 years of age or under must be within arm’s reach by a responsible guardian at least 16 years of age at all times anywhere inside the swimming area.
Floatation devices are prohibited with the exception of U.S. Coast Guard approved lifejackets. Children wearing lifejackets must be directly supervised in the water by a responsible guardian at least 16 years of age.
Swimming goggles are permitted. Full face masks, fins, and snorkels are not permitted with the exception of lap swimmers.
Admission to the pool shall be refused to any guest having a contagious disease or infectious condition. Anyone who has or has had diarrhea in the past two (2) weeks shall not use the pool. Anyone who has an area of exposed sub epidermal tissue, open blisters, cuts, etc. is advised not to use the pool.
A guest under the influence of alcohol or exhibiting erratic behavior shall not be permitted in the pool area.
All guests shall behave in such a manner as to avoid jeopardizing the safety and health of himself/herself and others.
Disruptive behavior, including abusive or profane language, shall be grounds for expulsion. No person shall use the pool unless it is officially open and a lifeguard is on duty. Socializing with or distracting the lifeguards on duty is prohibited. All guests must take a cleansing shower before using the pool. A bather leaving the pool to
use the restroom must take another shower before returning to the pool. Spitting, spouting of water, blowing the nose, or urinating in the pool is prohibited. No running or rough play such as pushing, excessive splashing, or dunking is permitted. Pool guests must wear swimsuits or swim trunks upon entry. Clothing such as cutoffs, gym
shorts, or underwear is not permitted as swimwear. Clean t‐shirts are allowed. Female swimmers must have appropriate swimwear underneath shirt.
All diaper‐aged children shall use plastic pants with tight fitting elastic at the legs and waist or swim diapers.
Diapers are not permitted to be changed at poolside. Coolers are permitted; food and beverage must remain three feet away from waters edge.
All coolers are subject to inspection by the Community Activity Center Staff. No glass or alcohol.
No grills, gas or electric cooking devices may be brought into the facility. Diving is not permitted anywhere.
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When thunder or lightning occurs, the Outdoor Waterpark will close. The Outdoor Waterpark will reopen after the storm has passed, at least 30 minutes after the last lightning or thunder.
All injuries on premises must be reported immediately to Management. The Town of Flower Mound is not responsible for lost or stolen items. Chairs are not permitted within 3 feet of the poolside. Only Community Activity Center instructors are sanctioned to teach group or private lessons
in the facility. Guests must towel off completely before entering another area of the Community Activity
Center (with exception of Indoor Pool, Wet Lounge, and Locker Rooms). The Community Activity Center reserves the right to refuse admittance when the capacity of
the pool has been reached or when otherwise deemed necessary for the health, welfare, or safety of its guests.
Management has the authority to implement and enforce rules that are more stringent to supplement those listed here for the safety of our guests.
Large Water Slides Guests must be at least 48” in height to ride large waterslide(s). Parents are not permitted to catch children at the bottom of the large waterslides. Ride feet first only, sitting up, or lying down. Riders must exit the catch pool quickly. One person at a time down the waterslide. Lifejackets and eyewear are prohibited on waterslides.
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TOT DROP
Tot Drop is an active play environment that encourages children to interact with others of similar age and interest. Active play components include age appropriate games, toys, arts and crafts, music, and many more stimulating activities. Tot Drop entry is an additional fee available as a daily or 20‐visit pass option. Tot Drop Rules Age Requirements: 6 months ‐ 9 years old. Children may be left for maximum of 2 hours. Parents must remain in the facility during child’s visit. Staff to child ratio may not exceed 1:10. No food or drink allowed (water only). Parents will be contacted to change any soiled diapers. Parents will be contacted if child cries excessively for more than 20 minutes. Children ill within 48 hours are not allowed to enter Tot Drop. Shoes must be removed if muddy or wet. Parents will not be allowed beyond the gate. Parents and children must show respect to all users and staff. Children must refrain from using abusive or foul language. Children must refrain from causing bodily harm to other children and staff. Children must refrain from damaging equipment of facility. Parents must follow proper check‐in and check‐out procedures. Check‐In & Out Procedures
Check‐In Parent or Guardian must check‐in at Front Desk to make payment and receive identification
sticker. Parent or Guardian must complete identification sticker for portion to be placed on child
while the other portion is retained by parent for check‐out purposes. First time visitors must complete the Tot Drop safety card for safety precautions. Parent or Guardian must sign child in to the attendance book.
Check‐Out Parent or Guardian must present their portion of identification sticker to match to child for
verification. Parent or Guardian must sign child out of the attendance book. Emergency Action Plan Procedures Please refer to Page 12 (EMERGENCY ACTION PLAN).
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CHILL ZONE
The Chill Zone is the CAC Game Room that is a great place for your family to relax and enjoy playing games and spending time together. Chill Zone Rules Town Staff reserves the right to close the Chill Zone for programming. Equipment will need to be checked out at the Front Desk with a CAC Membership or other
ID. The customer will be financially responsible for damaged equipment checked out and
equipment not returned to the Front Desk. Abuse of equipment will not be allowed. No food or drinks allowed in the Chill Zone. No Running. No yelling or screaming.
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PROGRAMS
The Town of Flower Mound’s goal is to provide enriching, enjoyable opportunities through sports, fitness and wellness, aquatics, dance, and cultural programs. Programs are offered to guests of all ages and abilities at economical prices and convenient times. A guest does not have to hold a pass to the Community Activity Center in order to participate in programs. Members do receive a discounted price from Non‐Member pricing on all programs held in the CAC. Please refer to the Adventures recreation program guide or the CAC website for current program offerings.
Registration for Programs and Passes To register for a program:
1. Drop off forms in person at The Community Activity Center.
2. Register online at www.flower‐mound.com/adventures. 3. Mail form to:
Community Activity Center 2121 Cross Timbers Rd., Flower Mound, TX 75028
Please note: Checks should be made payable to the Town of Flower Mound.
VISA and MasterCard are accepted.
Registration deadline is one week prior to the start of all programs (unless otherwise noted).
No make‐up classes are permitted unless cancelled by The Town of Flower Mound.
In case of inclement weather, all registered guests will be notified. Guests may call
the Front Desk at 972.874.7275 (PARK) for the most up‐to‐date cancellations. Program Refund Policy
Full refunds, credits, or transfers to another class will be granted when requested at least five business days prior to the start date of the class. Refunds requested less than five business days prior to the start of a class or after the class has begun will not be granted. Failure to attend a registered class, program, or activity will be considered a forfeiture of materials supplied and all fees paid.
The Parks and Recreation Division reserves the right to cancel, combine or divide classes,
to change times, dates, or class locations, to change the instructor assignments, and to make other revisions in these offerings to best provide service. In the event the Parks and Recreation Division cancels any class, program, or activity a full refund or credit will be issued.
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GROUP EXERCISE
The Flower Mound Community Activity Center offers a wide variety of fitness programs.
There are more than 30 Group Exercise classes each week, of which more than 10 are aquatics
based. A Group Exercise schedule can be obtained at the Front Desk or online at
www.flower‐mound.com/cac. The CAC has a full line‐up of both water and land programs with
nationally certified instructors.
An unlimited use pass can be purchased for $10/month for CAC members or $30/month
for Non‐Members. Passes are valid for any member of your family ages 14 and up (family
members must have current membership to take advantage of member rate). The pass is good
for one calendar month, is non‐refundable, and cannot be prorated. Individuals may also
purchase a Group Exercise Day Pass for $4/Members or $6/Non‐Members.
Individuals must scan‐in at the Front Desk 5‐60 minutes prior to class. Space is limited
and open on a first come, first served basis.
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PERSONAL TRAINING
Let our personal trainers create a dynamic and exciting program for you. Our super charged
evaluation and workout program includes an evaluation and a program designed to provide
individualized and specific feedback. Each session is 60 minutes in length.
Sessions must be purchased in a single transaction for the 10 or more session discounted
rate. Pricing for 10 or more sessions is per person and cannot be split between individuals.
Session Type 1‐9 Sessions (cost per person) 10 or More Sessions (cost per person)
Individual $45 / $50 per session $40 /$44 per session
Group (2‐3 people) $35 / $39 per session $30 / $33 per session
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SWIMMING LESSONS
The Flower Mound Community Activity Center hosts the American Red Cross (ARC)
‘Learn to Swim’ program. The CAC offers scheduled classes from infant to adult and for all skill
levels. All instructors are ARC certified with a passion for teaching and a love for aquatics.
Participants need to hold an ARC certification in the previous level they are enrolling in (with
exception of Water Babies, Water Tots, and Level 1) or receive a Lesson Assessment Verification
Form from one of the Lesson Assessment’s held regularly at the CAC.
Water Babies (Parent and Child) Ages 6 months ‐ 3 years Parent or Guardian in water with child
Learn to ask for permission before entering the water / Learn how to enter and exit the water in
a safe manner / Feel comfortable in the water / Explore submerging to the mouth, nose, and
eyes completely / Explore buoyancy on the front and back position / Change body position in the
water with support / Aquatic Safety
Water Tots (Preschool) Ages 3 ‐ 5 years old All Toddlers enrolled in Water Tots will be divided into groups based on skill level during first class.
Enter and exit water / Blow bubbles / Submerge mouth, nose, and eyes / Open eyes under water
and retrieve submerged objects / Front and back glides / Back float / Roll from front to back and
back to front / Tread with arm and hand actions / Alternating and simultaneous leg actions on
front and back / Alternating and simultaneous arm actions on front and back / Aquatic Safety
Starfish (Level 1) Ages 5+ years old
Enter and exit water using ladder, steps, or side / Blow bubbles through mouth and nose /
Bobbing / Open eyes under water and retrieve submerged objects / Front and back glides and
floats / Recover to a vertical position / Roll from front to back and back to front / Tread water
using arm and hand actions / Alternating simultaneous leg actions on front and back /
Alternating and simultaneous arm actions on front and back / Combined arm and leg actions on
front and back / Aquatic Safety
Sea Turtle (Level 2) Ages 5+ years old
Enter water by stepping or jumping from the side / Fully submerge and hold breath / Bobbing /
Open eyes under water and retrieve submerged objects / Front, jellyfish, and tuck floats / Front
and back glides and floats / Recover to a vertical position / Roll from front to back and back to
front / Change direction of travel while swimming on front or back / Tread water using arm and
leg actions / Combined arm and leg actions on front and back / Finning arm action on back /
Aquatic Safety
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Seahorse (Level 3) Ages 6+ years old
Enter water by jumping from the side / Headfirst entry from the side in sitting and kneeling
positions / Bobbing while moving toward safety / Rotary breathing / Survival float / Back float /
Change from vertical to horizontal position on front and back / Tread water / Flutter, scissor,
dolphin, and breaststroke kicks on front / Front crawl and elementary backstroke / Aquatic
Safety
String Ray (Level 4) Ages 6+ years old
Headfirst entries from the side in compact and stride positions / Swim under water / Feet first
surface dive / Survival swimming / Front crawl and backstroke open turns / Tread water using
two different kicks / Front and back crawl, elementary backstroke, breaststroke, sidestroke, and
butterfly / Flutter and dolphin kicks on back / Aquatic Safety
Dolphin (Level 5) Ages 6+ years old
Shallow‐angle dive from the side then glide and begin a front stroke / Tuck and pike surface
dives, submerge completely / Front flip turn and backstroke flip turn while swimming / Front
and back crawl, elementary backstroke, breaststroke, sidestroke, and butterfly / Sculling /
Aquatic Safety
PRIVATE SWIM LESSONS
Private swim lessons are 30 minutes in length and are available for all skill levels ages 3
and up. Classes are held outside of normal group lesson times. Classes are set up between the
student and the instructor. Please contact aquatics@flower‐mound.com for more information.
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SPORT LEAGUES / ATHLETICS
Athletics Supervisor
Cheddrick Mckee
P: 972.874.6271
cheddrick.mckee@flower‐mound.com
The Town of Flower Mound offers a wide variety of athletic leagues and events for the entire family. If you’re looking for fun and enjoyment, or if you still have that desire to compete, we have the sport for you. The Athletics Office offers leagues in a variety of different sports for adults, as well as works closely with several sports associations to provide programming for the youth of Flower Mound. If you don’t see the league or sport you would like to participate in, don’t hesitate to let us know. The athletics office is always looking to expand and improve the services we provide. Please feel free to contact the athletics office at 972.874.6271 for more information on athletics league offered through the Flower Mound Parks and Recreation Division.
Adult Leagues
Men’s D Softball (spring, summer, and fall leagues)
Men’s E Softball (spring, summer, and fall leagues)
Men’s Church Softball (spring, summer, and fall leagues)
Coed Recreational Softball (spring, summer, and fall leagues)
Coed Church Softball (spring, summer, and fall leagues)
8 on 8 Flag Football (spring and fall leagues)
Recreational Men’s Basketball (winter, spring, and summer leagues)
Competitive Men’s Basketball (winter, spring, and summer leagues)
Coed Recreational Volleyball (winter, spring,and fall leagues)
Youth
Summer Track and Field Club
Special Events
NFL Punt, Pass, and Kick (fall)
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Youth Sports Associations Flower Mound Youth Sports Association (FMYSA) Youth Baseball and Softball www.fmysa.com 972.955.7328 Greater Lewisville Area Soccer Association (GLASA) Youth Soccer www.glasasoccer.org 972.221.4623 Elevate Youth Sports (EYS) Youth Basketball and Volleyball www.elevateyouthsports.com 817.948.4386 Tennis Classes and Leagues
The Town of Flower Mound offers tennis classes and leagues at Leonard Johns and Glenwick Parks for children, youth, and adults. All tennis programs including lessons, leagues, clinics, classes, drills, tournaments, and camps are conducted by USPTA certified teaching professionals. To register for a tennis class or league, please visit our web site at www.flower‐mound.com/parks to print a registration form. For more information, please call or email Head Tennis Pro Frank Ford at 817.707.9560 or [email protected].
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SENIORS IN MOTION (SIM)
Senior Programs Supervisor Jaime Jaco‐Cooper P: 972.874.6101 jaime.jacocooper@flower‐mound.com
Mission Statement
Seniors In Motion (SIM) is an organization of citizens, age 55 and up, which recognizes the value senior residents contribute to the Town and strives to provide resources that enable the continuation of full, active, healthy, and happy lives. Seniors In Motion fosters a sense of community where seniors connect with others who share similar interests; plan and implement meaningful contributions to the community; participate in opportunities for personal growth; and experience genuine caring, support, and friendship. Memberships
Seniors In Motion always welcomes new members. The program provides seniors, age 55 and up, a variety of social, educational, and fitness opportunities through drop‐in activities, day trips, and structured classes. Membership in the Seniors In Motion program is free. All members are requested to complete a registration form and will subsequently receive a picture ID card. Activities Seniors In Motion hosts weekly card games, dominoes, special events, local trips, educational classes, fitness classes, dances and more. These activities are open to all current Seniors In Motion members. For more information, call the Senior Programs Supervisor at 972.874.6101. Shirley Voirin Social Senior Center
The Shirley Voirin Social Senior Center is named after Shirley Voirin, a Pennsylvania native, who moved to Flower Mound in 1986. Within a few years, Shirley saw the need for a local senior center due to the growing numbers of seniors in the Town. Because of continued growth, in 2010 the Town began plans to renovate a building dedicated to the Seniors In Motion (SIM) program. Shirley was overjoyed, and to her surprise, the Flower Mound Town Council named the new senior center after her, the driving force behind the SIM program.
Since the facility opened in August 2011, hundreds of seniors have come to enjoy the
new location whether to enjoy a meal, a competitive card game, or good conversation.
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RENTALS
The Community Activity Center is the perfect location for hosting corporate events, meetings, weddings, parties, lock‐ins, and other memorable occasions.
Residents can book a rental up to 12 months in advance; Non‐Residents can book 6 months in advance. All members receive a 10% discount on current resident rates for facility rentals.
Please contact the Recreation Services Coordinator at 972.874.6282 or rentals@flower‐mound.com for more information including rules and regulations.
The following are available for rental at the Community Activity Center: Multipurpose Room(s) (with Catering Kitchen) Gymnasium Indoor Aquatics (full facility or individual lap lanes) Outdoor Waterpark Tot Drop Party Room Chill Zone (Game Room)
LOCKER RENTALS
Half and full lockers are available for rental through either Installment Payments or
Payment in Full. Lockers are rented per season:
Fall: September‐ December Spring: January‐ May Summer: June‐August
Fees and Policies: Rental Deposit Installments Payments Payment in Full ½ Locker $15 $15 $60 Full Locker $20 $20 $80
Initial Payment.
Non‐refundable.
Refundable Deposit: You will receive your deposit if the lock is returned, no damage to the locker, and if continuing rental, may be rolled over to next season.
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BIRTHDAY PARTIES
The Town of Flower Mound’s Community Activity Center provides everything you need
to have a great party. We will decorate your party with the theme of your choice as well as
provide all the food, invitations, and supplies you need. Each attendee and one parent will
receive a Swim Day Pass to be used for the day of the party. Parties can be booked up to 12
months or as little as 3 days in advance.
Party Options
The basic party package costs $165 for members, $175 for non‐members and includes:
Party Area (1 Hour)
o Indoor Pool Party Room (Year Round)
o Outdoor Pool Shade Pavilions (Summer Only)
Party Host (1 Hour)
Half Sheet Cake and candles
Tablecloth, paper plates, cups, napkins, and utensils
16 Ice Cream Cups (Vanilla or Chocolate)
16 Drink
16 General Party Favors
E‐vites
Upgrades
For an additional cost, you can upgrade your party to include any of the following. Mix and match to meet your individual party’s needs.
Pizza ‐ For $8 each, get a large 8‐slice pizza, including plates and napkins. Choose from any 1 topping pizza.
Rita’s Ice – Upgrade from ice cream to cups of Rita’s Ice for $1.25 each. Choose from Cotton Candy, Tropical Punch, or Lemonade.
Themed Party ‐ For $30, you can get themed favors and paper goods for 8 people, a solid matching tablecloth, and a themed cake.
Parties may be scheduled at the following times:
Monday – Friday (Summer Only): Friday (School Year):
11:30 am, 1:00 pm, 2:30 pm, 5:30 pm, 7:00 pm 4:00 pm, 5:30 pm, 7:00 pm
Saturday (Year Round): Sunday (Year Round):
11:30 am, 1:00 pm, 2:30 pm, 1:30 pm, 3:00 pm, 4:30 pm 4:00 pm, 5:30 pm
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PASS CANCELLATIONS / REFUND
ANNUAL PASS
Non‐refundable: For individuals choosing to purchase an annual membership by paying for one year in
full, an Annual Pass is non‐refundable after a 30‐day Opt Out Period.
30‐day Opt Out Period: All Annual Pass membership holders have 30 days from the date of purchase of
the Annual Pass membership to request a refund. An amount equal to one month’s membership, at the
current monthly membership rate, will be deducted from the annual pass refund amount at time of
refund.
Transferring a Membership: Individual or family annual pass holders may transfer pass to another
individual or family. If the individual or family receiving the annual pass is a non‐resident of the Town of
Flower Mound, they will be required to pay the difference between the resident annual pass fee and the
non‐resident annual pass fee. If a Non‐Resident annual pass holder is transferring their annual pass to a
resident of the Town of Flower Mound, there is no refund for the price difference.
MONTHLY PASS
Non‐refundable: For those individuals choosing to purchase a monthly pass, a monthly pass is non‐
refundable after the date of purchase.
Electronic Funds Transfer: For individuals choosing to pay membership fees via Electronic Funds Transfer,
a 30‐day written notice is required to discontinue membership. There will not be any refunds for
payments made prior to the time of cancellation.
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FOOD & BEVERAGE
Food and beverage are permitted in designated areas only. No food or beverage (with exception of water) in Tot Drop, Gymnasium, Fitness Center, Chill Zone, or Indoor Pool. Guests are invited to bring coolers, food, and beverage to the Outdoor Waterpark as long as it remains 3 feet from waters edge (no glass or alcohol).
MERCHANDISE
The following items are available for purchase at the Front Desk: locks, goggles, towels, swim diapers, shampoo, conditioner, nose plugs, sunscreen, batteries, socks, and headphones. Merchandise may vary seasonally.
GIFT CERTIFICATES
The CAC sells gift certificates that make great gifts for any occasion. Gift certificates also make excellent corporate gifts for employee rewards. They can be used to enroll in recreation programs or to purchase passes at the Community Activity Center. Gift certificates are available in any denomination and can be purchased at the Community Activity Center Front Desk.
TOBACCO
Per Town Ordinance 71‐08. All parks and facilities are alcohol and tobacco free. No smoking please.
LOST & FOUND
The Community Activity Center is not responsible for lost or stolen items. If you find another’s personal items, please turn in to the Community Activity Center Staff. Found items will be kept for two weeks. If you are missing an item, please inform the Community Activity Center Staff who will check the lost and found for your item.
PHOTOS & VIDEOS
Photos and video footage are periodically taken of participants and spectators in class, during a special event, in an athletic program, and at the Community Activity Center. As a member you agree that these photos and video footage are for the sole use of the Town of Flower Mound, and may be used in any Town of Flower Mound publications, on Flower Mound Television, or on an official Town of Flower Mound Website. You also agree that all photos are the property of the Town of Flower Mound and will not be distributed to private entities. For more information, please contact us at 972.874.6300 or cac@flower‐mound.com.
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EMAIL RELEASE
The Community Activity Center shares email addresses on record with a record management company retained by The Town of Flower Mound for informational services for the CAC only.
STATEMENT OF ACCESSIBILITY
The Town of Flower Mound Parks and Recreation Division encourages participation by
everyone. If you or a family member have special needs and would like to participate in a program or use a facility, we will make reasonable accommodation to meet your needs. Please indicate on the registration form if any accommodations are needed for successful inclusion into a program or service in accordance with the Americans with Disabilities Act. If you have additional questions or concerns, contact us at 972.874.PARK (7275).
PARKING
Parking is available free of charge. Cars, trucks, and motorcycles must park in a marked parking space. Handicap parking is available and marked accordingly. A valid handicap parking tag or license plate is required. Parking violators may be towed at the owner’s expense.
SOLICITATION
Solicitation is defined as any act or attempt to advertise market, take orders, offer to sell, sell any
product or service, to seek employee membership in any organization, or to seek contributions for
organizations, campaigns, or charitable purpose. Solicitation shall not be permitted of or by the Town
employees during work or business hours. Do not allow any one person to come onto the CAC premises
and solicit anything. If you have trouble removing them from the CAC; please call the MOD immediately
for further assistance.
COMMENTS & SUGGESTIONS
The Community Activity Center continually strives to provide quality programs and services. Take time to tell us how we are doing and provide suggestions for improvement. We consider every comment and suggestion we receive. To share your thoughts, feel free to complete a comment card at the Community Activity Center, call us at 972.874.PARK (7275), or email cac@flower‐mound.com.